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    Park Place Assisted Living

    5.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    The Seasons of Reno - The Seasons of Reno | Assisted Living & Memory Care | Reno, NV | Bedroom

    The Seasons of Reno

    2.3(3 reviews)
    2.3 miNorthwest Reno

    My mother was a resident here for the last few years and we just moved her out. She was in the…read moreassisted living portion of the building. The services, food and care are in decline and management chooses to not do anything about it. The staff is rude, the food is horrible and the care is of low quality. My mother had jewelry stolen, staff yell at her and inedible food supplied. I share this for those of you looking for a place, as I would not suggest placing your loved one here. I didn't realize how bad it was until she moved and she is so happy with a positive environment and good food. My mom is cognitive enough to know what was going on and the staff didn't want to deal with her complaints. It makes me wonder how badly residents are treated that don't know what is going on.

    The Seasons did a phenomenal job caring for my Dad. The staff from the Director, China West, to…read moreall the care givers are extremely caring and kind. The food is really quite good, the facility is clean and bright. While it's been very difficult with COVID, the management used care and common sense to keep the families in contact, and the residents safe. Thank you for making my Dad's last year and a half as good as possible.

    Photos
    The Seasons of Reno - The Seasons of Reno | Assisted Living & Memory Care | Reno, NV | Seating around fireplace

    The Seasons of Reno | Assisted Living & Memory Care | Reno, NV | Seating around fireplace

    The Seasons of Reno - The Seasons of Reno | Assisted Living & Memory Care | Reno, NV | Lobby

    The Seasons of Reno | Assisted Living & Memory Care | Reno, NV | Lobby

    The Seasons of Reno - The Seasons of Reno | Assisted Living & Memory Care | Reno, NV | Piano & seating around fireplace

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    The Seasons of Reno | Assisted Living & Memory Care | Reno, NV | Piano & seating around fireplace

    Brookdale Northwest Reno

    Brookdale Northwest Reno

    1.0(4 reviews)
    2.6 miNorthwest Reno

    This place a money taker I would not recommend it to anyone. My Dad only stayed here for two…read moremonths. This facility was the only option for my Dad at the time. Some of Staff members were very rude to me and even ignore the residents while I would visit my dad. So I wonder what they were doing the same to my father after I would leave. My Dad's room was dirty and had a bad order had to ask them to clean his room. When we would arrive on many occasion they would with just his Depends on with no PJ's or Sweat pants on. His cloths would be soiled with yesterday food stains. I would not recommend Brookdale Senior Living even if it was the last care facility on Earth. We as a family decided to pull Dad from Brookdale Senior Living, Reno ASAP. And took him home and hired a Private in home care. Hospices provided him a bed, bed tray, radio and more. But best believe they there billing department made sure the bill/invoice was sent timely as a money taker.

    My Aunt stayed at Brookdale (she called it Brookhell) for a few months and contracted C-Diff while…read morethere, amongst other things. I thought the food looked awful too. Her laptop computer was stolen from her Brookdale apartment while she was in the hospital. The place is expensive at $4,500+ per month and looks nice on the surface but it is a breeding ground for illness and it's not safe. My Mom and I even got very sick last fall with a gastrointestinal disorder after visiting her at Brookdale. Sadly, my Aunt passed away a few days ago from the C-Diff. If you care about your elderly parents or family members AVOID this place at all costs!

    Clearwater at Rancharrah - Spacious Courtyard

    Clearwater at Rancharrah

    3.4(10 reviews)
    6.0 mi

    My experience with the folks and services at Clearwater at Rancharrah has been superior. We have…read morehad a loved one in the memory care unit for nearly a year and I have to say that I have been impressed with the compassion and level of care provided by the staff. I know in our case that the staff have treated our loved one with respect and kindness from day one. I try to thank them every time I visit and am continually impressed by their patience and cheerful attitude. I have had several opportunities to interact with the administrators and each interaction has been helpful and professional. In the course of the year they have implemented several programs that have enhanced the safety and care provided to the residents. Everyone from the front desk to the executive director has been cooperative, understanding and most responsive. The facility itself is beautiful, the food is excellent, and there are all kinds of activities for the residents and their families. I couldn't be more pleased with Clearwater at Rancharrah. Bruce S

    Somehow my previous review is no longer visible, so I'm reposting it because I believe families…read moredeserve to know about our experience. Our family member lived in the memory care unit at Clearwater at Rancharrah for approximately one year. Initially, things seemed acceptable, but the quality of care declined significantly over time. We ultimately felt we had no choice but to remove him urgently. There appeared to be a serious staffing shortage, and the employees who were there seemed overwhelmed. Unfortunately, the residents were the ones who suffered. During multiple visits, we found our loved one still in bed late in the day because no one had helped him get up since the morning. On more than one occasion, he was calling out in pain and had not been checked on. Personal belongings also went missing multiple times, and when we raised these concerns with the executive director, the response was dismissive and unhelpful. What we witnessed went far beyond occasional mistakes or forgetfulness. We believe it reflected a pattern of neglect toward vulnerable residents who depend entirely on staff for their daily care and safety. The overwhelming sense of relief we felt after moving him out says everything about our experience. I strongly encourage families to carefully consider other options. If your loved one requires attentive, compassionate memory care, I would not recommend this facility based on what our family experienced. We hope this review helps others make an informed decision.

    Photos
    Clearwater at Rancharrah - Model Apartment

    Model Apartment

    Clearwater at Rancharrah - Many Spaces for Residents to Enjoy

    Many Spaces for Residents to Enjoy

    Clearwater at Rancharrah - Exhibition Kitchen

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    Exhibition Kitchen

    Park Place Assisted Living - assistedliving - Updated July 2026

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