1. Park James Hotel

1. Park James Hotel

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Menlo Park, CA

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Park James Hotel

4.1 (83 reviews)

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Aneisha H.

Service was nothing short of 5 star from a friendly and warming greeting to above and beyond check in service. I has an issue with my first room because the fridge had a horrible smell but they immediately came up and addressed the matter by switching rooms and even helped with moving my belongings. The food was great in the restaurant with nice vibes but the hostess could've been friendlier. The waiter was awesome and the live band artist was so kind and talented. Wasn't expecting a live band but a nice gem. The decor and interior design was very industrial with a splash of modern chicness. I'll definitely stay here again.

Wish I could take this entire bathroom, including barnyard door, and put it in my house
Elena C.

Park James was the first hotel we stayed at after Covid hit, because each room has it's own air filtration system so there is no cross contamination. This place is a modern masterpiece. It has a great balance of engaging elements (without being to tacky) and intelligently designed features that are optimized for comfort. I fell in love with their amazing wooden barnyard doors and the entire bathroom as a whole...wish I could live in it. The rooms are not large but the space is well utilized. It can get a little loud if they have live music at the restaurant. In that case, you should just go down grab a drink and some yummy branzino at Oak and Violet and join in the fun. A great staycation for couples looking for some quality times. Highly recommend this place!

Caroline S.

Extremely disappointed with my stay at Park James. My husband and I booked park james for own night to celebrate our first marriage anniversary. I chose park james solely based off how amazing their pet policy was-- how much they seemed to care. I hate leaving our dachshund with pet sitters so I was stoked on how pet friendly they appeared. I have attached what they say on their website in the photos. We arrive and no one gives us any instructions on how to park (the valet attendants weren't there and there were no signs on what to do) so we parked on the street and went to check in. Front desk was very stand off ish... definitely not a warm welcome at all. She handed me a paper that I needed to sign stating that we were not allowed to leave our dog unattended in our room and if we did and the dog was making noise, they would call the humane society! I'm sorry, what?!? I've never heard of such a thing-- and this is no where on the website!!! We had a dinner and massages booked and had planned to leave our dog alone for a few hours in the hotel room (which we did anyways bc what else were we supposed to do?) but my whole time out, I kept stressing about my dog being taken by the humane society! Also, we had to ask for a dog bed and a water bowl. None of it was as it was explained on the site. Nothing about this place felt welcoming. It was modern but stale. Left extremely disappointed. I'd rather just stayed at a cheap chain.

Room
Jon M.

SERVICE Very professional & helpful staff. They seemed intimately familiar with the property & everyone I interacted with was personable. The checkin area is a bit tight & the placement has a slightly awkward flow, but it's quite fast & early checkin was available. Parking is available ROOM Great aroma & ambience when you enter the building, which continues after entering the room. The interior design & attention to detail is amazing. Lots of textures everywhere to appreciate; grooved wallpaper, hardwood panels & flooring, ergonomic lounge chair; leather straps on the armoire -- the list goes on! Very Spacious and comfortable for 2, although not much storage space for personal effects except the wardrobe. Huge desk for working and organizing ideas, although the desk chair isn't optimized for ergonomics. Large recycling receptacles shows they actually care & understand behavior around recycling Remote controlled shades & blackout curtains over the sliding balcony door. BED I've never been disappointed by a Beautyrest mattress & slept great here. The sheets are monogrammed & incredibly cozy with plenty of King size down pillows to surround yourself with. The duvet is one of the bests I've slept under this year. Great base & headboard with reading lights affixed. Ample USB & 3-pronged outlets built into the bedside tables; very sleek design that doesn't sacrifice tabletop space. BATH Glass walk-in shower with French Momo bath products (these are surprisingly mostly sulfates so bring your own). Water pressure was great in the shower but weak from the sinks. The sinks were also slow to heat & the design isn't as functional or intuitive as it should be, otherwise it's a great aesthetic. Eco friendly toilet. Towels are on the larger side. Very soft & form fitting bathrobe with hood. TV 65" Samsung flat screen with basic mount. WI-FI 2-4x faster than majority of the hotels I've stayed in this year @ 43-55mb down; 49mb up. Digital nomad approved! FOOD DoorDash friendly Room service from the oak+violet restaurant is available & the allergen friendly menu has many gluten free & vegetarian options. There is also a bar onsite with a long wine list. Coffee bar in the room that conveniently slides in and out from the desk. Noise Peaceful & quiet inside with good noise dampening. Extremely, the car wash across the street is INCREDIBLY noisy (lots of loud mariachi & power cleaning equipment). Keep the balcony door closed if looking for R&R. RECOMMENDATION Highly recommend this new & independent property. Nearly perfect except for receiving a room facing the obnoxiously loud car wash. Great service, food, & well-appointed rooms. Worthy of an extended stay or your next workcation. I look forward to returning. 4.5/5* Room walkthrough: https://www.instagram.com/reel/CuSXyocprpD/?igshid=YzcxN2Q2NzY0OA==

Room decor
Sherry A.

Came up from LA for an event at Stanford and stayed at the nearby Park James. Everything was perfect from the room, Oak + Violet Restaurant, architecture, styling, service. We had a slight technology hiccup casting from our personal devices, but Mo and the hotel engineers were responsive and committed to resolving which they did. I am sometimes a bit reluctant to stay in a boutique hotel over a big name, but in the case of the Park James do not hesitate. You'll absolutely love it here.

Hotel Lobby
Katie M.

It took me a while to choose a place for a staycation weekend with our dog due to covid concerns and I am glad we stayed here! According to their website, each of their room has its own HVAC system - the air between guest rooms is never shared, which gave me peace of mind. We fell in love with this place as soon as we arrived. The staff were amazing and we felt taken care of. The room felt upscale with modern decors. Each room has a pour over coffee set which includes Ritual coffee and a Fellow Kettle. Their bed is also comfortable and we slept really well. The Chromecast tv is another great in-room amenities. The in-room tablet also make it very easy for service requests - we were able to easily ask for a refill of the coffee at a specific time and for our car from valet prior to leaving. One thing they could improve on is to update the Oak+Violet menu in their tablet for in room service, we ordered brunch the night before through the tablet and receive a call the next day saying that their menu was incorrect and we had to reorder based on the paper menu they dropped it off to our room. Our stay was mostly enjoyable and we look forward staying here again in the future.

Claudia P.

Good vibes in an elevated environment! As a frequent traveler, finding a great place to work is key! California Kahve Cafe has delicious oat matcha lattes, WiFi, and comfortable seating. I loved it and will be back!

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This hotel is great - thank you for the hospitality. I want to appreciate the staff for the great stay

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4 years ago

Good upscale place with modern rooms in a nice location. Would stay here again no problem.

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Review Highlights - Park James Hotel

Everything was perfect from the room, Oak + Violet Restaurant, architecture, styling, service.

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el PRADO Hotel  - Entrance

el PRADO Hotel

(238 reviews)

$$$

My now wife and I had our wedding reception at el PRADO Hotel and it was an amazing and…read moreunforgettable experience. Right from the get go our on-site coordinators helped ensure that everything went perfectly in the lead up to our special day and on it. We had amazing food and drink for us and all our guests, exceptionally well kept rooms, and an easy working experience for all our external vendors who contributed to our special day. The hotel itself is absolutely beautiful in its design with its Spanish influenced architecture and every room having a little balcony overlooking the intimate courtyard or if its on the outside of the hotel, the downtown Palo Alto area. We honestly couldn't have imagined a better venue for our wedding, everyone had a good time and not a single thing went wrong. My wife and I were even in the penthouse for the weekend, an amazing two bedroom suite on the top floor with not one but TWO private balconies, a jet tub, and a beautiful double sink bathroom with the works. el PRADO made sure that the most special day in my life went perfectly and me and my wife will always remember that.

The location is great and the staff checked us out was great as well. The bathroom was very clean…read morewhen we checked in. * The room layout was kind of strange but pretty large comparing to other hotels in the area. The issue was that the cleaning staff did not clean the bathroom at the 2nd night. The bathtub was dirty, so we had to clean it up. The floss and toilet paper were not filled. We did not bother to call as it was near midnight. We were disappointed it was not cleaned even with the high tips we left on the 1st night. Also, we were not explained about breakfast areas and complimentary drinks when we checked in. We found it out when we were checking out.

Hotel Lucent - Printer available in lobby

Hotel Lucent

(67 reviews)

$$

Honestly our experience here was the worst sleep we've ever had. We arrived at the hotel late at…read morenight. To our shock we were told that the a/c was broken in the only room they had to accommodate our family. We're in the middle of summer!! At this hour there was no other option to find another place to stay. Their suggested solution was a fan and keeping the windows open which left us, vulnerable security, little privacy and a loud noise from the fan all night. The beds were tight doubles with lumpy "no support" pillows. And with the windows open all night, we could hear every neighboring door being shut or guest walking by. None of us slept. It was still hot and the noise of the fan blowing was so loud, it was impossible to sleep. Even with the discount it was not worth it. And as I write this review I'm shocked to read that another visitor had reported the same experience only 3 months ago!!

I am so grossed out by this hotel and that's saying something since I have done my fair share of…read morecollege-budget international traveling. My husband's company had a conference and as all hotels in this area do, Hotel Lucent raised their prices to almost $500 a night during the conference- this is a badly remodeled motel and even on conference weeks, not worth a quarter of that rate. I am giving two stars for the kindness of Eve at the front desk and the fact that it was a roof over our head. The good ends there. Please see attached pictures: the carpets are tearing, stained and faded; there are dirty handprints on the walls in the rooms; when we arrived we found feces in the toilet and broken glass in the bathroom sink. There was spilled/splashed food on the walls behind the desk/work station; an old, dusty coffee maker; no fitted sheets on beds; mold in the shower; a musty, dirty smell in the hallways and in our room; scraped and damaged furniture in the room and in the lobby area; a non-heated outdoor pool; a broken jacuzzi with no guest access; and two slime-covered "water stations" (they only provide bottled water once upon check-in), and the "mini-fridge" in our room was non-operational. We tried our best to find other accommodations once we realized the state of our room but by that time, all the hotels in the area had been reserved for the conference. I will say, once I kindly spoke with Eve about my concerns, she assured me that they would take care of the issue and while they did use some mold-killer in the shower and cleaned the feces off of the toilet's sides- our fresh towels still had lipstick and makeup marks on them from the prior guests' use; they left a dirty coffee cup on the table and didn't take out all the trash in the room. I asked if I could have some cleaning products to try and wipe the room down on my own but I was refused, I am sure this is due to liability and I understand but as a guest paying $500 a night, I would really have expected not to have to go to the Safeway next door and purchase my own cleaning supplies to try and get the room to a more comfortable level of cleanliness for myself, my husband and my child. I am baffled by the positive reviews and feel truly led astray.

Best Western Plus Riviera - Exterior

Best Western Plus Riviera

(64 reviews)

$$

This is an old 1950s motorlodge on El Camino Real (which at one time served at Hwy 101) that has…read morebeen renovated with up to date and stylish decor. The rooms are small but well appointed. The bathrooms are compartmentalized and well lit which I appreciate for makeup application. Tiny closet, but not a problem if you are only staying a short time. The floors are fake wood which does not help with noise abatement, and that is the main complaint I have for the property. I would swear that the Stanford basketball team had the room above us (I usually request the top floor but was unable to this time as my husband was due at Stanford Medical for a procedure that kept him from taking the stairs (I never located an elevator from parking garage to the two floors.) Parking is below ground level. There is a stairwell at the south end but there really should be an elevator. Handicapped people would have to park in front of the office for direct access to the property. The noise from the room above me (sounded like running and bouncing balls) deterred my two nights of sleep. For a short stay, and convenient location to Stanford Medical, this is the place to stay. It is convenient. But it is not quiet due to poor floor insulation, highway traffic and trains.

This is very convenient location to the Stanford Shopping Center. We walked over there. For dinner,…read morewe walked about 15-20 minutes to downtown Palo Alto. The motel is clean. Our room looks like it's been recently updated, and it looks like they were renovating the pool area and the tiles outside. Most rooms had a small outdoor table and 2 chairs in front of their doors. Ours, room 206, did not have a set because we were across from the elevator. The breakfast area is small and adjacent to the lobby. I assume some people took their food back to their rooms, and if the weather was nicer, back to those outdoor tables. Breakfast offering were pretty basic, but they did have a waffle maker and a yogurt machine. Parking is under the motel, with 7 foot clearance. This is a great value and location.

Rosewood Sand Hill - Deluxe Room

Rosewood Sand Hill

(356 reviews)

$$$$

This review is for the dining areas at Rosewood Sand Hill, including Madera Restaurant, Madera Bar,…read moreand Bici Coffee. The hotel is located right by SLAC, tucked into a hillside setting in Menlo Park. The property feels peaceful, elegant, and very well maintained. Madera Restaurant offers a full upscale dining menu and is a great choice for lunch, dinner, a business meal, date night, or a special occasion. Madera Bar is perfect for cocktails, wine, and light bites in a more relaxed but still refined atmosphere. Bici Coffee is a nice option for coffee, pastries, or a casual stop for bikers if you do not want a full sit-down meal. Rosewood Sand Hill is also a nice place for a tea party or an afternoon gathering with friends. One of the best parts is the view from the hill. I like how you can partially see the highway from the restaurant, but you cannot really hear it, so the setting feels very calm and secluded. Occasionally, you can see some movement in the distance, but if you were not looking in that direction, you probably would not even notice it. Because of that, the whole place feels very private and relaxing. Visiting Rosewood Sand Hill feels like you have been transported somewhere away from Silicon Valley, even though you are actually right in the middle of it, just a walking distance from SLAC, the particle accelerator, and Zoox's autonomous vehicles. That contrast makes the experience even more interesting: you are surrounded by the Silicon Valley's technology and innovation, but the atmosphere feels secluded, quiet, luxurious, and almost like a retreat.

TL;DR Peaceful atmosphere, great food, and exceptional…read moreservice. A true 5-star experience. All the deets: We started our stay with complimentary EV charging and a golf cart ride to our cottage. From the moment we arrived, the service felt effortless and welcoming. No snobby or stuffiness. The room had an epon feel with high ceilings, a large walk-in closet, a spacious bathroom, and a balcony overlooking the lawn and fountain. It was the perfect spot to enjoy breakfast and if you get lucky maybe see some of the bunnies that run around the property. Next stop: the pool. Swim, eat, repeat. The staff regularly came around with complimentary tastings from the menu, and more than once we ended up ordering the item they brought - spicy tuna tostadas at the top of the list! The saltwater pool was fantastic, although I was glad I packed goggles(your eyes may not appreciate salty water it as much as the rest of you). The pool menu is relatively small but thoughtfully curated, with every item we tried delivering on quality and flavor. In the evening, we got ready and walked over to dinner at Madera. A separate review is coming, but dining on the deck while watching the sunset was a highlight of the stay. The halibut seemed to be the popular choice around us and looked incredible. Fork ordered the ribeye steak, while Spoon went with the mushroom ragù. Both dishes were excellent and a perfect end to the day. Final verdict: Rosewood Sand Hill delivers luxury without feeling stuffy. Between the beautiful grounds, attentive service, excellent food, and relaxing atmosphere, it's an easy recommendation for a staycation or special occasion.

Park James Hotel - hotels - Updated July 2026

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