I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

Moving company: All My Sons Moving & Storage 7642 Dynatech…read moreCt, Springfield, VA 22153 804-315-3030 Manager: Rusty On Wednesday morning at approximately 8:04 AM, I contacted All My Sons Moving & Storage to ask questions regarding their moving services in order to determine whether I wanted to move forward with using their company. Unfortunately, my experience with both the employee and management was extremely disappointing and unprofessional. The employee I spoke with, Laura, appeared to lack the necessary knowledge and understanding of the company's services and pricing structure. During the call, I asked whether there would be any taxes or additional fees beyond the quoted flat rate. Laura responded by saying, "From what I have been told... no." I explained that I needed a clear and definitive answer and requested that, if she was unsure, she transfer me to someone who could provide accurate information. Laura placed me on hold and later returned to the call still unable to provide a direct or confident answer. I then expressed that her inability to answer basic questions made me feel as though she was not knowledgeable regarding her position. At that point, Laura became confrontational, spoke over me repeatedly, and insisted that she had already answered my question clearly and that she was fully capable of doing her job. Her tone and attitude became increasingly hostile and unprofessional. Due to her behavior, I stated that I no longer felt comfortable continuing the conversation with her and requested to speak with a manager. Instead of professionally transferring the call, Laura continued arguing with me. Roughly 15 minutes into the conversation, she then informed me that the call was being recorded. At no point at the beginning of the call was I advised that the conversation was being recorded, which I found highly concerning. I was eventually transferred to a manager named Rusty. Unfortunately, the interaction with management was no better. While attempting to explain my concerns, Rusty repeatedly interrupted me. When I asked if I could finish speaking, he responded, "Yes, if you would like," in a dismissive manner. After I explained the issues I experienced with Laura, Rusty stated that he "couldn't play sides" and would need to listen to the recording. I never asked him to take sides; my intention was simply to make management aware of the poor customer service experience so that no future customer would have to endure similar treatment. Rusty then stated that they "rarely receive complaints like this," implying that my concerns were unusual or questionable. I responded by saying that simply because complaints are rare does not mean poor treatment is impossible. Rusty accused me of misconstruing his words, which I was not doing. I was simply responding to his statement. He then claimed there appeared to be a "communication issue," when in reality the issue was the unwillingness of both the employee and management to acknowledge the unprofessional behavior and poor communication that occurred during the call. At that point, I informed Rusty that I felt the same confrontational attitude was being displayed by management and that I no longer felt comfortable trusting or spending my hard-earned money with the company. I then ended the call. Shortly after 9:00 AM, I received a voicemail from Rusty stating that he had reviewed the recorded call and believed the employee had answered my question. The voicemail entirely ignored the employee's inability to provide clear information, as well as the hostile and dismissive behavior displayed throughout the interaction. This experience was extremely disappointing and reflects a significant decline in customer service professionalism and accountability. As a hardworking United States Army Soldier, I dedicate my life to serving and protecting this country. I should not have to endure disrespect, hostility, or dismissive treatment simply for asking reasonable questions as a potential customer. I sincerely hope this matter is reviewed seriously so that future customers do not experience the same level of poor customer service and unprofessional conduct that I encountered.

These folks have been awesome!!! Clean facilities, and easy pick up for u haul as well. They have…read moremade our move so much easier.

From the owner: Armory Road Self Storage in Calvert County, MD is conveniently located in Prince Frederick on…read moreArmory Road behind the OLD Calvert Middle School. Our facility is fully fenced with electronic gate access and security surveillance system! We offer storage sizes from 5x5 up to 10x25, and have climate controlled spaces. We stock a large variety of moving boxes, locks, and packing supplies. We are an Authorized U-Haul Dealer and rent trucks and trailers to help with all of your moving needs. Take a tour of our facility and talk to our staff with over 15 years of combined experience in the storage industry today. See why we are the premier self storage facility in Prince Frederick, Maryland.

We just completed a very big job with treasure moving company. We moved from 3200 plus square feet…read morehome about 10 minutes away. We use the company for packing and moving services. Their price was fair and everyone worked extremely hard. I would have taken weeks to complete what they did in two days. Best of all they stayed to the quote price they gave a minimum and a maximum and came up in the middle! The only words of caution I would give to you are to expect a staff with only one or two native English speakers . The other guys are working extremely hard to please and take feedback very well, though. you may need to be clear and demonstrate or write out how you would like the box labeled for them. I felt like they did their best to respect our home, not tracking too much dirt. They also ensured that they missed nothing in our previous home packing even the tiniest of things. When they ran out of packing supplies, they called their supervisor who came by with more boxes. We paid additional to have our treadmill moved, and that wentoff flawlessly. They built all furniture that was taken apart, and I can't think of any damage we found. I would recommend treasure moving to anyone I knew. The owner called me and made sure I understood the pricing and was comfortable with the work being done at my home.

I used them to move into storage in January 2025 and out of storage in April 2025. They lost at…read moreleast two boxes of my items. When I called the company, the woman who answered the phone denied all responsibility. It's completely unacceptable, especially since I tipped all three movers both when they moved me in and out of storage.

Move was Dec 12th. staff came in the arrival window. Estimate was accurate and no damage. highly…read morerecommend

Was able to set up pick up time which was nice. However, their delivery availability is pretty…read morelimited.

I will be calling her again She was on time & got to work right away…read more My home needs you!!! Give her an opportunity to help

This review is a longtime coming! Nadine helped us with an international move, including helping us…read moreget rid of 6 years of stuff (including the stuff of 2 kids). She must have helped us on 8-12 occasions. Nadine was the best kind of helpful, always aiding us with the difficult decisions and compelling is to perceiver (in a positive way). Never judge mental or pushy. Nadine is kind, good hearted and a pleasure to be around. Highly recommend.

Constant rent increases. Not sure what's going on with the business. It's becoming a financial…read moreburden to store your belongings in an affordable facility. Neil J.

Made a reservation online, drove 30 minutes over there, they didn't have the trailer available...read more

Exceptional customer service! I spoke with David regarding my needs and he assured me that he would…read moretake care of my request and he came through. Thank you! Two professional hardworking young men did an outstanding job. Polite, caring and respectful, who got the job done. We greatly appreciate your hard work and dedication on short notice in supporting our local move. I pray your business grows and you have great success in the future. Peace and blessings, Terria

I came across Envelop by McClain on Facebook marketplace while looking for a new dining room table…read more The table was reasonably priced and McClain was not only willing, but able to deliver because he owns his own small, family moving business. Having moved several times, I feel safe saying that the McClain brothers went above and beyond any standards I previously had for movers or accommodating businessmen in general. After agreeing on the table delivery, I realized I should take advantage of the box truck and began adding on various stops, pick ups and drop offs. McClain never flinched, simply negotiated a very reasonable service and delivery fee and it was all done with care, speed and quality. Envelop is insured, legit and a local, family business, with access to 17 & 26 feet vehicles. All we intended was for them to deliver a table, now they will moving us to our new home and I'm happy to know the last worry we'll have is the reliability of Envelop.

Contrate un camiones para mudarme para Virginia exelente servicio muy puntuales con el horario y…read moremuy responsables con el cuidado de los objetos efecientes con el proceso de carga y descarga son una empresa de mudanzas confiable la cual puedo recomendar con toda confianza.

From the owner: Need a moving crew you can trust? We make moving simple, safe, and fast. Whether it’s a local move,…read morelong-distance, or specialty items, we handle every detail so you don’t have to. Affordable rates Friendly, experienced movers Fully insured & licensed Flexible scheduling Get your move done right — on time and on budget. Call us today for a free quote!

Anchors Away gave us a great moving experience. The crew is ex-navy and proceeded in an organized,…read moreefficient, and very careful manner with my antique furniture and belongings.. This moved was emotional for us, but I quickly realized that these movers knew what they were doing and that was calming. I highly recommend Anchors Away!

From the owner: Anchors Away is a veteran owned and operated moving company. Our company has provided 10 years plus…read moreof dependable five-star services. We dedicate our time to providing the best service in the industry by ensuring the safety of your belongings during your move. We offer high-quality, local, and long-distance moving services for homes or businesses. We also offer packing, packing supplies, and junk removal services. Anchors Away intends to leave our customers stress-free by taking care of your move from start to finish. Save yourself the hassle and leave it to experts at Anchors Away.

Sadly the customer service attention is not at the same caliber as the last several years…read more Familiar faces that have been there for years I no longer see. Not sure if the owner has changed but the way a 19 year old employee spoke to a customer was simply unacceptable. Clearly the amount of Amazon returns they receive daily is overwhelming & frustrating them. It's unfortunate to see this location diminish in their service.

The manager Alexis is very friendly and efficient…read more I really appreciate having great service, as she provides. It is a breath of fresh air.