Broken washers, no full cycle for wash. Therefore it's still suds. Owner will not replace wash or…read moregive refund

My husband and I recently had an unfortunate experience at this laundromat. Yesterday evening as at…read more5pm we put our stuff in the wash, after 30 mins we put our stuff in the dryer to only to be informed immediately after by the store owner that the place was closing because only us and one other customer were the only ones in the facility. It was 5:30pm and wasn't suppose to close until 9pm. My husband said if he refunds him the money he'll take the laundry out, the man told him "that's not how it works" and that he's the owner so if he wants to tell them to leave, he can. The lack of proper communication about the change in operating hours was frustrating, rude and not handled properly whatsoever. What made the situation worse was the unhelpful responses from the store owner. Despite the inconvenience caused by their abrupt closure, he refused to refund our money and It's disappointing when businesses prioritize their convenience over customer satisfaction. Our mannerisms were kind to only receive a very negative attitude. I hope the management takes steps to improve communication and customer service in the future. This experience left us with a negative impression, and we would caution others to be aware of potential operational changes when considering this laundromat. PS. He turns off the coin machine and wants to see your laundry to make sure you're using it at his store before giving you change for the machines. He also turned off the power the moment that our dryer had 1min left.

Alterations are fantastic. I had a long dress shortened about 7 inches, purchased at Walgreens a…read morelong time ago. Sometimes it's hard to hem inexpensive clothes, especially 7 inches shorter. The hem, stitching was perfect. No puckering, no pulling, hem was even, looks like I bought it that way. Then I took a top long in back to have the back update to same length as the front. It was perfect. Hem was even, no folds in the hem, perfect. A few weeks ago I finally took a really old jacket over 20 years old, that had also sat in my closet around an additional 10, thinking I could replace the cuffs myself. I couldn't believe how good the repair looks, like new! They didn't even measure my wrist, just followed the original sizing of the frayed tattered cuff. Just perfect. I recommend having all alterations done here.

Bought an old coat with a patch on it and wanted a new patch put on. Can't even see the old patch…read morestitching!! Turned out better than I'd expected. Highly recommend! Professional service and done quickly and for less than expected

I had a lot of blankets to wash, and came across Westfield. A young lady who works here was…read morekeeping it very clean,while also helping me. Every time I need to wash a lot of things, I've come across not enough washers. All their machines are front load triple load. $6.50. The dryers are $1.00 for one hour. The machines are in good shape. I needed to choose hot on 2 of the loads..both wash and dry. I've been places where they run out of hot water..not here. The dryers were truly hot as well. The plaza that it's in is a multi business plaza..so there's lots of traffic, but there's always parking close to the Laundromat.

Nasty. Filthy. Leaking machines and out of order machines. Not sure if the floor has been mopped at…read moreall this month or maybe even longer! Machines have grime and maybe even (probably) mold where you add the liquid detergent/ soap. It's overall disgusting. Only came here because of 24-7 hours and my regular place in the burbs closed early. I am taking my load elsewhere to dry and won't be returning. Not even meeting the minimum standards for sanitation.

I went to do laundry the washer stopped and said couldn't open so my clothes were stuck in there…read moreall night they have a number to call if something happens after 5 because they have no one working from 5pm-7am the man said someone would be there and nothing I waited until 11pm for someone and no one came but I have to say I did go back at 7am and the lady who was working was so nice and helpful she washed all my clothes for me and even took them out and put them in another washer and put soap and she was so sorry and just very helpful and even though I had a terrible experience with the place she is a great employee and resolved the problem with no hesitation so I'm giving her five stars not the owners or whom ever I talked to on the phone .

Very clean, and a lot of washers and dryers in different sizes. It is a bit more than some other…read morelaundromats, but I was in an out in about an hour. Super friendly and helpful staff. Definitely recommend.

The best cleaners in the city. Too bad it closed down…read more Will be missed dearly. The man and his wife were the sweetest.

They do not have prices and when I need a dress hemmed for a wedding I was standing up in the cost…read morewas $80 now my dress was only $100 this was ridiculous without posting prices There too expensive

Very clean with friendly employees! The free Wi-fi allowed me to get some work done while I waited…read more A little pricey but worth it!

The washer don't wash get stuck then didn't open no words for the owner to have a place in this…read morehorrible shape !

This is laundromat is the worse within 100 miles by far! Most of the machines are broken and the…read moreones working long enough to use are disgusting. None of the machines have hot water to clean your whites. The big machines don't have enough water that when I remove my clothes about half of them didn't even absorb any water. The owner keeps increasing the price for each machines even though the machines are older and dirtier than the last time she increased them. Also, most of the time the change machine is off. When it is on, she is in there asking if I'm washing my clothes while I'm getting change. Even though there's bathroom in there, it's always lock and when it's not, it's dirty and stinky.

Disgusting!! Do they ever clean in there? The machine ran out of change but took my dollar…read more Floors,machines and tables all filthy. There used to be a little older lady in there ,taking care of it....what happened?