Moved to the area a week ago. I had car trouble today on the way from work. I called and they got…read moremy car in within 30 minutes. The staff was the friendliest I have experienced in my life. Very knowledgeable about vehicles of all makes and models. I will be getting my maintenance done here from now on. What an experience. They charge a fair price and perform the work that is needed or requested. There wasn't the hard sell moment about air filters or windshield wipers. I would just like to say thank you for making my day easier and it is something I won't forget.

I was on the road hauling horses north and the alternator on my truck went out. Billy and his team…read moregot my truck sorted, and had me back on the road in no time at all. These are people who are honest and care about the work they do, I would highly recommend.

Excellent communication and honest work. Love that in a mechanic! My issue was not resolved and so…read morethey refunded the whole bill!

Such a high quality and dependable auto shop! I came here when I was having issues with my Jeep…read moreCompass batteries. It has two and Mall Auto had one in stock. They took it upon themselves to see if another shop had it in stock and they did. Soooo, they got me in and out in a few hours and made an unfortunate situation a lot less burdensome. I can't recommend them enough! ***Bonus points for the cute Halloween decorations!

After a lifetime in another state, I was new to Savannah, and after having driven my 2013 Hyundai…read moreSonata over 3000 miles to get here and with over 200,000 miles on the odometer, I knew that my car would need some tender, loving care and maintenance, but, like so many, I was terrified of not having a qualified auto specialist that I could trust. Maybe that's because I came from a large metropolitan city and wasn't used to the small town service that places like Skidaway auto repair provide. Pat runs the place, and upon meeting him I was delighted by his demeanor and his patience at explaining things to me so clearly and simply. I obviously don't know much about cars, but he didn't take advantage of that. In fact, they told me exactly what was wrong, how much it would cost, and educated me on what kind of things other mechanics, less scrupulous mechanics, would tell me and charge me, and how easily I could be taken advantage of. He made me feel like a relative was looking out for me. He even replaced a burnt out brake light for me, FOR FREE, on the spot, without waiting. Here's an example. My check engine had been on for quite a while, and he hooked up his magic gizmo to my car and within 30 seconds told me that a gas tank sensor was faulty and responsible for the check engine light. To replace the part with labor would cost about $300. However, by simply replacing my gas cap ($3 at any auto part shop) and not minding a few "false" fill up click-offs at the gas tank, I could live with the check engine light and save $300. This was on my FIRST visit to his shop! Now, tell me, in this day and age, with the economy hurting, who does that?! Pat does. The peace of mind I now have in knowing that I have an auto mechanic I can trust and who's fun to talk to, is yet another reason why I am increasingly enjoying living in Savannah. Trust me. He'll take care of you. Tell him I sent you. Thank you, Pat.

If zero stars were an option.....Extremely disappointed with service here. Been going here for…read more'simple' issues the last 2 years where it was known fixes for the issues I've had. However they were unable to 'fix' a knock that my 2014 CRV kept experiencing after their so called fix after 4 trips. First bill was for $1400...no detailed receipt so can't remember exactly what was replaced. The next 3 times it was for a compressor replacement which obviously was not the issue as it kept knocking. We paid $1000 one time and then no charge on the next two replacements....however we all know what an inconvenience (but necessary) these issues are. Was told the second compressor replaced the 'defective' one and then the 3rd one was a different manufacturer which ended making the knock worse! Ended up at another auto repair and short story....the knock was finally fixed and the bill at half the cost of the original $1400. Called Skidaway to ask for some reimbursement and stated he would not offer any as "we didn't have the part to give him". There was no part to give back cause it wasn't the compressor! Word to the wise....do not waste your time going here.

We can't say enough good things about this business. Robert got us in right away for a brake…read moreconcern and gave us a fair price and did the repair quickly. The noise we had put up with for over a year was gone. Great service and highly recommend.

Excellent experience with Robert. We had an electronic issue with a Ford Edge. He did a great job…read moreof explaining the issue, the cost and time to repair it. He is incredibly honest and I highly recommend him.

Simply the best!! Very trustworthy and honest. Great customer service and my forever go to for all…read morethings needed for my car!

Fair and knowledgeable. Helped me out with a small problem. Got me right in put the car on the…read morerack and fixed it right away. Used them in the past. Hard to find this kind of honesty and knowledge anymore.

Mitchell's Automotive is the greatest auto repair shop I have used in over 40 years! Being retired…read moreArmy and now living in Richmond Hill for over 10 years, I have wasted thousands of dollars on four different businesses here locally. The final straw was when I received an estimate of $3600 plus $200 for diagnostic to fix secondary air injectors on my 2008 Toyota Tundra (named Semper Fi after my late father-in-law). After checking Mitchell's excellent reviews, I took a chance with their $135 diagnostic exam. Two days later, it was only a minor repair from a squirrel or rodent chewing through the wires! My total bill came to $475, to include an oil change and tire rotation!! We are picking him up today and our prayers of finding a trustworthy business to service our vehicles is finally over. A huge shout out to Dustin for being a true American of his word.

They inspected the brakes and said the rear brakes had some life left in the pads and rotors. They…read morereplaced the front pads, rotors, and calipers for $970 .When they ordered parts a wrong part was sent. The re-ordered but called to say it would be finished by morning. Fast forward to the next day. I picked up the car and the brakes work perfectly. I think I have found my new service mechanic shop. They offer good work at affordable prices. I will use them in the future. They don't have a shuttle service. I only spotted 4-5 chairs with a TV. The room was clean and there was a coffee pot. I opted for an Uber ride home at $20.00

Quality of service is good. They are good honest people that do their best…read more Ask questions and get their detailed report on your car. It is impressive and you'll get to see exactly what is wrong with the vehicle before it's repaired. Waldo is a Gem! Very people and customer friendly.

had my AC repaired here in June. their technician did not properly flush/evac lines or replace rear…read moreexpansion valve, leaving contaminants. this caused the new system to be contaminated. i am now needing another AC repair. i spoke with Waldo over the phone, he stated i would be covered under their warranty. i called later to confirm an appointment, as i'm a single mother and need this addressed asap for my children. when i spoke with Waldo again, he stated i was NOT covered by the warranty even though my repair was done in their shop by one of their technicians and the work was also logged in their system. at this point i just want a refund for the "repair".

I brought in my Jeep to get an alignment after installing a track bar and tie rod with new ball…read morejoints. I followed manufacturer instructions to a tee including torque spec. There is only one way to install this adjustable track bar. I cross referenced this with the 5 various YouTube videos of people installing this track bar on their Jeep. I get a call: "You installed your track bar? Well first of all it's installed upside down and backwards, and all the threads are ruined." The person was so incorrect I didn't even bother showing him the diagram of how it was installed correctly. I just came and got the keys and left. I re-referenced the manufacturer instructions and it is installed correctly. There is only one way for it to fit regardless. I just needed an alignment, but nope, they wouldn't do it. Go elsewhere. Incompetent.

I originally called this shop to ask for a price quote because I wanted to compare with other…read moreplaces before deciding where to do my brake repair. They told me I had to bring my car in to get a quote, so I drove over. Once there, they took my key and told me it would take a couple of days to diagnose the issue. I emphasized very clearly that I only wanted to know the price and didn't want any service done without my approval. I'm not a native English speaker, so I even double-checked with them to make sure they wouldn't charge me before telling me the price. They said "okay." Then, they called me back and told me I needed to replace the entire brake system -- which would cost over $1,000. That's also the first time they mentioned the $155 diagnostic fee. I refused the repair immediately and asked to pick up my car. They still charged me the full $155. Later, I went to Mavis for a second opinion. They did a brake inspection for free, and told me my brakes are only 50% worn and do NOT need to be replaced. Worse still, the shop didn't even check the engine light, which I had asked about. They said that would be an additional $150. So what did I pay $155 for? Only a brake and underbody panel check -- and a sales pitch for an unnecessary repair? When I asked why they didn't mention the diagnostic fee up front, they claimed they told me -- but I'm 100% sure they didn't mention it when I dropped off the car. They only brought it up after they'd already done the inspection and tried to sell me an overpriced repair. At that point, I had no choice but to pay. Summary: * $155 charge for a basic inspection I didn't approve * No written quote given * No engine light check done * Second shop confirmed no repairs were needed * Poor communication, zero responsibility, and no apology This was not a "diagnostic scan." It was a diagnostic scam. To fellow Chinese customers: 别来了，这店就是专坑人的。