1. Parker Carpet

    1. Parker Carpet

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    Edgartown, MA

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    Parker Carpet

    1.0 (1 review)
    Closed 9:00 am - 4:00 pm

    Services - Parker Carpet

    Carpet cleaning

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    4 years ago

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    Floor Coverings International Cape Cod

    Floor Coverings International Cape Cod

    (8 reviews)

    Great company. Installers were the best and the floor and carpeting…read morewas done with skill and looks great. Would highly recommend the company and especially the installers. Thanks

    I was originally very impressed with FCI when I had the initial consultation. We had received…read moreseveral quotes and were impressed with Matt and his knowledge and guarantees. I made it clear how important it was to have the floors completed the week we had planned and was told they would be even with hidden issues. Was also told the quote is what it is and no hidden fees will arise at the end of the project. Only one person came for the entire project because his co worker quit before the start of my floors. Chris was fantastic but the subfloor under my tile was an issue and had to be ripped up along with the tile which I understand was an unexpected issue. I had to pay extra for more subfloor. I know it was out of their hands but I did not plan for that extra cost out of pocket. The project was not finished when I was told it would be because only on one of the days, they sent an extra pair of hands to help, which that helper scraped my wall so I had to sand and repaint that spot. Even after it was finished, the thresholds had to be replaced because the nails were coming up through them. This took and extra couple weeks to be completed . I will say Craig followed up to make sure it was done correctly and when all is said and done, Chris did an amazing job on the floors. I wish the communication from Matt to myself and the crew was better and I understand people are busy but a quick text is all I required to stay in the loop. Again, I gave 4 starts because the floors look amazing.

    Vineyard Home Center

    Vineyard Home Center

    (2 reviews)

    Went to VHC to look at their showroom for kitchens. Fast forward to having Nina come in, measure…read moreand price everything out we had decided to go with VHC for our kitchen project. In the beginning everything was great, Nina had came to the house multiple times to check the measurement, they answered all questions promptly and even up to the time the cabinets came in I was pleased with the product we had received and for the price. Everything started to go downhill when I arrived to the house and the cabinets were installed and the upper cabinets were measured 25" from the countertop to the bottom of the uppers (Standard is around 17"-19"). This was the equivalent of the first shelf being placed in the same space as the second shelf, the upper cabinets were too short, even with the trim they were extremely high. When I had called VHC, they tried to blame the installer and said they were not liable for the install. Even though they had recommended the contractor (that's a whole other story) and stated he does a high number of their jobs (Don't hire Gino!). In short, I had a number of upper cabinets that were not useable due to their size, I had a microwave that I could barely see in as it was extremely high as well. I fought to get a resolution but VHC never bothered calling back and the manager was always "out" or "unavailable". I ended up taking the cabinets down and donating them to habitat as there was no easy fix other than to replace the uppers and I was not willing to give VHC another dime. I took the more expensive approach, contacted another kitchen company where I can safely say that the cabinets were ordered properly and even one cabinet had came in incorrectly and they had stood by their work.

    They moved out to a different location. I think their poor business operation skills drop lots of…read morejob accounts.We don't go there any more ourselves. Even when I tried to place special orders in the new tile room, they are either lacking the knowledge of the products or just plain bossy to the experienced desiogners, or condescending the local tradesmen. So, they go downhill fast. They should drop that weird attitudes.

    Parker Carpet - tiling - Updated September 2026

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