My mother went through a traumatic injury and personal situation as well as two horrible…read moreexperiences at other assisted living facilities. When were referred to Shepherd Premier Senior Living in Gurnee we looked at their website and met via video conference (due to Covid) with the owners and nurse we thought it was too good to be true. It seemed like the perfect place for my mom with high staff to resident numbers and a home like environment. From the move in day on the staff has been incredible and kind, my mother is very happy there and the environment has helped her recover from her past bad experiences. I am thankful that Shepherd exists and had room for my mother at their facility. You can trust the people at Shepherd to take great care of a loved one.

From the owner: Assisted Livingread more

Recently my wife and i found we needed assistance with our daily activities per doctors orders. We…read moretried two other services before hand and were not satisfied with the employees sent or headquarters based highly on attitude and false accusations they made about us upon personal opinion. Right At Home was entirely unlike this. A Josh Steiner came to our house to evaluate our home and get an overall idea on what services we required and which employees would best fit. Following this a gentleman named Zach Steiner came by with an employee to introduce and get started with us. As far as communication about employees and poss schedule change i have mostly dealt with Stephanie in the office who has always had a pleasant attitude and speaks very professionally on matters at hand. Some employees we have had for a weekly schedule but when needed they sent a fill in that was polite and able to meet our needs fittingly. All the employees helped us in all ways even when we have to leave the site for shopping or go on an appointment. Based on all i have said i recommend Right At Home as well as all those employed there...

hello I am writing to let you know that Jessica does a…read morefantastic job by providing excellent companionship and exceeds all expectations when providing care to myself. thanks, joesph m.

My Mom stayed her for about two years. She had to leave because she could no longer afford to…read moreprivately pay for care. Since her departure, she's been at several other facilities, and none have compared to the compassionate care and support she received at Sunrise. The Sunrise staff truly excel at ensuring the well-being of their residents. They go above and beyond to meet the community's needs. The facility is well maintained, vibrant (even amidst challenging Covid conditions where they had to think creatively to offer group activities), and the management staff is active, visible, and engaged in the day-to-day community operations. The Director is an excellent communicator, she is fair, and willing to think "outside the box" to find solutions. I highly recommend this place for your loved one!

I recently moved my mother from another assisted living home in the area. The home was brand new…read moreand beautiful and I felt it was a good choice for my mom. After close to two years of frustration, numerous meetings and not seeing any changes I met with Sunrise. I decided to move my mom to sunrise even though we were in the middle of COVID. If was the best thing I ever did. Not just according to me but also according to my mom. Sunrise has it dialed in and all the things that used to frustrate me are gone. The CNA,s have spent time getting to know her. My mom says she feels like they really take an interest in getting to know her. My advise to anyone who is looking for assisted living in the area, don't be fooled by the shiny penny. It is the concern and care for the family member that is most important. Thank you Sunrise for giving me peace of mind.

Firstlight Home Care in Libertyville has been wonderful in assisting my mother and family through…read morevery difficult times. Stephanie, Kris and Caleb, the management at Firstlight, have been so incredible, kind and helpful even gave care themselves from time to time. The care workers were all compassionate, kind and competent especially Princess and Noreen. It can take a few care workers to find the right fit for your loved one but Firstlight is patient and persistent in helping you find the right one. We are beyond happy with Firstlight and recommend them to anyone in need of assistance.

I'm happy to share my positive experience(s) with First Light Home Care! Stephanie Johnson and her…read morestaff have been my lifesaver for just under one year. I injured myself last year and needed assistance right away. After an easy search, I found First Light. They literally came the very NEXT DAY, on a holiday weekend to help me. I'm homebound and seek outside assistance right now. They have been so helpful to me and I would be lost without their services. I recommend them without hesitation.

Dave and his team were amazing when helping care for our family!…read more Highly recommend their services

From the owner: Amada Senior Care provides nurturing, compassionate in-home senior care and guides families through…read morethe many senior housing options available for assisted living. We also help seniors understand, file and manage long-term care insurance claims and can help veterans understand financial options for funding care. To learn more, visit www.AmadaSeniorCare.com.

My experience wasn't good, Removed my wife after 1 week…read more They advised me to let her adjust for at least 1 more week before deciding on pulling her out. I visited on day 7 with an open mind. I decided that if there was good evidence she was happy and engaging more, I could be willing to wait another week and see how it goes. See if she adjusts more. Unfortunately, I noticed her wedding ring was gone along with some necklaces she permanently wears that have sentimental value. Her debit card and credit card (both were already deactivated prior to intake but kept in her wallet to make her feel calm) were also missing from the slots in her wallet. Also, several other low value items like bed sheet set and personal care. This makes me think the missing ring and necklaces aren't just lost. They were likely stolen. The wallet has card slots so, someone went in the wallet and pulled the 2 cards out (again, deactivated cards but, looks like someone took them to try and use them). They told me not to bring valuable items and I didn't bring any cash or other jewelry but I didn't expect for a wedding ring that has never left her finger and necklaces she never removes, even during showers to be stolen. Let alone things from her purse. Lastly, the place has not even offered to make good on the wedding ring value They billed me for a second month ( per their policy) even though she was only there for 7 days . I di file a police report. So, I;d think twice before letting a loved on in this facility.

Moved my mom in two months ago; followed by my dad this week. Kate, Cheryl and Diane along with…read morethe rest of the team are awesome. They go above and beyond to assist residents. Food and activities are awesome as well !! So much better than assisted living they were in in Madison and Kenosha.

My mother moved to Travanse Living in early December, 2018. As a family we were looking for a…read morefacility that had a strong memory-care program; a fresh, clean building; the appropriate staff/resident ratio; an apartment that mom would feel comfortable in; and a warm, inviting environment. We found it at Travanse. The Generations Director loves the residents, is responsive to our family needs, and seeks to be available and visible for all residents and their families. The nurses and caregivers are very kind, loving, and respectful to our mom. As a result mom feels content, comfortable, and safe. While no place is perfect, Travanse Living at Grayslake certainly comes close! We recommend it!

As a son whose parents have always been independent and living on their own, I was not aware of how…read moreto navigate help for my parents. After my dad's stay in the hospital I was at a lose of how to provide the best options for my parents. The hospital gave me a list (too many on that list) and I called and emailed too many companies. What a education! I narrowed down my list to three, in my researching I learned a lot of companies don't hire their own staff, there is not training and there is no state oversight. Once I learned this I choose 3 and met with each company, interviewed caregivers and we made our decision. They have been in business for over 25 years, they are licensed with the State and we have a nurse supervisor to count on if and when we need additional help or support. We chose LifeStyle Options because, they were professional on the phone, they sent out a nurse to assess my father, (free of charge) and developed a plan that both my parents could agree to. That isn't always easy. We have had care for over 3 months now and Dad and Mom are both happy, Dad is recovering nicely and it takes the anxiety off my parents and family to know that someone is showing up each day to assist my parents. It has been a very good experience and I would recommend LifeStyle Options, Inc. to anyone who is seeking help and companionship for their family, themselves or friends. Thank you for providing my family with peace of mind and we know we can trust your company.

Very disappointed. I called today to ask about the meal preparation plan as advertised on their…read morewebsite. I have a 92 year old relative who we are seeking a caregiver to come in to prepare meals for. I called this group because they are affiliated with Journey Care and Journey Care was wonderful in how they cared for my mother as she transitioned. Everyone to include the people that answered the phones the nurses and the social worker. I didnt expect to be treated so abruptly by a woman named Cheryl. I told her the reason for my call that I was looking for food preparation and she said is that all? That took me back because every other place I called immediately began to tell me about what they offered. She told me to call Meals on Wheels. She then blurted out 4 hour minimum. Geez we never even had a discussion about anything. She then told me that she had no teams in his area. Before I hung up I wanted her to know how unpleasant she was. I wanted her to know just how opposite she was in comparison to the Journey Care employees. Customer care is very important no matter what company you work for but people are not calling caregiver services for their sick and elderly family members for a joyous reason.