This place is terrible to get a simple answer ... this place doesn't want or need new customers obviously ... Never answers e mails either .. read more

We just had a new Roth oil tank installed today and couldn't be happier! Aside from being polite and lovely, the men who installed our tank were knowledgeable, efficient, and worked neat. People who know me know, that if I'm writing a review it's either because the service was incredible or absolutely horrendous. Today I'm writing because this team was incredible and they deserve to be recognized for it!I would absolutely recommend this company to anyone in need of a new oil tank. Thank You Parkside! read more

I've been a customer since 2006, when another company was a no show with a delivery to our house that we just moved into. A truck was here at 8am the next morning and I've been using them for deliveries and cleanings ever since. A bit pricey when compared to others, but I've had no problems with them, always reliable. Would recommend. read more

Not happy here. They get payed $4000 from pseg to install a water heater, next day my boiler doesn't work, now guy comes over all nasty and wants $175 an hour to fix it, says they didn't touch boiler. I never had this problem before that boiler keeps shutting down and I have to press the reset button all day. Not a happy customer here. read more

We used this company to remove an underground oil tank and install a new oil tank in our garage. The woman who helped us with the contract, Margaret, was very helpful. She was friendly, easy to deal with, quick on emails, and made the initial set up a smooth process. We were doing this for the sale of our home and had to reschedule the job once because of a deal with our buyer. She helped with this and made it easy to reschedule. After confirming our scheduled work day a few different times with Margaret and Denise (a woman who schedules service jobs), we received a call the day before the job to discuss changing what we previously discussed. They were trying to talk us into a foam abandonment of the tank rather than the removal because the process would be easier and less likely to damage our walkway. Originally, this is what we wanted to do, however, our buyer insisted on the removal. We explained this to them several times and they still kept pushing for the abandonment instead. This caused a lot of stress the day before the scheduled job because we just needed to get this done for the sale of the house. Mike, (I believe to be the owner), kept calling us to talk us into the abandonment. We finally had to tell them if they weren't going to do the work, then we'd have to go with another company but they are leaving us very tight with timing to our closing date. The day before everyone agreed to do the job originally booked. The day of the job, we received a call from Denise that they weren't going to be able to do the removal today because Mike had to close on the sale of his house. I told her that we are not fools and absolutely know that you don't find out about the closing of your house the day before! (Hello .... we are going through the same thing!). We were totally frustrated because they had no one else to send. She said they would only be able to install the new tank. I told her that we took the day off from work to have this job done today and that it absolutely needed to be done by Saturday. So, she said she would have the tank removed on Saturday. This jammed us up because we have a tenant in the house and we had to inconvenience him twice with loud construction noise (he works nights and sleeps during the day). In addition, it jammed our schedules up for another day when we are busy trying to relocate out of state. NOT HAPPY! We were told they would be there on Saturday at 10am to do the removal. On Saturday, we went out for breakfast and received a call that they were at the job and needed us home to sign paperwork. It was 830 am!! Again - jamming us up. We left breakfast and rushed home to sign the paperwork. The cement walkway was damaged (but we knew that - and it was expected). However, they left a large gaping hole where the tank was. They never refilled the hole with soil!! We had to pay additional money to have top soil delivered to refill the hole. After all these hiccups there were no offers for compensation, apologies, etc. To top it all off - they were scheduled to come do a tank reading on the day before our closing date. Denise called us the day of and said no one could come read the tank and they would just give us paperwork for the closing with an approximation. We were already out of state at this time and this caused us a great deal of stress as we were preparing for getting all of our closing documents together. I would say go with someone else if you are trying to do anything time sensitive. Just a lot of hassle for something that should have just been scheduled and done. read more

This company is horrible. They ripped us off. Said we needed a brand new oil burner, costing $7,000.00. We got someone that repaired it for $235.00. What a total rip off. Do not use this company, they are dishonest. They charged us $282.00 for absolutely nothing. They did nothing except tell us we needed a new oil burner and tried to sell us a new one. Don't waste your time with this place!!!!! read more

Steer clear of this business and their sub-standard installation of home heating equipment. Had a gas furnace replaced by them, it lasted four years before the duct work which they installed began coming apart. Not only did they give a hard time about coming out to repair their horrendous work, they didn't check the operation of the unit before they left. Same day the heat did not work and when they were called back Mike was combative and said it would require a service charge to get him to send someone out. Not for nothing but four years, the one before lasted 20 years! Do yourself a favor and find a reputable company who backs up their work. read more

My husband called in for an order of oil last night Tuesday, November 30 for delivery today December 1 Thursday he was quoted a price of $2.19. When I get home the bill was in the mailbox when I looked at the bill everything was scratched off and I seen they upped charged us from $2.19 to $2.25. I called the company and spoke to Denise who was very short with me and didn't like that I was questioning the written price change. She explained to me that on the website it states that if you order 200 gallons but come in underneath 200 gallons ( I came in at 187 gallons) that it's a different price. I explained to her that we only call in our order and never used the website to which she responded with well it's only six cents. So I said well if it's only six cents then take it off my bill. She was upset with me , she put me on hold and came back asked me for my address and then transferred me to someone else. The next woman I spoke to told me that they're a family company and they've been in business for a very long time and no one's trying to cheat me but these are the rules. And I told her that's fine but someone should have said something when a costumer is placing an order over the phone. She told me that I should look at other fuel companies and that they all do the same thing, and that I should know this already. I try to explain to her that previous to using them I used a different fuel company and we were under contract with them so I never needed to check fuel prices and how they change on the amount of gallons that you use. Her response to me was well you've been using us as 2015 so you should already know this. What the hell does me using them since 2015 have to do with what we are talking about?? Save yourself the trouble go somewhere else make sure you get the real quoted price for whatever amount of gallons use. She did mention that they're going to talk to all the girls and let them know to tell the customers that this is a practice of theirs and that she will talk to Denise as well. But from what I can see the last couple of messages here have Denise's name in it, so she's been doing these kind of things for however long she's been at the company and it doesn't seem to be a problem with them. read more

ParkSide Fuel Service - Picture of the bill in my mailbox - Heating & Air Conditioning/HVAC Near Me - Mt. Sinai, New York

Stay away from this company and definitely don't sign a contract with them. Our water heater has been leaking for 4 days now!! Still waiting for them to order the part.. not to mention the part isn't covered under the contract!!! We have two little kids and haven't had hot water and heat for 4 days. I called them multiple times and they keep saying " we are trying to figure it out"... can anyone explain to me what does that mean???? Figure what out!! Don't bother with them, they might quote a lower price on oil, but it isn't worth the pain of dealing with them. Stick with well know reputable companies. read more

Best company ever. They really helped me out and gave me a nice attitude. Would recommend if you need help with and AC or fuel problems.

I have been using this company for the past 2 years, each time only ordering 100 gallons at a time since I live on a month-to-month lease and have agreed to leave the oil tank nearly empty when we move out. We also live in a one bedroom cottage which does not need much oil to heat. In December I called for a delivery of 100 gallons and was told my total would be just under $300. The delivery occurred while I was out of the country and when I returned I found a receipt in my mailbox for nearly $800. The tank had been filled rather than the 100 gallons I had ordered. When I called to speak to someone regarding the matter, the woman took my information and said she'd call me back after she figured out what the issue was. The voicemail she had then left stated that it WAS IN FACT AN ERROR ON THEIR PART and to call her back so she could resolve the issue. when I called back I was expecting the woman to be somewhat apologetic and have a reasonable solution. She again admitted to the mistake being on their end and then proceeded to ask if i'd rather her refund my card so I could pay the $800 in "payments." I explained to her that I do not need a full tank of oil considering I live on a month-to-month lease and agreed in my lease that I would lave the tank the way it was when I moved in which was under 1/8th of a tank. I did not want or need the oil and was not expecting an $800 bill especially after being out of the country during the holiday season. She then suggested I ask my landlord to refund me for the remaining oil upon cessation of my lease. I was not thrilled about this suggestion as I don't feel that I should have to be put in a situation to beg my landlord to help me out to make up for someone else's mistake. I told her I would reach out to my landlord but I would greatly appreciate her speaking to the owner to see if there was anything she could do on their end considering it WAS THEIR MISTAKE. She assured me she would speak to the owner and get back to me..... two weeks went by and I never heard anything. I decided to follow up- speaking with a different employee and explaining my situation, I finally got a somewhat apologetic and understanding response. The woman put me on hold to inquire with the first employee handling the issues. Turns out the original employee "did not remember speaking to me" at all. I was told once again that I would receive a phone call back with a solution once the owner was spoken to. When I did receive a call back I was offered a credit to their company for $42. What a joke. I asked for the whopping $42 to be returned to my card and assured them I will be telling everyone I know to go elsewhere. read more