Great facility for anyone with Dementia or Alzheimer's care needs.read more

Staff is very caring and helpful, and the facility is small and friendly with almost a family…read moreatmosphere. Management at this location, however, is often unresponsive; if it weren't for that it would rate another star. Also, with a few mostly minor improvements it could be made more elegant.

From the owner: You will feel welcome from the moment you pass through our doors!…read more - Light-filled Dining Rooms - Lovely Outdoor Spaces - Comfortable Rooms - Beautiful Artwork Kenosha Senior Living is a charming residential care home situated in Kenosha, WI. We provide loving, compassionate care for aging seniors in a family-style home like setting. At Kenosha Senior Living, we pride ourselves in the care we give our residents, and the reliable and considerate service we provide to our families

Library Terrace has been a God-Send for our family. We are now blessed with the peace of mind that…read morecomes with knowing our Dad is safe and well-cared for. We tried what we could to keep him at home. Senior delivery meals were often found half eaten. The turnover with in-home care was so frequent we were never confident or comfortable having so many different people coming and going. He wasn't eating healthy meals, he wasn't staying hydrated, he was at risk for falls, and he was either sleeping or watching TV most of the day. His quality of life was gone. Life has changed for Dad. He is getting regular, "home-cooked" meals; he exercises daily, he participates in activities with other residents and keeps updated on current events. His Suite and the surrounding common areas are well-appointed, but homey. The number of suites is small enough that he knows all of his neighbors and the staff. Activity Director Robin has become a member of the family; Campus Nurse Sarah is attentive to anything that he needs. He remarks regularly on how quickly a staff member arrives when he calls - even if it is just to open the twist off cap off a drink. He has his own Suite decorated just as he likes it; the grounds are beautiful and provide an opportunity for bird watching and gardening. He is truly living in a community and I can't begin to say enough about his new home.

The issue I have is that many of the staff is very rude here, both in person before the COVID-19…read morehit and even now in the way they communicate on the phone but what scares me more than that is their response to the reporting of rude behavior. They seem to find a way to either covertly turn the blame around, make excuses or boast that despite your complaints that basically they are still the best assisted living facility in the area... if they are that is very sad. Their building is fairly nice for the most part from what I can remember and they speak great when you are moving someone in but if only that energy could be somehow put into genuinely consistent customer service and resolving complaints.

Wonderful, warm home atmosphere for elder care!! After visiting the corporate institutions please…read morecome here. This is how elder care should be done! Great home cooked meals, caring attention to people. All this and at a better rate than the under staffed corporate places with money spent on marketing instead of care!! Check out Theresa's!!

Over the past 2 years, my mother moved from a 1 bedroom in an assisted living facility to a nursing…read morehome and then to Theresa's. Even though the nursing home had many activities, Mom no longer wanted to participate in any of them and spent most of the day in bed. We moved her to Theresa's because it has much more of a home feeling to it, it doesn't have the institutional feel of a nursing home. The house is bright, clean, and the family room has wonderful windows that look onto a large yard. Mom quickly became more interested and engaged in what was going on around her after she moved. Theresa also encouraged Mom to walk rather than use a wheel chair. This also helped Mom's self-esteem. Because Theresa only has 10 residents, fewer staff are needed, so Mom recognized them more quickly. Theresa and staff were friendly to all residents and family members, encouraged visits, and were genuinely interested in the well-being of their residents. I would highly recommend Theresa's Home.

Robin Way will lie to you and claim to be an "age in place" facility. But what they really are is…read morean "age in place until you run out of money" facility. My mom has been a resident at RW for 2 years. In July I put Heather on notice that mom would be transitioning to Medicaid sometime around October. We received a 30 day eviction notice on September 3. Coincidence? I think not. Mom has been struggling a little with the onset of dementia and Heather used that as an excuse to evict her. During our time at RW these are the things I have noticed: 1. Missing meds. Seems like every month there were questions about why mom didn't receive her pain meds or her heart meds. 2. The room was frequently filthy. Sticky floors, black mold on the window frames, moldy food in the fridge. We put mom in assisted living to be ASSISTED with the activity of daily living and RW frequently did the bare minimum of care all while charging an outrageous monthly fee. Mom had an accident and bled profusely..the puddle of blood remained on her floor for days until I made a fuss and they finally cleaned it up. 3. The food was not good. Even on family day when they invited the families for a picnic they couldn't manage to serve hot food that was the correct temperature. Cold hamburgers and warm potato salad. I would drop in at dinner time to check on the meal because mom frequently complained about it. I usually found a thin lukewarm soup or other unappetizing meals. Nothing is more heart wrenching than a room full of our elderly picking at their meal because it doesn't taste good. I regret with all my energy moving my mom to this place. We were forced to move her and spend money she did not have to spare and n paying another move in fee to another assisted living facility. At her advanced age and limited cognitive ability, moving her to an unfamiliar place is the height of cruelty. Don't risk your loved one falling victim to this place. Do your research. Ask the director for a list of reasons they could evict up front before giving them a dime. Do not believe their "age in place" line of lies. They are in it for the money and will stop caring the second they have milked you for all you have.

From the owner: Having a little extra help when you need it most can be transforming. When you add in a beautiful…read moreatmosphere and gourmet dining, life is all the better. Assisted living in Kenosha, WI at Robin Way offers just that. Our highly experienced team takes great pride in providing the right balance of personalized assistance tailor-made to your unique needs, interests and preferences.

My mom was battling cancer and was put in hospice care. From the minute we arrived at the facility…read morecare providers were by our side every step of the way. She was under the care of Journey Hospice in the Victory Lakes rehabilitation building. The facilities are well run, very clean, and the grounds are beautiful. The staff that we worked with couldn't have been more accommodating and caring during our delicate situation. My family and I have nothing but positive things to say about The Village at Victory Lakes and Journey Hospice care.

NEVER GO HERE! terrible place, understaffed and the CNA's do not care about you. Let you sit and…read morewait to use the bathroom over an hour until someone came. As for the billing staff, I am being charged for what they call an "incontent" package. As they explained diapers which I never used. Also, they bill you to rent the wheelchairs. Terrible management. After 2 weeks they wanted me to leave because I was non weight bearing. I did not even live in the state of IL and Michelle basically said sorry we are not a hotel. You can come back when you are able to walk. They billed me over 12,000 for 4 weeks stay and are still trying to bill me for things I never used. I feel bad for the people that do not check their bills . STAY CLEAR OF THIS PLACE