I was very excited to patronized a Black Owned alteration shop in my neighborhood that i am fairly…read morenew to, especially during a time, where a funds are low, time is valuable, and the world does not seem to respect how much our money contributes to the economy. However, I am highly disappointed in the service rendered. I needed a zipper fix. From what I assumed was a simple fix. The employee, an older guy with a salt and pepper beard, with a non-hospitable tone, decided to tell me that it wasn't and he don't know why I would think that. Thrown off by just meeting him. I stated that I am not a seamstress and this is why I brought it to him, lol! He told me that it would be $25 to fix and to pick it up Thursday of the following week. Although that price seemed a bit steep, I obliged, because again, I am not a seamstress! I left out, receipt in my hand, side-eyeing what I just experienced. I returned that Friday, the day after my pants should have been altered. I was greeted by that same guy. As he was helping other customers, he yelled out to me as I walked in. NO hello, may I help you, give me a second...nothing. "Could you give me 20 more minutes? he called out. I didn't know that he was talking to me, so I pointed to myself and said, "Who me?" He said, "Yes, I didn't know when your pants were due, I didn't write a date on there. You can take your pants and get a refund." Geesh, I thought, what is this guy's problem! I glanced at my watched and noticed I couldn't accommodate his request due to having to pick up my son. So, I told him that I would come back. (I should have just taken my item and left). I returned the next day, rung the bell, and walked in. I was greeted with a strong manly voice from the back of the shop. "Last name." He comes the side-eye again, because what kind of customer service is this? I told him my last name. He walked out, same guy, put my pants on the counter, walked away, without a word. What the hell???? I checked my pants and left. Never... again. 0 0 out of 10 WILL NOT RECOMMEND!

Every time I get something tailored it's done to the highest standard. Thank you for the great work!read more

I'm giving one star because I can't give a zero. I paid for a next day service, and the person…read moredidn't submit my order correctly, and now I was charged for next day service and not refunded the difference of what I paid for and I can't pick up my clothes until Monday. They need a serious lesson in customer service, and I do nit recommend their service for anyone until they are willing to make restitution for theur mistakes. Oh and fyi I put my clothes in on Friday morning, and came to pick them up Saturday afternoon, and my ticket clearly says Saturday pick up on it.

I use dry cleaning services weekly. I moved to the area 2 years ago and started using Feenwood…read moreshortly after. Fernwood provides excellent service and always has my dry cleaning ready when they say they will. Reasonably priced and quality service.

I do not believe my dress was the only item donated. I think they stole it. I was told they…read morecalled me three times Fri and Sat. They are under new management . Since I failed to contact them. The manager said, "How many times do you expect us to call?" I am very disappointed that my most valuable item my wedding dress they claimed the week my dress was donated to Goodwill. But my winter coat and other items were on for sale rack in cleaners. After years of doing business with this business including alterations. I am forced to take my business elsewhere do not

Wow. What a disappointment. These people had my leather jacket for over five months. I called and…read morewas told it would be delivered to the cleaners, but it was months later (got it back late summer). I was told that it would be cleaned free of charge. But it wasn't. This place is awful, and I wouldn't trust them to clean mitch match socks. Run!

The previous owners were wonderful. This new team did a shoddy uneven job with a simple t-shirt hem.read more

on time and best service, polite staff 10/10. Recommend them to anyone in the area…read more I've been bringing my clothes to Vogue Cleaners for months now, and they never disappoint. The quality of their cleaning is top-notch everything comes back looking brand new and perfectly pressed. It's hard to find a place you can trust with your favorite pieces, but this is definitely it

Living in Bronzeville, I was on the hunt for a tailor nearby to avoid the trip to Oak Park. After…read morenoticing several people heading into this shop, I decided to give it a try. I'm glad I did! The cleaning service was excellent, and the tailoring was top-notch. The only reason I'm rating it a 4 instead of a 5 is that the prices are a bit higher than what I usually pay. However, the quality of service makes it worth considering for your tailoring and cleaning needs.

Always friendly owners. Trended to dry clean shirts that could be washed so you have to be…read morespecific. Good Service though makes it worthwhile to use.

This is just a tiny little place in Orland Park that is off the main drag. You wouldn't think that…read moremany people know about this place but you would be mistaken.From the looks of the amount of clothes they had ready in there, The word is out. They do a great job, they are very friendly and the price is reasonable. They meet all of my criteria to go back again and again for future dry cleaning service!

I've been here twice and both times I have had an issue both times. The first time they misplaced…read moremy clothes and said they forgot about them and had to wait 5 days for them to get my clothes back. It's next to my work so I decided to go again and give them another chance. This time I got my shirt back ripped on the front. Nice people but not the best service.

Used this business for commercial laundry service. When we 1st started out, he was great! very…read moreaccommodating and punctual. Then he lost some items after he specifically went over what he would do with the items. I picked up the items to return to the homeowner and items were missing the exact same items we discussed. After text back and forth, he said he would pay for the items after 2 bounced checks and dodging phone calls and text messages. I have been trying to work with this business, and he has grossly failed at communication and repayment resulting in legal action. all he had to do was answer the phone and communicate. To this day he still is not communicating empty promises don't solve anything!!

As soon as I walked in, I was greeted by staff, and they were so helpful! Such a clean laundromat,…read morewith great customer service! I give them 5 stars!

NEVER AGAIN. If I could give zero stars I would. I had a major photoshoot and brought in the…read moreclothing for the shoot in preparation. They lost my clothing, blamed me for it, and yelled at me when I kindly, gently, and politely tried to talk to them about it. They asked me to come into the location and talk about it in person but did the same thing. This all happened a day before the shoot and I ended up having to forego an entire outfit as a result.

Best place for alterations!! I've continued to go to get things altered, especially my suit pants…read morecause this girl is a shorty. Lol. The work and quality is great and I never leave disappointed. Great service indeed and the owner is super sweet!