First time using Park and Zoom. Was great. Reserved a spot the night before arrival. Got there early, assigned us a lane and the bus followed us to pick us up. Had us to the terminal in no time. Great way to start a trip. read more

Great covered parking right near ABIA. The buses run often and prices are fair. Join the club and save! The drivers are nice and help Load bags. We usually park here and love the shaded spots for the car in the summer. read more

They had spaces at the last minute for Thanksgiving week, when their nearest competitor wanted to charge double. Shuttle was right there to take us to the airport and waiting at the curb when we needed to return. My new go-to for parking at Bergstrom! The only problem was trying to get my 10% discount scanned on my phone, I would recommend printing it out ahead of time so it doesn't interfere with phone payment read more

We live in San Antonio, but (embarrassingly) it is often cheaper to fly out of Austin. So, we schlep our buts through the horrible Austin traffic to save a few hundred dollars. We had a loaner car and were unable to benefit from DV parking at the airport. Did some research and found Park & Zoom. These guys are top notch! They picked us up AT OUR CAR drove the short distance to the airport. Our car was in a safe, covered parking spot. On returning from our vacay, we waited less than 5 minutes for the van to appear. The drivers are very nice. They dropped us off AT OUR CAR. Very impressive. This is a well oiled machine. Next time we fly from ATX, if we must pay to park, we'll gladly use Park & Zoom. read more

Park&Zoom - Covered parking. Wide spots. - Parking Near Me - Austin, Texas

Left my car with them for a week with valet. Car was left exposed to the elements, got it back covered in dirt and dried water spots. Two washes and I still can't get the water stains out. read more

Convenient parking near the airport. Rewards program is not as great as other options that offer covered parking. Drivers are friendly and helpful. read more

This is a great location. I love the name of this parking center. I would highly recommend parking here. I love how you can take a shuttle to the terminal and departure. read more

They rolled my car window down and left my car open to weather and thieves when they couldn't roll it back up. Then they lied and said it was rolled down when it came in. Then they lied and said they didn't know it was rolled down. read more

This covered parking is only a couple bucks more expensive than airport parking, so sometimes I treat myself to this lot. As for whether the shuttles are faster, that hasn't been my experience -- often the P&Z shuttles spend a lot of time waiting on people puttering around to park -- so it's probably negligible. On my last trip, CJ saved me a few bucks by pointing out that you could sign up for their club/download the app and get a discount the same day. He was a good salesman, even spent some time shouting out the advantages of Park&Zoom to passersby at the airport terminal. I absolutely hate the environmental impact of bottled water and try to avoid it at all costs, so that part is not a selling point for me. But given that we do get hail in Austin, the covered parking is probably the biggest advantage. read more

Quick and efficient service! Our driver Tony was amazing and very patient in helping us find our car!

Park & Zoom at AUS is great. We parked there early yesterday morning and flew to IAH for a connection to St. Thomas. Thanks to Trump and Maduro, all Caribbean airspace was closed yesterday and our flight was cancelled. We returned to AUS and P & Z waived the charge. I'm a loyal customer. read more

It's a bit pricey, but I'm not sure what the other options around the airport cost. It is super close to the airport, staff is always pretty nice, free water upon exiting, usually rather quick pickup from your car and airport. We used them at least 5x and all visits were satisfactory. All the spots here are covered which is super nice. The staff at a minimum is normally pretty nice. However on my recent trip CJ was super cool. First he helped a ton with our luggage. He also told us about a 10% off coupon and how to actually used it at checkout. So 10 stars to CJ. Again, I have only used the Airport parking itself and Park & Zoom. While more costly, I prefer Park and Zoom of the two because it just feel faster and more efficient. I have not tried the other 3 party parking solutions, but choose this because it's 1) covered 2) close and convenient. read more

Park&Zoom - I believe his name is CJ-- super cool guy. - Parking Near Me - Austin, Texas

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My wife and I had a wonderful experience parking with Park & Zoom for the first time. We parked in the valet section, the wait for a shuttle to the airport was very short and there was a shuttle waiting for us when we landed. When we return to the parking facility our vehicle was staged at the front of the facility running and cooled down. Checking out and the payment process was also a breeze. On both occasions the drivers were very polite and courteous and helped us load and unload our bags (and I had golf clubs). Thank you for a great experience P&Z we will definitely park with you again. Mike & Kathy read more

Easy parking, well lit and decent price but can you please, for the love of all, stop cleaning your buses with Fabuloso? It's disgusting, allergy riddled and offensive to many people. read more

I travel for work weekly and had bad experiences and delays using other shuttle and park services around the Austin airport but had always passed by Park&Zoom and finally decided to give it a try. First of all the staff is incredible. I have not run into a single employee that has ever been even remotely disrespectful or un-enthused. They are all so kind and eager to help get you to where you need to be. Booking a reservation is easy cheap and the first time is free. The parking is super close to the airport which is half the reason I love it and the shuttles are running like clockwork so once you park you're at the airport within 5-10 minutes. And thats max! Work travel would be horrible without the convenience of park and zoom. Thanks for everything y'all! read more

They didn't give us a pay ticket when we came in because we were with another car and they told us the other car had us covered online and we were good to go in to park. When we got back from the trip they wouldn't let us leave despite being with the other car because we didn't have a ticket, which they didn't give us and said we didn't need. They charged us extra for "losing the ticket" despite having never gotten one... I think they saw a teenage girl driving and thought it'd be an easy way to exploit money. Well it worked. The exit worker also didn't speak english so we had to wait for a manager to come and he charged us the extra fee. The shuttle staff were wonderful though. read more

Was quick to park and the shuttle was prompt in picking us up at our space. Also when coming home from the airport to our vehicle. We decided to try here because "The Parking Spot" raised their nightly rates! (More than Doubled the fee) read more

Great service. Our shuttle driver Tony was extremely helpful and kind. Didn't have to wait more than two minutes for a shuttle. Gave us a ticket for shuttle coming back. read more

Tony was amazing! Super helpful! Made getting from our vehicle to the airport super easy!

Stay here every time! Always positive experiences even when it's late at night. The drivers are always helpful

Tony is the best! He got us safely to our car - front staff also Super helpful tonight as we were trying to figure out our points. read more

My driver CJ was amazing. I came to Texas with a friend and we used Park & Zoom as a way to pick up and drop off our turo rental. When it was time for me to leave, I was picked up by CJ in the shuttle and he kindly helped to carry my luggages up into the shuttle. During our short ride, CJ was very entertaining and quite knowledgeable in sharing with me and another passenger info about Park & Zoom. I'm a tourist so I personally did not have a "membership," but I was just amazed at the genuinely clean and well-presented speech he had during the ride to the terminals. Likewise, he was kind enough to bring me to the lower level of the airport so I can get to my Uber. He even carried my heavy luggages across the street! It was very hospitable and nice behavior and I just appreciated it despite our interaction being short. Thank you CJ for your warm welcome to Texas! read more

The clear wrap was accidentally damaged by the detail crew and they went out of their way to make sure it was corrected. It took some phone tag because of my sometimes weird schedule but we got it taken care of! Next time I'll be sure to let them know about the wrap! The truck was spotless inside and out. I'd take pictures but it's been a few weeks and she's muddy again. read more

CJ was great! Very knowledgeable driver! Quick service! Highly recommend this parking location! Easy access to the airport and super quick! read more

Parked , picked me up - took me to the airport and when I got back, they picked me up .. bus was already there (zero wait time!) then dropped me at my car. Easy peasy Id go back read more

CJ was our shuttle driver in Austin on 7/17/23. He's great! Very friendly, professional, and knowledgeable. He's good at his job, and they're lucky to have him on the team. More generally, Park&Zoom is a great service. We use it whenever we fly out of Austin. CJ told us they even pump up your tires or jump a dead battery if you need it! Parking here is a fantastic value. read more

One word: CJ! He's the man! Always a fun ride when he picks us up at the airport and drops us off at our car. read more

Park&Zoom - CJ doing what he loves to do! - Parking Near Me - Austin, Texas

Park & Zoom is my chosen parking destination when traveling out of Bergstrom. The staff is always pleasant. They are super quick. And pretty darn close. Plus there is always a coupon in the app. read more

Just got back in town from a long trip in Italian. Our family of three was all exhausted. But C J was pleasant. He helped everyone load and unload. He repeated everybody's parking number before he started driving. That was very helpful for jet-lagged customers. He also recited clear and loud how to download their APP to get a 10% off coupon for first time user. We were out driving home in just 5 minutes!!! That's just too amazing. Thank you, C J! read more

Safe and secure place to park. Large parking spaces, easy to pay and park even when your in a crunch for time. CJ is the best! He loves his job and his chicken wings . Seriously, great driver and so helpful! read more

Park&Zoom - CJ is the best ! Hard worker who loves his job. - Parking Near Me - Austin, Texas

DIEZ ESTRELLAS!!! If I could I would give Sr. Julio for being so kind and helpful when we did not have our ticket to checkout and he and Miss Crystal helped me get on merry way without a fuss or a fee. I love this parking company so much because they hire the BEST people. Best service with a smile! From the moment you enter to the second you checkout, made our whole family smile... Can't wait to park here again. Muchas Gracias Sr. Julio! read more

We used to really like park and zoom. However we've been waiting for the ride for over 20 minutes now at nearly 2am. No operator answered the phone after calling over 3 times. The other companies' shuttles are lined up here. read more

Used valet option as I was a bit overwhelmed with timing and transporting a pet et cetera. Gosh it was so painless maybe I will always do it that way! read more

We use Park & Zoom all the time. I had no idea how many complementary services they offered, such as jumping your car, airing up your tires, etc. I would have never known if there weren't for drivers like CJ. He gave us all kinds of interesting info and let everyone know about Park & Zoom club which we also signed up for. Normally Park & Zoom is great as a baseline service, but now that CJ highlighted all the extra stuff, I felt compelled to leave a review. Give that man a raise! read more

Excellent service from CJ. I don't normally take the time to write these kinds of reviews. However, CJ's amazing charisma compelled me to write one. We park at Park and Zoom anytime we travel. It wasn't until yesterday that I heard about a lot of the additional beneficial services. CJ made several "dad jokes" as well, since we were parked in section B4. We chose Park and Zoom because it is the only shuttle service that is always there when we arrive. This is especially important when your flight is delayed and you don't get back until 2 AM. One thing I might change is the App which doesn't always work correctly when we check in and several times we've forgotten to apply the coupon, I wish it would just do it automatically. read more

Had a great experience coming back on a flight. CJ was a great driver -told us everything about park and zoom, the app, and everything. Top driver with good personality. Happy for the rapid through service. He is 5 stars! The App and checkout experience is absolutely horrible. 1 star. Steps that I took: 1. scan your pass on the app - You have to change your phone from dark to light mode, to get your frequent park barcode to scan, even with the screen brightness on full. The development team could have just changed the colors themselves, rather than pull the systemwide standard (which Is why you need to , when they could just change the background screen for the scanner to work. 1.5 Select credit card. 1.6 try to scan the discount voucher - it beeps but doesn't work, no discount applied. No messages why. 1.7 go back, go back. 2. to apply a discount hit validation scan code. 3. hit credit card. 4. tap your credit card go through the screens. 5. hit receipt - to get a receipt. Vouchers should be able to be applied in the credit card screen (like most online stores), or at any time really - a voucher is not a validation. The instruction manual they post next to it -is an indication that it should be much easier to use. A good UX designer would make this all flow significantly better. read more

CJ was wonderful and gave us some great info. Excellent customer service! Will definitely use this service again.

We always use Park & Zoom when departing from ATX airport. They quick and don't make you wait long like the other services.

CJ did a great job of informing the shuttle full of passengers when we zoomed towards our gates. First time here so I needed the info! Great communication and over all service. CJ was also here when I arrived, went and got my truck personally a over all great experience. read more

Park&Zoom - Parking Near Me - Austin, Texas

I haven't seen an employee who enjoys their work like CJ in a long time. Park & Zoom must have some good leadership to attract and keep people like CJ. It is refreshing to encounter people who live what they do. I won't use another parking service in Austin. Rick Culleton CEO Discountlectronics.com read more