I was very happy with my experience with Park Vacuum. I had a repair done, and later purchase a new vacuum.

I left a voicemail asking for a quote about my Dyson vacuum cleaner that stopped working yesterday evening and this morning the man gave me a call back. Right off the bat he told me that they don't work on Dyson products and immediately gave me advice on where I can go and who I can call. To say that I was relieved is an understatement. I am a woman and usually, I am very nervous about calling for repairs because a lot of folks try and swindle you when they see that you are not a man. Not this guy, he was very nice and you can hear his honesty through the phone. He gave me ALOT of advice and right away my tensed up shoulders melted right down to my stomach. What a good honest man. I didn't get your name but I just want to say thank you, Sir! read more

I've been doing business with Park Vacuum for 24 years when we were given a Simplicity Vacuum as a wedding gift. The first lasted over 10 years with minor maintenance, the second last nearly 15 years with minor maintenance. I just bought the newest Titan T4000 model for a fair price. All my old attachments will still fit. He offered to recycle and reuse any parts from my old vacuum. They have products and attachments you can't find on-line (an amazing stair turbo attachment) and know vacuums like no other business. The hours for this small independent business are slightly inconvenient, but well worth the effort to support this honest and exceptional local small business. read more

Bought a simplicity from here years ago. It has worked great. I have brought it in for repairs and yearly thing ups. Longest lasting vacuum I've owned. The owners of the shop took the time to educate me on parts, things i can repair myself etc. Great small business. Always upfront about pricing and timing. read more

When I moved here from Detroit, I needed to find a place to service my Simplicity vac. I found Park to be the closest to my home and I checked it out. I have brought my vac in 3-4 times for service in the past three years when the handle stopped working, a part broke or it wouldn't turn on. Each time the problem was fixed quickly, within 24 hours and I never paid more than $200. I know that sounds like a lot but this is not a throw away vac, it can last 20 years or more and it's worth it to fix it. Thanks, guys! I highly recommend Park Vacuum! read more

I sent a vacuum in to be repaired last week. I got a call today saying that the requested repair is illegal, and he refuses to do it. Why he wanted to keep it over the weekend to 'diagnose' this supposedly blatant problem instead of telling me on the spot is beyond me. Now I have to make a second trip to SLP to pick up my still-broken cleaning equipment. He also told me that if I don't come pick my vacuum up within the next two days, he will throw it away. Needless to say, I will not be sending any more vacuums to this shop in the future. read more

Last year we purchased a $400 vacuum from this place. Last week it stopped working. We were told that we could pay $300 to fix the machine or he would be glad to sell us a new "better one" for $400. Apparently the one he originally sold us "known to have motor issues" and couldn't pick up anything except dust. When we asked for our vacuum back, he told us it was in pieces and we should just leave it with him. This place is shady! read more

Best vacuum service in the land. The service is very fast. on several occasions my vacuum was spewing out a nasty odor and the wheels were falling off. They had the vacuum running smooth and rolling great with-in a day or so. The staff are friendly knowledgeable and flexible. Sometimes you'll have to weigh whether or not you'll want to buy a new vacuum or have them make repairs because it can get expensive depending on issue you're having, BUT they are honest and fair.They also have a solid selection of vacuums to buy with varying qualities and prices for all sized pocket books. I mostly use them for the service but the next time I need a Vacuum I'll probably buy one from them. read more

I brought my vacuum to Park Vacuum Center for a second opinion after another store told me the motor was out. The owner took it in and called me the next day to let me know it was only the cord that was causing the problem. When I got it back, they cleaned it up so well it looked like a new vacuum and it's running like new too! I'm so thankful I brought it to Park Vacuum-- I will be a customer for life! read more

We moved to MN 20 years ago and shopped several different vacuum stores before discovering Park Vacuum about 18 years ago. They're the best! The General Manager, Craig, is very knowledgeable about his products and always very helpful and personable. Whenever I've needed any repairs or replacement parts the service has been very efficient and quick, either while I waited or within a few days. He also always has the HEPA bags I use in stock along with nifty attachments such as an extra long dryer lint removal tool. I've been very pleased and impressed with their Simplicity brand of vacuum. I've now owned two Simplicity canister style vacuums which I've purchased from Craig at a very reasonable price. They have the most powerful suction of any brand I've ever tried plus the suction power is easily reduced to different strengths with the touch of a button so you can vacuum a variety of flooring plus even delicate throw rugs, etc. These are very well made machines with metal, NOT plastic, undercarriages, powerful light on the power brush head, extra long (28ft) retractable cords and they are made in the USA! I highly recommend Park Vacuum and General Manager Craig for any of your vacuuming needs.. Cindy read more

I purchased a Simplicity vacuum in September and had some issues with it-It seemed as if the vacuum was just a lemon. Each time I brought it back Craig was very helpful and accommodating. The third time he agreed to exchange the vacuum for a new one. The staff was helpful and did what they could to make the necessary repairs and realized that exchanging the "lemon" for a new vacuum was the right thing to do and they did it within a day. I would highly recommend Park Vacuum Center because they are knowledgeable, honest, helpful and stand behind their products. read more

Simply put, A great place to get gauged. Everything here is more expensive than you will find it in other local vac shops. Go to a place like Osseo Vacuum or Johnston's on Penn. They know how to treat people. read more