1. Parker Mason Wellness

    1. Parker Mason Wellness

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    Cary, NC

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    Parker Mason Wellness

    5.0 (1 review)
    Open 8:30 am - 8:00 pm

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    8 months ago

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    Creedmoor Centre Endocrinology

    Creedmoor Centre Endocrinology

    2.6(32 reviews)
    12.1 mi

    Let me start by saying that Dr Polanco and Andrea are amazing! They provide high quality care and…read moretruly want the best for their patients. I'm in awe every time I'm fortunate enough to see them by how much passion they show in their jobs. Trying to get in touch with somebody on the phone - good luck. I have been charged for a no show appointment twice. Each time, I've tried leaving a voicemail to cancel or reschedule and nobody listened to them or returned my call. Thankfully, they were able to remove the charge given the situation, which was nice, but still. To avoid this situation, I don't know why someone there can't just pick up the phone. I'm not too pleased with the demeanor or professionalism of the front desk staff. Every time I walk in for my appointments, all I'm given is "Name?" No kind of greeting, smile or anything. It almost seems like I'm a problem for them to come in for my appointments, which is why I usually try to just do telehealth unless something comes up where I'm NEEDED to go in office. When leaving, I avoid having to speak with check out by just requesting a follow up visit on the app. I've stopped trying to schedule in office at checkout because I get the same demeanor and unprofessionalism as check in. In conclusion, my providers are amazing, but the office staff is terrible. This is a medical office and it's absurd that NOBODY answers the phone or calls you back. You have to be very lucky to get in contact with someone.

    When I first came here, the service was fantastic. Getting blood drawn took less than five minutes,…read morepaying was a single process, and the doctors were able to see me in less than ten. However, my previous three appointments have been disasters. Waiting to get blood drawn took over an hour, and in my previous blood work appointment the nurse missed the vein twice, and went through it on her third attempt. My last visit resulted in a 50 minute wait to see the doctor, who I only spoke to for about 10 to 15 minutes before I had everything I needed handled and was able to walk out the door. Finding an endocrinologist in Raleigh was not easy, but I'll certainly go through the trouble of finding another if this is the new standard of service I can expect from Creedmoor.

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    Parker Mason Wellness - weightlosscenters - Updated September 2026

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