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    Park&Zoom

    4.5 (470 reviews)
    Open Open 24 hours

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    Covered parking.  Wide spots.
    James P.

    We live in San Antonio, but (embarrassingly) it is often cheaper to fly out of Austin. So, we schlep our buts through the horrible Austin traffic to save a few hundred dollars. We had a loaner car and were unable to benefit from DV parking at the airport. Did some research and found Park & Zoom. These guys are top notch! They picked us up AT OUR CAR drove the short distance to the airport. Our car was in a safe, covered parking spot. On returning from our vacay, we waited less than 5 minutes for the van to appear. The drivers are very nice. They dropped us off AT OUR CAR. Very impressive. This is a well oiled machine. Next time we fly from ATX, if we must pay to park, we'll gladly use Park & Zoom.

    I believe his name is CJ-- super cool guy.

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    3 years ago

    CJ Tobler our driver was amazing. Very close to the airport. Very helpful. Gave us tips about the app and to get discounts.

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    4 years ago

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    3 years ago

    CJ is my favorite driver. He loves his job and is so entertaining and informative. I look forward to my rides with him every time.

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    3 years ago

    CJ was an amazing driver and very informative about the membership program and all the perks. Hope to see him again as my driver!

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    3 years ago

    Amazing fast service. Friendly drivers and easy in and out. The location is great also.

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    Page 2 of 12

    Park&Zoom Reviews in Other Languages

    Ask the Community - Park&Zoom

    I called the number to reserve but the phone gets disconnected when I dial " 0" ? Very frustrating.

    Just show up

    Is it covered parking?

    Only partially. Their canopies have gaps and my car was clearly left in the elements the week I left it with them. Got it back covered hood-to-trunk in dirt and dried up water spots.

    Do I have to make a reservation? Or can I just drive in?

    Reservations are not required but the lot does sometimes fill up and only those with reservations can enter.

    So I give them my name and address as I leave my car there for two weeks. Does anyone else have a problem with this?

    Terry; We ask for an email address when the customer has made a reservation so we can take them off the reservation list. We never ask for a home address. Is possible that you misunderstood the entry gate attendant's question? Please let us know… Read more

    View All 5 Questions

    Review Highlights - Park&Zoom

    They drop off and pick up right at your car, which is nice and the shuttle drivers were fantastic (CJ was so helpful!).

    Mentioned in 217 reviews

    Read more highlights

    South Congress Parking Garage

    South Congress Parking Garage

    2.6
    (7 reviews)

    I had been using this garage for years until recently I received a 60$ "citation" for my license…read moreplate suddenly not being in their system. Low quality ownership and practices. No class. No worries though, plenty of other places to park in the area.

    Do not park here unless you want to be scammed and stolen from! I am a reasonable, intelligent…read moreperson who has lived in Austin for several years. I understand how parking garages work in the city. I parked here because there was a sign that said Guero's customers park free for two hours. There is no arm and no ticket when you drive in. I looked for a QR code and only saw one for a few premium spots by the entrance which were marked in yellow. There was no signage explaining how parking worked and no prices listed at the entrance, so I assumed I would get validation at Guero's or would need to scan my receipt. However, the exit was open upon leaving the garage and there was nothing to scan. I was there for less than two hours and the garage was very sparsely occupied, so at that point I just left. Well, my friend who had had an identical experience to mine and I both got $95 tickets in the mail from Premium Parking in New Orleans for "parking illegally." I appealed mine, explaining the situation and sending them a photo of my receipt, and they lowered the fee to $30 because I was a patron of the business, disregarding all of my concerns about visible signage, illegal business practices, etc. I complained again and they told me that all appeals decisions are final. When I tried to pay the bill, the website wasn't working, so I called and complained again. The employee was really nice but didn't pretend that he was going to help me at all so I finally said that I would just pay over the phone. About 15 minutes later he realizes that their whole system is down and that's why I couldn't pay online so I'd have to try a few days later. This whole process took about a month and was endlessly frustrating. Parking in a free garage shouldn't cost more than what I paid for dinner! Premium Parking runs on trickery and is funded by theft and I will be checking the ownership of parking garages in the future before using them to make sure I never use one of theirs again.

    Park&Zoom - parking - Updated July 2026

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