This building is infested with rats and bed bugs . They don't clean properly . It's been dog poop…read morein the stairs for two weeks when told to the rental office or concierge nothing is done . Dog pop sits in the entrance ways of the fire exit mentioned to concierge nothing was done the stains is still there . They harass you for bed bug treatment and inspection.as if you're the problem. I'm not sure if they're aware that they are dragging these bugs from home to home per their little inspections . The elevators licensures are out of date . The rats in the ceiling HA yes that's what I said . They put traps in the ceilings but don't check them . You catch them with traps but no one is cleaning inside these hole where there is rat feces which contributes to my kid being sick . When told I didn't want them in my home where my rent is paid they threatened me with an eviction because DOB IS ON THEM ABOUT TGE BED BUGS ... FAIR WARNING DONT MOVE HERE . The building is over 50 percent unoccupied

I recently had to move out early after losing my federal job. I'd been living at Allegro for just…read moreunder 6 months after having moved to DC from Idaho. My family stayed in Idaho and was due to join me in May. From the beginning, this team was easily the best and most professional I've ever rented with. Ernest always greeted me by name, and with a huge smile. Johnathan is genuinely one of the nicest, most professional and caring individuals I've ever met. Sam and Brittany were always ready to smile and welcome me home from the concierge desk. It was as if they knew I'd moved there, away from family, and wanted to make my stay feel more comfortable. I'd put in a maintenance request, and it'd usually be done within the day, two at most. The property is beautify and very well maintained, and the ammenities were perfect. They even kept treats at the counter for our furry family members! I hated leaving this place, but I couldn't afford to stay without a job, so I moved back to Idaho. They even worked with me on breaking the lease so I didn't go further into debt. This is one of those rare places that care more about the pride they take in their work and in serving their tennant community than they do about their own careers. They're truly a wonderful team, and I'd like to personally thank them all for the most wonderful six months a guy could expect in my circumstances. If I ever make it back to DC, I know exactly where I'm going!

I have not actually lived here, so please discount my review accordingly. However, my experience…read morewith Elevation was negative enough to make me take the time to write a review. I decided to put in an application here on a unit sight unseen because the advertised rent and unit size (at least on paper) seemed to be a good deal. I was really trying to find as much space as possible for as little rent as possible. I came by on a weekend when the office was closed to walk around the building. I was able to follow some people inside and took a look around the areas that didn't require a key fob. The building is at least 10 years old at this point and looks rather dated, but overall it was adequate for my purposes. There were police in the area out front for some reason, but I decided to overlook that, the relatively high crime in the area, as well as the low reviews online for this building, as the price and the space seemed right. I went home and applied online. Now here comes the part that makes me leave the bad review: To apply to rent here, you have to let a third party platform log into your bank account(s) to verify income. In any other place I've rented, I've been able to provide a letter of employment or a pay stub. This practice of handing over your log-in info is sketchy and overly invasive. However, I do think this is a common practice in the DC area and renters probably don't have a choice in the matter. My application was denied because my bank accounts showed no income, despite my having lots of money saved up in my accounts. I've been traveling and had just started a new job. As far as income goes, I make more than twice the monthly rent required. When I inquired why I was denied, the person at the leasing office suggested I had a criminal record or bad credit. This upset me as I have neither. Hearing my voice raise, he decided to look at my application and explained it was denied for "lack of income." When I asked how we can address this, he said I could pay up to one month's rent for someone to be a guarantor for me, or I could provide my own guarantor. Again, I feel it is predatory to make your requirements so rigorous that you can offer someone the "service" of providing a guarantor at the cost of one month's rent. I provided my own guarantor, a family member who was willing to vouch for me. THE OFFICE NEVER FOLLOWED UP WITH ME OR MY GUARANTOR. While I lost out on my $50 application fee, I feel I lucked out by not moving into a place where the office staff are uncaring and careless. At the very least, do what you can to rent out your units and get people to sign. From a business perspective, the management company is losing money by having the current crop of leasing agents representing them.

I did a tour here and the leasing agent was very friendly. The amenities seem top tier, but she let…read moreme know they do not advertise they have Affordable Dwelling Units on their website. I think that is pretty shady and implies they only want a certain clientele. After that comment I was totally turned off and didn't move forward with the housing application.

A Collective Christmas: Twas the night before Christmas,…read morewhen all through Park Chelsea No shipments were sorted, not last week's delivery I sent down my partner to gather our packages, But he came back with nothing, no presents to unwrap with When I badgered and questioned him, he relayed that fateful line "It won't be ready for an hour, please come back another time" "But honey I need it," I begged and I pleaded "It's even been logged on the app that they heeded" What is the point of these notifications? Ready for pick-up, is there more to the equation? So here we sit with no bounty from Cringle Killing some time by making this Jingle

Good Morning, Tge best part of my experience is being…read moregreeted by the beautiful, professional, with a great spirit and smile is Ms. Jessica A Concierge), she makes me feel at home

I lived in Sutton Plaza for about six months and it was probably the best management that I've ever…read morehad, period. The staff are great. The apartments are well finished although the walls are a little thin and parts of the building are dated. On the whole, I would definitely live there again.

Yeah! go sutton! My sister lived in these apartments for a year in DC. The establishment and main…read morelobby are very clean. The security was very vigilant and kind. When office hours are available, the housing staff are available for questions, comments and requests. My sister had a one bedroom. It was rather small, yet cozy if you had small furniture. It is rather slender. Otherwise, it stayed warm in winter and the location is easy to walk or run to monuments and see the white house.

I lived here for 11 months (11/14-10/15). The only reason I moved is because I transferred to my…read moreagency's San Francisco office. So why 5 stars? 1. The insulation. For the first week or two I moved here, I had the feeling like I was the only person in the building. I never heard a sound from one neighbor, and ocassionally would hear a muffled loud laugh from my other neighbor. That's it. You could hear hallway noise somewhat easily from the kitchen/living room, but that was hardly ever an issue since the hallway didn't get a ton of foot traffic. 2. Very prompt replies to maintenance requests. You call in the morning, it'll be fixed by that afternoon. The one time I had an emergency on a Sunday, they responded promptly too. 3. I saw one ant in my 11 months there. Nothing else. 4. Value. I paid $1795/month for a top floor, recently renovated apartment. Much better value (IMO) than any of those newly built apartments in Shaw, U St, etc. 5. management. Besides prompty taking care of maintenance issues, they don't BS you. Moving in and out was very straight forward. I had to get out of my lease 1 month early, and they were able to find a new renter, so I was saved from paying that 1 remaining month. One downside: you still can only pay rent via check. No online bill pay option. Overall, I'd recommend the Park Monroe. If keener managmeent runs all their buildings as well as the park monroe, then I also recommend them too.

Hello! I lived here from October 2019-October 2020. It was the worst living situation I've ever…read moreexperienced. I got a 7th floor studio apartment (400-ish sq ft) with one bathroom and kitchenette for $1575 a month. My parking space was $175 a month. So I was paying $1770 a month (*with a $55k salary*). Let me tell you how much of a joke this was. Let's start off easy, with the parking space. I did not get a full parking space, yet I was paying the full amount as everyone else in the garage. Due to an extra wall protruding, the corner parking space I had was impossible to turn into, park, and get out of. If I turn in too narrow, it blocks off space for the car next to me. If I turn in too wide, it's nearly impossible to get out of it without hitting the car parked behind me. The butt of my car always stood out because the parking space was a half. Why should that be $175? Now for the apartment. The carpet was an ugly beige, reminding me of like someone's parents' house basement. Any stain was impossible to get out. Aesthetically, not pleasing at all. I fell for the beautiful view initially, there is a wall of windows next to the bed. However, as the apartment is on a main street (16th St), it means NOISE. The constant humdrum buzz of cars whizzing by yes, but also Sirens of ambulance and police constantly, and late night roaring and yelling by homeless drunk people. There is no overheard lighting (except for a horrible florescent office-like light in the kitchenette) so I had to have two standing lamps (in opposing corners of the apartment, for more evened-out lighting), plus a bedside nightstand lamp, but were still not good enough really. The way the studio apartment is designed is horrible. You really can put the bed on either side of the room, but there is no room for a couch. I mean, technically there is, but you would risk blocking the front entrance. So I had to have an arm chair there but it looked pretty awkward given all the space. Then, here is the worst part. The kitchenette. What a joke excuse of a kitchen. I really hated it. So design-wise, it's ugly, all-white, non-remarkable and cheap looking. There is NO dishwasher. There is NO microwave. There is literally a tiny square gray sink, a small area of counter space, then the stove/oven. I would have to wash dishes pretty fast considering more than two meals meant that the sink would fill up. But there is no place to dry the dishes/post unless I used that small bit of counter space. But then I would need that small bit of counter space to cut my vegetables, or else I'd just turn around and use the f---ing kitchen table to cut my things. And THE STOVE/OVEN. So the stove fire didn't work when i turned it out, so I would have to use an extended lighter and turn on the stove the same time to get any fire. THERE IS NO VENTILATION. NONE!!!! THERE IS A HOOD ABOVE THE STOVE. Like a hood that looks like a ventilator, but it's like plastic looking and no actual utility use. It's a fake ventilator. Do you know what that means? It means that every time I cooked--EVEN IF IT WAS JUST BOILING WATER FOR PASTA--the fire alarm would set off. Every time. Not a couple times. Not every other time. Every time. Do you know how management responded to this? They appeared at my front door knocking, without advanced notice which was inappropriate. Then, they say they read my email about my fire alarm constantly going off, so here is their solution for me: a shoe cover. Yes, you read that right. A cloth, drawstring shoe-cover FOR F---ING SHOES (!!) to put over my fire alarm. And the best part? "Don't tell anyone about this please," the management pleaded. THE AUDACITY! No room for things like blenders or a coffee maker either since the counter space so small. You know what I had to do when making breakfast? I'd have to take my toaster out of the cupboard above the fridge that's annoying to reach. Make my toast. Then I would have to put the toast on a plate and onto the table. Then I'd have to use the remaining counter space, where I previously had my toaster, to cut things, etc. So much back and forth. Next, I'm going to go into their COVID management. When I got COVID in August, I notified them. And they DID NOT send a mass email warning everyone, or step up their disinfecting. It was like they wanted to hide it. In Hong Kong where my friend lives, one person got it and everyone was notified and they shut things down. Here it was like they downplayed. Anyway I hated living here, it was miserable, overpriced, management was awful and often petty. ALSO NO WASHER DRYER IN UNIT. You have to pay $$ for that and go all the way down to the basement. Once I put $30 on my laundry card and it took it, but then wouldn't work on the machines. I told management. What did they say? "IDK what to do, but why don't you call the owners of the laundry machines yourself and ask them how to get your money back?" THAT'S YOUR JOB. I pay you to do things like this. ugh.

Maintenance is ATROCIOUS and the people who answer the emergency maintenance line don't even work…read morehere or live near here. They don't know any information at all and are only open during normal business hours so good luck if you have a genuine emergency happen to you outside of 9-6. Management is a joke as well and none of them communicate with each other. Laundry is a joke machines never work I would never recommend this place to anyone.

Maintenance is great here. We were having issues with our dishwasher and Franklin Lopez helped…read morereplace it with a brand new one.

Do NOT, and I cannot stress the NOT enough, rent at Rhode Island Row. If your experience here is…read morehalf as bad as mine - then you'll still be miserable. It started with the leasing process back in spring of 2024. My fiancee and I were trying to get our paperwork in order and every time we called to ask for clarification, we got different answers about what was acceptable from different people. It took over SIX WEEKS to hear back from the assistant manager, who had been on vacation and apparently didn't leave a sticky note or any sort of instructions to the person next in charge. She said that she didn't know how the online forms worked because she "had never seen the website before" -- this will be a common theme with her as she didn't know how the payment page on the website worked either. Ten days before we were supposed to move in I got a call: the apartment that we signed for had been inspected and was - in their words - "Unlivable and uninhabitable." So instead they were going to move us to a different unit down the hall. We got a shoddy video recording of the place, and were assured that it was a nice apartment unit. What the people of RIR "forgot" to mention was that this unit is DIRECTLY UNDER THE GYM IN THE BUILDING. So now my fiancee and I get to hear people running on treadmills, dropping weights, jumping rope, punching/kicking the sparring equipment, and more - at all hours of the day. Let me clarify that we would NOT have agreed to this unit under normal circumstances, were COMPLETELY unaware that we would be under the gym, and if they had told us about it before rushing us into a new contract then we would not have signed. There are small display stands outside of each unit door that you can put decorations on, many people do. My fiancee and I put a small painting on ours, and it was ripped up and destroyed by another tenant within 48 hours. Wish that I could say whoever did it was caught, but there are no cameras in the hallways - so anything could happen out there and no one would know. The parking garage connected to the building is owned by a separate company that will charge you hundreds of dollars per month to do a shoddy job making you feel like your car is secure: we hear car alarms going off nearly every morning or night., and they don't seem to mind the homeless people just laying about the place. The CVS at the end of the block is a joke, the shelves are never more than 25% stocked, and people steal things from there constantly. This also goes for the Giant up the street - seems convenient on paper, but you'll learn how badly run that store is too. The main elevator to our building goes down seemingly every other week, and the most recent time that it did it was down for about three weeks. Communication is piss poor here. You can call the concierge desk about something and the person working there will constantly interrupt you and just try to get through the conversation as quickly as possible without a resolution. If they say they're going to follow up with something, it turns out that YOU have to be the one who follows up or you'll never hear from them again. Apparently Buzzuto hires temps for a few weeks at a time, because the faces of the desks change constantly and no one seems to know how anything works here. For example the pool closed the first weekend in September, and we were still getting emails about the pool closing "soon" mid-way through October. Your mail and packages will not be safe here. We've had multiple instances of ordering something, getting the confirmation email that the package was delivered, but no one at any of the desks have any idea where it is. One of my most recent packages was lost for over a week - and when it was found it had been shoved in the back of the mail room with our unit number crossed out and a different one scribbled on the side. There is more, but I'm at my character limit. Let me just say that the best part of RIR is how close it is to the metro station, so you can get away from here quickly. We cannot wait to move out.

If you live in Apt 516, there is a gym with hard floors over your head. Don't make the mistake of…read morerenting here and paying $3,000+ per month for lack of security and lack of management working to solve the problem. The Bozzuto name used to be synonymous with luxury. Rhode Island Row is definitely not that. Please read ALL yelp and Google reviews on this property. You'll notice the positive reviews are all from several years earlier. The reviews on the Rhode Island Row website are all positive as well and refer to "staff friendliness" but not the multiple issues at the property. The staff at this location has at least 200% turnover due to these issues. During our 7 month stay at RIR, our concierge at 2350 changed 5 times. If the staff refuse to stay, it's very telling. Be well informed of the vagrants who are allowed to camp in the Rhode Island Row stairwells freely, the rampant drug use in the stairwells and hallways by residents AND outsiders. The building has a supposed " no smoking policy" that is not enforced. The fire alarms go off multiple times per month due once again to vagrants easily gaining access to a supposed "secure" building. Bozzuto does not care about the residents of this property and the management on site will do nothing but say "we are so sorry you had that experience." Nothing is proactively be done to fix these ongoing issues. If there is an issue, the management sends a memo reminding residents of the rules, but it is as ineffective as you think a memo would be.

I like living at Mosiac at Metro! It's clean, safe, convenient to shopping for anything you may…read moreneed. There is onsite parking. The property is kept up nicely. The price is good for what you get. Hopefully it won't increase since there is new ownership.

I would like to say anytime I call the service team for anything especially an emergency they are…read morealways on time and efficient. I could be more satisfied with the team. Thanks for all your hard work in our community.