I came here 3 years ago to replace the battery on my Tag Heuer watch, and just recently returned…read morefor another replacement--and the experience was just as great. The owner is incredibly honest and clearly knows what he's doing which gave me a lot of confidence. I only paid $30, which is very reasonable. I was honestly worried about going to a third party since Tag Heuer usually recommends sending it to them (which would have cost me around $300). But I'm really glad I trusted this place instead. Fast, affordable, and trustworthy--highly recommend!

I brought in two fashion jewelry items and the turn around was about a week and very reasonable…read moreprice! Berge is friendly and knowledgeable. Will come again!

I needed a quick repair for a broken pin clasp and reached out to a few places. Steve was the first…read moreto respond to my request, and luckily, he's actually located close to where I live--so that was a huge plus! The repair was quick and easy. He was very easy to communicate and deal with, and the whole process was hassle-free from start to finish. The price was very reasonable, and I appreciated that he accepts both cash and credit cards, making payment super convenient. Overall, great service, quick turnaround, reasonable pricing, and a convenient location. Definitely someone I'd reach out to again if I need another repair!

I stopped by Watch the Time after inheriting some old watches from my recently passed grandmother…read more I've never been to Valley Plaza and at first I thought the entrance was for a supermarket and incorrectly drove by. There's a small parking lot in the front and a much larger parking lot in the back that I would recommend. I came in on a weekday afternoon and was immediately able to be seen. Both watches I had required battery changes and resizing for my wrist. Service was very fast and he was able to first disassemble both watches to confirm that their internal pieces were working (as they were both older) prior to charging me for any battery swaps and alterations which felt both very honest and like great service. He resized both watches very quickly and when one piece on the fashion watch I brought accidentally broke off, he immediately fixed it up for me. Would absolutely recommend for all your watch needs!!

Oscar is great! I needed links taken out of my watch. Got there right at 10 and he was there. I was…read morein and out so fast.

I have been a loyal customer of LA Watch on Ventura Boulevard for many years, but after my recent…read moreexperience, I will never return. The owner and one of his employees provided the worst customer service I have ever experienced. Their attitude was rude, disrespectful, and completely unprofessional. Instead of treating a long-time customer with appreciation, they spoke to me in a disrespectful manner that made me feel sick. What made the experience even more disappointing was the inconsistent pricing. Just last week, one of my friends whom I referred to this store was charged only $12 for a watch battery replacement and paid by credit card without any additional fee. Yesterday, I brought in four watches to replace the batteries, and I was charged $15 for each watch, plus tax, plus an additional 3% credit card processing fee. While I was there, another customer came in with one watch and was charged only $12 with no extra credit card fee. For years, I have referred many friends and family members to this store and regularly brought in multiple watches at a time--sometimes more than ten watches in a single visit. This is how a loyal customer was treated. I don't mind paying a fair price, but I do expect consistency, honesty, and respect. Unfortunately, I received none of those. There are many other watch repair shops in the area that offer fair pricing, excellent customer service, and treat every customer with respect. I no longer recommend this store and will be taking my business elsewhere.

There are numerous reasons why this family-owned business has been very successful for over 30…read moreyears in watch sales and repairs: 1) honesty and respectful with all customers, 2) fair prices 3) fast service, especially simple repairs like wrist band sizing and replacing watch batteries, etc. (you can wait inside store while browsing all the new watches, clocks, wrist band replacements and other interesting misc. stuff). I'm been to TimeKeepers several times over the past 15 years but this is my first Yelp review of this local business! Shame on me for taking this so long, better late than never! ABSOLUTELY POSITIVELY HIGHLY RECOMMENDED!!! PS Any negative review must be posted by either a "Karen" or a cheapskate!!!

Professional repairs and nice selection of watches and accessories. Very trustworthy and they have…read morea history of excellent work.

I happened to be in the area and stopped by to see if I could have several watches serviced…read more Fortunately, Jimmy had a few minutes between customers and was able to replace six watch batteries and adjust the band on another watch while I waited. Jimmy was professional, friendly, and genuinely pleasant to talk with. The service was completed quickly, the workmanship was excellent, and the pricing was more than fair. It's refreshing to find this level of customer service and attention to detail. I would not hesitate to return and highly recommend him to anyone needing watch repairs or service.

I got this watch as a gift and it means a lot to me. Sine I've owned it, the watch never actually…read morehad a working battery so recently, when the old strap ripped on me, Jimmy, the owner of fixing time, was able to replace the battery and band. Seeing the watch work for the first time since I've owned it and present itself in a whole new light left me speechless to say the least. Jimmy runs an incredible store, mentored by his father, it was awesome to have been attended and served by him and his story. Thanks Jimmy. Hope to see you again soon!

Great work, and timely! A true professional. I needed a service and repair on a watch that is very…read moremeaningful to me. Tom did a fantastic job. Thank you man!

Tom is the man! He really is knowledgeable and is extremely skilled in his craft. Thank you for…read morefixing my dial flawlessly and he was gracious enough to clean my band as well. If I can give someone 10 stars, it would be Watch Doc! Thank you and see you again!!!

Cannot recommend JR's enough. We came in wanting to design a custom engagement ring, and they made…read morethe whole process easy and we felt cared for the entire way. We had a specific vision: a unique piece with subtle pink stones set into a hidden halo. Getting the exact color right turned out to be tricky, but instead of just settling, they worked with us and swapped out the original stones for ones that matched exactly what we were going for. That kind of patience and commitment to getting it perfect is rare. They also let us use our own diamond, which a lot of places won't do, and they built the setting around it beautifully. The finished ring came out even better than we imagined. Their prices are extremely fair too, which is extremely refreshing compared to some other shops in the area. Finally everyone in the store is fantastic and so nice. You never feel rushed or pressured, just genuinely taken care of. If you're looking for a custom piece (or great jewelry from people who actually care), this is the place. Five stars, easy. Thanks everyone so much! We will be back to design our wedding rings!

I absolutely love J R's Diamond and Jewelry! My family and I have been coming to J R's for years…read morefor all of our jewelry. Whether we are celebrating a birthday, holiday, anniversary, or graduation, J R's has the most beautiful selection of rings, earrings, bracelets, necklaces and more! All their diamonds are natural and stunning. They also do custom pieces as well. Jeff and Eileen are so kind and always take the best care of us. Absolutely shop at J R's for the best service and beautiful one of a kind jewelry pieces!

Very helpful and super nice and knowledgeable and especially Jasmin's jewelers! I would highly…read morerecommend them! They reset my mother's ring and it looks amazing!

I had 2 necklaces twisted beyond recognition. Thought all was lost and would never be able to wear…read morethem again, but Najib at Afghan Lapis Jewelry fixed and charged me next to nothing for them. Thank you Najib!! His booth is in the right hand corner of the shop - can't recommend enough if you need jewelry fixed!

I had a great experience with Total Watch Repair. Their customer service was outstanding from start…read moreto finish. They were professional, friendly, and took the time to answer all of my questions. My watch was repaired quickly, and the quality of the work exceeded my expectations. It looks and works like new again. I really appreciate their honesty, attention to detail, and excellent communication throughout the process. I highly recommend Total Watch Repair to anyone looking for reliable, high-quality watch repair services. :::writing If you'd like, I can also make it sound more personal or more enthusiastic, as if it was written by a longtime customer.

Came in to remove links from my watch. Very sweet and quick service! Highly recommend.read more

Came in after I got a quote from Jean Pierre for a wedding band and to get a piece of jewelry…read morealtered. Everyone inside the store was incredibly warm and inviting and answered any questions I had (about my piece and the pieces they had in store.) Madison let me see and try on as many pieces as I liked, most at her insistence! She even cleaned my engagement ring for me to really have my diamond shine! Overall, I got my dream wedding band created and at an incredible price! I also got a clasp changed on a bracelet to make it more secure, also at a great price. Such an incredible place and I will continue to come to JP for any and all my jewelry needs.

Wow! Our experiences at Jean Pierre jewelers have been…read morenothing but wonderful. Every time I go in Jean and his team make us feel like family. My fiancée and I had so much fun designing our dream rings. They made our visions come true. We got everything we wanted and the whole process only took a few weeks! Both of us have fallen completely in love with our rings and we receive so many compliments on them. We also wanted to give a special shout out to Madison who works there for her amazing customer service, positivity, and support during our journey there. Thank you for everything!