My friend Chip posted a picture of a 2021 Jeep Wrangler Willys Edition on facebook and I fell in…read morelove with it. I was very happy with my black 2019 Jeep Grand Cherokee, but I told Chip if he could get me a sweet deal on the red one that was sitting on their lot I would consider trading. At 11:00 am on Wednesday I sent Chip my information and by 5:00 pm that same day I was signing the papers on a Red 2021 Jeep Wrangler Willys !! I really had no intentions of trading my Jeep Grand Cherokee, but they gave me an awesome deal that I could not pass up ! My salesman, Troy Minton, was very professional and extremely knowledgeable about the new Jeep. This purchase was by far the most pleasant experience I have ever had buying a vehicle. If you are looking to buy a new or used automobile, I highly recommend you do business with Landmark Automotive Group. You will not be disappointed! My friend Chip posted a picture of a 2021 Jeep Wrangler..." My friend Chip posted a picture of a 2021 Jeep Wrangler Willys Edition on facebook and I fell in love with it. I was very happy with my black 2019 Jeep Grand Cherokee, but I told Chip if he could get me a sweet deal on the red one that was sitting on their lot I would consider trading. At 11:00 am on Wednesday I sent Chip my information and by 5:00 pm that same day I was signing the papers on a Red 2021 Jeep Wrangler Willys !! I really had no intentions of trading my Jeep Grand Cherokee, but they gave me an awesome deal that I could not pass up ! My salesman, Troy Minton, was very professional and extremely knowledgeable about this Jeep. This purchase was by far the most pleasant experience I have ever had buying a vehicle. If you are looking to buy a new or used automobile, I highly recommend you do business with Landmark Automotive Group. I guarantee you will not be disappointed!

Consistency and customer service are not the mission of this dealership. My suggestion would be…read morethat you record your phone calls and ask for everything in writing when going here or you will be taken advantage of.

Dont buy from here. I purchased a car from here and had to have all of my fuel injectors replaced…read moreafter around five years. Honda refused to replace them, which ended up costing me $2,500, even though they had sent out a service bulletin (TSB 19-038) for exactly the issue that I was having. When I tried contacting the dealership multiple times, I never received a call back. Last week I started receiving regular emails from this dealership about my car and when I sent a message back to unsubscribe, they called my cell phone asking which vehicle I was interested in purchasing. This place is absolute garbage.

Honda of ILLINOIS a automotive dealer that wont cut a key blank (just cut not program) unless you…read morepurchase the blank and fob from them at 5 times the cost and that is just the blank. Claiming that 1 piece of metal bought online is different than the metal bought from Honda. This is the very reason why I leave Springfield IL to purchase cars and happily pay more for them versus buying from any of the dealer in town.

I cannot believe this place is still open?!?! They ripped me off. Ended up having to trade the car…read morefor a window air conditioner unit after they worked on it

First class experience at Roberts…read more If you need your vehicle serviced, I highly recommend working with Zach P. He is knowledgeable about import vehicles and does a good job of explaining the problem and how the service team is able to fix the issue. I was also impressed that my car was washed and vacuumed when I picked it up.

I am a retired car dealer who thoroughly understands the business and I rate Smokey Jennings…read moreChevrolet in the top 10 in central Illinois may be in the top two Roger is a wonderful guy and even though my families in the business I would buy a car from Roger because he's honest kind and he helps with public and charitable causes. I gave Roger Jenn and Smokey J Chevrolet a golden egg

Smoky Jennings was great! Good service and they turned a oil change in less than 15 minutes. I was…read morevery happy, thank you guys for great service!

They made it better and took the price off . I complained on the warranty. Atleaste they made it…read moreright

My car broke down with the common 6.2L engine issue that is all over the net right now. I was on a…read moreroad trip, so I couldn't take it to my normal dealer. I called and they immediately told me that I should take it to Friendly Chevrolet instead, and that they were the best. I don't know what's up with the Yelp ratings, but, all of the dealership sites give Friendly top marks, and rightfully so. I was helped by Randy in the service department who stayed on top of my repair from start to finish, bending over backward to make sure everything was done correctly.

I live in Tampa, FL, and grew up in Central Illinois. My mom still lives in the area, and her 92…read moreHonda was ready to be put to pasture. Worried that she would have a hard time finding a quality car at a fair price, I called Joel and we worked out an excellent deal for a 2011 Honda with low miles. He personally went through the car and ensured it had everything it needed, including new tires, pads and rotors, oil change and wipers before it went on the road. I've bought more than 20 cars in the last 25 years, and this was the easiest transaction I've ever experienced- and I never even saw the car. Honest dealership, quality selection, excellent pricing. Do not hesitate to go to Laketown Automotive if you are considering a quality pre-owned car.

Great the sale was really friendly. A lot is always nice and clean. They have customer pick up and…read moredelivery and a lot of amenities and they are very polite.

Talked to a salesman that could not even tell me why interest is so high at this Nissan dealership…read more 9.7 percent with a 690 score ? Was rude on phone. Why spend the gas to go check them out if you cannot even resolve simple phone questions ? They had their chance to earn my business .........

I was in a wreck and they found me a replacement car just like the one that was totally in just a…read morecouple of days.Shout out to Adam Rose.

I brought in my Subaru in January when my lease was up. It was a very quick and painless process. I…read moregot a check for $2,000. Much better than trading it in for something else. That check was for a down payment on a new car. I wish I remembered the guy's name who helped me. He was very nice and helpful. I recommend these guys.

They have the worst service department I've ever been to. No one knew what they were doing,…read morecouldn't get any answers and couldn't even tell who was in charge or could help us. We had a recall on a part and after 5 hours of sitting there they said it still wasn't fixed. We live out of town and they wanted us to come back the next day and we couldn't. They didn't have a rental car and did not know if we would be charged for the mistake they made or not. I would never buy a car from them. Worst service ever!

Visited Green Audi because my 2020 Audi SQ5 was low on oil and the dashboard light came on and…read moreneedless to say they went above and beyond to take care of me. I will start by saying I was a little lost upon arrival as I went to the Audi sign but that's just the sales department. You enter the service department through the Toyota dealership. Upon arrival I was promptly greeted and met Emma. I informed her of my concern and not having an appointment and she sad no issues we'll take care of everything and invite me into the waiting room. The waiting room is large, has coffee, water, pop/soda, and popcorn. They also have desk like setups to work too. This service center is amazing and took great care of me on whelm. Definitely go here for service and work with Emma.

Had appt to get car worked on at 830 called 1130 has not been looked at called 230 still not looked…read moreat asked for callback finally Jessica called and told me walk ins get priority - Really horrible customer service but perfect timing was ready to trade Kia in for new one but this experience changed mind quickly!

I purchased a 2024 Kia Forte last weekend and my experience was fantastic. Everyone was so helpful…read moreand nice and all of my questions were answered. Even following the sale, my salesman, Devin has stayed in contact to ensure that I am still happy with my purchase. The facility itself was clean and easy to navigate. I've worked with other car dealerships in the past and I have had some awful experiences, so it was refreshing to have such a great experience.