1. Parker Carpet

    1. Parker Carpet

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    Edgartown, MA

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    Parker Carpet

    1.0 (1 review)
    Open 9:00 am - 4:00 pm

    Services - Parker Carpet

    Carpet cleaning

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    4 years ago

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    Vineyard Home Center

    Vineyard Home Center

    1.5
    (2 reviews)

    Went to VHC to look at their showroom for kitchens. Fast forward to having Nina come in, measure…read moreand price everything out we had decided to go with VHC for our kitchen project. In the beginning everything was great, Nina had came to the house multiple times to check the measurement, they answered all questions promptly and even up to the time the cabinets came in I was pleased with the product we had received and for the price. Everything started to go downhill when I arrived to the house and the cabinets were installed and the upper cabinets were measured 25" from the countertop to the bottom of the uppers (Standard is around 17"-19"). This was the equivalent of the first shelf being placed in the same space as the second shelf, the upper cabinets were too short, even with the trim they were extremely high. When I had called VHC, they tried to blame the installer and said they were not liable for the install. Even though they had recommended the contractor (that's a whole other story) and stated he does a high number of their jobs (Don't hire Gino!). In short, I had a number of upper cabinets that were not useable due to their size, I had a microwave that I could barely see in as it was extremely high as well. I fought to get a resolution but VHC never bothered calling back and the manager was always "out" or "unavailable". I ended up taking the cabinets down and donating them to habitat as there was no easy fix other than to replace the uppers and I was not willing to give VHC another dime. I took the more expensive approach, contacted another kitchen company where I can safely say that the cabinets were ordered properly and even one cabinet had came in incorrectly and they had stood by their work.

    They moved out to a different location. I think their poor business operation skills drop lots of…read morejob accounts.We don't go there any more ourselves. Even when I tried to place special orders in the new tile room, they are either lacking the knowledge of the products or just plain bossy to the experienced desiogners, or condescending the local tradesmen. So, they go downhill fast. They should drop that weird attitudes.

    Parker Carpet - tiling - Updated July 2026

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