Josh and crew are respectful and accommodating. They keep my pool clean I've been a customer 4 yrsread more

Josh is the owner of Cerulean and as a former pool manager, he has cheap products, subpar…read moreprofessionalism, and overpriced services. There are always repairs that go unanswered however they continuously send techs who are unable to complete their job bc the repair still hasn't been done. This is a MANAGEMENT problem! not a tech problem but he money farms his costumers despite the lack of service actually being conducted.

I cannot express well enough how absolutely incredible this pool company is!…read more We have two pools, one of our own and one at a rental, and our regular pool company stopped showing up and doing promised work. The pools were turning green, growing algae, full of leaves, bottoms covered in old leaves and debris...we were left in dire straits. I called multiple pool companies over the course of several days and could not get anyone to help us, most not answering the phone, most not returning calls from voice mails. And then by the grace of God, we found Blue Oasis. They answered the call, and in our emergency, worked their schedule aroubd to come out to BOTH pools the same day. I can only imagine that this was quite difficult on their part, but they made it happen. The job they did to get these pools operational was superb, and we are so, so grateful. Customers for life!

We used this company to resurface our pool, and the results were excellent. It took a little while…read moreto hear back initially about getting a quote, but once we did hear back the communication was good. We chose Blue Oasis because they had excellent reviews and their quote was a good value compared to others we have received. Overall I am happy that we used them for this project.

Poor communication poor service spent under 30 minutes and did not even scoop leaves also got the…read moreelectric outlet wet and said that my pump was not working

Waited for 3 hrs to show up and finally sent me a message that their phone signal was weak when I…read moretried to call him several times. States that I am still on their route, but after 3 hours of waiting, no thanks. Asked to be removed from their route effective immediately. BBA

I switched to Pool Troopers on June 14th and so far the experience has been lackluster. When we…read moresigned up, we asked for weekly service and requested they fix an outstanding repair item. Pool Troopers instead has been coming bi-weekly, hasn't fixed the outstanding item yet, and the pool has turned green twice. I just called customer support (July 15) and was told that Tim, the rep who signed us up, actually placed us on bi-weekly service when I had been very clear with him that we were wanting weekly full service. Giving two stars (rather than one) because they did install the salt water chlorinator as promised and have at least come bi-weekly - even if the pool is green and unswimmable now because of them! The customer service rep promised that Tim would be calling me back to fix the issue. I hope so but as of now I would not recommend Pool Troopers. I will update this review as my experience with this company progresses. Update: 7/16/19 After my review, Patrick at Pool Troopers reached out about taking care of the issues. Tim came out same day to add chemicals to take care of the green water issue and my service has been placed on weekly as initially requested. While we had a lackluster first month, I'm happy that the Pool Troopers team jumped into action when I voiced my concerns. I've raised my rating from 2 to 4 stars and will update as I learn more.

Quick note to the PoolTroopers employee who responded to my prior review without reading it…read more I have lost count of how many different technicians have come to my home. At least 3-4 of them have said the same basic thing--"I'm here because our last guy didn't know what he was doing and messed everything up." The tech who left my backwash running and drove off was not the same tech who shut my valves off without explanation, and neither of them was the tech who covered the side of my house in DE while cleaning the filter, or the tech who installed the salt system and left pieces of PVC and other trash scattered in my yard. Final straw was waiting until my salt system was at end of life to "gift" it to me so that when it inevitably fails, replacing it will be at my cost not yours. I called today to cancel my service. -------------------------------------------- Do not recommend. Every couple of months I get a new tech who tells me he is here to fix things because the prior tech was an idiot. They have driven off with my backwash running, which I didn't discover until the pool lost 4 inches of water. They have turned my valves completely off and then left without saying a word. They have left trash in my yard. And finally, the salt water system which they said was included in my monthly price--once it got older they very graciously "gifted" it to me, and now that it belongs to me, just a few months later they say it needs to be replaced for $1200.

after many failed attempts to have my pool issues fixed a friend recommended A and C pools...oh my…read morewhat a pleasure to have David work these issues methodically and effectively one by one. He fixed things and shared details of what he found and what he was doing. He had everything working perfectly within no time. I was so happy I found this company and especially David that I had automation for pool (phone app mgmt) added and he had that in no time. I can't tell you how great it feels to have a knowledgeable person with great manners and excellent communications skills to work with. the cost of getting this done is priceless for me but their pricing was most cost effective than others. the key for me is the skill, knowledge and communication they have shown. I am indebted to my friend who got me connected with A and C pools.

Started out great, then switched cleaners and went downhill. Call never returned or they showed up…read moreunexpectedly. Asked my tech for a small repair, he Vc told me it would take weeks. I bought the part and had it installed w /in an hour. They showed up the next day unannounced. If u have cameras, the 2 nd pool guy did the minimum work. Never knew cleaning a pool was sooooo difficult . Their person who runs the place is cool. No quality in their work. Messages never returned

We had some serious issues with our pool, and Randy came in with solutions right away. He explained…read moreeverything clearly and saved us money by fixing the problem the right way the first time. Our pool looks better than ever--highly recommend!

Always excellent customer service. Colby is the best! He is very knowledgeable and answered all…read moremy questions - more than once. He did great work on the repair and advised me on other issues with the pool including how to fix the fountain in the hot tub. Very pleasant to work with despite some of my silly questions. A+++. Thanks Colby! Richard Henry Dallas, Tx.

Parts department lady on Saturday is worthless. standard 2"…read morePVC union o-ring. Won't even attempt to find it without quoting a part number. Didn't know what brand parts she had for me to find a part number on my phone. Been in there before a few times looking for parts. Never successful.

Best pool cleaning service in town. Pete provides high customer service and is honest to his…read morecustomers. He goes above and beyond and really cares about doing the right thing. I talked to three other pool cleaning service companies and he understood my needs and provided customized package. I highly recommend Guarding Pool.

We have been working with Pete since we bought our house in 2012. He is been amazing, even calling…read moreus back after house when all the water in our pool had drained! He'll actually spend the time and teach you how to maintain your pool. We went from knowing nothing about pool maintenance to regularly backwashing our pool and it's never looked better. Amazing customer service, so friendly and honest. Couldn't recommend him even more!