Wrote this as I was sitting there and the nail tech (Ana or Anna) is going so fast you'd think the…read moreplace was on fire. There is currently no one waiting so you can't even excuse that they are trying to serve others. Still, you shouldn't rush your current client for another client if that was the case which it isn't. She is literally doing cuticles super fast and cut me. When I said Ow! She said Oh I got you? And just kept going very fast. Then proceeded to scrub my legs furiously and roughly like she's in a race. I came to relax and enjoy a pedicure not act like a race car at a track being serviced. I try really hard to find the positive but so far - no good. The place appears to be clean so that's a positive. We were offered a drink when we came in. However, she appeared to be irritated that I had gel that needed to be removed. Do they expect customers to come in ready for polish? If so, why am I paying for a pedicure. She ripped the foam toe separator off my feet instead of just taking them off and threw it down. Idk if she's having a bad day or what but she is coming off as angry at the world. Is this her personality? Either way, it's definitely not a pleasant experience. She finally redeemed herself a tiny bit with the massage. Still, extremely rough but at least I wasn't cut again. I've never experienced a pedicure like this in 20* years. I'm giving 2 stars because the place was clean and she offered a drink. Even though she raced through the polish - she did a good job. For that - 2 stars. I'm not confrontational so I didn't want to ask her what her problem was or report her behavior to the owner (unless she is the owner) but it was such bizarre behavior I couldn't believe it. I'd love for someone to tell me if this is typical behavior from her. As of now, I WILL NOT BE BACK! Updated my review to 1 star although I'd give zero stars if possible. My toe hurts where it's been cut and stings. She has zero business going fast with a cuticle cutter cutting people. Zero.

2 stars because the place appears clean. I don't get why the reviews are so high, maybe they didn't…read moreget Amy or maybe Amy was being lazy this day. I handpicked this place based on my Google search for highly rated nail salons in Allen... I requested a gel manicure. "Amy" started off by complaining constantly throughout the process, of course in Vietnamese, that my builder gel was taking too long to take off. Not my fault. Builder gel is indeed sturdier and takes extra time but she spent entirely way too long because she didn't know what it was. Her male coworker next to her had to explain what it was. Then charged $10 (for taking off 7 of 10 cause I had already took 3 off) without telling me. I'm Vietnamese so I understood every word and was just waiting on her to inform me. Really, it would have been quicker and without burning my left index finger with the drill, to soak them in acetone after filling the top coat off. How do I know? Cause I usually do it home so I would not have to pay for it but I was on vacation so there's that. The cuticle cleanup was subpar. Did not apply any cuticle softener or remover like her coworker did two work stations over. My cuticles still look ragged. The shaping was uneven but that's pretty common between all the places Ive been to. About 9 times out of 10, I need to reshape them myself. Lastly, her polish skills are way below expectations. The gel flooded into my cuticles and she spent too long trying to clean it up after it cured, so now my gel is lifting after one week. I showed my bf and asked him what's wrong with my nails? He quickly said they look uneven... I'm picky about my nails and I do not request do-overs, I just fix it myself. It cost me approx $45 + $5 tip (because I don't believe not tipping).

This is a great, no flairs nail salon. Best to make an appointment, it's not a factory to move…read moreclients through. If you want thrones and wine, this isn't your spot. If you want meticulous work, but speedy, these are your gals. Not rushed, but experienced. Also - if you want trendy designs, again - probably not here. But ask maybe they can! Very clean, very organized - the ladies are sweet and want you to like your nails.

Super nice and accommodating group of gals ! I was super pleased with my entire experience!! Quick…read moreshellac full with a massage included. Only drawback was there was a super annoying lady who thought she ran the place, running her mouth and making comments about what I was getting done. Oh well - I guess when you go to the same place your whole life you feel a sense of entitlement. Without her this would've been a 10/10 recommendation, but I'll give it a 9/10!

They charge more than what's listed online, plus a $10 salon fee. I gave them 3-4 chances, but the…read morenail designs were always thick, messy, and unprofessional. The staff doesn't listen and just does whatever they want, and if you ask them to fix it, they charge you again. Definitely won't be going back.

I love this little hidden gem in Plano! I can't tell you how many times I've passed by KT Nails &…read moreSpa and didn't notice it. Because my regular nail tech was out of town, I had to find someone who was just as great. I found them on Yelp and after reading the reviews I decided to give them a try. I made a same day appointment and when I arrived, Vi was waiting for me. Omg! She did a fantastic job on my dip powder mani. She's very precise and thorough. I am SO happy with how beautiful my nails look. I highly recommend KT to anyone who's looking for excellent service and very accommodating and friendly staff!

My go‑to nail salon. Kavin gives an excellent pedicure, is always friendly, and even makes great…read morecold coffee. The service is consistently good, and the whole place has a comfortable, homely vibe that keeps me going back.

Pamper Nails is genuinely the best nail place for many reasons. Every time I come, they are so…read morekind, prompt, and do an AMAZING job. They treat everybody with respect and will ask and make sure you are getting what you want and that you love it! Katie has been someone I've gone to for over 2 years now and she is incredible. Everybody at Pamper Nails makes sure you are heard and will provide the best service for you. I'm a returning customer always!!!

I hate leaving poor reviews but Plano beware. I visited this place for the first time Monday and…read morewas initially taken aback with all of the pushiness trying to upsell my husband and I. I had to match their aggressive energy to get them to stop. I've gotten my dip done for years so know what to expect. The technician was rough and it cut my skin in a couple places using the drill. By Tuesday my first nail chipped and now (Thursday) 4 have chipped and I'm not doing anything extraordinary with my hands. No base coat was used and no clear coat of gel on top. For a $45 investment - it's awful. The pic shows the chipping and damage left on my cuticles. I will not go back.

They do an excellent job on manicures & nail art. My daughter was super happy that the man (I…read moreforget his name, soooo nice!) was able to match her Pinterest nail inspo picture. Prices are very reasonable, service is so friendly and polite. It's a beautiful salon and has a calm relaxed atmosphere. Pedicure tends to be underwhelming but no biggie.

Loving the pedicure I received from Phan, my feet are overjoyed with the time shevtook to make sure…read moremy nails were done right. As we age our nails get tougher and need more tender loving care.

Throughout my service, I noticed multiple employees repeatedly staring at me, talking quietly,…read morelaughing, and watching while the pedicurist worked on my feet. Whether intentional or not, it made me feel insecure, unwelcome, and judged. Additionally, I was denied a drink at 6:15 PM because "the manager had left" despite the salon being open with several lounging employees. Then there was the manicure. At first I thought "maybe she's going to clean it up?" But when she started packing up and left, I realized she was actually leaving my fingers like this. This was not done to a professional standard, the cuticle care was rushed and poorly executed and the polish was streaky and uneven. The woman who worked on my feet attempted to fix my fingernails but it quickly became clear it couldn't be corrected without starting over- which wasn't possible given it was 15 minutes to closing and I had my birthday dinner reservations. Feeling drained and just done with the whole experience, I asked her to remove the polish and I documented the process to show that I gave the salon the opportunity to make it right. There was no offer for me to come back another day to have it redone, and I left feeling significantly worse than when I arrived.

My friend and I were in town from Baton Rouge and wanted to get our nails done. I am so happy we…read morecame upon this place!!! It was mid-morning on a Friday and they seated us immediately and started on our pedicures. About halfway through our pedis, we decided to get gel manicures too and as soon as we asked, another staff member came to our sides to begin our nails! All four employees were so nice!!! They didn't even have something rude to say about my short nails, ha! (Always happens at home!) Reasonable prices & comfortable massage chairs as well. Love this place!!!

me, my sister, and my mom all came here to get our nails done and they completely messed up my…read moresisters and my moms nails. after multiple explanations of how we wanted our nails done, they still got my moms wrong to the point where she had to get her nails redone at a different location. it took 3 people to do a simple color french tip on my sister. I recommended this place because the first time I went here they did awesome but they completely fumbled the bag today. will not be coming back.

Absolutely amazing service and they have quality nail design and detail. I love how classy my nails…read morelook and the best leg massage ever!

I took both me and my boyfriends daughter to get our nails done. I asked several times to have mine…read morereshaped and the lengths to be even I had asked for coffin shaped and left with square. The colors she brought me were not the ones I chose as well and I double check with her and she said yes . I wanted an emerald green, I left with blue nails and the wrong colored cat eye on my accent fingers. My boyfriends daughters nails are all different lengths and shapes she asked for almond shape and some of them just look like a bubble. And on top of that neither of your nails are smooth, they have bumps and lint in them. Towards the end one of the ladies was getting very rude as well. If I could get my money back I would. This is not the place to get your nails done at all.