Josh and crew are respectful and accommodating. They keep my pool clean I've been a customer 4 yrsread more

Josh is the owner of Cerulean and as a former pool manager, he has cheap products, subpar…read moreprofessionalism, and overpriced services. There are always repairs that go unanswered however they continuously send techs who are unable to complete their job bc the repair still hasn't been done. This is a MANAGEMENT problem! not a tech problem but he money farms his costumers despite the lack of service actually being conducted.

I had issues with my pool plumbing/valves where the system wouldn't prime due to a lack of suction,…read moreair was getting into the lines. Fixing this was beyond my skill-set, so in searching for a technician, I found Jason (Pool Medic), his reviews stood out to me more than all the others so I had him out to diagnose the issues. Jason confirmed the issues, and quoted me a very reasonable price to replace all of the suction side PVC/Valves. He also replaced the Pump seals. Jason got the job done very quickly, and my Pool is now working even better than it was before. Bottom Line: If you want an extremely competent, knowledgeable, effective and honest pool repair Tech who charges reasonable prices- call this man first.

We needed a new filter, I reached out to Jason since he did some work in the past on my pool. He…read morehelped us pick out the perfect DE filter. I bought it on Amazon and he came out to install it. He did an excellent job, super nice and honest. If you need some work on your pool equipment this is the guy to call.

Poor communication poor service spent under 30 minutes and did not even scoop leaves also got the…read moreelectric outlet wet and said that my pump was not working

Waited for 3 hrs to show up and finally sent me a message that their phone signal was weak when I…read moretried to call him several times. States that I am still on their route, but after 3 hours of waiting, no thanks. Asked to be removed from their route effective immediately. BBA

Called and got reaponse pretty quickly. Came out, assessed the problem and was able to grtbit…read morefixed. Very plessant. It was nice doing business with them.

Mike is very efficient and cost effective. Really enjoyed working with him…read more One of the best guys around.

I cannot express well enough how absolutely incredible this pool company is!…read more We have two pools, one of our own and one at a rental, and our regular pool company stopped showing up and doing promised work. The pools were turning green, growing algae, full of leaves, bottoms covered in old leaves and debris...we were left in dire straits. I called multiple pool companies over the course of several days and could not get anyone to help us, most not answering the phone, most not returning calls from voice mails. And then by the grace of God, we found Blue Oasis. They answered the call, and in our emergency, worked their schedule aroubd to come out to BOTH pools the same day. I can only imagine that this was quite difficult on their part, but they made it happen. The job they did to get these pools operational was superb, and we are so, so grateful. Customers for life!

We used this company to resurface our pool, and the results were excellent. It took a little while…read moreto hear back initially about getting a quote, but once we did hear back the communication was good. We chose Blue Oasis because they had excellent reviews and their quote was a good value compared to others we have received. Overall I am happy that we used them for this project.

Very knowledgeable and professional helped us with pricing and our pool looks amazing againread more

I started this service relationship feeling great about things, but the quality and communication…read morehave gone downhill. I've been extremely patient and understanding, but I've had to repeatedly chase down information just to know where we stand. We went two weeks with no service due to weather, which I understood, but no one notified me. I had to reach out myself to find out what was going on. During that time, the pool began turning green, so I contacted Sean. He told me he would come out the next day, but he never showed. He eventually came on my originally scheduled day instead. I've paid for four weeks of service, yet I've now gone another two weeks with no communication, no updates, and no pool service at all.

Matthew replaced our pool filter and pump and did an outstanding job from start to finish. He…read moreshowed up on time, got right to work, and kept us in the loop throughout the process. What I appreciated most was his honesty -- he gave us a fair price, did exactly what needed to be done, and never once tried to push additional services or upgrades we didn't need. He was friendly, easy to talk to, and clearly knows his stuff. If you're looking for a pool professional who's straightforward and won't nickel-and-dime you, Matthew is your guy. Highly recommend.

Technician came by and figured out my problem. It was an easy fix and he told me what to do and…read moredidn't even charge me. Very thankful for his help!

Appreciate David coming out, even if it was ultimately to tell me I needed someone else's help. He…read moredidn't overcharge for a service trip, which I appreciated.

So at first when we start. Service was ok. David come first…read moretime and explain a bit about the pool and the system. It was the first time I owned a pool. So I didn't know much. Then we got the big dallas storm. Take David something like 4 months to repair the manifold for the hot tub. So I was not able to use it for 4/5 months. But I totally understand. It was short on any supplies all over. So I can't blame him. How ever ever sense then. The service was not good. I don't know if it's something to do with where we located in Richardson. Or maybe my pool was a big and he didn't overcharge. I have no idea. But service was not good. The guy he send will come few min. Clean a bit. And run away. The pool was always dirty. And yellow on the ground. So many times I find my self going in to brash and clean. So many times. Every time I have an issue. I will let the service guy know. But he would never transfer that forward. Then I will have to text David and that take another week or two before maybe it's get taking care off. His guy will never basically check to make sure everything work. Or any leak. Will come. A bit Cleaniny. Some chemicals and run away. The pool lights never work. He never cared. The pool have a leak for months before I notice my water bill is high. The pool system was beeping for months before finally David was able to come take care of it. For months I will seat and watch a movie and the system will keep beeping. Not good service. For 4 months or so I inform David. That one of those things on the ground are cloth I have asked is your guy suppose to clean it ? His answer was yes. I was watching it. 3/4 months after. He still didn't clean it. I have pic to approve. I have sold the house lately. So I am glad I don't have to deal with it. But soon will build a new pool in my new house. I doubt it I will use north Texas pool again. I don't mind to pay a bit more but enjoy my pool. I did transfer the new owner david number if he want to use him. But just to be nice. I have a mix feeling about the service.

Fast friendly and great job fixing my mastic around my pool. I really appreciated how respectful…read moreand attention to detail Johnathan was would definitely recommend to anyone in DFW area looking to get pool repaired

From the owner: Proudly serving Dallas, Fort Worth, Plano, Frisco, and the greater DFW arearead more