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    Park James Hotel

    4.1 (83 reviews)

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    Aneisha H.

    Service was nothing short of 5 star from a friendly and warming greeting to above and beyond check in service. I has an issue with my first room because the fridge had a horrible smell but they immediately came up and addressed the matter by switching rooms and even helped with moving my belongings. The food was great in the restaurant with nice vibes but the hostess could've been friendlier. The waiter was awesome and the live band artist was so kind and talented. Wasn't expecting a live band but a nice gem. The decor and interior design was very industrial with a splash of modern chicness. I'll definitely stay here again.

    Wish I could take this entire bathroom, including barnyard door, and put it in my house
    Elena C.

    Park James was the first hotel we stayed at after Covid hit, because each room has it's own air filtration system so there is no cross contamination. This place is a modern masterpiece. It has a great balance of engaging elements (without being to tacky) and intelligently designed features that are optimized for comfort. I fell in love with their amazing wooden barnyard doors and the entire bathroom as a whole...wish I could live in it. The rooms are not large but the space is well utilized. It can get a little loud if they have live music at the restaurant. In that case, you should just go down grab a drink and some yummy branzino at Oak and Violet and join in the fun. A great staycation for couples looking for some quality times. Highly recommend this place!

    Caroline S.

    Extremely disappointed with my stay at Park James. My husband and I booked park james for own night to celebrate our first marriage anniversary. I chose park james solely based off how amazing their pet policy was-- how much they seemed to care. I hate leaving our dachshund with pet sitters so I was stoked on how pet friendly they appeared. I have attached what they say on their website in the photos. We arrive and no one gives us any instructions on how to park (the valet attendants weren't there and there were no signs on what to do) so we parked on the street and went to check in. Front desk was very stand off ish... definitely not a warm welcome at all. She handed me a paper that I needed to sign stating that we were not allowed to leave our dog unattended in our room and if we did and the dog was making noise, they would call the humane society! I'm sorry, what?!? I've never heard of such a thing-- and this is no where on the website!!! We had a dinner and massages booked and had planned to leave our dog alone for a few hours in the hotel room (which we did anyways bc what else were we supposed to do?) but my whole time out, I kept stressing about my dog being taken by the humane society! Also, we had to ask for a dog bed and a water bowl. None of it was as it was explained on the site. Nothing about this place felt welcoming. It was modern but stale. Left extremely disappointed. I'd rather just stayed at a cheap chain.

    Room
    Jon M.

    SERVICE Very professional & helpful staff. They seemed intimately familiar with the property & everyone I interacted with was personable. The checkin area is a bit tight & the placement has a slightly awkward flow, but it's quite fast & early checkin was available. Parking is available ROOM Great aroma & ambience when you enter the building, which continues after entering the room. The interior design & attention to detail is amazing. Lots of textures everywhere to appreciate; grooved wallpaper, hardwood panels & flooring, ergonomic lounge chair; leather straps on the armoire -- the list goes on! Very Spacious and comfortable for 2, although not much storage space for personal effects except the wardrobe. Huge desk for working and organizing ideas, although the desk chair isn't optimized for ergonomics. Large recycling receptacles shows they actually care & understand behavior around recycling Remote controlled shades & blackout curtains over the sliding balcony door. BED I've never been disappointed by a Beautyrest mattress & slept great here. The sheets are monogrammed & incredibly cozy with plenty of King size down pillows to surround yourself with. The duvet is one of the bests I've slept under this year. Great base & headboard with reading lights affixed. Ample USB & 3-pronged outlets built into the bedside tables; very sleek design that doesn't sacrifice tabletop space. BATH Glass walk-in shower with French Momo bath products (these are surprisingly mostly sulfates so bring your own). Water pressure was great in the shower but weak from the sinks. The sinks were also slow to heat & the design isn't as functional or intuitive as it should be, otherwise it's a great aesthetic. Eco friendly toilet. Towels are on the larger side. Very soft & form fitting bathrobe with hood. TV 65" Samsung flat screen with basic mount. WI-FI 2-4x faster than majority of the hotels I've stayed in this year @ 43-55mb down; 49mb up. Digital nomad approved! FOOD DoorDash friendly Room service from the oak+violet restaurant is available & the allergen friendly menu has many gluten free & vegetarian options. There is also a bar onsite with a long wine list. Coffee bar in the room that conveniently slides in and out from the desk. Noise Peaceful & quiet inside with good noise dampening. Extremely, the car wash across the street is INCREDIBLY noisy (lots of loud mariachi & power cleaning equipment). Keep the balcony door closed if looking for R&R. RECOMMENDATION Highly recommend this new & independent property. Nearly perfect except for receiving a room facing the obnoxiously loud car wash. Great service, food, & well-appointed rooms. Worthy of an extended stay or your next workcation. I look forward to returning. 4.5/5* Room walkthrough: https://www.instagram.com/reel/CuSXyocprpD/?igshid=YzcxN2Q2NzY0OA==

    Hotel Lobby
    Katie M.

    It took me a while to choose a place for a staycation weekend with our dog due to covid concerns and I am glad we stayed here! According to their website, each of their room has its own HVAC system - the air between guest rooms is never shared, which gave me peace of mind. We fell in love with this place as soon as we arrived. The staff were amazing and we felt taken care of. The room felt upscale with modern decors. Each room has a pour over coffee set which includes Ritual coffee and a Fellow Kettle. Their bed is also comfortable and we slept really well. The Chromecast tv is another great in-room amenities. The in-room tablet also make it very easy for service requests - we were able to easily ask for a refill of the coffee at a specific time and for our car from valet prior to leaving. One thing they could improve on is to update the Oak+Violet menu in their tablet for in room service, we ordered brunch the night before through the tablet and receive a call the next day saying that their menu was incorrect and we had to reorder based on the paper menu they dropped it off to our room. Our stay was mostly enjoyable and we look forward staying here again in the future.

    Room decor
    Sherry A.

    Came up from LA for an event at Stanford and stayed at the nearby Park James. Everything was perfect from the room, Oak + Violet Restaurant, architecture, styling, service. We had a slight technology hiccup casting from our personal devices, but Mo and the hotel engineers were responsive and committed to resolving which they did. I am sometimes a bit reluctant to stay in a boutique hotel over a big name, but in the case of the Park James do not hesitate. You'll absolutely love it here.

    Claudia P.

    Good vibes in an elevated environment! As a frequent traveler, finding a great place to work is key! California Kahve Cafe has delicious oat matcha lattes, WiFi, and comfortable seating. I loved it and will be back!

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    Page 1 of 3

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    Review Highlights - Park James Hotel

    Everything was perfect from the room, Oak + Violet Restaurant, architecture, styling, service.

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    The Stanford Park Hotel - Beautiful spacious suite

    The Stanford Park Hotel

    (207 reviews)

    $$$

    Having driven past the Stanford Park Hotel countless times, I finally had the pleasure of staying…read morethere over Labor Day weekend with my partner for a much needed staycation. From the moment the bellman greeted us, we knew we were in for a treat. Parking was super easy to find since it's an open lot. I checked in earlier which was great because I didn't have to wait until the 3 pm check-in time like at other hotels. Our room on the fourth floor was beautiful, boasting a lovely view and an integrated AC system which was a nice touch. While a microwave would have been a convenient addition, the room was well-appointed with a fridge, desk, and TV. The bathroom having two sinks was a huge plus. The hotel itself is surprisingly expansive, with long hallways adorned with photos of notable Stanford alumni, showcasing a proud connection to the university. The amenities truly impressed us. We enjoyed a relaxing dip in the pool and jacuzzi, which thankfully stayed open until 10 pm. Later, we savored drinks at the elegant bar before settling by the cozy outdoor fire pit. The hot, freshly baked cookies served nightly from 7 pm to 10 pm were a delightful bonus! The seamless Wi-Fi connection was also a plus. We also appreciated the convenience of The Menlo Tavern, the hotel's connected restaurant, which I had visited before without realizing its hotel affiliation. Despite a minor confusion regarding the breakfast package (it's for one person, so be aware if booking for two!), our experience was overwhelmingly positive. The fantastic service, beautiful surroundings, and excellent amenities (including a gym on the second floor) make this a five-star stay in my book. Highly recommend!

    Arbitrary and unfair cancellation policy…read more Costly mistake to have booked here. Poor customer relations. Cancelling more than 24 hours in advance was not accepted

    el PRADO Hotel  - Entrance

    el PRADO Hotel

    (238 reviews)

    $$$

    The location is great and the staff checked us out was great as well. The bathroom was very clean…read morewhen we checked in. * The room layout was kind of strange but pretty large comparing to other hotels in the area. The issue was that the cleaning staff did not clean the bathroom at the 2nd night. The bathtub was dirty, so we had to clean it up. The floss and toilet paper were not filled. We did not bother to call as it was near midnight. We were disappointed it was not cleaned even with the high tips we left on the 1st night. Also, we were not explained about breakfast areas and complimentary drinks when we checked in. We found it out when we were checking out.

    My now wife and I had our wedding reception at el PRADO Hotel and it was an amazing and…read moreunforgettable experience. Right from the get go our on-site coordinators helped ensure that everything went perfectly in the lead up to our special day and on it. We had amazing food and drink for us and all our guests, exceptionally well kept rooms, and an easy working experience for all our external vendors who contributed to our special day. The hotel itself is absolutely beautiful in its design with its Spanish influenced architecture and every room having a little balcony overlooking the intimate courtyard or if its on the outside of the hotel, the downtown Palo Alto area. We honestly couldn't have imagined a better venue for our wedding, everyone had a good time and not a single thing went wrong. My wife and I were even in the penthouse for the weekend, an amazing two bedroom suite on the top floor with not one but TWO private balconies, a jet tub, and a beautiful double sink bathroom with the works. el PRADO made sure that the most special day in my life went perfectly and me and my wife will always remember that.

    Hotel Lucent - Printer available in lobby

    Hotel Lucent

    (68 reviews)

    $$

    This place is cute. Cute game area, they offer free breakfast which was ok. Great customer…read moreservice. But the only bad part is the ac was broken, so we left the window open all night and can hear the cars and conversations of other people when they walk by. Also noticed that the drawers weren't cleaned. They had previous customers clothes in there. I did report this to the front desk. Also did notice the mold in the showers like the other reviews. They have great customer service.

    I am so grossed out by this hotel and that's saying something since I have done my fair share of…read morecollege-budget international traveling. My husband's company had a conference and as all hotels in this area do, Hotel Lucent raised their prices to almost $500 a night during the conference- this is a badly remodeled motel and even on conference weeks, not worth a quarter of that rate. I am giving two stars for the kindness of Eve at the front desk and the fact that it was a roof over our head. The good ends there. Please see attached pictures: the carpets are tearing, stained and faded; there are dirty handprints on the walls in the rooms; when we arrived we found feces in the toilet and broken glass in the bathroom sink. There was spilled/splashed food on the walls behind the desk/work station; an old, dusty coffee maker; no fitted sheets on beds; mold in the shower; a musty, dirty smell in the hallways and in our room; scraped and damaged furniture in the room and in the lobby area; a non-heated outdoor pool; a broken jacuzzi with no guest access; and two slime-covered "water stations" (they only provide bottled water once upon check-in), and the "mini-fridge" in our room was non-operational. We tried our best to find other accommodations once we realized the state of our room but by that time, all the hotels in the area had been reserved for the conference. I will say, once I kindly spoke with Eve about my concerns, she assured me that they would take care of the issue and while they did use some mold-killer in the shower and cleaned the feces off of the toilet's sides- our fresh towels still had lipstick and makeup marks on them from the prior guests' use; they left a dirty coffee cup on the table and didn't take out all the trash in the room. I asked if I could have some cleaning products to try and wipe the room down on my own but I was refused, I am sure this is due to liability and I understand but as a guest paying $500 a night, I would really have expected not to have to go to the Safeway next door and purchase my own cleaning supplies to try and get the room to a more comfortable level of cleanliness for myself, my husband and my child. I am baffled by the positive reviews and feel truly led astray.

    Best Western Plus Riviera - Exterior

    Best Western Plus Riviera

    (64 reviews)

    $$

    This is an old 1950s motorlodge on El Camino Real (which at one time served at Hwy 101) that has…read morebeen renovated with up to date and stylish decor. The rooms are small but well appointed. The bathrooms are compartmentalized and well lit which I appreciate for makeup application. Tiny closet, but not a problem if you are only staying a short time. The floors are fake wood which does not help with noise abatement, and that is the main complaint I have for the property. I would swear that the Stanford basketball team had the room above us (I usually request the top floor but was unable to this time as my husband was due at Stanford Medical for a procedure that kept him from taking the stairs (I never located an elevator from parking garage to the two floors.) Parking is below ground level. There is a stairwell at the south end but there really should be an elevator. Handicapped people would have to park in front of the office for direct access to the property. The noise from the room above me (sounded like running and bouncing balls) deterred my two nights of sleep. For a short stay, and convenient location to Stanford Medical, this is the place to stay. It is convenient. But it is not quiet due to poor floor insulation, highway traffic and trains.

    This is very convenient location to the Stanford Shopping Center. We walked over there. For dinner,…read morewe walked about 15-20 minutes to downtown Palo Alto. The motel is clean. Our room looks like it's been recently updated, and it looks like they were renovating the pool area and the tiles outside. Most rooms had a small outdoor table and 2 chairs in front of their doors. Ours, room 206, did not have a set because we were across from the elevator. The breakfast area is small and adjacent to the lobby. I assume some people took their food back to their rooms, and if the weather was nicer, back to those outdoor tables. Breakfast offering were pretty basic, but they did have a waffle maker and a yogurt machine. Parking is under the motel, with 7 foot clearance. This is a great value and location.

    Four Seasons Hotel Silicon Valley - Swimming Pool Palo Alto

    Four Seasons Hotel Silicon Valley

    (371 reviews)

    $$$

    The front desk man who checked me in took really good care of me and was very kind. His name starts…read morewith an M it's hard to remember but I think it's Mirki forgive me if I'm wrong but his smile and friendliness made my one night stay a very pleasant experience. He had such a kindness about him give that man a raise $$$$!! The valet parking man who also brought my luggage up to my room was kind as well. My room was nice, great bathtub and of course the bed was a dream and I slept better than I had in a month! Next day went to the spa. Clean zen and great tea. Overall 10 stars I will be back!

    We stayed at the Four Seasons for one night and had a really great experience. The service was…read morefantastic and felt genuinely personal. Ariana, who checked us in, was super nice and even remembered our names throughout our stay, which was a nice touch. The fitness center was great and had both Peloton bikes and a Tonal. The pool wasn't huge, but it was still a nice place to relax. They also had great amenities for kids and dogs, which made the stay feel very family friendly. For parking, you can self park for $30 instead of paying $50 for valet. Just keep in mind that the self parking is outside and there isn't any shade. We also really enjoyed breakfast at the restaurant. They have a tea experience in the cafe as well, which was a fun little experience. Overall, a really nice stay with excellent service and thoughtful amenities. We'd definitely come back.

    Rosewood Sand Hill - Deluxe Room

    Rosewood Sand Hill

    (357 reviews)

    $$$$

    Stayed here for two nights for a work related conference, compliments of the sponsoring…read morevendor...for 48 hours I honestly could not make sense of why this exists...rooms here run $1100ish to $2800ish per a night...sweet geezus! I'm fortunate to be a 6 six figure earner(on the low end), but no way for me! Someone with this kind of money to blow per a night for hotel would likely rather be in Paris, Venice, Tahiti, London, Bermuda, Vegas or anywhere else but Menlo Park. I think this place survives solely on business travel for the all the Tech and Venture Capital companies in Silicon Valley, which is a very boring place as a tourist destination. Just as my Finance related conference yuppy colleagues were exiting, another mob of blue/black sport coat BioTech conference type yuppy men were entering the property. PROS: -Large, luxurious, modern, and clean rooms. -Modern immaculate furniture. -Glorious, gorgeous, marble tile, and welcoming bathroom with dual head shower and deep bath tub...deep enough that I took my first bath in 10+ years. -Amazing soft yet supportive king sized bed. -Nice pool area -Coffee, Tea, Minibar that I was too afraid to find out how much it all costs -Free water bottles(I would hope for $1000+/night) -They did not charge me $25/day for self parking. -Well staffed with very friendly folks. CONS: -Ridiculously expensive! -Everything else is expensive as well such food and drink, but again most folks are here on business accounts -No fridge, but I did toss some water bottles on top of the minibar's booze. -It's a campus style property with multiple buildings "cottages", so if you're in cottage 17 like I was its a bit of walk with stairs to get to the conference areas. If it was raining, this would've been gawd awful. In conclusion, I would happily come here again on someone else's invite and dime....but if I'm taking vacation it'll be in Hawaii. At least. Did you stay on your own money for mini vacation? Why? And it is your income? I really don't understand, lol!

    This review is for the dining areas at Rosewood Sand Hill, including Madera Restaurant, Madera Bar,…read moreand Bici Coffee. The hotel is located right by SLAC, tucked into a hillside setting in Menlo Park. The property feels peaceful, elegant, and very well maintained. Madera Restaurant offers a full upscale dining menu and is a great choice for lunch, dinner, a business meal, date night, or a special occasion. Madera Bar is perfect for cocktails, wine, and light bites in a more relaxed but still refined atmosphere. Bici Coffee is a nice option for coffee, pastries, or a casual stop for bikers if you do not want a full sit-down meal. Rosewood Sand Hill is also a nice place for a tea party or an afternoon gathering with friends. One of the best parts is the view from the hill. I like how you can partially see the highway from the restaurant, but you cannot really hear it, so the setting feels very calm and secluded. Occasionally, you can see some movement in the distance, but if you were not looking in that direction, you probably would not even notice it. Because of that, the whole place feels very private and relaxing. Visiting Rosewood Sand Hill feels like you have been transported somewhere away from Silicon Valley, even though you are actually right in the middle of it, just a walking distance from SLAC, the particle accelerator, and Zoox's autonomous vehicles. That contrast makes the experience even more interesting: you are surrounded by the Silicon Valley's technology and innovation, but the atmosphere feels secluded, quiet, luxurious, and almost like a retreat.

    Park James Hotel - hotels - Updated September 2026

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