Regarding: Indy Endodontics (Avon) Appointment Office Personnel…read moreI learned from my regular dentist I had an abscessed tooth and would need to get my first root canal. My dentist said they will provide the referral and 3D scan to the root canal specialists I chose. I contacted Indy Endodontics (IE) because they accepted my dental insurance and received very good reviews. Upon contacting IE it didn't take to long to find out they wanted to charge me up to $315 to do another 3D scan. This was evident when they would not look at the 3D scan my dentist sent them on a CD and then attach in an email using Dropbox. I do not recommend this practice as long as they give a potential patient the run around. It is hard enough to go through a root canal when you have to have a crown drilled through to remove the calcified nerve. After contacting many other independent endodontists, I was able to get the work done more professionally from initial contact to completion. Senior Citizen

Dr. Paul Ley is amazing! He recently did two root canals for me, and both times there was no…read morepain... before, during or after! If you are as anxious about doing this procedure as I was... look no further. He is your guy! I was recommended to him by a friend and am so grateful. The office staff is very kind too.

Highly recommend Dr. Nasser. A very positive experience. He keeps you informed and thoroughly…read moreexplains every step of the way. Staff is also great.

TL;DR If you have a gag reflex, of any kind, avoid Tom. He has zero patience for those patients…read more My wife was referred to Tom for a root canal. She called ahead letting the staff know she has a gag reflex with stuff put in her mouth. She reiterated this with Tom. She has zero issues with our dentist. When it came time for the treatment Tom put a 'catch' in her mouth so nothing would go down her throat which caused her to gag. Tom's response? Oh stop that! WTF? It's a reflex. It's not controllable! It went downhill from there. Tom was very condescending towards her. Totally dismissive of her feelings. Showed no patient care. Spoke down to her like she was a child. He gloated over is 25 years of experience, and how no one has ever gaged under his procedure. Oddly, all of the staff apologized for his behavior when he wasn't around. Zero respect for Tom and his ability to administer patient care with compassion. His ego gets in the way. Avoid if you have *any* issues with dentistry.

Called on the day of my procedure to verify my appointment.The time was changed and the procedure…read morewas also changed. Don't know how that happens. Maybe substandard staff or just policy. Regardless I will not be returning. These guys tend to act as though they know what is your best interest?My mom is dead.Don't need another one. I needed a root canal.If you're not capable , don't schedule it!

He explained everything. Did a great job. Office staff was awesome. Thank you Dr. Rappread more

had root canal done but the doctor didn't complete properl. had issues and with repeated visit also…read morethey didn't accept the fault. now they don't entertain my request and have to look for another doctor

These guys get a bad rap just because they do root canals. My experience was wonderful & pain free.read more

I was not having pain but my dentist felt that I needed a root canal prior to placing a post as my…read morecrown was not staying on with glue. I was in for an evaluation in 4 weeks then 1 week later for the root canal. The team at the Noblesville office were welcoming and kind. Dr. Morretton came in after staff did their x-ray of tooth #4 and explained the planned treatment and numbing needed. He numbed the area before injecting the area in front and back of the tooth, felt pressure but no pain. He the did some drilling and locating the nerve canals, then did each root canal. Advised to take Tylenol 500 mg and ibuprofen 600 mg every 6 hours as needed for pain and start before the anesthetic wore off. Took Tylenol initially as had in the car and took naproxen 440 mg when I arrived home. No pain after the 1st dose of pain meds. Pleased with the care and results received.

My first time here and I felt so glad I came to this location. It is a 35 minute drive but I'll…read moredrive there anytime because the staff is amazing and the doctor and assistant including the front staff were so nice and they work with their patients needs. I have never felt so comfortable with a dentist office until now. Thank you staff!

Shady Scammy When…read morebooking i had to do the receptionist's job Insurance, pricing, how soon i'd be going back to my dentist, clarifying the exact procedure i'd be getting, and x-rays. everyone i spoke to was unpleasant. it took months for me to actually get the procedure done and the day of, two hours before they called to verify information. L O L. there was much back & forth and refusal from them to use x-rays i already had done from my dentist and to accept what i was getting done and nothing else. every conversation they kept giving me a range of pricing i might owe because i might need some thing that i made clear my dentist was doing, alarming. "i already have x-rays they've been sent to you", they'd act puzzled and say it's IMPOSSIBLE for them to open them. Dr Pfotenhauer and his assistant were great. I felt comfortable and they explained everything being done. I am very (touch) sensitive and had no issues. i would love to recommend him personally but i don't think dealing with the front office staff is worth it at alllll. they don't take payments but pricing is $500+ for procedures and they want a card on file. i paid cash.

I absolutely despise the dentist in all ways, but if you ever need work done, this is the place to…read morego. Everyone I have dealt with is AMAZING, and the way they treat you let's you know that they really care. They will get you in very quickly, and they actually call and text you the days after just to check on you and make sure everything is going well. I have been there 2 separate times and each Doctor was great, but I will tell you that Dr. Joseph B. Adams is the most thorough, caring, and all around pleasant Doctor I have ever encountered. If you have to go - go to Indianapolis Endodontics in Avon, you will NOT regret it

Great experience, needed a root canal procedure done really soon. Scheduled quickly and at my time…read morerequirement. Staff was very friendly and the doctors were knowledgeable and trustworthy. Felt as though I was in good hands the whole time.

I love going to my dental appointments here - I have been a patient for over 10 years now and have…read morehad both root canals and dental implants there!

Hailey is a dental hygienist who is way too rough cleaning teeth. She actually cut my sons gum when…read morehe went in for a cleaning. Then she cleaned my husbands teeth and he complained about how she hurt his gums while cleaning his teeth. Then he said he needed to take painkillers after he got home. I also had my teeth cleaned a few weeks ago and she was too rough as well. We've never had this kind of experience there and have been patients for 10 years. This needs to be addressed. I'm not sure if she's new or not. Another issue is we have 2 free cleanings a year which is every 6 months with our insurance. They have been scheduling us every 8-9 months which most times is only once a year. If he has so many patients maybe it's time to hire another dentist to work with him. We should be scheduled every 6 months. Maybe it's time to find another dentist.

Emergency service, (broken tooth), scheduled promptly. Necessary pre-crown work done immediately…read more Crown install scheduled for ASAP.

Everyone I spoke to at this office was very kind. The rooms felt more private than a lot of dental…read morearrangements. I appreciated that! My first appointment, they were very thorough and made sure to explain everything that would be happening. I was able to ask questions and get the answers right then. The treatment I had took much less time than I expected. The endodontist was quick but does quality work. My dentist praised their work when I came back for follow ups, saying they did a great job--and usually do. My second appointment, they seemed less inclined to explain everything and more interested in getting things done. I had a mishap where I wasn't given enough numbing and felt a jolt of pain through my tooth while they were working. I'd told them I needed more than most people--genetic thing, unfortunately. He said he would give me more than he usually did, but not as much as the first time since they weren't doing as much invasive work. They said they didn't want me numb all day. But I'd rather take longer for it to wear off than feel that in the middle of a procedure. I was a bit miffed since I told them my needs multiple times. I mentioned I could feel something uncomfortable as they were propping me before the endodontist got started and the assistants made it sound like it was normal to feel it because of the type of tool they were using. It obviously wasn't because I then had the jolt of pain during the actual procedure. If I have to come back at some point, I'd advocate more forcefully for myself in that regard. But again, that was my only problem. They were very professional, kind, and didn't mind me bringing my weighted blanket or wearing my headphones the whole time. The end result was good according to my dentist. So I'd still recommend them.

You guys...picture me super nervous because I had to get my first root canal this morning and I DID…read moreNOT want to go to this appointment! Now that it's over I fell like a goober for how scared I was this morning. I'm a scaredy cat when it comes to the dentist...going to the endodontist would be a nightmare. Let me tell you, getting a root canal is not bad at all! Or maybe it's Dr. Ramsey and Annie! They brought me in and took great care of me. I was in and out in an hour and most of that was X-rays because Dr. Ramsey wanted to make sure the packing was perfect. I hardly felt a thing! Even now that I'm not numb anymore, I don't have any pain! None. I've always heard horror stories about root canals. Mine was a piece of cake. Seriously, I've had fillings that were worse. I cannot recommend Dr Ramsey enough!

Waited for over an hour in the waiting room beyond my appointment time, while no one spoke to me…read moreabout the delay or to apologize or offer to reschedule. When I told the receptionist I was leaving, they immediately took me to the exam room! But after waiting another 15 minutes there, I actually did get up and leave. Looking for a new referral now!

Dr. Saloum and Jonathan provided the best dental experience I have ever had. I did not sleep Friday…read morenight from the pain of an infection and they were kind enough to let me swing by on a Saturday morning for what I thought was just a pain-relieving prescription until I could schedule a root canal. Upon seeing my state of distress they were compassionate, stayed late and performed the procedure same day. I appreciate their kindness and professionalism and couldn't recommend Eastside Endodontics more!