It's been almost a year since I had pest issues, and I owe it all to this company! The initial…read moreconsultation was quick and informative, and they started the work on time. They had three people on the job, and each were experts and shared a great deal of knowledge with me. They explained everything to me, which was a huge help. The price was reasonable, and I'm sure many other companies could learn from them. I'll definitely be using their services in the future. By the way, it took up to a week for the termites to be completely gone. I had both indoor and outdoor treatments done, and the time it took was minimal.

Review for Lanes Termite Service Incorporated - 5 Stars…read more I cannot say enough good things about Lanes Termite Service Incorporated. This family-owned business has truly earned my deepest respect and highest recommendation. We recently experienced something terrifying--a massive swarm of flying termites at our front door. I'm talking thousands of them, buzzing around the entrance and creeping into the stairwell of our split-level home. I was absolutely shaken and didn't know what to do. I called Lanes Termite, and to my absolute relief, they were at our home in under an hour. Their professionalism, urgency, and kind demeanor instantly helped calm my nerves. They got straight to work without hesitation and handled the infestation with confidence and expertise--all for a very fair price. This isn't the first time Lanes has helped us--they previously handled a squirrel problem in our attic with the same care and professionalism. But this termite swarm had me truly panicked, and their quick response was nothing short of a blessing. What I love most about this company is that they've been serving families for over 40 years, and it shows. They bring not just experience, but a personal, trustworthy touch that's rare these days. You can tell they genuinely care. If you're looking for pest control you can trust with your home and peace of mind, look no further. Lanes Termite Service Incorporated is the absolute best. I would give them ten stars if I could!

I needed some help with a mouse problem. I called to ask several questions regarding their process…read moreto eliminate the problem, and what types of chemicals or bait they use. It was like pulling teeth to get any information from the man on the other line. He acted very inconvenienced to answer my questions. He didn't give me any warm fuzzies so I decided to give my business to another company. If you can't answer basic questions over the phone with more than one sentence or word, you're not worth my money.

I would not recommend this place whatsoever. They have showed up to my home twice unannounced and…read morethe second time we were about to leave and they got upset that we said it wasn't a good time for them to come. I called to schedule an appointment and the person who answered the phone was extremely rude. I schedule my appointment and gave them a time window for them to come, and they never came! They wasted my day. Oh, and they were already paid for and they still didn't show up. Needless to say, my pest problem was never fixed.

I thought that I had an issue with birds making their nests in my attic so I called Gaynor on…read moreThursday evening. He came by the next day, early and ready. He quickly diagnosed the problem that it was squirrels not birds AND they found 2 ways to get in. He quickly closed both openings and even bagged the nestlings. If you need fast, professional services, he is the man to call.

Lamont is a first rate human. When he realized he couldn't perform the service I needed, beehive…read moreremoval from a wall, he texted me a specialist's phone number, and followed up to make sure I connected with them. Thank you

Unacceptable Customer Service with Miche Pest Control- Virgina…read more I had been a loyal customer of Miche Pest Control for several years, but my experience ending service has been extremely disappointing. I requested cancellation of my service effective September 3rd, and they confirmed it. However, they still charged me for that time period. When I asked for a refund, they refused--even though I was no longer receiving services. This shows that Miche Pest Control values profits over people. Their unwillingness to issue a fair refund after years of business demonstrates poor ethics and disregard for customer loyalty. On top of that, their service quality had already been subpar, which was one of the main reasons I cancelled. I strongly recommend that others avoid this company and instead choose a more reputable provider. You can also check the Better Business Bureau, where you'll find additional complaints from past customers who experienced similar issues My response- that call mentions my renewal is 9/27. Hence the follow up actions. Bottom line that fee includes sept and i am not receiving that due to the cancellation. Its unethical to take someones money and not deliver service. It should be at minimum prorated.

While ALL of the techs we've had have been incredible, the customer service side is AWFUL. Getting…read moreahold of anyone if it's not about money due is non existent. They'll blow up your phone when you need to pay a bill, but attempt to talk to ANYONE about ANYTHING- impossible. We missed two months of bills because we were in the midst of some issues which I communicated to them. In late December I reached out several times to attempt to speak with them about the bills for payment and service as our portal was not working. They never answered any calls and then blew up my text messages for payment where they argued with me the entire time. We ended up paying for THREE Months of service without any fucking services being done. Already have emailed three times, called and left voicemails and attempted to text them to figure out what's going. HIGHLY do not recommend and your're looking for join the team- take your talents elsewhere. It's clear from all the reviews in the past three months something has changed for the worst at this place.

Absolutely wonderful service! After a 19 months of disputing with Statefarm we are finally able to…read morestart fixing the damage in our home. We have been staying in an apartment about half an hour away but the spiders and mice have been enjoying our house while we've been gone. Our LPA suggested barefoot and I reached out and they scheduled with me for our initial estimate as soon as they could on a day that worked for our schedule. Knowing that we are half an hour away, Mark texts before every appointment 45 minutes before he will be there to give me time to get the kids in their car seats and make the drive. He has been soooo helpful in not only eradicating the pests, but working with our schedule and being understandingly our stressful situation. He was very honest with us about what we needed and didn't need, always right on time for appointments and has worked with me as to not hurt our beneficial critters like our bees, butterflies, mantids and ladybugs. I could not recommend this company enough! After this past year and a half being so hard for us, it has truly been a breath of fresh air to work with such an honest and competent business.

I have been using Barefoot Pest Control for years. They have consistently provided excellent and…read moreprofessional services. Very flexible and more important they were the only service (after trying 4 others) to maintain proper management of many pests (interior and exterior) on a very wooded property. Also, Mark is a very knowledgeable professional who is honest and clear when sharing the "why and why not" of his trade. Because of Barefoot Pest Control's extensive knowledge and effective pest control techniques, we no longer have an onslaught of pests, especially ants. I would highly recommend this service to anyone. Words to describe this company would be courteous, efficient, timely, and effective.

Destroy Pest Control came out and took care of a Yellowjacket nest in…read moremy chimney. The technician methodically assessed the problem and approached the nest from inside and outside the house. The technician located the nest and used a pesticide to kill them. The technician also stated that I should watch to see if any yellowjackets attempted to come back and if they did, he would return at no charge.

Service was untimely, unprofessional, and ultimately ineffective…read more I called Destroy for a mouse problem. They showed up a couple of hours after the estimated time window, citing a delay at a previous job. It happens, not a big deal. They came and sprayed around the outside, plugged some gaps, and set up 3 or 4 bait traps and some sticky traps. This took all of 20 minutes. They talked me into a one year service plan that costs $1484. (I immediately felt I had been strong armed by the technician). He had also said the only way we would resolve the mouse problem was to replace all of the insulation in a part of the house. The cost was $10,000+. I declined their upsell. (A second opinion advised this insulation was unnecessary). The service plan was to come back in a month to reassess the mouse situation and replace traps. We scheduled the next service with a window of 9 am - 12 pm. I stayed home from work to wait for them. After hearing nothing , I called at 11 am for a status. I was told they were running behind and could not be there until 1 pm. That didn't work for me so we rescheduled for the next day from 8am - 11am. I stressed that I was only available until 8:45. They reassured me that I would be the first appointment. (We live about 20 minutes from their office). The following day, we stayed home again. Heard nothing until 8:26 when the technician said they were running late and could be there after 9. Frustrated, we adjusted our schedule and waited. The technician showed up reeking of weed. It was apparent the technician had smoked very recently. Perhaps that was part of the reason for the delay. They did the service and left in about 20 minutes. The technician offered to take $50 off for our trouble. Strangely, he Venmo'ed us $25 from his personal account. I called later to express my concerns. I spoke directly to the owner, Thomas. He was professional and offered to personally come back and take a look at the mouse problem. He said he'd cancel our contract and prorate the money if we wished. I stressed I had a very short time window and had to leave the house by 8:45. He assured me multiple times that he'd be "in your driveway by 7:30". The next day, after hearing nothing, I called at 8:30. Thomas had forgotten our appointment. He said he could be there in 20 minutes. I reminded him how he quite literally guaranteed that he'd be in our driveway by 7:30. He eventually said "You're right, you got me". He agreed to refund us our money for the contract. To his credit, Thomas heard my complaint with professionalism and was apologetic. His offer to take care of the issue personally at no additional cost was appreciated. Had he followed through, we would have likely remained customers. I followed up 3 times over the next 3 weeks. Heard nothing until a month later. They refunded me $935, thereby charging me over $500 for two service appointments that took all of 20-30 minutes each. We still have mice. Edit: to suggest this is fabricated is ridiculous and dishonest. Everything is documented in emails.

PestNOW?...not so much. PestEventually sounds more accurate…read more This company was recommended by 2 realtors so i am thinking it is a good option. The pest guy no called, no showed on my appointment after calling me after he was an hour late to tell me not to worry, he is on his way. When i finally called the office (no one called me to rectify the situation) they told me they could send someone out today between 930-5pm. The office closes at 5pm, so if dude no shows again there is no one to call. After I requested to speak to a manager I was cold transfered to voicemail with no name and no recording feature. So, in conclusion, if you have a problem that needs correcting these are not your guys. Thanks PestHopefullySoon!

Absolutely terrible service. Have used them in the last decade for all our rentals and sales, well…read moreover 50 properties and a variety of services. Now the managers are rude, interrupt you when asking simple questions, and are giving bait and switch pricing.

This company should get 10 stars!! No lie. The guy came to my house and immediately started taking…read moreoff his work boots (god bless him for being so respectful) Although he didn't have to I still loved he showed so much respect. He explained everything he was going to do and gave me a 2 hour time frame. He fixed the leak in my basement and it has held up amazingly!!! So happy I could cry. I wish we had contacted him the first time and my floors would not have been ruined This company is great!!! I'm surprised they don't have other reviews!!! Highly recommend!!!!

An excellent experience with Guardian Termite and Pest Control. When I called, I spoke with…read moreBrittney who was pleasant, professional, and knowledgeable. She immediately booked me an appointment for the following day. The following day, Robbie Kidwell came to the property, assessed the situation and made a follow-up appointment with me, at my convenience, to remedy the situation. He too, was pleasant, professional, and knowledgeable. He did such an amazing job that I contracted with him to return on a regular basis. I highly recommend this company.

Mr. Harris was the perfect person for the job. Showed up on time, informative, and service was…read morediligent.

Update 24 Dec 2020…read more If you want a good company, go with First Gen Pest Solutions. First Gen Pest Solutions was awesome. When I called and explained the issue and where I was located he said I doubt it's wildlife cause you aren't near any tall trees or power poles that would enable access. Well huh, someone actually knowledgeable. He came out and inspected from top to bottom and found evidence of mice. Took pics to show me. He came up with a plan of attack and over the last couple of months he caught a couple and eradicated the others. Now I hear nothing and he was reasonably priced. Unless Mr. Harris plans on giving me a refund for the maintenance plan, I have nothing to say to him. After the fact he says he "ALWAYS strives for excellence"...two words - bovine defecation. He was adamant about not even inspecting the space. If you have to force someone to do their job, where's the EXCELLENCE? I wasn't going to argue with him which is where the convo was going. First Gen found evidence right on the ledge of the attic door so if Harris had come out and looked he wouldn't have needed to even go up in the attic.