The company may be Good. The product is not. After 4 years…read moremy Vicostone Countertop cracked in the middle. It was installed by Vicostones authorized company. It was clearly faulty Quartz. Vicostone Inc would not honor any warranty. They blamed the crack on the cabinets shifted and not level. The cabinets did not shift.

I had a great experience with Vicostone Atlanta. I have long wanted to replace my formica counters…read morewith stone and add some backsplash. I was looking into granite and corian. I spoke with Luther Bellinger and he steered me right to Vicostone to try the quartz. It is a much better product and it is better for all of the cooking and baking that I like to do. We talked everything kitchens. I went to Vicostone and picked the Denali. It is very similar to the color I had in the kitchen but much prettier. It has a richness to it that is unexplainable. I also picked out a beautiful backsplash to go along with it so the fabricator was able to take care of installing everything from counters to sink to backsplash. Luther had all of the right connections in addition to the beautiful stone options they had at Vicostone. It was a great experience. Everyone was helpful and I was able to get things done on budget which is also important. I look at my kitchen now and smile every time I sit down. Up next new appliances! Thanks, Tina White Lithonia, GA

This place is great!…read more For the past year I've had a granite counter top has needed to be cut, but every place I've tried to go to has been closed on Saturdays (hard to get out of work to travel to get stone cut). Finally I heard about Iib Stone from one of the wife's friends and we called to verify they were open on Saturdays; and yes they were. We took a little drive up to Suwannee this past Saturday not knowing how much it was going to cost to get the stone cut and were pleasantly surprised when it was only $10 to cut it. Others we had called said it would be between $60 and $100 for the same amount of work. That's 5 stars all the way for me! Not only will Iib cut some stone you have, but they also sale and specially cut granite, marble, etc to fit your needs. If I'm ever building or remodeling I'll call Iib for my stone and stone cutting needs.

A great job from beginning to end. Good selection and timely…read moreinstall. Lizzy always answered our calls and followed thru. Both brothers are very professional. Would recommend them to any one looking to upgrade their homes. Becky & Jay Miller

I was asked to pick out tile, fixtures, and cabinets from a list of vendors. I had initially…read moreselected grey cabinets, but called the vendor back to change my preference to white. I used white cabinet samples to compare to the countertops during selection. The work was done quickly at first. Demo took a couple days with the owner and one worker. When it came time to install the cabinets, they had ordered the grey color cabinets. When I called the vendor to confirm my color choice, she informed me that ARJ had never placed an order with them. The cabinets (and presumably the tile as well) must have been ordered from some alternate vendor. ARJ fought with me to insist that the grey cabinets were fine and looked good. I had to insist that they install the cabinets that I selected. Because the shower pan installation didn't account for the lip of the shower bench, the bench installation was done by cutting a notch out of my doorframe to accommodate. When I insisted this be corrected, the bench was cut down smaller and the notch was filled with silicone caulk (which shrunk upon drying). The mosaic tile used for the shower pan floor and on the walls was uneven and poorly cut and installed. ARJ blamed this on defective tiles from the manufacturer and insisted that this could not be avoided. No spacers were used on the mosaic tile resulting in uneven and jagged lines. Tiles were chipped and cracked during installation. There was a film left from the grout which has stained the tile floors. The wall tile and shower tile are still covered with a film. The light fixtures that were installed were not even centered above the sinks, and when I asked to have this corrected, ARJ suggested just moving the mirror over (even though this would also be off-center with the sink). I asked ARJ for an itemized invoice for the cost of materials numerous times and they never provided one. I was charged over $5,000 for materials (tile, cabinets, and countertops - fixtures were purchased personally). When confronted with the issues, ARJ argued that the work was fine and that the damage to the tiles was hardly noticeable, especially if you stood back from the walls. I insisted on receiving an itemized invoice because I feel certain I was overcharged for the materials (including the tile that was damaged).

From reading reviews, I believe ARJ Remodeling likely does great work. However, I'll never get a…read morechance to experience their work because of the way they handled canceling their appointment with me to give an estimate on an entire basement renovation. On Friday at 6:30 PM, I was able to line up an appointment for their estimator to arrive at our home the next day (Saturday) at 4 PM. I rearranged my day on Saturday to make sure I would be there when the estimator arrived. At 3:21, the estimator called my cell phone and left a message. He called again at 3:25. At 3:30, I received a text asking if I was home and then another text that said my appointment was canceled due to no response. During these 10-15 minutes, I was on a treadmill running, so I did not have my phone handy. Honestly, I could have been doing a lot of things and not had my cell phone handy... reading a book, working in the yard, playing games with my kids, etc. If I had been told by ARJ Remodeling that I would receive a phone call or text 30-45 minutes prior to the appointment and that if I did not respond, the appointment would be canceled, I would have made sure I had my cell phone handy. However, I was never told this important fact. So, when I got off the treadmill at 3:35 to make the 5-minute ride home to be home 15-20 minutes before the appointment, I picked up my phone and saw the text that my appointment had been canceled. I texted back expressing my disappointment and received a text that stated: "That's not good you did not answer even text at 3:30." Read that text again... notice it is my fault the appointment had been canceled. I was irritated, so I called and said: "Wow, that's a great way to lose business." I admit this was not the best way to start the conversation. At the same time, the young man who answered the phone immediately put the blame on me (as he did with the text). He explained, in a verbose manner, that it was my fault that I did not answer my phone and that his estimator didn't want to drive 30 minutes to an appointment if I wasn't going to be there. I mentioned we had just made the appointment a day earlier, that I keep my appointments, that I was never told I needed to answer a phone call before the appointment to confirm I was there, and that if I had been told this fact that I would have made sure I had my phone handy. The young man barely took a breath before he started explaining again that the problem was that I didn't answer my phone. This is when I decided to hang up. Never once did the person answering the phone say, "We are sorry we canceled your appointment" and there was no apology for any misunderstanding, even though I stated that I had rearranged my entire day to be available for this appointment. Here's the kicker... I'm getting 2-3 estimates, which is what most people likely do for a big project like this one, and ARJ was the company I was leaning towards hiring because their online reviews are strong. Obviously, after the way I was treated as a potential customer, I won't be doing business with them. With that said, my disappointment is not just with the way I was treated as a potential customer. I'm also disappointed that ARJ is out of the running for this project because, as stated in my first paragraph, it sounds like they do good work. One final word. Please feel free to check out my other reviews. At the time of this review, I have left 14 other reviews -- 12 5-star reviews and two 1-star reviews (one which was updated to a 4-star reivew). I don't like leaving negative reviews and rarely do, so for me to leave one means something.

I purchased a custom home from TRL and have had a great experience. They have always been available…read morefor any questions that I have had. They always come promptly when I have called about anything i needed help with no matter how minor the issue even replacing a smoke detector i could not reach. After move in I started on my unfinished basement with a different contractor trl was super helpful in that process aswell.

Working with this company exceeded all expectations! Their vision for modern sleek deigns made…read moreeverything so smooth since they know what they are talking about

Avalon Kitchen and remodeling really has a great understanding for how to operate and execute in a…read moretimely fashion. Their ability to work fast and finish with such an incredible finished product was really remarkable for me. Their pricing is affordable and Marc makes sure you feel comfortable through the entire process. Strategic Painting and Contracting loved the opportunity working with Marc and his team!!

The finished product we have is not good at all. I am having to go back over and fix a lot of…read moredefects already showing themselves from completion just a few months ago. We feel like corners were cut just to speed up the project. We also had one safety related issue not fixed properly that was very dangerous to my kids. I reached out about it with no response. Seams cracking, paint super thin, grout cracking, mismatched colors, tile floor not level so now crackles when you walk on it, cracked tiles. We talked shortly after completion for him to come back and fix things well it's been almost 2 months and have not heard anything. There is a "lifetime" warranty but my trust is honestly gone. There has been no response and no care! Filed a complaint with the BBB and they ignored it.

Everything went as smoothly as it could go and right on time! I was very happy with Evelyn's…read morecustomer service and how she made sure she met my concerns. I used them for carpeting and also vinyl plank flooring and trim. They were the cheapest and hardest working of reply spoke with. I will use them again.

Water and Evelyn are nice people but sorry I can't recommend them for a glue down install, they…read moreused 35% more the glue then the manufacturer of the glue recommended and let it sit too long on the prefinished hardwood causing it to etch. They also used paint thinner to remove the glue which dulled the floor. Furthermore they would not take responsibility their actions. I had 4 experts look in person and they said they used way too much glue and you should never use paint thinner to remove the glue. I ended up having to pay someone to re-coat a brand new floor.

This is a great, small family company. Laura provides great communication Literally, the husband…read moreand his son do the work. I love that! They started on time and The end result is absolutely beautiful. I'm really really happy. Great prices too total win-win!!

Family operated company fantastic customer service, extraordinary amazing job!! my pool deck looks…read moreincredible Laura came out gave us a great price! Jim her husband was so courteous. So happy to have found them!

Highly recommend Quality Floors! Alex, Austin and their crew gave us a reasonable estimate and…read morescope of work to repair, sand and refinish the kitchen area of our main floor. They were flexible in allowing us to dictate what to use in order to match the adjacent floors, meticulous in their profession and finished as promised in a timely manner. The pictures tell the story. You cannot tell where the old floors end and the refinished begin. We will definitely call them again if we need more work.