2.50 for a 3 minute dryer...i'm so confused. Seems high tooooooooooooooooooooooooooooo me read more

I had to do two loads of wash: The washers were filthy dirty, caked on filth on the front of the washers. The dryers are Rip Offs-clothes still wet after 4 -5 minute cycles. I'm pissed read more

Took my Jacket to have the sleeves cleaned pointed out that they needed cleaning . picked it up showed the cashier they weren't even cleaned,they're not stained there's just dirty from wearing over time, it looked like it was just pressed paid she tells me to come back or call to talk to the manager, I call and call , all I get is a voicemail that is full. read more

If you could stay away from this place I would. Half the dryers are always down. The washers were all down. They stare. The prices are outrageous if you have a larger family. They've seperated half the washers to "clear token" which is another excuse to hoard money from you. Would give it 0 stars if possible read more

This location of Paris Cleaners (formerly called Portage Cleaners & Laundry) has been washing and ironing my DH's business shirts for 10 years. I can't think of a single complaint that I have about their service. There is a always a quick turnaround -- usually promised in a day or two -- and the results are consistently professional. Not a single broken button, for example. (Which I've had happen elsewhere.) The folks behind the counter are friendly. As for value, they offer a free pickup and delivery service, which we used twice during the pandemic lockdown. The first time they dropped off our order by accident at a neighboring house -- a mistake that has been made by other delivery drivers -- but we called them about it and the second time it went smoothly. I have used their onsite laundromat a couple of times, as well, for large items such as quilts and comforters. It was pleasant enough, as laundromats go. It's great that employees are right there to help if you have any problems with the machines. It is fairly clean (the floors sometimes need attention) but it is well-lit and feels safe. Finally, as far as costs, there are always coupons you can print off their website, but because I am a frequent customer I purchase their discount card, which must be renewed annually for a modest fee ($15 or $20, I think) which gets you discounts as good as or better than the coupons without having to remember to bring the coupons. In sum, I am a satisfied customer and intend to continue to use Paris Cleaners indefinitely. read more

an hour ago Completely inefficient! A better representation of service would be no stars. I dropped off two down comforters and a coverlet on October 7 to be cleaned. I was told that they would be ready on Friday October 11. One down comforter and the coverlet were ready on Tuesday, October 15 but I was informed that the king-sized down comforter had been "lost" according to Holly M from Paris. It is now four weeks later and I have still not heard how they are going to replace my comforter. How could they misplace a very nice king-sized comforter? Beware! read more

I went to wash 2 loads of lost n found clothes for my students who needed clean clothes and it was a disaster in there. The lady was very rude. You have to get a card to load money and I did that and you can't cash your card back in for the refund like you use to be able to and the lady was incredibly rude about it when I asked. You have to now have an app to use the washers....but not the dryers or pay cash and then they have to come set it up for you and you have to guess how many minutes you might need. I spent 15 dollars for students who need clothes and this experience was horrible and expensive. read more

We started using the dry cleaning services at what was then called the Portage Cleaners & Laundry because it advertised itself as a green dry cleaner. We were then and still are satisfied with services, even when Paris bought out the business. We had tried other dry cleaners in the area but this business cleaned our clothes better. read more

Paris Cleaners & Laundry - Isolde said her only disappointment was when she asked if they could dry clean her and they said, "No." - Laundry Services Near Me - Portage, Michigan

I had a comforter washed there.. took 2?weeks not the stated 1 for it to return. Once I pulled it out of the container, it was damaged and was acknowledged by the counter staff. They said the district manager would call me. Two weeks later, no response. Absolutely unacceptable. PLEASE use another dry cleaner! read more

Staff is always nice to work with here and get all of my items laundered usually a lot quicker than I can even get back to grab them. I've used them five or six times now with zero issues so far! read more

Wife brought in 12 or so pairs of pants for hemming and apparently the lady that was working wasn't trained properly, so we had to return later that day. After returning, the measurements were quickly done, wife even brought in high heels, but apparently those aren't needed either. Long story short, they had to redo every pair of her pants because they were hemmed too short. After it was all said and done, there ended up being about 5-6 pairs of pants that were unwearable. We have yet to contact the cleaner to report this, but I'm sure that conversation will be in the near future. We'll see how they rectify the situation. And to think I spent a good part of the day looking for someone to hem the wife's pants. read more

I walked in to look over the laundromat as it is very convenient for me. It was not clean moldy soap dispensers seals and windows of washers not clean- the place was not busy and they an employee at the front counter- my advice? Do a thorough cleaning and update older equipment - compare your costs per load amounts of washer, needs a facelift to make it a little lighter and brighter. Convenient it may be but I'm not about to wash my clothes in moldy soap water. read more

We had my daughter's wedding dress steam pressed at Pais Cleaners. They did a wonderful job and re-steamed the dress when parts of it became wrinkled again from the bag. They were polite and considerate. They appeared concerned and said they wanted to be sure we were satisfied. When we returned for the puffy Cinderella dress with long train, they carried it to the car for us and helped insure that it was placed safely in the car. I was pleased and impressed. I highly recommend Paris Cleaners. read more

The W/D do not clean the clothes. The front loaders have water in the windows w/green mold. Place is filthy...

Great laundromat - courteous staff. We don't use laundromats very often (large items mostly - 1x or 2x per year) but each time that we have used Portage Cleaners we have been very happy with them. I am glad that they are there and also glad that they care about customer service. read more

Needed to have a suit + shirts cleaned and pressed for a funeral. Paris said they could get the job done within the 3-day window I had available. My girlfriend and I dropped my clothes on a Saturday morning to pick up the following Monday (evening). My girlfriend went to pick up Monday evening before Paris closed...only to find they had the suits, but not the shirts -- which were "lost", but Paris thought they could find them by 8 am the next (funeral) day. Nope. I had to purchase a shirt at the only open place (Target). Paris was kind enough to let me use their employee restroom to change (thank you), but when I took the suit out of their cleaning bag -- my trousers now had a hole in them. I made the best of the situation, but still had to return the following week to reclaim my "lost" shirts. In spite of asking repeatedly for some resolution (I was told they were discussing compensating me for ruining my suit and paying for the shirt I had to purchase) no resolution came forth. Not even contact by a manager to discuss the options for their "services". Paris didn't charge me anything...Yay and thanks I suppose...But I'm out a suit now unless wearing a suit with a hole in the trousers has become fashionable? Stuff happens in life, no argument. But no followup from Paris. My takeaway is they didn't charge me for not providing timely service and for wrecking my suit so were all good. No more Paris cleaners for me, I can't afford their price tag. read more