Since folks are really quick to leave a bad review, I thought i would acknowledge and compliment…read moreMs. Quenia, one of your customer service assistants. I am a regular customer at One Stop Car Wash, and it is quite refreshing to interact with her as she is always offering a smile and exhibiting a great attitude each and every time I pull up. She is an asset to your business and a delight to interact with.

First time at One Stop Car Wash & Oil Change on Saturday and probably my last. I arrived for a car…read morewash. There was a bit of a wait, but that wasn't an issue for me; however, if you are in a hurry, this may not be the place for you. When it was my turn, I asked the differences between the $30 and $35 car wash. I was told the $35 car wash included a wax seal on the exterior of the car and the $30 car wash did not include a wax seal but included the cleaning of my tires, exterior and interior. So I opted for the $30 car because that was all I needed. After your car is washed, you go to an attendant to get your exterior and interior cleaned (tires wiped, car wiped in the inside and outside, and vacuum). I waited for them to finish cleaning and I went inside to pay. The interior of the building is due for a makeover. The snack machine is empty, water didn't look clean and seating was limited. As I went to pay, I asked if they had Apple Pay. They stated they only take card or cash. Unfortunately, I had neither and wasn't told this in the beginning. Most businesses these days have Apple Pay. The reason for the two stars are because the ladies allowed me to run to get cash and come back and pay. I didn't mind doing that and kept my promise. However, once my car was done being "cleaned" I realized it didn't look like anything had been done to it. Trash was still visible, dirt on the inside by the gas pedal and brake area, and tires were still dirty. When I came back to pay, I mentioned it to a young lady and she was willing to vacuum the inside and clean the tires. She did a decent job and I was appreciative of her willingness to help but it still wasn't to my level of satisfaction. I also asked if the mats would be wiped and told it would be $2 per mat. This was interesting because most car washes would include this along with the interior cleaning. Nonetheless, I paid it but it was still very odd to me. After it was all said and done, I had spent about 2-3 hours dealing with the whole fiasco of getting my car washed, obtaining cash, and waiting for my car to be cleaned a second time, only to get home and spend another hour cleaning my tires and the interior of my car (and my car is not at all extremely dirty). Overall, this experience left a bad impression on me and for those reasons, I would not recommend this place nor return!

I was thoroughly delighted and pleased with my Heavens Auto Spa experience!…read more Jean was very thorough while explaining the details to improve the look and condition of my vehicle. I was extremely pleased with the outcome. I usually maintain a pretty clean vehicle but had no idea that the additional care and treatments that Jean and team applied would improve the condition of my vehicle that significantly. Jean also takes pride in his work and on the final "walkthrough", he makes sure to point out what he and his team did to give your car a great look. He also explains why they did it and the value it provides to extending the longevity of the aesthetics of your vehicle. Definitely will recommend to my family and friends. I wish I could give Heavens Auto Spa10 stars!!!

Jean did an amazing job with the interior & exterior hand wash I selected. He was able to get off…read morescuffs & dirt I was told wasn't able to be removed from previous car washes. I'll only be coming here now. Everyone there was very nice and friendly!

Car wash attendant Bruce had horrible disposition. Advised me to put my car in park yet the…read morerollers under my car kept trying to move my car. Quite traumatic as I'm asking him should I put it in neutral and he's telling me to leave it in park yet the rollers are jerking my car. He's a miserable person and not knowledgeable about his job. My tires smelled burnt when I left. Never going back here

Located on East West Connector in Austell sits a pretty solid drive through car wash with decent…read moreprices and a fairly priced membership program. While the location is a little out of my way, I ended up at Wash Time due to my go-to being closed for construction. Unlike other spots, they have you vacuum first, if you want. When you pull in you have two options, head to the left and go straight for the wash or head to the right and vacuum your vehicle before hitting the wash. I opted to head right and spent a few minutes using the free vacuums. The vacuum area is gated and can only be exited after paying for and getting your wash, so if you are trying to be slick to get a free vacuum, then this ain't the place for you! Once you get your vacuum on and get your car wash, you can swing by the "wipe down" station that is situated right at the exit. It only features 4 spaces, but that is always enough. This little station is outfitted with a few stands that feature good quality, cloth-like paper towels that allow you to wipe down whatever part of your vehicle you would like. Pricing is fair. The one time washes start at $8.00 and go up to $29.99. I opted for the $20.00, Wax It wash. They also have a membership program that allows you unlimited washes of one of the top two tier washes, Wax It or Look Your Best. The prices are $24.99/$29.99 per month. Again, unlimited washes at which ever level you sign up for. Seems like a good deal if you venture here a few times a month, as just going 2 times in one month will make the membership worth it. Speaking of the membership, they have associates manning the pay stations that are there to help in case of issues with payment, but more for recruitment. I didn't mind the gentlemen and his sales tactics, but I do wish he would have had a mask on, given his proximity to my window as he chatted through the benefits of a membership. I opted not to sign up today as it was my first visit, so I wasn't sure the quality. Now that I have been through a wash, and was happy with the outcome, I could see the pros of signing up for a membership! Overall, solid spot with a good product at a decent price. While I am not in this particular area of Austell often, when I am I will surely swing through to get my car some love!

Family owned business! Great service at reasonable prices. Had a conversation with the owner who…read moresaid we treat everyone fair. Says he's an ordained minister and even has a little church building in back where service is held Sundays at 10.

best detailing ever - i got my car from a junk yard and they made it look brand new!!!!read more

These are the most hardworking and thorough people and they know how to clean. The only time my car…read morehas looked this great is when is NEW. THANK YOU. Quality takes time so bring a book or clean out your emails while you wait... it is worth the time. If you are a blow and go person you most likely will complain, save it... these folks care and I appreciate you all so much. See you soon!

Absolutely amazing thorough and great customer service you will be well pleased highly recommendedread more

Horrible customer service. Stopped at this location for the first time to get a carwash, pulled up…read moreto the machine to select a wash and pay, all of a sudden a young man approached with a tablet asking which wash I wanted, I politely responded that I prefer to use the kiosk because the last time I was at a carwash and let an attendant assist me, they enrolled me in a membership that I did not want. He continued to try to get me to sign up with him and I respectfully declined, then he made a rude statement telling me that I may just want to go to a self service car wash because my vehicle is black and sometimes their carwash leave circular marks on black cars. I was in complete shock that a representative of this company was referring me elsewhere simply because I didn't want to give him my information. He was rude, disrespectful and dismissive. What he didn't know is that I am absolutely a reviewer of both good and bad and this one is bad. Not only did I reach out to the corporate office to file a complaint, I am leaving this review for others to be aware of this specific location and the unprofessional customer service. With that type of attitude first thing in the morning. Customer service is absolutely not a role this young man should be in at all.

This Tidal Wave not up to par with what I usually expect from my normal TW car wash. My normal TW…read moreshop has compressed air & way better vacuums. Difficult to vac the entire vehicle with only the wide suction hose. Why no narrow ones? I will search for a better shop next time

Fair price compared to other suggestions…read more JAMES communicated immediately He's very dependable and shows up on time he does a great job and his prices are unbeatable He uses his own water, which says on my water bill. I am so looking forward to the wax job that he is going to give us this fall thank you JAMES. I'm so glad we found you.

Excellent quality and professional prompt personalized service. This guy knows his business and…read moredoes a comprehensive revitalization of your car. It will feel like driving off the showroom floor when he is done. Great value especially for the price. Will continue to use this service and recommend him to all. He brings his service to you!