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    The Rose - Galleria

    2.4 (29 reviews)
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    9 years ago

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    9 years ago

    I've had waited for more than two hours. Will never come back to this place again. Ruined my next plan.

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    Live Healthy Imaging

    Live Healthy Imaging

    4.5(4 reviews)
    0.0 mi

    I'm not sure anyone necessarily wants to be in a position to need a cardiac MRI, but if you need…read moreone, this is absolutely the place to go. From start to finish, they are amazing. Scheduling and the office manager, Dinorah, were exceptional. I firmly believe that you are not just cared for by the doctor you see but by the entire practice, and they excel at this. Dinorah placed my IV and did as painless a job as I've ever experienced with that. The person performing the MRI was awesome. He and Dinorah made sure I was comfortable. They gave me headphones and earplugs to protect my ears while the machine worked while also being able to hear the instructions regarding my breathing and the Netflix show. That's right. I was able to watch a Netflix show while the scans were performed (they took about 45 minutes), and there was a progress bar at the bottom of the screen so I could see what was going on and how much longer I had. When I didn't know what to watch on Netflix, Dinorah recommended a show, and it was highly entertaining. Despite the show, I was so comfortable that I almost fell asleep. Dr. Cheong read my scans, and since he is trained in Cardiology, he was able to talk to me about them. It was really nice to get real-time feedback and learn that there were no underlying issues causing the thing we were investigating. I'm just one of those people that have it, and this was the best news I could have received considering the circumstances. I was relieved. He was very, very thorough, showing me everything and explaining it in terms I could understand. He is caring and fantastic, and who doesn't love a doctor that loves Hello Kitty and Pokémon? Seriously, he was also patient, kind, and caring. He answered all of my questions and was very reassuring. The practice cares deeply about the comfort of their patients, and they had some nice little touches that spoke to this. They had a lavender essential oil spray that Dinorah mixed up, and they used it in the MRI room to make it a more relaxing and spa-like experience. Seriously, I felt so relaxed when I got out of there I was ready to take a nap. Also, I had to come to the appointment without having my morning coffee. When I was done, Dinorah made me an awesome espresso with biscotti. I will definitely come here the next time I need a cardiac MRI. I would come back here just to visit with everyone in the practice with whom I interacted. They are that great! I am so glad my electrophysiologist recommended them so highly. 10/10 will recommend to everyone!

    I went in there the first time today, they were amazing and so helpful. The staff and doctors are…read moreso friendly and knowledgeable and you can watch tv while you are getting your scans in your own personal room, Dinora was so helpful when I was about at my wits end with other clinics..... 10/10 highly recommend.

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    Retina Consultants of Texas

    Retina Consultants of Texas

    2.8(47 reviews)
    0.7 mi

    I see Dr. Rosa Kim at the Memorial City location. Dr. Kim is…read morecompassionate, caring and an excellent retina specialist. I have been seeing her since 2006 after receiving a recommendation from the NATIONAL EYE INSTITUTE in Bethesda, Md. after a failed clinical trial with them due to a medication allergy. After that, I began driving to the medical center from my home in Corpus Christi. I have since moved to Houston and her office is not far. The office staff is great. Dr. Kim and her entire staff have made it possible for me to be able to do everything I need to do to enjoy my life. I can see very well. Thank you Dr. Kim and your entire staff.

    They may be the best in their field, however, my experience with their patient service,…read moreparticularly the phone service to get an appointment is the worst I have ever experienced! I called the, was on hold for about 15 minutes, then they wanted me to leave a message for call back. Never heard from anyone. Called several times again, same experience. I spent more than 2 HOUS (Yes, more than 2 hours) on the phone to talk to someone to get an appointment. This is the record of POOR patient - customer service. Will anyone listen - read this and respond? I gave them one star because there is no ZERO star.

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    The Rose - Galleria - diagnosticimaging - Updated September 2026

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