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    Parkhurst & Kent Construction

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    1 year ago

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    Matteson Electric - GE

    Matteson Electric

    (1 review)

    My property management company scheduled an outlet installation with Matteson Electric. Long story…read moreshort - they ghosted us and left my tenants in a lurch. Matteson was contacted by my property management company to do an oven outlet installation at an apartment in Rome, NY. Problem 1 - they didn't show on the date they were supposed to. They initially delayed 24 hours. Problem 2 - they showed the day after they were scheduled to, took a look at the issue, and said they would have an estimate to us that evening. They never provided an estimate. They did provide an excuse - namely that they had an emergency call-out that delayed them, but said they would get us an estimate soon. They never did. Problem 3 - My property management company called them SEVERAL times and left messages to try and get them to get us an estimate and/or follow up with us. They never answered or returned any calls. Completely ghosted us. Straight up unprofessional to disappear on and then duck a client. Had to start from scratch with a different electrician, so now my tenants are stuck without the outlet they need. Bad business practice, bad result for everybody. Avoid this business like they avoid following up.

    From the owner: At Matteson electrical we take pride in making sure our clients get exactly what they want. We…read moreensure quality work on every job and make sure it is done in a timely manner. We offer residential electrical work from changing a single receptacle to changing an entire new electrical service. We service all of Central New York and hope to hear from you soon.

    Parkhurst & Kent Construction - contractors - Updated June 2026

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