Dana at the retreat day spa was INCREDIBLE! I have had many massages over the years and this one…read morewas an absolute favorite!! I booked the 60 minute massage with the added scalp massage. Dana applied just the right amount of pressure. I could tell she put so much care into her work. Overall a wonderful experience- I will be back!

I love this place and the staff are amazing. Bernadette at the front desk is so friendly, fun, and…read moregreat to talk to! Nancy and Danielle are great massage therapists and I also had a facial that was amazing with Susan. The spa is so quaint and cute and in a great location. Love

Get a facial with Cyndi! Very professional with great knowledge of skin care. So relaxing! Give…read morethis one a try! You'll want to go back!

Wonderful service! I have been well pleased with the…read moreservices my stylist, Amanda, provides -- hair color and cut/style. I have been seeing her since this past May. I recently visited their nail salon and was also pleased with the pedicure that I received from Meshele. I highly recommend the Oak Street group!

The doctors are always so cheerful and they listen to every concern you have the products are…read morealways fresh and the office is clean and bright.

Very knowledgeable and caring. Listened to my daughter and didn't dismiss her ideas. Highly…read morerecommend acne boot amp!!

This med spa is nothing but frauds and thieves. They overcharged me for my session and then…read moreflat-out refused to reimburse me. I couldn't even get a single response to my emails or phone calls. They lied about what they were charging, never had me sign anything, and didn't/cant provide receipts. It finally got so bad I just disputed the charges as fraud with my credit card company just to protect myself. That says everything you need to know about how shady they are. Avoid this place at all costs. They are scammers, not professionals.

I had micro needling done and saw absolutely no change. Don't feel like this is worth the money…read more Not sure who the girl was that did my procedure, but could have been a little more friendly.

Charges and billing ins all messed up. Husband and I were seen same day had the same things…read moretreated. Paid our copays the same day and they continue to bill us for my Copay and not his. My charges to ins. were billed as a surgery which amounts to a lot more than his. Seen in December but still receiving $25.00 bill in April. We have called and mailed proof . We will not go back .

I have been a patient here for a few years now. I've come to see Dr. Fenning for botox. She has…read morealways been a great doctor. She's pretty conservative and careful with how many units she has given me so I usually know what to expect when I come here. The facility itself is pretty big, and they have their beauty product storefront in the lower level. The one part I don't like about this place is the issues I have when they are calculating your bill. I've had mishaps on my bill every time I have gone. I'm usually able to catch it there is a mistake, but on one visit I did not and had to contact their help center. They were very nice about it and credited my account. But the next time I came, it was not automatically applied to my bill. So I have about $12 in credit left here according to my Klarna account so hopefully it can be applied on my next visit.

I was amazed at the care and expertise exhibited by Dr. Gunn and her staff. Dr. Gunn took the time…read moreto look me over and give me an honest assessment which I really appreciated. I felt in control of what I wanted treatment wise but with a professional to help guide me. I can't wait for my future visits!

Dr Gunn is just wonderful, along with her staff! Great care, and she is very knowledgeable. I've…read moreused Dr Gunn for about 3 years, and my experiences have all been great!

This was my first visit to this spa, and it made an excellent first impression! It's located in the…read morebeautiful Summit area, and from the moment I walked in, I was greeted with a warm smile and made to feel welcome. I recommend arriving 15 to 20 minutes before your appointment. That gives you plenty of time to check in, change into a robe, and settle in before your services begin. I treated myself to a pedicure and the restorative sleep massage. Peyton showed me to the women's locker room, where we discovered my name was not on any of the lockers. However, that turned out to be a God thing. I changed into a robe and slippers, excited for my experience to begin! A little note for my fellow plus size friends: don't worry, they have robes up to a 4X, which I really appreciated. They also have a beautiful, quiet relaxation room where you can unwind before and after your services. Peyton offered me a complimentary drink and gave me some option. I asked her if they had any non-alcoholic "fancy" drinks. She said they did a prepared a beautiful, refreshing drink and put it in the quiet room for me to enjoy. Milah did my pedicure, and we made a genuine connection while we talked. She did an excellent job refreshing my feet, and I loved that she began the service with aromatherapy. It was such a relaxing touch. She's got many years of experience and I highly recommend her!! Next was my restorative sleep massage with Quanette. Before she began, she took the time to ask about any problem areas and anything she should be mindful of. The massage room was peaceful, beautifully designed, and filled with soft, calming sounds. The massage itself was incredible, everything I hoped it would be and more. When I was ready to leave a huge downpour came, leaving me in the lobby to wait it out. One of the ladies offered me a poncho! Such an unexpected convenience. I will absolutely be back when I'm able to. The entire experience was relaxing, thoughtful, and restorative from beginning to end. It was the perfect way to celebrate 12 years in recovery.

I visited Woodhouse Spa with my sister for our birthday, and we had such a relaxing experience!…read moreFrom the moment we walked in, the atmosphere was peaceful and welcoming. They offered complimentary wine, champagne, or mimosas along with a nice snack bar, which was a great touch. Our massage therapists were incredibly kind, thorough, and never made us feel rushed. They took their time to make sure we had the best experience possible. I booked the Swedish massage with deep tissue focused on back. My only suggestion would be to add a few more amenities to enjoy before or after treatments. Other than that, everything was wonderful, and I would definitely come back for another spa day!

I received a Plant Peel from Dana and her service was the absolute best. She explained the…read moredifferent services that she offers as well as explained the service that I was receiving. Dana is definitely teenager friendly. My daughter received the Loft Express Facial and she loved it. At first, my daughter didn't understand the reason why I wanted her to have a facial, so Dana was able to explain the benefits to her which was very helpful. We will definitely return to receive future services. Thanks so much, Ashley

The Esthetic Loft and Alexis were both great experiences today! I will say that I missed the…read moreentrance to the building at first. It was a little confusing. Needless to say, I'm not too fond of the entrance to the building itself...but that has nothing to do with the business at all. The environment is clean and relaxing. Alexis asked plenty of questions before my facial and gave me an opportunity to voice any concerns or questions I personally may have had. They offer SEVERAL services and occasionally run specials. Sign up for their email communications to get these sent to you. Trust me, one more subscription won't hurt you. haha I find the price points to be on par and the service to be of high quality. Check them out for your next facial, wax, microblading, etc needs!

Jennifer is simply amazing. She is knowledgeable and professional. You will not be disappointed…read more I will most definitely be back to see her for more therapy.

Jennifer is amazing and really listens to what's going on. She did myofascial work on my shoulder…read moreand worked really hard to improve my ROM. I noticed so much improvement immediately. Very professional, highly recommend!

I'll start with the positive: she accepts credit card payment and she was efficient in getting my…read morestubborn chin hairs. I was travelling to Alabama (from Charlotte, NC) to celebrate my birthday weekend to bear witness to the civil rights movement, and especially to honor those whose lives were taken so brutally (lynchings). Since I was in need of an electrolysis session, I figured I'd take advantage. Zainab replied to my initial email inquiry 8 later. No issue there since I had plenty of time before arriving in Birmingham. We set my appointment for 30 Oct at 2pm. Arriving 15 minutes early, the receptionist indicated which way I should head. I knocked on the door; however, there was no answer, so I thought perhaps Z was treating another client. I went back towards the reception desk asking for the ladies room. After being done in the LR, I headed back to Z's office. (note: I was wearing my face mask & had my cell phone in my hand as was hoping I could charge it since the battery was very low). I knocked on the door again. Z opens the door (no face mask nor shield, no gloves), looking a bit frazzled made me think she had been napping. I said hello & her response to me was "Darlene?" No smile, no "hi"...nothing. She was abrupt and off-putting. Honestly, my initial reaction was to tell her how rude she came across, then to walk off, but I really wanted to have treatment for my chin hairs. I replied with "No, I'm Lola, I have an appt @ 2pm." Again she just looked at me with a puzzled expression, and repeats "are you Darlene, my 1 o'clock appointment? I repeated that my name is Lola, and I added, I don't know about Darlene, but I'm Lola. Then she tells me that her 1 appt never showed up and asks me "do you have a 1 o'clock appt?" Clearly, Z was all kinds of confused. I figured, she's an older woman and obviously, I woke her up from her mid-day nap...I'll cut her some slack and get this quick 15min session over with. I walk in, set my bag on a chair beside a small table and that's when I noticed the available outlet so asked her if I could charge my phone. She doesn't reply, so I said "I'll take that as a yes?" In a curt manner, Z replies "I guess so" I'm thinking, this chick has got the worst attitude !! Before taking my place on the bed/table to begin my treatment, I asked her if she would sanitize her hands before we got started. That immediately set her off. She sanitized them and grabbed for her plastic facial shield, then turning to face me, pointing to her face shield, says "if this is not ok with you, then you can leave"......again, here I wanted to walk out, but I didn't. The treatment starts and I take off my mask, showing her the hairs along my chin. She asked me if I'd had electrolysis before and though she was still less than friendly, at least I appreciated she was curious about my experience with the mode of hair removal. She also went about to make an assessment about my skincare regimen (sounding judgmental about my pigmentation, she must not have realized that I have freckles - ones I'm are quite fond of). At one point I mentioned that being from NYC, I've had all kinds of electrolysis and I was curious about her training. She defiantly mentioned she was schooled in London and said "if that's good enough". Dude, chill out!! End of the session came. Z dabbed a bit of witch hazel on my treated areas. I said "merci, merci" (because she told me she's Iranian - that's a whole other conversation). That was the ONLY light hearted moment she let out a small chuckle. When I get off the table, I commented to her about the "you can leave" remark. She retorted that since I had asked her about sanitizing her hands, she wanted me to know that she had a face shield and that I could leave if that wasn't acceptable. I told her that her remark was off putting. I also reminded her that she was less than cordial when she "greeted" me at the door. Her reasoning: "I was startled." To which I replied, "well, you didn't even say 'hello' and normally one would greet a customer by saying 'hi' or 'hello'.... Z replied: then I guess I'm not normal I paid with my credit card (ZERO tip) and walked out. Final note: I had sent to her a follow up email to inquire about methods of payment she accepts (cash, check, credit card, debit card, Venmo) because I wanted to be sure I was prepared and I usually do not carry much cash on hand. She did not respond to that email, so I sent a follow up request about 1/2 day later....still no response. I would NOT recommend her service. She did not thank me for my patronage and gave the impression she was doing me a favor. You couldn't pay me any amount of money to return. Z has zero affability and an absolutely awful bedside manner!!

I had my first electrolysis appointment two weeks ago. Z was very inviting and very informative…read moreabout the process. We laughed and she made sure I was at ease. I look forward to going back for my next appointment.