Absolutely wonderful!! The owner and the people who work with him are all amazing. They respond…read morequickly every time I leave a message or text. They came right out to give me a quote the same day I contacted them for new service. I have some issues with my pool and they are working with me to get it fixed (they have been out 3 times and have not charged me for those times!!) My last pool people charged me $175.00 for every trip even though I had been a customer for over 3 years. The price of My monthly service went down significantly and I couldn't be happier. I only wished I would have switched a lot sooner.

There's absolutely none better! We have gone through our share of pool maintenance companies and…read morethey were all the same... no shows, dirty baskets, dishonest service, poor service, and all at a premium cost... until we meet Josh and his team! We've been with them for years and couldn't be happier! Top tier service and our pool is ALWAYS immaculately clean! Thanks Josh!!!

We used this company to resurface our pool, and the results were excellent. It took a little while…read moreto hear back initially about getting a quote, but once we did hear back the communication was good. We chose Blue Oasis because they had excellent reviews and their quote was a good value compared to others we have received. Overall I am happy that we used them for this project.

We bought our home in August site unseen, not realizing how bad the pool and equipment were. We…read morefinally decided to replace all equipment, convert to salt water, and replace all the lights as they didn't work. Kevin came out and provided a quote. It wasn't the lowest but it was the most complete. He spent more time talking with and understanding our wants than anyone else. So basically everyone else's quote was incomplete. Kevin's estimates was the only one I knew what we'd be paying when all said and done. He was spot on. And on top of this he was out here working non stop for a couple days. End result we couldn't be more happy. We're so looking forward to warmer weather and being able to use our new pool. Thank you so much Kevin!

William got back to me right away, and I didn't even place the ad until later last night. He was…read morevery nice, professional, and answered all my questions. Very efficient! Great customer service! Enthusiastic, with a great attitude! He came by early afternoon today. He diagnosed the problem, cleaned the pool perfectly, and taught me a few things also! He was helpful in every way! And, the pool looked gorgeous! He is so nice, and he knows exactly what he's doing! You won't go wrong hiring him! If I didn't already have a good pool man, I would have hired him today.

From the owner: Howdy! Is your pool ready for the Texas heat? Don't let pool chores ruin your weekend. The friendly…read morepros at Tex Mex Pool Care are here to handle all your pool cleaning and maintenance needs, so you can just relax and enjoy your backyard oasis. We're a locally owned and operated company serving the Dallas and surrounding communities. We know Texas pools! Our Pool Care Services Include: * Weekly Pool Cleaning & Maintenance: Skimming, brushing, vacuuming, and basket clearing. * Expert Water & Chemical Balancing: We conquer cloudy water and algae! * Pool Filter Cleaning: Keep your equipment running smoothly all season. * Green to Clean Recovery: We'll turn that swamp back into a sapphire. * Equipment Inspection & Repair: Pumps, filters, and more. Why Choose Tex Mex Pool Care? * Texas Tough Reliability: We show up on time, every time. * Friendly, Certified Technicians: Your pool is in great hands. * No Sweat, Simple Pricing: Clear, upfront quotes with no hidden fees. * 100% Satisfaction Guarantee: We're not happy until you're swimming happy.

Courteous. Prompt. Efficient. Sensitive. Responsive. Accommodating. Discerning. Throughread more

They came out once briefly said they would get back with me with quotes sent a vague quote and then…read moreI had questions and they never returned my text.

Great store. It used to be stocked with hottubs but now it's mostly just chemicals. Young folks…read moreworking there who give great advice and even do water sample tests for free!

My wife and I purchased an 18' above ground pool from the Dallas location around 2 years ago. I can…read moresay that the customer service at both the Allen location and Dallas was amazing. They were excited to sell us a pool, and catered to us during the purchase. Well, after we bought the pool things took a change. My wife and I had questions as would any first time pool owner. What chemicals do we use, how often, etc.. We would bring in routine water samples, either at Allen or Dallas. Everytime we did so, we would get a completely different set of chemicals to use in our mineral pool. Every time we spoke with an associate or manager, it was a different direction on what to put in our pool. We were sold over $200 in pool chemicals, only to be told later, we were sold the wrong stuff. The manager apologized and said it's new staff that was hired. Ok, no problem, I've been a retail manager for 25+ years. I get it, but credit me and let me get the chemicals I should have gotten. Nope, no offer to take care of it. Just purchase the new chemicals. Absolutely ridiculous! The Allen location manager I spoke with made it good. She refunded the chemicals the Dallas location should have done to begin with. Fast forward to this season, and I'm needing a new ionizer replacement cell for my mineral pool. Dallas location says in store to my wife and I that they are out of stock, but a female manager that was the would be bringing some to the store. Give them my name and number and they will call me when it's in... No phone call. I called to follow up and it's a short "no" we don't have it. No offer to help locate one or explain why I was never called. I call Allen today, August 7th in the morning. A gentleman says he needs to ask his GM, and he promised he would call me back, being he knew Dallas never returned my call. Guess what? He never bothered to return my call. All I'm trying to do is get the proper pool supplies from the supplier I purchased my pool from, and they don't seem to care at all about my wife and I, as customers. It's always a different answer. Just go back and forth between the two stores and ask several employees and you'll get different answers every time. Why can't we just get a correct answer with what to use for our pool? Why is it after we purchased our pool, Crown doesn't seem to care at all? It's beyond ridiculous that I have to go through this much trouble to spend money with this company. When you as employees of Crown tell a customer you will call them back, do so! Two different Crown Pools in two days and nobody there can be bothered. I found my Nature's Pure ionizer replacement cell online finally and ordered it there. Would like to have purchased it with Crown, unfortunately they couldn't be bothered. John & Andrea C.

Performed a filter clean. Price was right, service is great and pool is circulating like it…read moreshould again. Will definitely use service again.

Great response time, fair pricing and great service. Would use them again in a heartbeat!read more

Watermark pools are professional honest knowledgeable economical…read more I owned this pool since last 25 years and this the best professionals I dealt with . I recommend this commendable services the all pool owners . LORD BLESS THEM WITH PROSPERITY

At the beginning of April, we called watermark, they quoted us, we paid half. he came out quickly…read moreand said he needed to get a part and asked for the rest of the money. He left our spa in disarray, then called to say they didn't have the part but he'd order it. since then it has been excuse after excuse for why he can't come out, meanwhile we're out 1,200 dollars and our spa is still broken. It has been a full month

So happy we chose Forney Pool Care to replace our old filter. They are timely, professional and…read morevery fairly priced! They answered all my questions and even threw in an extra repair. Highly recommend them!

Cameron and his crew are awesome. Cameron came out personally and throughly explain my new (to me)…read morepool system and what all he and his crew would be maintaining for me on a monthly basis. Super simple sign-up and automatic bill-pay setup as well. Top notch outfit.

Amazing customer service, very responsive and friendly. I would highly recommend…read more When I thought there was an issue with the service he came out , no questions asked and made sure everything was working properly. Everything turned out okay but the fact that he took the time made me feel better.

I will never see the name Texas Native Aquatics and not relive the trauma they have caused. Let me…read moretell you about it. The previous owners of our home did not care for the pool, so after many years of trying to find the right person for the job, we thought Ryan would be our savior; boy, were we wrong. Things started off great! My husband found him on YELP with a high 4-star rating back in December 2024. Ryan was eager and appeared excited to bring our pool back to life. Ryan and Team started working on our pool February 2025. I mean, this guy is over communicating at this point. Keeping us updated on when they were coming out to the house and what materials were being purchased & so forth. We were indeed pleased. Our first biggest mistake, we paid him in full in April 2025. Ryan immediately stopped accepting our calls and stopped replying to text messages. We were out of $12,000! Thank the Lord we paid with a CC, so we took it up with our bank, but it wasn't easy. In June 2025, we were told by our bank that Ryan submitted pictures of a completed pool---claiming it was OUR pool. As a result, the ruling was ruled in Ryan's favor, not ours. We were in complete shock; utter devastation. FULL TRANSPARANCY POST NEXT: The stress was unimaginable. I stopped eating, my hair began to fall out, and I was so filled with anxiety, I could barely work. Texas Native Aquatics put such a severe strain on our lives, but my hurt turned into anger, AND WE FOUGHT BACK. We were not going to accept this! We took even more photos and gathered even more text messages to prove our case. It took hours upon hours to put the evidence together, but the hard work paid off. The claim was reopened and TODAY, the bank ruled in our favor. Today is September 16, 2025, and our pool is still unusable. It's been drained for 7 months---which can lead to more serious issues. We've declined hosting family events, friend get-togethers and birthday parties for our nephews all due to our pool condition and the pain/suffering Ryan Williams has caused. Feel free to visit his google and yelp page---as you can see, we are not the first to write about being taken advantage of. And as of recently, his ratings have declined. I am truly fearful for this guy because if he continues this type of practice, then he might end up working for the wrong client and he will be out a lot more than he is now. Lucky for him, he got a nice couple I ABSOLUTELY DO NOT RECOMMEND RYAN WILLIAMS AND TEXAS NATIVE ACQUATICS.

New pool owners. Startup after build went well. We agreed to do the pool service with Ryan. He sent…read moreout who he describes as his lead tech to service our pool every Thursday. That guy, Neal, is absolutely horrible. He seems like he just tries to see how quickly he can get out of there, doesn't care if the job is done or not. He was at my house for 8 minutes today and last week was around the same amount of time but then sends an email outlining what all was done . Service is to include vacuuming. He has lied twice saying he vacuums but have it on camera what was done. Bugs are still in the pool just as they were before he got there. We have canceled already but they were supposed to finish the month out but seems pointless cuz Neal does nothing anyway. Stay away from this company

Tanya called to get us set up, listened to my questions and set extra time for our pool school…read moreappointment which gave our tech plenty of time to go through everything with us thoroughly. She was super responsive when we reached back out later for something else. Jesse taught our pool school and was amazing! Explained things in a way that was easy to understand and was incredibly patient with our new pool owner questions! We felt more confident after spending time with him.