Hello Parker Bros! I'm trying to get ahold of you by phone, as I really need help packing a moving van this Saturday. I've left a message, and need to know if you are available for a couple of hours. Can you please get back to me to let me know? Revised: I never heard back from anyone! read more

Just got your reply to my yelp post. Indeed, we emailed you 3 times. My wife called you three times and left one message. I talked with you personally once on the phone and asked for a call back from the owner as well as two emails. We do have the records of the contacts. Even tried to contact you using your company website with no luck. read more

I'd give negative stars if it would let me. This was hands down the worst service I've ever had from someone I paid money to. To start, James (or Jim, he goes by both) scheduled a walk through of my grandmother's house as I wasn't sure what size truck would be needed or the hours necessary to do the job. He text me the morning of to cancel the walk through and said he'd just give me a quote of $290 for the packing supplies. I didn't love the idea of them not seeing it before but I gave a description of what we would be moving, 5 large appliances, a heavy rock in the yard for a memorial stone, the garage, and the entire 3 bedroom house and he seemed satisfied that they could finish the job in 6hrs of packing on Mon and 6 hours of moving on Wed. On Mon they were an hour late and showed up with just 2 guys. At one point they had a girl show up to help them pack, then they left us there without even saying anything. I sat with her for 2 hours before she said they were done for the day and I needed to pay them for the services done, they don't take payment at the completion of a job. Whatever, I guess I can deal with that. I was unhappy with how the packing was left though. They didn't take apart any of the bigger furniture and there was plenty left to still pack. Wed comes and they text to change the time from 9am to 10am. Then they didn't show up until 11:15 and never offered an apology. After being there for 6hrs and not being close to done, I noticed that the truck was full and said that if they would knock $100 off, I'd get someone else to finish the job because it was taking too long and there wasn't anymore space. James became extremely rude and argued that I hadn't clarified how large the job was. I reminded him that HE canceled the walk through and he said that they aren't standard practice. Okay, you still scheduled it and canceled. We went back and forth while he tried to stuff things into the back of his truck. When I pointed out all the things left in the garage he said "Oh so you want to take all that trash too? Why?". The "trash" he was referring to was my grandmother's art supplies. She recently passed away and all of her supplies were still there. I told him it wasn't his place to tell me what goes and what doesn't and he got irritated. They then started with the desk on the back porch, it had some bird poop on it as the house was unattended for 2 months. James took it into the living room and set it on the middle of a rug they were supposed to pack. I moved it and asked him to not let the bird poop get on other items and he rolled his eyes. They then tried to load the rock that is being used as her memorial stone, I told him ahead of time that it was extremely heavy. He and his helper got it onto a dolly and tried to walk it onto the UHaul. They dropped it and broke a piece off. I was upset so I told him to leave everything else and take what we had packed. We set up beforehand that there would be 2 stops. The bedroom set was to be taken to Gilbert and moved into a 2nd story apartment. I paid an additional $150 because we hadn't originally said there would be stairs and I felt it was fair to pay extra. Huge mistake. They moved everything but the bedroom set, coffee table and rug to AJ and then drove to the next stop. I tried to monitor everything going into the 1st stop but with 3 people it was hard. We finished there and made it to the next stop. They got the furniture upstairs and said they were done. I asked where the other dresser was and they said they must have left it at the 1st location. I asked why the bed wasn't put together and they said they must've left the screws behind at either the original location or the 1st stop. They also unloaded a large box, 2 large paintings and the glass from a table at my apartment when it all should've been left at the 1st stop. James seemed to feel bad about it and said he would deliver the dresser himself on Friday. Okay, great. Friday afternoon he texts me back and says it will actually be Saturday. Fine. Then he no showed and wouldn't answer any of my calls or texts on Saturday or Sunday. I reached out to the girl that had helped pack since that's the only other number I have for him, and she said she was sure he'd get back to me. When I said I needed to speak with him about the missing bed screws (they weren't at either location and my bed is still sitting in pieces) she said I should've paid attention to the pieces as it was a big job. I paid for a FULL SERVICE move, that is not my responsibility. I told her as much and asked that she let him know he needs to contact me as I'm going to be reporting him to the Better Business Bureau and leaving detailed reviews on every page I can find so I can hopefully help someone else avoid this. It's now Monday morning and of course I've had no call and don't expect to get one. This "business" is a joke and James is the worst owner I've ever dealt with. I've attached pics of texts. read more

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Guys sent were great! They were professional, on time and took great care of all our belongings. A+++++++ Thanks Again!!! read more

Parker bros is awesome!!! Michelle took care of all my questions and needs over the phone when scheduling. Very good customer service. I had 2 guys come help unload a moving truck then take some of my old furniture to a donation center. Super helpful. No hidden fees. Great deal. Definitely know who I'm using next time I need some help!! Thanks guys!!! Taylor read more

I was so impressed with both Jim and Samuel. They were professional with a wonderful work ethic, great personalities, very efficient and helpful, careful with all of my belongings. As someone else said, if I could give them 10 stars, I would. A definite recommendation. read more

Do not hire this company! They have stolen my Aunt's furniture. They promised to deliver it to Kansas five months ago. James doesn't return my phone calls or texts. I have filed a police report and will be contacting the Better Business Bureau and the Department of Consumer Affairs. Save your time and money and don't do business with them. read more

We scheduled these guys to do a job and even sent a $50.00 deposit. On the day of the move they stiffed us. They did not call, we had to call them and only after many calls we got a text. They said they could not remember even taking the job. They took our $50.00 and have yet to return it after 2 months. At this time we have not been able to contact them, the number listed is always full mailbox. Obviously a company you may not want to do business with Since they have not returned any of my calls, and have kept my $50.00 deposit, they are unscrupulous (that means thieves). Beware read more

Be sure to read ALL the reviews. Funny how you have to search for the lowest rated reviews, which aren't factored into the star rating.

Showed up 45 minutes late, with much smaller truck than promised, when questioned them about it, they thought it would fit. Needless to say half way through they had to go get another truck, adding another hour. The boss said We would not have to pay for additional equipment. In the end , guess who paid for another truck. Charged double the original quote. Lesson learned , you get what you pay for. No refund, no apologies. read more

Most outstanding crew ever. When UHaul let us down, these folks didn't. Worked harder than hard to get all of our boxes and furniture unloaded and reassembled, and kept a great attitude throughout. Worked around scheduling, saved us money, and had the most awesome crew ever. Thank you! read more

I hired these guys to help me unload 20 foot U-Haul with a 3 bedroom house inside, and they were fantastic! I'm downsized from a house to a one bedroom apartment so the it was complicated because I had to first go to a storage unit, then go to the apartment then BACK to the storage unit with things from the apartment. Well, Jim and his guys were right on time and set to work. They were very professional, helpful, friendly and respectful of our things, especially the two large antiques that we have. We went over the original three hours agreed upon, but Jim showed no signs of being rushed which I really appreciated. And price wise, it was very reasonable. I am very happy that I hired them and I probably will hire them again. read more

Having just moved from California to Arizona we appreciated the help of Parker Bros Moving Company. They scheduled our appointment in advance and were very friendly and helpful. They even helped put our bed together and brought a dolly to make the move easy. Their rates are very comparable to other moving companies in the area and they are dependable, 5 out of 5 stars-I would recommend! read more

We scheduled our move with Parker Bros & they NEVER SHOWED UP! I texted, called, left voicemails, etc. Nothing, no response. They never communicated they weren't going to show up even though they were in communication with me the night before our appointment. I gave them a deposit & they still have not got back in contact with me for my refund, since they never showed up. It has now been 5 days since our move date was scheduled & they still have NOT contacted me. We were able to hire First Source Movers (in Casa Grande) & they saved the day. read more

I cannot thank Michelle, Jim, and Sean enough for helping my 75-year-old mother move. They picked my mother up at her condo, helped her into their car, and took her to UHaul to pick up the truck she rented for them to drive. From there, they headed to the shipping depot where the contents of her old house had arrived from Michigan, loaded up the truck, dropped some of the contents off at her condo first, put together exercise equipment and furniture, positioned everything according to her wishes, made sure that my mother stayed hydrated and rested, unloaded more from the truck at my mom's storage unit, took the remaining items to a house in a neighboring town, and returned the UHaul truck on their own. I had contacted Parker Brothers from my home in Massachusetts, but they did such a good job that I did not have to worry about how my mom was being taken care of 2,000 miles away. Jim and Sean treated her like their own mother. We plan to use them in the future for any odd jobs she may need. Efficient and hard-working, honest and reliable, and most of all, CARING. Thank you Parker Bros Moving. read more

Parker Bros Moving loaded our furniture for a move from Casa Grande, AZ to Washington State. The owner of the place came to our house to tell us the size of the U-Haul to reserve. It was a full load right to the end of the U-Haul. I rented U-Haul blankets to protect the furniture and noticed that there were several of the blankets not used. As a result, many pieces of furniture had scratches, rubbed and the coffee table had a huge piece out of the edge that would need repair. I called Parker Bros several times, sent several e-mails asking if they had insurance to get the table repaired. It has been 4 months and I have not heard from them. They do not reply to my e-mails and do not answer my phone calls so I gather they have blocked my phone number as they do not want to deal with the problem. read more

If I could give 10 stars I would. I recently hired Parker Bros to help my family move into our new house. They were beyond professional. Jim was the main guy and he had a crew. They were all so helpful and went above and beyond to help make the move less stressful. After I was moved in I found backyard furniture I wanted to purchase on Craigslist. I had no way to get the furniture home since I don't have a truck. I called Jim and he and one of his guys from his crew picked it up and delivered it to me. Amazing customer service. Jim said he also has a crew that does household handy work as well. I plan to hire them for anything I will need moving forward. Thanks Parker Bros Moving Services. I'm a forever customer! read more

I wish that I had the same experience as others who have left reviews. They arrived over 2 hours past the time they scheduled. (they were scheduled to arrive at 2pm, and arrived after 4pm) We kept getting calls and text from them that they were on their way. We were supposed to have 5 movers, they showed up with 4. One of the movers left, so we had 3 movers and a small truck, they had to make 6+ trips back and forth due to the size of the truck (we had a 4 bedroom house). They arrived with no blankets to protect the furniture. Over all the movers finished just before midnight, it took them 7 1/2 hours. We had just had the entire interior of our new house professionally painted. The movers nicked and scraped up the walls in over 10 places.... the owner's response was that he didn't believe his guys did that. We even sent him pictures. Every piece of my wood furniture was also nicked and scraped. The owner took no accountability and told us that things were our fault. He ended up taking $20 off the charge of the rental truck because they were late. Then he took $80 off the total move because we were unhappy. However my husband had to argue with him over the phone to even get that. Now I have to hire someone to come in and patch up all of the nicks in my walls and repaint. AS for my furniture.. I guess I just have to live with scratched, dented, dinged furniture until I can afford to buy new stuff. I have used professional movers for over 10 moves in the past 15 years, some of my wood furniture has been moved over 5 times.... I have NEVER had an experience like this, I have never had every piece of my wood furniture ruined and I have never had my walls beat up so badly... especially 4 day old brand new professional paint. ..... It was aweful! read more

Thank you so much for the fast professional prompt service I was giving. You all acted in an emergency for me and will awesome very efficient, professional and caring employees. The movers treated my household items as if they were their own. I am very very pleased by the service I received, and will highly recommend to anyone. Thank you again for helping me with my emergency move. :):) read more

Great job, very prompt and on time. Very professional reliable company. I highly recommend them.

This review is long overdue as I moved to Arizona in October, 2016. I hired Parker Bros Moving based on their friendly and helpful nature. I could tell they cared as they were patient with my questioning and my reschedule. These guys are great! Price was exactly as quoted, no hidden fees or sketchy add-ons. They were on time and worked hard to get everything done quickly and correctly. I would highly recommend Parker Bros., in fact I wish I could give extra stars as they exceeded my expectations! read more