Our fertility journey was a long and heartbreaking one but Dr. Lin and his office were kind,…read morecaring, and compassionate each step of the way. Dr. Lin has exceptional bedside manner and a real gift for explaining each step of the process thoroughly but in a way that is absorbable to anybody. He personally saw us at every single visit. All of the nurses and staff we encountered were equally kind and caring. We never had a long wait time and the office tried to accommodate our early appointment preference so I could make it to work almost each time. With every bump in the road, Dr. Lin provided alternative options and routes and never pressured us into any situation. With his help, we now have our rainbow baby in our arms. I will forever be grateful to Dr. Lin who sees you as a person and not just another number.

I would not recommend this clinic, AI TEAM. First, it took…read moremore than two months just to get a virtual consultation. By the time my appointment finally arrived, I had already tested positive for an early pregnancy and informed Dr. Lin that I am going to see my OBGYN in a next few days during the of the consultation. Despite knowing I was positive, Dr. Lin recommended tests that were not appropriate for my situation. When I later questioned the testing, I was told the wrong tests had been ordered, and the responsibility was shifted to the nurse !!!!! The consultation felt robotic and disconnected from my actual medical condition. No clear guidance was provided regarding next steps, and I had to contact the clinic myself about a week later to cancel the treatment plan. They still billed my insurance for the consultation which their website does not show any cost for consultation fee. When I called to ask Michelle for details charge. she yelled at me and implied that I was at fault simply for attending the consultation!!!! From the doctor to the front office and the billing team, my experience showed me that the entire clinic lacks communication and coordination. The advertising to be misleading. Patients seeking fertility treatment are already under significant emotional stress. We deserve doctors who listen, evaluate their individual circumstances, and provide genuine medical guidance--not a scripted conversation followed by unexpected charges.

Tina is awesome and I went to her post partum and now during my current pregnancy! She's helped me…read moreheal and now I can't wait to have a smoother delivery for my second!

I had my first acupuncture treatment with Tina and wow !!! What a beautiful calming experience. I…read moream definitely going back and incorporating this into my life !!

From the very beginning, this fertility clinic made an incredibly emotional and vulnerable journey…read morefor my wife and me feel supported, informed, and filled with hope. We worked with Dr. Becht who is truly outstanding -- not only exceptionally skilled and thoughtful, but also deeply compassionate. We always felt listened to, respected, and confident in every recommendation and decision. That level of trust made all the difference for us. I would highly recommend her to anyone! The entire team was just as incredible. So blessed to have been able to have Amanda as our coordinator. She always answered all of our crazy questions and concerns in a timely manner and was so helpful through all the ups and downs we went through. Every coordinator, and staff member treated us with kindness, patience, and genuine care. They consistently took the time to explain each step, answer our questions, and make sure we both felt included and supported throughout the process. No moment ever felt rushed, and no concern ever felt too small. What stood out most was how safe and confident we felt placing something so important in their hands. My wife and I are endlessly grateful for the expertise, empathy, and unwavering support we received. This clinic didn't just guide us through treatment -- they walked alongside us every step of the way. We cannot recommend this doctor and team highly enough. We will be back for baby number 2 whenever the time comes! Also huge shoutout to Tu and Dhinalie for all their amazing help and support! Thank you HRC for helping us start our family :)

This is only with regards to the front desk…read more.. Two people working the front desk now, yet it is still not possible to get a greeting upon entry. What a poor representation of the business you run. All it takes is a simple hello and these people still cannot get it done. I've been coming here since January and it has not changed, even with a new person who literally faces patients as they walk in.

Fertility Centers of Orange County is a wonderful practice, and Dr. Kaing is an incredible doctor…read more She is compassionate, approachable, and deeply knowledgeable. She explains everything clearly: I never felt like I was in the dark about a procedure or what it would entail. There is also no pressure to pursue certain options: she lets you know everything that is available, and gives her honest advice. What's best is that she legitimately listens to her patients: if had a question or brought up a concern, she took it seriously. I always felt heard and cared for. Regarding the practice itself, everyone who works there is kind and professional, and the atmosphere in the office is deeply calming. They also change the decorations seasonally, which is a lot of fun. Beyond a wonderful bedside manner, Dr. Kaing and her team are incredible at what they do. Thanks to them, I have my son! I would recommend this practice without question to anyone going through IVF.

I'm writing this review solely based on my experience of care, not pregnancy outcomes. We were…read morereferred to FCOC by friends who had success on their very first IUI (iconic), and over the past three months, Dr. Kaing has been nothing short of exceptional, thorough, thoughtful, intentional, and deeply committed to doing things the right way with her patients' best interests at heart. Rather than rushing into repeated attempts, Dr. Kaing ensured we explored ALL appropriate interventions, including an HSG, saline sonogram, comprehensive blood work, and ultimately a hysteroscopy, to truly optimize our chances moving forward. She consistently took the time to explain each step, answer my many questions (I was very nervous!), and made sure we felt informed/supported/confident throughout the process. I completed a procedure today that was an important part of our fertility journey to improve future success, and I felt completely confident in Dr. Kaing's expertise every step of the way. I'm incredibly grateful for her entire team, their care was seamless and compassionate, and they never left my side. Nurse Mackenna and anesthesiologist Dr. Schneider were outstanding!!! I would highly recommend Dr. Kaing to anyone seeking a physician who leads with excellence, genuine care, and a truly positive and beautiful spirit!!

Dr. Yelian is an amazing and highly knowledgeable doctor. The nurses are incredibly friendly and…read morecaring. The hospital staff is exceptional. Overall, I had the best experience and will 100% recommend.

I have been to multiple IVF clinics, and I can honestly say I have never met anyone like Leanne…read more She is truly one of a kind. Throughout our journey, whenever there was a misunderstanding or a problem with the clinic, Leanne was the only person who consistently stepped in to help and actually solve the issues. She was always warm, kind, and compassionate, and she treated us like we were her own family. I have never met a nurse like her in my life. IVF is such an emotional and stressful process, and I genuinely could not have gotten through it without her support. She was always there for us during the hardest moments, answering questions, reassuring us, and making sure we didn't feel alone. Leanne went above and beyond in every possible way. She is truly the best, and this clinic is incredibly lucky to have her.

I will always recommend this OB office to everyone I know! There are a lot…read moreOf Doctors, midwife's & Np that you will see through out your appts (unless you request to be seen by a certain person) From start to end everything was clear, they sent me for bloodwork when needed. Gave me an ultrasound when needed and always answered my questions and made me feel cared for. I delivered at st. Joseph Hospital and it was the best experience, all the nurses are very well experienced and professional. Thank you Dr. Akermed for the positive experience, see you in 2 years!

Dr. Sogol Ashrafian is the best OB I have ever seen. I will never go to anyone but her! For YEARS I…read morehave had pain and doctors told me "it was just stress" and dismissed it. I have always been scared of going to the OB because I have had bad experiences. In my very first appointment, Dr. Ashrafian was so validating, caring, confident, and informative. She was quick to order any tests I needed and was with me every step of the way. She is an angel. She also did my laparoscopic surgery and did a fantastic job. She has been my biggest advocate and support and has helped me take steps towards healing. I'm so glad I had the surgery and was validated that it wasn't "just stress" like other doctors told me. Again, I will never go to anyone else but Dr. Sogol. I'm so thankful for her. The front office gals are so nice, funny and caring too. All of my experiences in this office have been great. Thank you so much!

We've had the privilege of having Dr. Tieu as our OB for both of our kids, and we truly couldn't…read morehave asked for a better experience. From start to finish, he has been incredibly caring, friendly, and supportive every step of the way. What really sets him apart is how much he genuinely cares about his patients. He takes the time to listen, answer questions, and make sure you feel comfortable and confident throughout the entire process. And on top of that, he has a great sense of humor--which honestly makes such a difference during what can sometimes be a stressful time. He goes above and beyond to make everything feel as smooth and easy as possible. We're beyond grateful for the care he's given our family. A big thank you as well to his amazing staff--they are always kind, welcoming, and helpful, and truly make every visit a positive experience. Thank you times infinity, Dr. Tieu!

MD TIEU is awesome!!! 10/10 But front desk people are 0/10…read more I call and they give different directions than the doctor himself so always directly message your doctor and try to keep minimal interaction with the receptionist!!! Long wait but MD is talented! Bring your kindle, laptop, nintendo switch, knitting yarn, smores kit, childs homework, Great Expectations by Charles Dickens, and camping chairs because you will wait for a while, writing this as I wait for my turn..

After graduating from the clinic today, I couldn't leave without writing this review…read more From day one, everyone at this clinic has been incredibly kind, compassionate, and supportive. Thank you so much to Dr. Elizabeth Dilday and Hannah Kim for taking such great care of me throughout my IVF journey. Today was especially emotional because I graduated from the clinic, and Dr. Dilday gave me a hug before I left. It was such a heartfelt moment that I'll never forget. I also want to thank everyone behind the scenes,the front desk staff, coordinators, phlebotomists, nurses, and every single person who helped along the way. You always made me feel welcomed, cared for, and hopeful. Going through IVF can be overwhelming, but this team made the journey so much easier with their kindness, professionalism, and genuine care. I will always be grateful for everything you've done for me and my family. Thank you for helping make our dream come true.

Dr. Elizabeth Dilday is wonderful, and if I were rating her alone, it would be 5 stars without a…read moresecond thought. But this review is about my entire experience with egg freezing here -- and the frustrations have buried the highlights. I genuinely wanted to love this place. I just can't. Start with billing, which has been a nightmare. I need my invoices for medical reimbursement -- that's money I'm owed back -- and despite staff promising to "expedite things," it took 2.5 to 3 months to get them, lack of email responses, calls with no number to call back, extensions that only goes to empty voicemails, after they'd sat marked "pending" for nearly two months. And when I finally reviewed the charges, the refund amounts had been added up wrong. So now I'm double-checking their math too. To fix it, I had to chase a separate department on East Coast time, which became an endless game of phone tag. Their billing is somehow both impossible to reach and disorganized once you do. I came on a referral specifically for Dr. Dilday, and everything was fine -- until the morning of my procedure, when I was casually told she wouldn't be performing it. Instead it'd be whoever was on rotation. How is the day-of an acceptable time to learn that the entire reason I chose this clinic isn't the person operating on me? A heads-up days in advance is not a big ask. Dr. Dilday did visit me, which was genuinely sweet -- but one kind gesture can't paper over how poorly this was communicated. Then the anesthesia, which still upsets me. I told the anesthesia team and every doctor that I come out of anesthesia rough -- clearly and repeatedly. Nobody believed me. The anesthesiologist brushed me off, saying that in all his years he'd never had a problem, and any issues before were because I hadn't had him. Well -- I had an adverse reaction. I woke up in traumatic, screaming pain, a 20 out of 10, exactly what I'd warned about. I wish he'd taken me seriously as he weaned me off the medication after the OR. My recovery was far worse than the two similar procedures I've had before -- genuinely concerning -- and I'm left wondering if it was the technique, the anesthesia, or both. When a patient tells you exactly what will happen to their body and you ignore them, this is what you get. Now the pharmacy. CCRM uses an outside pharmacy, and that was its own disaster. The driver "missed the delivery window," and then management couldn't even locate their own driver for hours. When they finally found him, he had to meet me at a dinner venue -- where I walked out in front of all my friends to grab a giant cooling box for medication I did not want to explain to anyone. I was over an hour and a half late to my event, then had to inconvenience someone to store the meds in their fridge, which meant sharing a deeply personal situation I'd have preferred to keep private. I basically lost a whole day on the phone juggling team members over a pickup that should have been a simple delivery. And all that chaos traced back to one decision: the clinic sent only a single day's loaned dose. So of course I then had to call the on-call doctor after hours to report I didn't have what I needed for day two. I still don't understand why they couldn't just loan two days' worth so nobody has to scramble. It got worse. Right before my trigger injection -- the most time-sensitive, do-not-mess-this-up part of the whole process -- the on-call doctor clearly hadn't read the notes from the physician before him. He instructed me to start a medication I was never given and that was never ordered. I was at work, and he sent me into a full panic attack, because I couldn't drop everything to figure out what I supposedly had, literally the second-to-last day before my trigger. The lack of professionalism, the broken handoffs, the total breakdown in communication between departments, physicians, and billing -- it has genuinely let me down. And it's worse because this could be such a great place. The talent is here, the reputation is real, and I drove two hours each way because of it. I could have stayed local, but I took the referral and did my research -- only to find out how much exhausting, unnecessary work this would be. Roughly four months later, I'm still chasing invoices that don't add up or aren't complete enough to even submit. Fertility patients are already carrying enough emotionally, physically, and financially. It should not be this exhausting. The anxiety, the frustration, the helplessness, and the feeling of not being heard at times really don't make this experience with CCRM. I wish it wasn't so, and I am so sorry for leaving this review, but i really don't wish this upon anyone who is coming hoping for a good result.