IF I COULD GIVE THIS PLACE ZERO STARS I WOULD . I'm currently a tenant on the property (also apart…read moreof the tenant board) and seeking the fastest way off this property. I've been here 5 years and didn't have any problems until this new management company signed on to run the property (Franklin group) now we barely have a maintenance man so things are not being properly fixed. The doors , fobs and codes barely work & we have reported this problem multiple times. A resident was locked out until 7am resulting in her sleeping in her car. We had a bad infestation of mice and all pest control do is spray and give you three mousetraps and tell you have a good day.Now it's being brought to light that a tenant is having a rat infestation after being forced to live next door to a biohazard unit that no one wanted to enter. And management said it's too expensive to clean. The unit was not cleaned until we threatened to call the news. The tenant property has been destroyed because of the rats and management did nothing but tried to point the finger at the tenant she was offered another unit right next to the infested one when appliances were pulled out in the new unit you can see that patched up holes which already showed the infestation had reached there so because she refused the unit and decided to move they are refusing to refund her the money for the months she was unable to live in the unlivable unit . THESE ISSUE ARE REAL AND ARE HAPPENING IN REAL TIME. PLEASE DONT MOVE HERE SAVE YOURSELF THE TROUBLE. DOCUMENTS ARE BEING FORGED PAPERWORK IS GOING MISSING AND THEY HAVE NO ANSWER FOR WHERE IT WENT. THE NOW HAVE A DAMAGE LIST WHERE THEIR CHARGING RESIDENTS FOR SIMPLE MAINTENANCE. Their charging for clogged toilets and more. THEIRS PROBLEMS LEFT AND RIGHT FOR ROACH , rats, saw tooth grain beetles, water bugs spiders . Don't count on the laundry room because the washer and dryer's are always broken . They count on 11 building to use 3 washers and 3 dryer. They don't handle any situation properly protect yourself and your family for slum landlords like here you deserve better. STAND CLEAR OF THIS PROPERTY PLEASE. IM BEGGING YOU AND FORE WARNING YOU

From the owner: Conveniently located one block from the Congress Heights Metro Station, residents enjoy easy access…read moreto a variety of Southeast DC attractions and conveniences. Bolling Air Force Base, National Harbor, the Navy Yard, and Homeland Security Headquarters are close by, as well as schools, shopping, banking, and recreational areas. Downtown Washington, DC's monuments, museums, entertainment venues, and restaurants are also just minutes away via Metrobus and the Metrorail. Please contact the property directly to find out about prices, income restrictions, and rules and regulations related to this property.

I have friend that have been living there for quite some time. Improvement needed on making repairs…read morein the units.

I went to Southview apartments and applied for an effientcy apartment and was approved and during…read morethe walk thru i informed lakeysha in property that there was several issues that need to be corrected and nothing was done absolutely nothing. They allow you to Vacate if you're not satisfied as long as you move within 30 days i was there 6 days . -I still have not received my money back and I will never rent any apartments that do business like this I didn't move in and was only there for 6 days and still haven't received my money back and I've called over 13 times to the office as well as corporate office PLEASE DO NOT RENT TO SOUTHERN MANAGEMENT- THEY DONT RETURN CALLS AND THEY DON'T RESPOND TO EMAILS It need to be a law against property management companies who don't refund new tenants their money back within a reasonable time. We paid them upfront and yet being told we have to up until 45 days to get our payment back ? I now will need to take court action against them. What are our rights by law? I left messages for past two weeks for Todd Wilson and I called the corporate office and left message after message for Lynn Phillips THE VP absolutely no response or updates on my payment Do not rent here make them work for that commission money

I checked out numerous sites in Congress Heights and this complex was by far the nicest. Clean,…read morewell-groomed lawns, staff is incredibly friendly. The apts have little patios or balconies and have a comfy feeling. I decided ultimately to sublet instead of rent but I hold my experience of checking out a studio there (for just 699$) as a great one. Would recommend it to anyone looking to live in congress heights/south DC.

From the owner: Due to the Coronavirus, please know that the well-being of our associates and residents is our…read morenumber one priority. In light of the recent CDC recommendations and government orders, we are taking precautions to optimize safety for everyone. If we have a model or vacant apartment available to show, we will gladly provide a Virtual Tour of our community by appointment using FaceTime or Skype. Please contact our community associates directly for the best way to view our community today! Urban Convenience. Suburban Charm More Great Things to Come Come discover the perfect floor plan for your active, DC lifestyle. Choose from one of our comfortable studios, spacious one or two bedrooms, or expansive three bedroom layouts, all designed to fit you perfectly. What's even better? When you choose to live at Randle Hill Apartments you'll have a front-row seat to the exciting enhancements planned for this dynamic apartment community in the spring of 2019. Visit our leasing office to learn more!

Good Morning, I am…read morecurrently a resident of Oak Park I have been here since 1998. I have to say we have finally have a property Manager Ms. Johnson on board who cares for the residence who have been here for a while. She's always pleasant and always professional when there's a issue she gets things resolved

I have lived at Oak Park for nine year and throughout the nine years there have been several…read moreissues. Since Shalonda has become the property manager (about 2015) things have changed for the better. She has done different things for the resident that make us feel appreciated such as a cookout and Halloween door contest. Most recently we have had our parking lot repaved, the lighting on the property is brighter, the sidewalks have been fixed. There are somethings on the property that still need work but I feel as though it is coming in the future.

Where Do I Start ... We'll we going to start with the leasing office & the people in the Leasing…read moreOffice Let's Start With J.Best RUDEST , NASTIEST, UNORGANIZED,UNPROFESSIONAL person You'll ever meet. She doesn't know how to talk to people she always have an attitude & always threatens to take someone keys or kick them out without doing the proper steps. No matter how much you communicate your situation she acts like she dont remember a thing you said or talked about , that's not good for business.. then she can't provide hard copies of documents that you ask for she always sends a E-Signature Document... They Are A Janky Business I Signed A 12 Month Lease With Maleka ,Now that my year is up Then they try to say she don't work here & that i signed a 15 month lease Then She Places people Document on the outside of there door with no envelope to secure just have these people information all out in the opening. WHEN THINGS NEED TO BE FIXED THE Maintenance DO Whatever they want around here Caught one of them smoking weed outside the building , but I'm still sitting here with no AC Then Whatever Jamal Role is in this whole apartment thing is a Joke because one min I ask J.BEST who do I talk to She say JAMAL Then I Ask JAMAL He Say I Gotta See What J.BEST Is saying This is my first apartment & I made the biggest mistake of my life *DONT MOVE TO MARLBOROUGH HOUSE*

"I decided to apply at Marlborough House because I was impressed with how well the property is…read moremaintained, and I specifically wanted an apartment with a balcony. However, I never expected the process to feel like an interrogation. From my very first visit, things felt off. Initially, I was told I had applied for a one-bedroom apartment, only to be later informed that I had applied for a two-bedroom with the balcony. Then back to the 2 bedroom with no balcony. When I inquired about the two-bedroom, two-bath unit, I was told someone had already submitted an application for it. After waiting about 45 minutes for a tour of the two-bedroom with a balcony, the leasing agent mentioned that a current resident was also interested in the same unit. To make matters worse, I was accused of submitting false pay stubs, and when I reached out to the corporate office for help, I received little to no assistance. I provided everything they asked for, only to be told later that the apartment I applied for was no longer available. Instead, I got a call saying I was approved for an apartment without a balcony--the very feature that drew me to Marlborough House in the first place! Why would I apply for an apartment without a balcony when that was my main requirement? I truly believe they delayed the process so existing tenants could secure the two-bedroom with a balcony. And because my best friend Challenged the assistant property manager on the referral fee! Which they had the signage has been up since April 2024! This was, without a doubt, the most stressful experience I've ever had with an apartment application."

Ms. E. Robinson you're the BEST thing that has happened to this property. You're professional,…read morepatient, helpful and kind even under stress. You bring out the beauty in leasing for this place. You're a real asset to Parkway Overlook. Thank you for your customer service.

I called to inquire about their 3bdrm Apts and Ms. Samantha was very courteous, sweet and had a…read morevery pleasant attitude. She helped answer all of my questions and concerns. She is a GREAT Asset to your Company and she Exemplifies Exceptional customer Service. Y'all check her out!! Stacey

The most "mice" infested apartment I've ever lived in 4311 # 507. Every week we caught at least 3…read moremice. They would come do what they claim is a seek and seal and the mice always found ways around what they claimed they did. They had one exterminator company that was effecient but the office didn't want to listen to them and that company never came back. I even have pictures but I'm sure I can't upload them here. Also the noise and the weed was ridiculously loud. Move there are your own risk! Actually don't even subject yourself to this.

That leasing manager, Robin is horrible and lacks tact. She pretends that she has years upon years…read moreof customer service in property management but her reputation or that lack there of says other wise. Every time you approach her with an issue she becomes so preclempt and defensive. The other young ladies in the office act as if they are afraid of her and they are usually not as helpful. The place is infested with rats and they always claim to do everything that they're able to do BUT correct the issues. The ONLY thing that I miss about living there is the close proximity to Little Ceasars pizza! The only reason I'm giving it one (1) star is because it won't allow me to move forward with posting this without doing so. Please do yourself a favor and bypass this one. You'll thank me later.