Horrible. Had an appointment for a tooth cleaning and they had me sit in the waiting room 20 minutes beyond my appointment time before the receptionist called me back and told me that since my dentist retired I would need a full set of xrays which would not be covered by insurance and cost $198 and an appointment with a new dentist that would also not be covered. I said I'm not doing either of those, just can I please get my teeth cleaned? She said no. So I left. read more

Worst practice I've ever gone to. Getting my X-rays was incredibly uncomfortable, the technology they were using seemed to be 20 years old. The person doing the X-Rays was getting trained in on me, she was kind, but honestly didn't know what she was doing and therefore it hurt a lot. It's never been painful in the past, but they also used some weird plastic mouth inserts for the pictures that seemed too large for my mouth. It also took about 3X longer than it should have. The Dr. did a nice job, but that was a short portion of the visit. Recently I was coming up on needing to book my 1 year cleaning, I received a text message reminder. I figured I would give them another try and I sat on hold for 30 minutes trying to just make an appointment, finally I left a message and the message stated I would be called back by EOD. I never received a call back. I tried one more time to reach them and now I've decided that if their receptionist can't make time for my call then I will find someplace else. read more

We'd been at Park Dental Brookpark for 3 years and we had a $50 bill that hadn't been paid, we were going thru some family trouble, and frankly don't remember not paying, go to schedule our annual cleaning and they have closed our account, and will not reopen it, over $50. Of course we paid it right away after it coming up... but yeah, not over $500, or $5000, nope $50.00, they kicked us out of their system and we cannot be apart there. I think it's terrible to not give people a second chance over $50. read more

I can see why they have such a low rating. My daughter and I had been coming here for over 10 years to see Dr Leon. My daughter recently turned 18 and had an outstanding balance, which I as her mother was unaware. My daughter called to make an appointment due to tooth pain and they told she had an outstanding balance. I called to clear the balance so she could be seen. I was told that it had been sent to collections and that she can no longer come there. I told them that they have now lost me as a patient as well. Only in dentistry can you get away with that. You are a profession of greed! At least I work in nursing where you could never get away with such a morally reprehensible way of caring for people. I don't know how you sleep at night. You disgust me and that's saying a lot considering the state of the world. read more

I was recently in the clinic. I had 5 teeth removed under sedation. They are 2nd to none. The staff gives you adequate time to ask questions. Dr. Rinaldi was wonderfully and worked hard. Thank you. read more

Dr. Johnson and Lucinda are the absolute best to work with. I developed an allergy to standard industry dental material and had complications from crowns, at every step they went above and beyond to research materials that could be used and to accommodate me! Best dentist and support staff I have ever been to! read more

Great practice. Timely and thorough service. Thoughtful people that were comforting and patient.

I have been going to this place for years and the staff has been great. But I'm warning you to be very careful when you update your insurance at this place because they won't let you know if your plan is no longer covered. I had a regular check-up this January, my insurance had been renewed from the previous year and even though they took my new insurance card at the beginning of the appointment to update their records the receptionist didn't tell me that they were no longer covering my plan...so I was charged $196 for a regular cleaning. I wish the receptionist would have looked at my card and realized that my service wasn't going to be covered and tell me so I wasn't stuck with a $196 bill, but I guess that's how they make their money. read more

I've been going to this dental group for years . Always good service and fair prices, flexible hours.

Meh. I've experienced better. Yep, it's long, but you're looking for a review :) I've been to this BrookPark Dental at 6437 Brooklyn Boulevard, Brooklyn Center, MN 55429 location 2x, for my 2x a year cleaning that my Medica thru the State insurance allows. 1x was June 2015, and 1x in Dec 2015. I made an appointment today, for Sept 2016, but later called back to cancel. I had that insurance for 13 months, due to an onset of dysthymia (like depression). I feel I need to give that backstory, for why I felt the following. I'm generally a positive person. Check out my other reviews. I had originally chosen this place, because it's close to my home, and I had verified w/my Ins company, that I could see the providers here. I made both appts for my bf and I, for appts at about the same time w/different providers. We got there, and the first thing I notice is the front desk check in person is chewing gum-that's not something I'm used to. She gets my info, I sit down and wait. I get called back. I've NEVER been to this clinic before, and when I get called back it's just 'Follow me!', I'm used to clinics making small talk AND I've worked in medical clinics for 12+ yrs, so I'm usually hearing 'Oh I see you're a new patient here, my name is Kia, and I'll be your hygenist today, if you just want to hang up your coat here... etc etc.' Nope. She's curt and she does her thing on my cleaning, the dentist does her thing, says "You have really good teeth?" as if she's surprised. I'm not sure why she's surprised. Yes I brush my teeth, yes I've had insurance that I've paid for, up until last year. My bf and I share stories and he doesn't have a stellar experience either. He didn't feel welcome either, and felt it was also due to his insurance. It can't be anything other than because of our insurance: We are polite people, we dressed appropriately, we take care of our teeth, we don't swear, we're thrifty, we aren't rude, we were clean. The whole experience wasn't 'That was a great place, I'm going to tell all my friends about this awesome dental practice.' I don't MIND going to the dentist at all. I'm not afraid, I don't get scared or nervous. Today is 8/25/16, and I realized that I didn't get a call for a teeth cleaning, so I called and they said, Oh yes, you were due in June. I didn't ask why I wasn't reminded-but it did irk me. I called to make an appt, but I because of my insurance I had to talk to a 'scheduling manager.' That person called me back; they reminded me that my bf didn't care for the place, and they said they couldn't make an appt for him, because of his wishes. I ended up finding another clinic to go to and then called back to cancel w/this place. PROS (I CAN find the positives, even in a poor review): Ample parking in their lot, though they share it w/the Peridontics place ( I think?) Lobby is professionally done, a mix of single chairs and loveseats They answer the phone quickly read more

My experience with Dr. Leong at Park Dental has been nothing short of outstanding. He is a very skilled dentist, and a very nice person. His staff is also very nice. I went to him after seeing great reviews on Angie's List, and after my previous dentist told me I needed five (5) crowns due to cracks in my teeth. Dr. Leong told me that he saw a couple of very minor cracks, but nothing to warrant any crowns at this time. Last year on my second visit he told me the same thing. I think this reflects very positively on his ethics and professionalism. I highly recommend Dr. Leong. read more

So I have always taken very good care of my teeth and I have had one cavity in my life. I went here for the first time and they told me I had 20 cavities! Also, the dentist barely said anything to me, she didn't smile, or really cared to get to know me. I talked to some other people and they have said that Park Dental has told them that they have had a lot of cavities and when they have gotten a second opinion they maybe had one cavity. I did decide to only get two filled there due to financial reasons and I told them to pick the two worst cavities in my mouth. I knew I had one because it was discolored and I told her I forgot which side it was on but that was the one I wanted done. She ended up not doing that one and just did two teeth that were right next to each other. I should I have actually pointed out to her the one but I just thought since that tooth was the only one that was discolored they would do it but I guess I was wrong. I was just really disappointed in the care and it just seemed that they didn't really care about what was good for me. I did though really like the two hygienist I had. They were really friendly and did a great job with cleaning my teeth. I am definitely going to go to a different dentist in six months and I just felt I wasted my money going there. Hopefully this helps people! read more

Park dental is an alright place to get your teeth cleaned. They do a fine job there. I have simply had too many issues with tooth extractions and the oral surgery part of this place. My wisdom teeth were removed here a few years ago. Recently I went in for a check up and never having a cavity before they found a giant cavity under the gumline in the backside of my last bottom molar. Which they claim to not be an issue of hygeine but "bad luck" and can not pin point or guess to a cause. Coincidental to getting my wisdom teeth removed prior? Now i cant say 100 percent because I was under anesthesia but i believe that the tooth muat have gotten hit and eventually cracked or was damage to trigger a cavity to form in such an unlikely place. Now the cavity was so big it was going into the nerve canal and immediatly they wanted to do a root canal which costs over 1000 out of pocket. That is way too much. So i opted to just get it pulled. Now giving them the benefit of the doubt the extraction itself went fine. It was afterwards that part of my jaw bone itself father from where the tooth was extracted erupted out from my inner jaw gumline. They tried to say over the phone it was a bone fragment. But i knew it was connected to my jaw bone. I was in pain so i went in to get it looked at. They couldnt really tell me much except that is was bone and they filed it down a very small amount saying it would heal over in 2 weeks. The whole process was done in under a minute and They said it was too small to put stitches in. Unfortunately by filing it down they created a sharp point in the back that began hurting after i left the office. I couldnt keep taking time to go in so i filed down that point myself. 2 weeks passed and the exposed bone only grew larger. Finally as i was assessing it a small amount of pressure finally cause it to snap off the ridge of bone protruding from my gums. It bled and i had to pull the fragment out myself with tweezers. After that it is finally beginning to heal because there isnt bone in the way. What i am trying to say is i do not place confidence in this place to do the right thing the first time. If what i did helped myself more than they could what does that say? I hesitate to go in be cause i feel like it just created more issues. I dont feel good they couldn't fix something like that and it seems like they do the quick and easy. Im going to switch dentists even though ive been going there my whole life. read more