Sales process was great. easiest purchase ever. Price online was exactly what it was when we…read morearrived.

I wish I could leave a 0 star review…read more I am a single mother who bought a 12K used vehicle, cash and warranty out the door. From day one I had issues with this car. From August to November I have been in that dealership at LEAST 16 times for repairs. Half the time, when I picked it up, I couldn't even leave the parking lot without having to turn around and have them fix something else. The mechanics here have no idea what they're doing. They "fix" something and it breaks again immediately. From a turbo blowing, to heat going out, coolant line blowing off and dumping oil- every single thing has needed fixed 1, 2 and sometimes 3 times. On top of what the warranty covered, I've dropped 3K on repairs in 3 months. This car has been in the shop more than I've been able to drive it. I talked to the salesperson who sold me the car and he looked me in the face and said "you're f*cked". I left in tears. The general manager treated me like a waste of time. They were completely not interested in helping whatsoever. I spent countless hours in their lobby and missed so much work just trying to get this car to be drivable. I even paid outside sources to work on things they couldn't fix. This was a miserable experience. I was MORE than patient and continued to give them the benefit of the doubt. As a previous business owner, I thing long and hard before leaving a bad review.but parkway Nissan deserves one. Thumbs way way down. I've never been more disappointed in a business in my entire life. Whether the car was 12K or 112K, you should care about your customers. Parkway Nissan does not. Do not go there.

We just bought our second car from Parkway and I'll be back for the next one! Shane is a friendly…read moreand super helpful salesperson, and Angele in the service department takes care of my CR-V like it was her own! You really are treated like family at Parkway!

Very shady business tactics. I called about a vehicle on Thursday. Didn't get an answer. Called…read moreagain Friday. Finally got an answer from an "young lady," whom I was later told was "AI" after I got to the dealership, and told her I was interested in the car and I'm from out of town with a four hour drive, and that I was coming to check out the vehicle the next day. She says ok and that I'll be working with Jamal. The next day I drive the four hour to the dealership. I come and I'm introduced to Mark who tells me "the car has an application in on it but since I'm in the building I can't have it if I want it." Hmm. Then he goes to get gas in it so that I may test drive it. While waiting for him to get back, I'm greeted by Jamal who lets me know that the car is sold and that they don't know anything about me coming because whom ever or whatever I was holding a conversation with the previous day was "AI." So needless to say, I'm out of a whole and gas and unnecessary mileage on my car. I wish I could give 0 stars.

Can't speak to the sales department as they didn't have the car we were looking for, but the…read moreservice department is pretty decent to deal with. They don't look to nickel and dime you like some other area dealerships.

This dealership is a scam! Stay away! They run an Experian vehicle report and not a CarFax. Ask for…read moreCarFax! their report showed no accidents on the vehicle. I asked for all of the service records which they provided. There was no indication of an accident. purchased the vehicle and after a week or so i noticed the bumper was not aligned properly (did not see it originally) Ran a CarFax and sure enough the vehicle was involved in accident. Come to find out the vehicle was repaired at the Ferris Toyota body shop when the vehicle was traded in. This was 3 weeks before I purchased. The salesman was confronted and misled me. He said he would advised the general manager. well its been 2 weeks and no call back. I will be taking legal action. Also the salesman tried to due a bait and switch. Advised me that there was only 1 key FOB. Maybe sign a promise note that they would provide me with another one $400 value. after we signed and were about to take the vehicle home he miraculously found the other FOB! SCAM!