Doesn't even deserve 1 star! Horrible business, shaddy repair work and charging for parts or…read morerepairs not even done. The owner, even worse, cons and steals from customers, sells mowers through loan companies and then steals them to resale for cash. Report this business!

This is the WORST small engine shop I've ever dealt with. Dropped off a piece of equipment for…read morerepair, was told 3-5 days, well, a week passed. I called and was told it would be another week, and he would call me when it was ready, that he was "waiting on the part because echo doesn't like him". Well, THREE weeks passed, and I finally called and he said it STILL wasn't ready, said should be the next day. Next day I go to the store in person, and they didn't even know where my piece of equipment was. They finally found it, and it wasn't ready, so they said tomorrow once again. I informed them I would Be there the next day, and if it wasn't ready, I was taking it with me. Went back the next day, and it was ready, to the time of over $100 for a simple repair. No discount whatsoever for their tremendous levels of unprofessionalism. Then the best part, got it home, and fired it up, and it wouldn't stay running, had to take it to another engine repair shop. DO NOT use this business is my advice.

My hubby was looking for a new leaf blower to continue to work on his honey-do list. We stopped…read moreinto Northern Tool and were warmly greeted by the cashier and directed to where we could find a battery operated leaf blower. The store was very organized and clean.

Helpful and polite staff. They know where things are located. The store is well organized. Bought…read morea drywall panel lift.

Being a customer of D and K for almost 20 years, I have experienced a deterioration of their…read moreservice over the past 5 - 10 years yet I keep going back. Today is a new low in my customer service experience. After being promised for over three weeks my Stihl equipment would be ready and sharing my dissatisfaction, the heavy man became combative... I may need to have the police with me on my return visit to pick up my tool... very scary. My girlfriend was shaking. He said I accused him of lying; I never said that and his coworkers are backing him up. This man should not be in customer service if he is going to be this way with customers that express their dissatisfaction with being promised their tool be fixed for three Mondays in a row only to be told to come back next week...it has been atleast two months minimum anytime service is needed. I'm in fear of this man having to see him the next time I go in. I may need the police for my safety if this guy gets angry again. Not sure they have diagnosed my tool correctly because it is still not fixed.

Think twice about doing business with D&K Power Equipment on Canton Road in Marietta. I brought my…read moreblower in for a tune-up the first week of September and was told they were running 2-3 weeks out. I went back more than three weeks later to pick up the blower and it wasn't ready. I was told last Tuesday it would be ready "by the end of the week". I returned the following Monday to pick up the blower and was told "it will be the next one on the bench and should be ready by the end of the day or first thing in the morning". I told them first thing in the morning would be fine. I returned today at 10AM [mid-morning] and they still hadn't gotten to it. When I asked them why they kept promising me dates/times but weren't honoring them, they claimed they never said any of what they said. "I remember what I told you when I checked you in," the guy said to me. I told him, "You didn't check me in, your daughter did." After much mumbling and stumbling and outright denying what they said, they told me they couldn't work with me and returned my blower. So, 5+ weeks and they couldn't even get to a simple tune-up. Deal with D&K Power Equipment at your own peril. I will NEVER deal with them again.

Love Mower Menders! They will work on my older riding mower when other shops won't "waste their…read moretime". I like my little rear engine mower thank you very much! The shop is busy with servicing landscape crews as well as lawn civilians, but I consider that a good sign that they know what they are doing. They are friendly, lively, knowledgable, and appreciate your business. If they can't fix your lawn mower, it might not be worth fixin.

Shay was excellent today when I visited to get my self propelled mower repaired. It had stopped…read moreself propelling. She had a mechanic take a look and there was a twig stuck in the belt that was causing the problem. They removed the twig and sent me on my way no charge. Thank you for operating a business with integrity. Thanks!

Awesome! Service. My lawnmower was running since the end of last year. Every time I tried to start…read moreit I'd hear a whistling sound. I brought my lawn mower to these guys and they showed me the part that was causing the problem. They said they'd have it fixed in 10 min. between Andrew and Dillon, they had my mower completed in 5 min. along with a changed sharpened blade and new filter and price point was super affordable. I higher recommend this shop if you're having mower problems.

ACE IS THE BEST!!! Ace is usually my go to for hardware supplies, but they were closed on Sunday. I…read morewent to the 2 popular big box stores and could not find one employee to help me. I was looking for a component to fit a chandelier, and even brought the fixtures to make it easier for the associates. With no assistance; I purchased parts that I felt could work... wrong. Went to Ace in East Point and got assistance immediately. Tommy was so patient and helpful. From now on I will save my time, money, and peace. I don't mind the Sunday closing. I will plan accordingly. Thanks ACE for valuing the customer.

Ace's staff is superb. Knowledgeable and friendly. Compare this to any experience at L or HD…read more Every year they sell our community's community cat charity calendar and they always sell out. You can depend on Ace for sure. Thanks, Robert and staff!

I will not be going back…read more Dropped my weed eater off to see why it wasn't running. No one called with an estimate, only that it was completed. It cost $127. Had they given me the estimate I would not have paid that much to repair a machine that old. However, I figured, if it was running, that was okay. Got it home. It would run for 15 minutes or so before it died. I took it back and they thought the carburetor they put on it was defective, so they ordered a new one and switched it out at no extra charge. Got it home. Same problem. I called back and they now think its the rings. I explained that it was a little frustrating having to bring it back a third time and offered to just pay them for the parts they had already used and have them refund me the rest. I felt that this was a fair settlement since they were having difficulty diagnosing the problem. They were only interested in racking up more repairs for more money, or using what I paid toward a new one. However, at this point, I didn't feel they had earned my business enough to give them any more money. Asking someone to bring their equipment in a third time should be an embarrassment and more than an incentive to make the situation right. I was surprised that a local company that has been in business for so long had so little interest in making sure that a customer walked away satisfied. Some people have reported that the staff was rude, but I did not experience any of that.

After reading other reviews, I see there is a common occurrence that these people are rude. I would…read morehave to agree and would go so far as to say disrespectful. My 87 year old dad went in to have his edger repaired. When he picked up his edger a few days later, he paid and was given his receipts and left. When he got home he looked at the receipt which was incorrect. A couple days later he went back questioning the receipt. The person he dealt with was unkind and rude per my dad. The worker said, "I don't work for nothing, ya know". Was that remark necessary? Absolutely not. My dad got the correct invoice printed and went on his way, never to return. (Later we realized they had just attached someone else's the work order/invoice to his Credit card receipt.) So they did fix his edger and it is working properly. But I would never give my business to people who disrespect an old man. No excuse. Apparently, they have been in business for a long time and don't care if they have repeat customers or not. If you want to be treated like crap, go to see these people.

I called about my self propel not engaging and asked about time frames. Richard said he would look…read moreat it and possibly fix while I waited or maybe 2 weeks. I pulled up and he took it apart, fixed it and replaced the belt!! WOW!! Exactly the small business owner we want to patronize. Thanks Richard you made my weekend!! Steve

Reels provided me with fast and excellent repair work on my 5 year old craftsman mower. What…read moreimpressed me was their honesty. They could have charged me for unneeded repairs , but they didn't. I will continue to use them for maintenance, and highly recommend them for skill and integrity. Rev. Wilson Woodstock, GA