Called two days ago to see if they could change the lens on my sunglasses . I believe that I spoke to Melissa and after a brief period on hold she thought they could . I came the following day and was greeted by Melissa who was extremely pleasant and she took my glasses and lens out back and when she returned they had installed the new lenses and tightened up the frames. They are in better shape than when I purchased them 18 years ago on the Army base. Thank you Melissa and the Parrelli optical team fantastic service and great people to Deal with . I have worked with Kevin in the past and again just great customer service. read more

My opthomologist sent me to Parrelli to try contact lenses prior to having cataract surgery. I visited PArrelli 3 or 4 times and each time there was a long wait and when I did get to be with Jonathan he got involved with other customers while I was waiting for him. I guess he tries to please everybody without regard to his schedule. Finally, after the exams he was to send a report to the opthomologist with his findings. Despite several reminder calls over about 3months leaving message from me and the optholomolgist's office the report never appeared. The last contact was with Jonathan calling me once to remind him of the diagnosis. I wasn't available at that time and he agreed to calling me later that day which never happened. And there is still no report. Maybe Parrelli is a good business but a total failure for my needs. read more

Thank you to these sweet ladies for coming in clutch today. We are in town for my birthday and I forgot my contacts at home. The other places I called were not very nice or helpful but I was happy to hear a kind voice on the other side who was very quick to help. I was having a bit of a rough day so we actually got there a little bit after closing but they (Manager & Elisa) were waiting for us, Elisa was able to accommodate my needs and sympathize with my situation and get me some trial contacts which I'm so grateful for!! Thank you for making my birthday so much better and my day a little sweeter ladies!! If you are in town and need a place to go I'd highly recommend this spot aside from the kind people the inside is very clean and comfortable, amazing establishment!! Thank you! read more

Best practice around. The doctors here are friendly and thorough. Kathy the office administrator is so friendly and helpful--I've known her for decades now and she is always on top of things. Dr.Bridger discovered my narrow angle glaucoma and saved my vision in doing so. I got it treated and am fine now. There is an excellent selection of frames of all types and everyone seems happy in their work which is a sign of a well run business. Highly recommend this practice!! read more

Jonathan Parrelli and his team in Danvers are amazing! In the past I never had luck being fitted properly for contacts, as I have strong astigmatism and contacts always shifted/turned, making vision very blurry. I thought that I was not a candidate for contacts. Well, Jonathan changed all of that! He fitted me with an amazing pair! He has so much patience and takes the time to get everything right! There's no need to look any further for a provider - book your appointment with Parrelli! You will be glad you did! read more

Great service at Parelli. My vision is changing quite a bit due to cataracts, so I didn't want to spend a lot on new glasses. The optometrist helped me choose a lovely pair at a low price. I am very pleased with them and have gotten many compliments from friends on how nice they look on me. read more

I had some issues with frames I purchased elsewhere (not Parrelli Optical's fault). Nonetheless, the staff at Parrelli has been extremely responsive and helpful, especially Rebecca. Five gold stars! read more

I have been going to These guys for years and gotten excellent service. Call today to get contacts for my vacation and find out my prescription is expired. I got no reminder. They have no appointments for over a month. When I explain I cannot play sports without the contacts - too bad were busy. Ouch read more

Amazing customer service and super helpful staff! Was having some issues and they provided a solution right away. Would definitely recommend. read more

Rebekah is great ! She is very friendly and very professional. I got the feeling she really wanted me to be happy with my frames and new glasses. She spent a long time adjusting the frames so they would fit perfectly. She even changed the nose pads on her own because she noticed they weren't fitting properly. Parrelli is the only place I would purchae glasses in the future thanks to Rebekah's wonderful coustomer service. Thank-you so much Rebekah.. it was a real pleasure doing business with you. I absolutely LOVE my new glasses. read more

I went to Parrelli Optical for the first time today for a routine eye exam, and sincerely appreciated the welcoming atmosphere and pleasant interactions I had with the optometrist and staff. I also commend the way Dr. Bridger explained what she was doing and some of the scientific background of the tests. read more

I have been a customer for over 10 years so I have quite a bit of history with them. They have always been great, always tried to go out of their way to make everything easy and care free. Cathy the front desk lady is a saint and the rest of the staff score well above average in the customer service department. My glasses were always on time and correct, if I ever need a quick adjustment or repair they take care of it no charge. Over 7 transactions over a decade and not one issue, I think that is pretty good!!!! Plus local and family owned!! Forget the internet!!! read more

Parrelli optical in Beverly choose to make a appointment knowing my son insurance was not accepted. When I get there the first question was what insurance we have. We have used them last yr. read more

I've been going to Parrelli for my annual eye exam (necessary to get contacts which require a prescription) for about 5 years now. Staff has always been courteous and professional. Dr. Bridger and the other optometrists I've dealt with at Parrelli have always been friendly, thorough, and taken the time to answer my questions. When ordering contacts, the front desk staff makes sure I have any and all discount or rebate materials available. Just had new lenses made for my glasses. Turnaround time was fast and new lenses are great. Thank you Parrelli! read more

Parelli Optical has long been my go to place for eye examinations and glasses. At this point they know what is going to look good on me, they know what I like and they deliver every time. Through Covid they have set up very sterile procedures to make sure their staff and customers are safe. They take it seriously which I appreciate. I highly recommend them! read more

I loved going to Parelli Optical recently. I have been a patient here for a long time! The office is very welcoming and the Doctors are very thorough with The exams. Your always greeted with a smile upon arrival! read more

They seem wonderful until you change your mind. Maybe one did not make a wise decision with selection... Last time could order any color that vender provided, but not NOT AVAILABLE now. Funny, it was before. Should have any exchange, if done immedaitely, with out making one feel uncomfortable. read more

Everyone at Parrelli Optical is so pleasant and friendly! I love coming here. They really care about giving you the best service. I've only seen Dr. Bridger but he is always very knowledgeable and thorough and will take the time to answer any questions. My glasses are ready in about 2-3 days and if I need a adjustment or repair they take care of it no charge. Highly recommend!! read more

I was very pleased with Parrelli Optical. Dr. Morse thoroughly explained everything throughout the exam. My glasses were ready in two days. I will definitely go back again. read more

I just took my 9 year old daughter to Parrelli in Beverly for her first pair of glasses. She saw Dr. Lewis, who was fantastic (great with kids) and took plenty of time to explain everything to me. Then we had three different members of the staff helping her pick out glasses (I think they enjoyed helping a kid pick out her first pair of glasses). Anyway, Parrelli really took good care of her and I would highly recommend them. You might be able to save a few bucks buying glasses on the internet, but how to do try them on, see how they look, and make a choice (to not mention get them adjusted and fitted by a professional) on the internet? No way am I taking something as important as my daughter's eyesight to some discount optometry place in a chain store! I will absolutely be going back to Parrelli! read more

I had an excellent experience with this office, I saw Dr Bridges and when I tell you he was an excellent dr, I mean he was an excellent Dr!! I hadn't been to an eye Dr in over 30 years (shame on me) So I felt a little embarrassed going, but they made me feel right at ease. The Dr took the time to explain things to me in a way that anyone could understand, none of all that medical jargon that you can't understand unless you went to medical school. Things were explained to me and I felt really good leaving there. I would definitely recommend this eye Dr to anyone. read more

LOVE Parrelli Optical. Every time I visit they are kind, happy, and professional. Will never go anywhere else. They are the best.

I haven't been to the eye doctor in a while and found Parrelli. When I first made the appointment they couldn't take me for a month. But I called back saying I've been having bad migraines and think it's because of my eyes. They took me that day! They were able to squeeze me in and not only do an eye exam but also a contact fitting. They were all so welcoming and friendly. It was the best experience I've had at the eye doctor. I would highly recommend Parrelli!!! They really cared about giving you the best service and care. read more

I've been a patient at the Beverly location of Parrelli Optical for a couple of years now and I have been very satisfied each time I've visited. As a contact and a glasses wearer, I do need to get an eye exam and a contact fitting yearly and they are always accommodating and schedule my appointments back to back so I only have to make one trek over. I have been seen by Dr. Lewis and Dr. Bridger for the eye exams and Jeffrey B for contact fitting and each has been professional, courteous, and eager to answer any questions I have. The support staff is also great and eager to help. I spent nearly an hour here not that long ago trying on practically every frame in the place and their style advice was very helpful. The men's frame selection is a bit limited compared to the ladies', so I did not end up making my purchase there, but they definitely gave me some great style advice. I was also impressed that they were willing to check the prescription on safety lenses I had gotten through work. I suspected something was off with them and they were very kind to confirm my suspicions with a quick measurement. Overall, very satisfied with the service I've received here and will continue going here as long as I'm a North Shore resident. read more

If I could give 0 stars I would have. We just moved to the area and my fiance needed new glasses. We already had her prescription when we went in there. She has Mass health so our selection was limited which is totally understandable. She found a pair she liked and asked 1 simple question. "Will these glasses have a bi-focal line in them?" Kevin told us flat out no they will not. Kevin told us it would take 6 to 8 weeks to get the glasses. Never heard of glasses taking taking that long but again whatever. She gets a call today that her glasses were ready. It took 5 weeks...not bad. She was super excited to be able to see again. When we went to pick them up we dealt again with Kevin. He handed her her glasses and a piece of paper and said " Can you read that?" She said yes and he said ok your all set. No how do they feel? Are they comfortable? Nothing. So as we leave she realizes they have the bi-focal line. We go back in and she says to Kevin "I thought you said they would not have the line" His response in front of everyone in the office was " Mass health won't cover it and I specifically said they would have the line" Number one you little twit there is no need to raise your voice and announce that she has Mass health like you are better than her. Second you flat out lied. I will make sure to post this review in as many places as possible and tell as many people as possible. DO NOT DO BUSINESS WITH PARRELLI PERIOD. read more

My family and I have gone to other local opticians in the past but none compare to Parrelli Optical in Beverly for quality care and outstanding customer service. read more

This was my first time at the office and it was great. The eye Dr's were patient, kind and thorough. The other staff were also very nice and knowledgeable. read more

Best eye doctors I have ever been to, and I have had quite a few. They are always very kind and friendly. You are seen very quickly and the process is so easy. I would recommend them to anyone. read more

Parrelli Optical is fantastic. I have been a client for for years than I want to mention !!!!! When ever I have a problem with fittings they handle it quickly & pleasantly. I've been a patient of Dr. Bridger from the beginning. I never feel rushed and his exams are very thorough. I highly recommend Parrelli Optical. read more