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    Portage Cleaners & Laundry

    4.0 (2 reviews)
    Open 7:00 am - 7:00 pm

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    12 years ago

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    12 years ago

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    Paris Cleaners & Laundry

    Paris Cleaners & Laundry

    2.3
    (3 reviews)

    Been using the Big Bag wash & fold service for a couple months now. Was happy to dropoff/pickup!…read moreThen discovered they will pickup/drop at my house in Galesburg. The gal (Lori) really does a great job doing crap I hate doing. Never had a problem with how they do the laundry! Except I have to much!!

    I've been a loyal customer for years and am very disappointed in the change in ownership from…read morePortage Cleaners to Paris, which will most likely result in my business being taken elsewhere. The most recent letdown was when I picked up my dry cleaning and was presented with a $48 bill. I informed the attendant my annual card discount was not given and she informed me my card expired. This came as a surprise to me considering we've always paid for the card, which the attendant acknowledged because she has come to know me over the years. Because my wife and family have been picking up our dry cleaning, I was not aware of the card not being renewed and the result is in us spending much more money then we should have. It is crazy to pay list price for dry cleaning but I am more surprised, after talking with my family, that we were never asked to renew our annual card. In today's world, where customer information, which is obtained through the use of a card, is so valuable, you would think Paris would go out of their way to solicit customer's to purchase a card. The deal killer for me was when the attendant told me that the only person who could help me was located at their Crosstown location. After 3 repeated attempts to get someone to pick up the phone there, and after leaving them a message on their website, I was not able to get someone to respond. My impression is Paris believes their acquisition of Portage Cleaners means customers will blindly support them and they are poorly misguided if this is the case.

    Paris Cleaners & Laundry

    Paris Cleaners & Laundry

    3.0
    (2 reviews)

    I knew something was up when I first went inside because the lady had an attitude with me…read moreimmediately upon entering. But it got worse when I pulled out cash, as my family has dealt with Paris Cleaners for decades and I just walked in because I saw the familiar sign I completely missed the " cash free store " sign. Honest mistake but her response made me not want to continue business. But since my mom lives a stone's throw away she wanted it done here, even after I told her that the lady was a " female dog " in character and I didn't want to deal with her. I respected her decision and left them with her coat. Well when she got it back the lining was ripped. When I took it back she asked to see the rips, hung it up, unbuttoned it and looked at the damage as she proceeded to ask me what my mom was trying to do, get it repaired? But before I could respond she said " we don't do repairs here ". In short my mom was S.O.L.. She said they used to but they don't anymore. Showing me another gentleman's jacket she explained to me how he was not going to be able to get it cleaned because he already had tears in the lining. At first I thought that was irrelevant to me but I soon realized she was saying she wouldn't be doing anything about it. That my mom was going to have to go somewhere else to figure out how to fix what they ruined. Lesson Learned!!! Have a blessed day ALL!!!

    I've been use Paris cleaners for some time now. Since the early 90's at a couple location. I've had…read moreleather, fur and my favorite Robert Graham shirts all cleaned very well. I just picked up a 16 piece order and was very great full that all my embroidery on my Robert Graham shirts didn't get snagged. thank you for your services.

    Portage Cleaners & Laundry - laundryservices - Updated August 2026

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