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    Paragon Infusion Center

    5.0 (1 review)

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    St. Hope Foundation

    St. Hope Foundation

    2.0
    (43 reviews)
    0.1 mi

    You will never get an actual person on the phone. It gives you 20 options and u still will not get…read morethrough to anyone that works in clinic or scheduling. Tried calling District office to file a complaint and same issue their, no one answered their phones. The only people who answer's their phones is Pharmacy. My Specialist was trying to reach them several times and could never get through. My Specialist even told me they had same problem with previous patients. Instead of investing in Lobby Comercials and podcasts that no one listens to, that money should be invested in phone operators who can answer pts phone calls. I will be filing complaints with these agencies about their poor customer service.

    I have been going here for years and this place has gotten so bad. "You're more than just a number"…read moreMY ASS. I called for my appointment for the end of September. I could not make that appointment because I have a job that is very demanding. I called to reschedule. They could get me in October 21st. Almost a month later! I had two appointments back to back. On with the social worker and one with the doctor. I only received ONE call reminding me of my appointment at 11:45. I arrived at 11:33. The lady said I missed my appointment with the social worker at 11. I told her I only recieved one reminder call for 11:45. She then walked back to speak with the social worker then came back saying "oh sorry the social worker canceled. You'll have to reschedule". This is unacceptable. I only received the one reminder call. I have already had to wait almost a month to reschedule the first time. I am out of medications and unfortunately I need all 3 to LIVE. This place has gotten so bad and not accommodating at all. Did she just want to go on her lunch or what?

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    St. Hope Foundation
    Says it's open but no one seems to answer their phones been trying all day
    Says it's open but no one seems to answer their phones been trying all day
    St. Hope Foundation

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    Texas Medical Center

    Texas Medical Center

    4.0
    (35 reviews)
    3.7 mi

    Visited Texas Medical Center while in Houston. The atmosphere was impressive and expansive, and the…read moreoverall experience felt well-organized and professional. Our daughter is currently working here, which gave us a chance to spend some time in the area and see just how massive this medical district really is. The area is beautifully maintained and enormous, with world-class hospitals, research institutions, and medical schools all concentrated in one place. I jokingly call it "the Las Vegas of hospitals" -- the scale, energy, and constant activity are remarkable. Overall, an incredible medical hub and something quite impressive to see firsthand. Saluti.

    This review is for the the accessibility (parking, transportation, etc) to the different areas of…read morethe Texas Medical Center. Parking is one of the main things that should be addressed for a large volume center. Whether you are part of the large workforce in the many hospitals or a patient visiting the clinic or ER, parking should be easy. Some of garages are designed badly (two way traffic in narrow lanes and lots of blind spots). It can routinely take more than 10 minutes just to park in a garage, on top of travel time in Houston. As part of the business, parking seems to be a large source of income. I have gone to several locations in TMC, and the cost of parking is $$. Some garages charge $5-10 for the first hour, but I never have been in and out within an hour. Most garages are $10-20 for an average, single appointment. If you have lots of appointments, just parking alone gets expensive quickly. In addition, public transportation in Houston is not a good option. While the cost of a bus ride is much more affordable, the time you need to spend looking up routes and the time spent waiting and getting the bus can be easily 2-3 hours, if you aren't already inside the inner loop of Houston. Since TMC is a large campus, you would think that there might a regular bus loop for the different parking garages and hospitals and other buildings. However, since there are several different, large healthcare groups, each of the groups only provides transportation services to their own group of buildings. Privileges for a student or staff for UT Houston and Baylor College of Medicine are completely separate.

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    Eats on Fannin
    Eats on Fannin
    Texas Medical Center
    Correspondence in the Scurlock Tower

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    Correspondence in the Scurlock Tower
    Sanitas Medical Center

    Sanitas Medical Center

    1.0
    (1 review)
    2.3 mi

    Run run run! This was the absolute WORST Dr. experience I…read morehave had. I came to see Dr. Perez as a new patient at this location. Unfortunately my insurance was no longer taken at my previous doctor so I found this doctor online and thought it would be a good transition. Her reviews were not stellar but it seemed like she would be understanding of me. Boy was I wrong! I'm in a transitional phase of my life and having the right primary care is extremely important and a good doctor is what I was looking for in Dr Perez. Her bedside manner was absolutely disgusting. When she walked in she had an attitude and immediately told me that she would not be refilling my prescriptions (I had previously discussed with her medical assistant prior to the doctor coming in) that I have been taking for eight years that were prescribed to me. As a new patient I needed refills and blood work. When I asked why she was not able to refill my prescriptions she basically said that she didn't want to and that they were controlled substances and basically labeled me for some type of pill abusing patient. I normally wouldn't be sharing information like this but I hope it helps someone make a decision on coming to this practice or not. Definitely do not come here. this doctor should not be allowed to practice. The medications I was prescribed I have been on for multiple years and I genuinely am a normal person that just wanted my medications refilled so I could go on about my life. I am absolutely mortified by my experience at this location and dealing with this woman. I wasted my entire afternoon and was so devastated after this appointment I really wish doctors would be more careful on how they treat people because they can truly make or break someone's day / life. I feel like the doctor did not care about me and put me in danger by her words and actions on this visit. Her hair and attitude was a mess, she was extremely sloppy extremely rude and unprofessional. She clearly does not take care of herself, I would not trust anyone that comes across like this woman Dr Perez as a medical professional to take care of me. I don't recommend her to anyone! I was not well tended to by this physician. She asked irrelevant questions regarding my health. The actual location has good parking and it's clean. Unfortunately Dr. Perez is the only doctor at this location and I really think the company should hire a different doctor that is able to hopefully be a little bit more educated on how to handle new patients and take care of people that actually walk in the door that genuinely need help. Awful awful experience from this doctor! She should be fired! I hope nobody else has an experience like I did. I also hope she reads this so she can understand that she could be affecting people very negative if she doesn't change her approach and her job as a medical provider is to care for people.

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    Sanitas Medical Center
    Sanitas Medical Center
    Sanitas Medical Center

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    Paragon Infusion Center - medcenters - Updated August 2026

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