My go to place for tires on my Audi. The are responsive and friendly plus they know their business…read more As a southern relocated to the North east I went to them for snow tires 3 seasons ago and couldn't be more pleased with the quality tires they recommended. It's October again and time to take off my all season tires and place on my heavy duty snow tires. I'm winter ready. Up here the first snowfall could be any day. Brrrr

These guys are awesome. The only negative is you typically have to wait a week or 2 to get in…read morebecause they're that good. Really great customer service, reasonable prices, & honest. I recently went to another place for an inspection & my car didn't pass due to the front brakes. Made an appointment at Trombley for a brake job & they called to let me know the front brakes were still good. Another time I had a quote for rear brakes from another place & Trombley was $100 less. Got my tires there and one day had a flat & they replaced the tire for $5 or $10 for a tire disposal fee. Highly recommend.

Great, honest guys. They're not going to charge you for things you don't need. Would absolutely go…read moreto them again.

Mitch and his team do great work. I switched my service over to Munson's about two years ago and…read morecouldn't be happier.

The owner Andrew Wood was very nice, he went out of his way to look up the right parts for my…read morevehicle. He found qiality parts for what I could afford. He was able to schedule me in and get my car done at a reasonable time and was able to meet me where I was.

Thank you A-1 mobile auto service, for providing an exceptional service, while visiting my sister…read morefor graduation week. Not only did they diagnose and resolve the problem swiftly, but they also went above and beyond to ensure my safety and peace of mind. I'm immensely grateful for their quick response and expert care during a stressful time. Highly recommend A-1 mobile auto service for anyone in need of reliable automotive repair, especially during emergencies!

Thank you brian for taking my call and getting the best service I good ask for new tires for my…read morejeep and great prices as well

Matt was great. I had a rattle from loose splash guards and when I said I thought it was something…read moreworse he took it for a test drive which confirmed his diagnosis. When I called later he explained exactly why it couldn't be easily fixed. He was courteous and responsive and gave me the peace of mind that it was not something worse. They previously fixed a tire for me and gave excellent service as well. I recommend them highly.

First snow happened and my college kid got a nail in the all season tires. Grateful to the reddit…read morecommunity for suggesting Wilcox Tire. Good tires and brakes are everything for Ithaca's hills. AAA put the spare tire on. Wilcox patched the tire, put the spare back under the vehicle and put on the Bridgestone Blizzaks Snow tires. They were able to get the tires the next day and get them on the rims and balanced. Total cost was just under $1k, but these are the best tires on the market. Wilcox even gave a 1/2 off tire repair. They put the seasonal tires in the back of the car nicely wrapped in a plastic tire bag and said to come back in Spring to put them back on. Wish they had onsite tire storage, but found a small 5x5 storage locker at Bolt Storage for $20 a month in Newsfield, NY (20 minutes south of Ithaca and 1/2 the price).

I brought in a rim to WIlcox for their repair/straightening services. After a few days I was told…read morethat they couldn't straighten the dent. I received my wheel in the exact condition in which I left it--didn't even buff out the curb rash, nothing--and the bill was $545. They did mount a $200 tire as I told them too, because the wheel does hold air just fine. I paid it and left-- I wouldn't go back. They wouldn't even mount it for me because "the compressor was shut down."

We had an oil change/tire rotation. Wife then drove to USPO, 2 miles away. Car would not start at…read morePO. Called Monro and manager actually drove to PO to see what was wrong. Ended up being the fuel pump. (15 yr old Hyundai) Monro fixed it in one day. Very reasonable price and literally weeks before local dealership could have gotten to it. We have had nothing but great experiences at this property over several years with problems beyond regular maintenance. Highly recommended. Kudos to manager Don and his staff.

I walked in at 1:30 pm and and asked for an oil change. He and they were quite busy, but could fit…read moreme in if I did not mind waiting. I agreed to the $127.00 fee and I walked to the mall for a coffee. I was called 1 hour later to pick up. I gotta say, I was pretty happy. They checked out my vehicle as well. (So they say). So far, I see no problems. The only thing I would have liked is a mileage sticker in my window to guide me to my next oil change. The staff is extremely polite. The waiting area is clean. Their tunes slap!

$200 to be told they can't inspect my car!!! It needed a factory update that could have been…read morediagnosed for way less! I've been told this is not uncommon so I'm sooo disappointed.

Wow! I can't believe I never posted a review here, and I can't believe I'm only the 15th one to…read morereview. When I lived in Ithaca a few years ago, Diane's was my go-to mechanic. They tend to be super busy and getting an appointment can be a wait, and their waiting room tends to be full. But they're very personable and you get the sense that they really care for their customers. If I was still in Ithaca, I'd still be going here.

I'm really angry that I bought into Cole Muffler's "your power steering fluid is bad" scam. They…read moreadded $70 onto my bill to change it, and now I find out that's a well-known scam. I didn't ask them to look at it; my car was there for exhaust work. Now I wonder if it really needed the full muffler replacement that cost $380. UPDATE, 2 days later: Mavis/Cole contacted me based on this review, and my husband was separately contacted after giving severe feedback in the customer satisfaction survey he got after this service. Mavis/Cole has reimbursed us for the full cost of the PSF replacement. The store and regional manager apologized for this happening and agreed it should not have been done. (I pointed out that I have a Mavis/Cole receipt from a couple years ago showing that they recommended changing the PSF just 6,000 miles after it had been done at the dealership, when obviously it was not needed--so I think this is an ongoing issue. Caveat emptor!)

Scheduled an online appointment through Mavis to get my oil changed and it was a good experience!…read moreThe only part that was a little confusing is which building to go to after I got the confirmation email, but there were people to point me in the right direction. The staff were very nice and the price was reasonable!

Avoid. I had an oil change and asked them to check tire pressure. Right after, one tire went flat,…read moreI look and see no cap on it. I called, and they said it was impossible the two could be related, and did not offer to cure it. They told me to tow it back, on my dime, to sell me a repair or replacement. I later called again and explained that I took it elsewhere where they told me that the valve stem had been damaged. He asked "why did you take it somewhere else?" then "have a good day sir" and hung up on me. This issue required me to walk one mile to my home late at night in February, another mile up hill the following day, cost for tow, and the cost for an extra repair. Bruce's Pit Stop told me that topping fluids is not included in an oil change, which is unheard of. Terrible shop.

I've been going to Bruce's my entire time in Ithaca. they're the best. incredibly reliable and…read morehonest. never overcharging (I always ask my mechanic uncle what a fair price for the service is). when I've had random issues outside their wheelhouse, they help orient me to the problem and to address it. go here over a big chain.

Sunday morning..battery problems on car..called battery warehouse to set appt...called back , car…read morewith no power..Jeff made a house call with a new battery in less than a half hour! Prompt, friendly and reasonable! We thank him!