Contacted this company multiple times cause they did limb removal on a multi stem redwood in my neighbors yard, they dropped limbs onto my property damaging my fence, my bbq and my hammock. The trim job wasn't to proper cuts either, terrible arborist work (I have experience). When Contacted THEY REFUSED to take responsibility. I have video footage of them causing the damage as well... Contacted the neighbor and then the company directly. To no avail they refuse to take accountability for the damage to my property when they weren't even hired to be on my property. Beware if your neighbors hire them and yourself as you will be hiring a headache for your neighborhood. read more

These guys get a bad rap. They beat the price of most other landscaping companies and went way above and beyond what I thought they were going to do. When I noticed that they missed a spot in my front yard (no wood chips), they promptly came out the next day and corrected everything at no additional cost. I'm going to have them come again in a few days because they did such a great job. read more

Paradise Landscape - Before and after if my yard - Landscaping Near Me

Your crew has always done a great job, recently we had an issue with one the crew members. Larry came out and handled the issue I was having. Thank you! read more

I have a shop behind the Original Ferrell's Donuts in Santa Cruz. Paradise Landscaper does Ferrell's landscaping. I was at my shop yard and was working on a car with another person. I heard a weed eater and thought nothing of it. Another person I was with, was peppered with a few rocks that came over the fence. We were about 40 feet away behind the fence My Tacoma was next to the fence so I ran over and said, "Hey you're peppering my truck with your weed eater." They did not speak English. I motioned them to see the small rocks all over my truck which left chip marks on my windshield! They saw the rocks and chips and with limited English said to call their company. I took pictures with them standing there and I told them I will call their company, on that matter they understood what I had said. I called Paradise Landscape immediately around 10 a.m. They said they would send someone out by 2 p.m. I waited and waited and no one showed up! I called them back and they said sorry. The following 4 days, I called about 4 times a day and always got their answering service which they answered. On Friday of that week, I called at 7:00 a.m. when they opened. The answering service said that the owner would be in in five minutes and was told he would call me back. Nothing happened, so I called back there four more times Friday and got the answering service all four times and they said we will get the message to him. So, nada ZIP nothing! I was nice in the beginning but not now for all the time I spent calling and getting the run around! I'm pissed off! The only recourse I have now is going through my Insurance company for something I did not do! I get their message that if they ignore me, ignore me, ignore me then the problem will go away. No one should ever use Paradise Landscape for their landscaping needs. They are not a reputable company. Regards, Ernest Leonardich Ph: 831-458-2020 read more

Total butcher job on the trees. They topped them. No regard for aesthetics. They proclaim to have certified arborists. Not sure where they keep them because arborists do not top trees. In addition, the tree trimming commenced on the hottest day of the year which puts the trees under further stress. It is shocking to see what they have done. And on their lunch break one of the workers walked in-front of my daughter's window and proceeded to relieve himself. My daughter was sitting directly in front of the window attending school remotely. I did not hire them because I am a renter but most certainly would never recommend them to anyone. read more

I just had them renovate my front yard and they did a great job. Brook and Jennifer were very easy to work with and they always emailed me back fast. They worked with me on my budget and the changes I wanted to make as we went along. In the end, they did more to my yard for the same price than what other companies quoted me to do less. In my case they worked out great and i'm very happy with the work they did. read more

Paradise Landscape - Before - Landscaping Near Me

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My apartment complex contracts with these people to do landscaping and every time they leave the property they leave a new pile of yard waste in a new area of the complex. I have no idea how they got this contact. The complex doesn't have the manpower to cleanup after the gardeners AND THEY SHOULDN'T HAVE TO! Checkout my photo of a dead lawn caused by these people. read more

Larry resolves issues when you have a problem. Deal with him directly when it comes to Tree work. One of the better tree crews I've seen after using three other companies in the past. read more

Larry brought in a 6-man crew to spruce up our homeowners association grounds last week. Wow! What a difference they made! We found Larry to be very personable with a great eye for improving our grounds with boulders, new plantings and bark. In addition, they maintain a large, mature hedge, ivy plantings and other landscaping on the premises. Larry excels in designing individual eco-systems that blend in with the whole property. We really appreciate Larry's attention to detail. As the manager of the homeowners association, it is nice to receive compliments on the appearance of our grounds. Thank you Larry! David Keller, Manager Corcoran Lagoon Apartments Owners Association Santa Cruz, California read more

Very unprofessional service, careless and they show little knowledge of plant care. They blow dust and debris under the fence all the time and my flower patch is full of dry leaves and trash. I had spoken to the workers on several occasions asking them to point the blower in the other direction with no results. They trimmed the Pride of Madeira in the property and none of the bushes had flowered again, and had broken several plant pots from the neighbors. I imagine the landlord gets a good price for this service, after all, we the tenants had to clean the place once they are gone. read more

One of the worst experiences I have had. I was given a bid, the job was poorly done and unfinished. I called several times with no reply. Finally after numerous attempts and almost having to threaten to inform the BBB,, the owner came out and was borderline rude and said we had been underbid and to finish they would have to charge more. Underbid? Unfinished work and poorly done? Just because you see their trucks everywhere does NOT make for a good company. Maybe at mowing lawns, watering and trimming, but this is a gardening company, NOT a landscaping company. I will say that the laborers were very nice and courteous. I would NEVER recommend this company. read more

This company was referred to me by a local electrician. It has been two months, they have all the deposits including the $150 city donation to plant a tree in Santa Cruz. My tree, which fell on my house, and the debris are still here. Just got the bill for the outstanding balance. No work has been completed! How do these people stay in business? read more

These guys are anything but professional. Brooke the owner/manager is a joke. The guy can't even return a call or a text message that my wife sends him. Install process was to install plants on a hillside with gopher baskets. It turns out that the crew didn't install the baskets properly which led to some of the plants being consumed by gophers. So if you're looking for a landscape company, look elsewhere. read more

My old oak tree didn't make it through the California drought this year (2016). Unfortunately, the high winds from night time and storm shook loose large branches onto my neighbor's roof, this past week which broke their skylight and landed onto their expensive car while I was not home; my poor neighbors were home and were frightened by the loud booms. They contacted Larry , the owner of Larry, that night for help. He and his team came prepared to assess the damage and they determined they needed to remove, at the very least, the dead branches in the pouring rain and gusty winds, The next day my neighbors, who had tried to contact me as it was happening, may I mention this is my 2nd home. They were finally able to get a hold of me to alert me what had happened. I contacted Larry to ask his team to remove the tree. He visited me two times before the work was performed: 1) once to explain the emergency work performed and related fees (he was confident my insurance would cover most of the fee because of what other clients had told him), and to provide an estimate for the rest of the work for the Heritage oak tree, which in my area requires a city permit to remove, even in its precarious condition (thank goodness there were no winds or storms in the near future), and 2) the second time to drop off the estimate with detailed proposed work I could expect. Larry filed the permit for me at the city permit office so that I didn't have to fly out / take off additional work time, and had his crew start work the next day with permit in hand. They arrived at 7:45 am, Larry and the crew was kind enough recharge my dead battery on my car / send me photos and move it out of the way. That way their trucks could be parked closer to the project, and all this "pre-work" . Talk about Amazing! The competition of hiring another company is fierce for tree service companies these days in California, but if safety, honesty, excellent service, professionalism, responsiveness and outstanding work is important to you, I highly recommend using Paradise Landscape. read more

We had Paradise looking after our yard last year and they were OK. This year they're "too busy" for our modest needs. If you're big enough and need basic service they'll probably work out for you. If you're looking for a gardener you can have a working personal relationship with then perhaps not. read more

Paradise Landscape ruined one of my birch trees (it died within a couple years) by topping it and has stalled the growth of another birch tree by doing the same. Correctly trained tree service professionals would have known better than to top birch trees! read more

Francisco and his helper service our large property in Scotts Valley every 2 weeks. They always take extra time to make sure everything is PERFECT. They have done tree work for us also. Always a pleasure to deal with them, they are so polite and such hard workers ( plus they speak english ). I trust my property with them. GREAT JOB GUYS! read more

If I could give this company a 0 I would. This company rips people off. Give you an estimate on what it will cost and then when you agree and hire them, they don't do half of what you paid them to do. They asked for half up front and did a little of the job and came back the next day and ask for the rest of the payment to pay off. Thought they would finish the job but left a little while later and never came back. I called and they were very rude. Run and hide your pocket book from these people!!!! read more

We used this company because it was recommended by our realtor. I dont know if the price was good because we didnt get any other bids at that time. They did a good job trimming our huge pine tree. They were on time, cleaned after themselves and didn't damage anything in the process. The tree looks good but now I am looking for other local companies to see if someone will do the rest of our trees for the better price. read more

I used them to have a dangerously leaning tree cut down and another tree that had already fallen. Decent price for the leaning tree ($400) and cutting up the trunk and the fallen tree ($160)--they also did some other logs free of charge. read more

Looking for a Great landscaping company? Do Not Hire Paradise Landscaping Company!.They are the worst ever. And the owner Larry is probably the most ill-mannered and discourteous person I have ever encountered in business, They will give you great lip service, but that's the only service you will get. We have had them since Oct 2016, in the beginning, they were great until it came time to prune which they had no clue of when and what that was, they thought to prune was to get electric trimmers and massacre my roses and wisteria. I could go on and on but I don't want to waste another minute on these people. Don't​ waste your time or money. read more

Today they had a truck parked in a fire lane and impeding traffic. My husband contacted the company to have them move the truck. They parked their truck there for over one hour. They were rude . Truck 341 was more concerned about saving a few steps then parking legal. read more

I bought a cord of "seasoned" oak firewood from them. The wood is so damp that it is virtually fireproof. Fourteen to sixteen inches is the standard length for fireplace wood, lots of this wood is almost random, 24 inches to 8 inches long. They charged me extra for delivery, as I was outside their free delivery zone . They sent a huge truck, so big the driver could not back up onto my property, (15+ years of deliveries from others, no problem) so he dumped the wood on the side of the road. A ripoff from beginning to end. read more

I would say that this is probably the most disreputable company with which I have ever had the misfortune to have dealings. I contracted with them to have some work performed. In the course of this being done (poorly) they backed over a brand new sidewalk and broke it. No problem, my primary contact with them had just driven up and stated he couldn't believe they had backed over the walkway and that they would fix it. After staying the same thing on two additional occasions he stopped returning my call. No problem I think. I will hold final payment until they correct the problem. Not so fast, now they want to put a lien on the property, won't take any responsibility and won't allow me to talk to my contact. In short, if you are looking for crappy service and aggravation use Paradise Landscape. read more

Paradise Landscape did a very professional job while protecting my Aptos house from a hillside mud slide which was the result of the significant rains this winter in the Santa Cruz mountains. They not only stabilized the hillside above my residence but saved our retaining walls and did a very thorough clean up of my property. Larry and Brook both made sure I was satisfied with their work before the left my property. read more

This is the worst landscaper I have ever had work for me in all three states I have developed properties. They are not on time, never call to arrange a time, just show up with guys who do not speck english and will short you what you contracted for. STAY AWAY!!!!! The guy who runs the firm is also short on truth. read more

I have been in the construction business a long time and this has to be one of the worse subcontractors I have had to deal with. The owner, Larry, says they will take care of it, but he won't. Bad customer service, poor scheduling, no warranty follow-up, and below average quality of installation. read more

I would agree with the first review here. I would never recommend them. I had them do my lawn care, because they are very close to where I lived. They were unresponsive, didn't show up a lot of the time, never returned calls, damaged a lot of my plants not knowing what they were or how to handle them. And were rude to boot, once they had the contract. read more

Paradise just finished landscaping our backyard and it looks great! We called Larry out here to give us an estimate and when we gave him the green light to start our project, he was out here with his team the very next day getting started. We had a pretty big area to flatten and then re-do, and they finished our job in about 2-3 weeks. Our backyard looks great and they did an awesome job. Proper draining, boulder retaining wall, and leveling our yard. They even put some extra touches on our property to make it look nice. Larry is a great guy, very nice and personable! Very responsible and professional also. Thanks guys! read more

The owner badly lost his temper...CEO and President, Larry Van Den Heuvel lost his temper multiple times over the phone. He yelled and screamed at first me, then my husband and threatened us with court action and a lien on our house! (after we expressed dissatisfaction with the lack of communication and follow-through with the job they were supposed to do at our house) His unstable temper and his extreme unprofessional manner make it impossible for me to ever use or recommend his company. Post Script: Larry called our house after 9 pm at night to leave multiple disturbing messages on the answering machine when I left an online review (as above). read more

We hired Paradise about 3-4 years ago. They came right out, gave us a good quote for having a very large tree pruned. We had them do the work- they did an excellent job. We also had them put a new tree in the backyard ( they gave us several recommendations on types of trees that would be good). They put in a sidewalk for us and also replace part of the fence in the backyard. All the work was done fast, they left the areas clean, the workers were very nice, and the office people were also very friendly. I would use them again. read more

I would recommend Paradise to anyone who is either looking to have landscape or tree work done. I have found them to be very professional and responsive to our needs. I am involved in our HOA and Paradise is the contractor we use for our landscape. They also were who we used to remove four really large eucalyptus trees from the back field at the end of our street. We did have other tree companies bid this work, and they were the best bid and did a very good job. These particular trees were from 100 to 150 feet tall and right above neighboring houses. I would definitely say for anyone who needs tree or landscape work to consider their bid. read more

Gosh!... I'm looking at the reviews by others and stunned that I don't find many high ratings. I'm a particular person, and the two jobs I have had done by Paradise have been top notch. When I first moved into my home I was in need of an extensive yard clean-up and did the traditional three bid process. Paradise was chosen simply because they hit the mid bid criteria (middle bid out of the three). I was very pleased when the job was finished and came under bid. That's not all - I had a broken fence post on my front yard 3 foot high fence bordering my lawn and the city sidewalk. Landscape replaced the post and repaired the fence at no additional cost! The post wasn't just a standard either, it had details on the top (pyramid top with a router notch below the pyramid). I don't think you can buy the posts like that; have to be custom made. They also repaired my drip system and had it functional and showed me how to program the settings on the controller. They even removed a root system from a tree that had been removed some time before I took ownership. All these added details that weren't even on the bid - at no extra cost AND still charged under their original bid! WOW!! Next job was a fence repair. I actually hadn't even hired Paradise for this job. My intentions were to rebuild the fence myself. The property behind my backyard fence is an apartment complex. The apartment owners contract with Paradise for landscape maintenance. A partial section of my fence had collapsed due to rot on the posts. Paradise had been hired by the apartment complex to rebuild the section of fence that had fallen. It was my fence, my responsibility, but the apartment complex was willing to cover the costs to get it done quickly. Seems like a great deal, but I had intended to take the whole fence down (couple of extra panels and posts in addition to those that had failed), and rebuild the entire fence and make some design changes (taller fence, lattice on top, add a gate.) I contacted Paradise to discuss my design modifications. They accommodated my changes and charged me minimal extra cost of $400 to cover the additional materials. They only charged me for the additional materials, not labor. They tore down the remaining fence, gave me 10 foot posts on 6 foot centers rather then 8 foot posts on 8 foot centers, added the lattice, added a gate, and only charged me the extra material costs! That's a brand new custom redwood fence for $400!! Thank you Paradise Landscape!! I won't even consider another landscape company for any future work I may need on my home. Paradise Landscape is a great company, very professional, and it appears their employees are well cared for. Every body that I dealt with at Paradise from owner, to office, to field, had a wonderful helpful attitude. They were all genuinely nice. A sign that they are happy with their employer. Good job Paradise!! read more

I would not recommend buying firewood from this guy. After viewing their stock of firewood, which consisted of a multiple varieties, I ordered a 1/2 cord to be delivered. What I got was 100% undried pine that would not burn. When I contacted the owner about this, I was rudely told the wood was fine and there were nothing he would do to correct the issue. Stay away from this company, he is bad news. read more

They are horrible! Unfortunately I live in a condo & the HOA is contracted with them. They don't know how to mow a lawn nor have the skills to prune a bush/shrub. Instead of mowing my front lawn, they use the weed whacker, which plasters my front door with pebbles & grass. Because of this I must wash my door every week. They love the leaf blower and like blowing the dirt/grass into the garage & cracks in the front door. They blow all of the leaves & garbage from the entire complex into a pile behind my house & refuse to pick it up. Most every time I see them they are hanging out in their work trucks & vans taking a siesta. I would not recommend them at all! read more

STOP! Read these reviews before you do business with this company! I only wish I had. I am now $770 out because they already had my credit card number and drafted this money on work we told 4 different employees of their company we did not want done. They screwed up our appointment day when I was home waiting for them and they didn't show up, so they day they came to actually do the work no one was home to stop them from doing the work we told them not to do. They don't even deserve one star because the work I actually DID order had to be re-done! read more

These are the worst folks. AVOID them at all cost. My father passed away and I was responsible for his affairs. His home in Aptos was serviced by Paradise. I contacted them because I had concerns about upkeep on the property. They explained that there was a balance due around ~$2k. I asked her to send me the bills. The bills showed up and they were around ~$4,500. Later they sent me more bills and the amount due kept going up. I thought that was very odd. I asked to speak with the owner and scheduled an appointment. A person not the owner showed up late and explained that if I signed the one year contract they would waive the past due amount owed. Now odd turned into a red flag. As I started reviewing the bills and seeing the work they were doing I noticed they double billed and tripled billed and in some cases didn't do the work they claimed. I put the house up for sale and the owner of Paradise placed a Mechanic's lien on the property as I didn't pay for the past due bills and sent them a letter stating to stop all work on the property. So, I hired a real estate attorney. That was a great move. The mechanic's lien prevented the property from being sold unless the balance was paid. The lien was for if I recall correctly ~$20k+. After reviewing the info the attorney caught something very interesting. That all the past due bills that were greater than 6 months had my personal address on them and not the address the work was performed at. That indicated that the past bills were fabricated. The attorney demanded that the lien be removed and it was. Then eventually when the home was sold at the title company I reviewed all the fees. I went through each line item. Guess what...? The very same charge was listed. Somehow they made contact with the title company and convinced them to include it in the final charges. I imagine it was an attempt to see if they could get away with it and that I wouldn't catch it. What a scam. In the end they received $0 and I had the expense of the attorney which was worth it. read more

If only I could give ZERO stars. My husband and I booked this company for an overhaul on our front and back yards. I thought their pricing seemed high but we proceeded to book with the assumption and hope that the money would be worth it and they would do a great job. WRONG!!! This company is UNRELIABLE and unprofessional!! We scheduled our appointment over a week in advance (a one-time, 3 hour, 3-man crew) and drove overnight from out of the area to ensure we would be home when they arrived. Well an hour and a half after the appointment time, no one was at our house so we called the company. No answer. Then when we finally spoke to the office, they gave us a runaround trying to claim we had never scheduled an appointment and confusing us with other customers. They were not apologetic at all, rather insisting that we (who had driven 500 miles overnight to make the appointment) had messed up. We were both in the room when the date and time of the appointment was scheduled 8 days prior. We made plans around the service date, including the landlord's walk-through on our property. I have NEVER been so disappointed and angry about a service ever in my life. read more

This company is an absolute nightmare to deal with. The account manager who we signed the contract with informed us that someone would contact us to schedule our weekly maintenance and free landscaping estimate. I was never contacted, so I called them myself. They told me that "your account manager didn't turn his paperwork in on time" so instead of starting that Monday, it would be the next Monday. The next Monday came and went, and no one showed up. When I called back, they informed me that it had been on the crew's work order, but because they usually didn't start until the 1st for new contracts, they didn't follow it. I was never informed of this at any time. The lack of communication and rude treatment was too much for me. I asked to cancel my contract before I even had service start, which to their credit, they let me do. If this is what they are like to deal with before we even start service, I can only imagine what they are like later on. Do NOT use this company. read more