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    Watch Doc

    4.9 (139 reviews)
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    Updated 1 week ago

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    Response time

    30 minutes

    Response rate

    100%

    Services - Watch Doc

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    Reviews With Photos

    George K.

    I went to Watch Doc while in Burbank, I went in to the shop because the glass on my Rolex was broken and I took it in to Tom and he told me that a small piece was stuck between the dial and the hands and it damaged the watch. He took great care of my watch, the place was very inviting and they do have an amazing selection of straps to choose from so when I went back to pick up my watch I dropped off another watch for a strap replacement and a battery as well.

    Simran M.

    My watch stopped working and was a little bigger than I wanted as my wrists are pretty slender. I looked around on yelp (!) for nearby places and Watch Doc looked positive, efficient, and close by. I walked in and was approached by the owner, who was really helpful and got it fixed for me in about 5 minutes. If we have any other watch or jewelry fixes, we will come out again soon :)

    Had new battery replaced
    Gidget L.

    Thank you so much for adding my extra link to my Rolex watch . Have to bring all my watch to have all the battery replaced. See you again soon .

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    Photo of Roger K.
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    3 months ago

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    Thomas K.

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    4 months ago

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    Thomas K.

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    6 days ago

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    Thomas K.

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    2 months ago

    Nice guy. Fair pricing for battery replacement. My go to Guide now for all watch repairs and battery replacements.

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    Thomas K.

    Thank you Alex for this review. I appreciate you taking the time.

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    5 months ago

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    Thomas K.

    Thank you Alison for the review, I really appreciate your business.

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    5 months ago

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    Thomas K.

    Helpful 1
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    5 months ago

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    Thomas K.

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    1 year ago

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    Thomas K.

    Helpful 3
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    2 months ago

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    Thomas K.

    Thank you for coming in Yara!! I really appreciate your kind words.

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    2 years ago

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    Thomas K.

    Helpful 4
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    1 month ago

    Great experience, got my clock back up and running in no time. Very affordable. Thanks Tom

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    Thomas K.

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    7 months ago

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    Thomas K.

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    4 months ago

    Great watch shop! Repaired husband's watch. Very knowledgeable about watches! Fast service!

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    Thomas K.

    Thank you Jenette for your review. I really appreciate your feedback.

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    3 months ago

    The Watch Doc will exceed your expectations. Will definitely refer this shop as my go to for any watch concerns.

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    Thomas K.

    Thank you for your review Mark, I really appreciate your feedback.

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    10 months ago

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    Thomas K.

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    3 months ago

    They were very speedy and communicative. Pricing was fair and transparent. Would highly recommend!

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    Thomas K.

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    5 months ago

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    Thomas K.

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    5 months ago

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    Thomas K.

    I really appreciate your review Lucy, it was our pleasure.

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    10 months ago

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    Thomas K.

    Thank you John for the review. I appreciate your feedback.

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    2 years ago

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    7 months ago

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    Thomas K.

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    2 months ago

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    Thomas K.

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    1 year ago

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    Thomas K.

    Thank you for your business Er3yn. I appreciate your support!!

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    2 months ago

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    Thomas K.

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    9 months ago

    5 star customer service. The close at 3 so make sure you arrive before 3. Pretty easy parking in rear.

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    Thomas K.

    Thank you for the review Bill, I appreciate your business!!!

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    8 months ago

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    Thomas K.

    Thank you for your kind words Lex, it was our pleasure.

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    8 months ago

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    Thomas K.

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    4 months ago

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    Thomas K.

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    10 months ago

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    Thomas K.

    Thank your kind words Stu, I appreciate you taking the time.

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    1 year ago

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    2 years ago

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    Thomas K.

    Thank you Kristine for taking the time to write this review.

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    1 year ago

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    Thomas K.

    I appreciate the review Ryan, thank you for taking the time.

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    1 year ago

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    Thomas K.

    Thank you David for Your kind words. It was my pleasure!!!

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    1 year ago

    I had a battery replaced for a nice watch and charged me $55. It's a bit much in my opinion. Others charge $15-20. I wouldn't go again.

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    Thomas K.

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    6 months ago

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    Thomas K.

    Thank you David, it was my pleasure!! I appreciate the kind words.

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    1 year ago

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    Thomas K.

    Thank you for the kind words Eric, it’s my pleasure.

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    1 year ago

    Lovely store ; came in to get some links removed - kind people nice service and done right on the spot. Thanks!

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    Thomas K.

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    2 years ago

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    Thomas K.

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    2 years ago

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    1 year ago

    Very fast and fair prices. Tom was super helpful. I will definitely be coming back for all my watch repair needs.

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    Page 1 of 4

    Ask the Community - Watch Doc

    I have vintage rolex 1960sh ...haven't worn it for the longest time and it's not running..can you give a rough estimate how much it will cost to repair it?

    Hi Hector, thank you for your question regarding a Vintage Rolex Service. It almost sounds like the mainspring is broken, if that is the case it will be around $600 and up to… Read more

    Could you tackle a Universal Geneve 1940 Aero-Compax?

    Good afternoon, thank you for contacting Watch Doc. The short answer is yes we can service Universal Aero-compact vintage watches.… Read more

    Do you repair Thomas Sabo watches?

    Good evening, yes we can repair Thomas Sabo watches. Please bring it in to determine the issue.

    Good afternoon do you work on Invicta watches? I believe it just needs a new battery.

    Yes we do work on Invicta watches. You could stop by anytime during our business hours for a battery change. No appointments needed.

    Hello I have a 1940's Jules Jurgensen watch that I wanted to get restored how much would it cost to restore?

    Hi Alec, please bring in your watch for an inspection first. It is impossible to price any vintage watch restoration without having it looked at professionally and observing everything that you want to have done on the watch.

    Have you worked on any Cartier watches ? Santos for women

    Yes Lilly, we do work on Cartier watches.

    Hello, I have a 1991 Seiko Timezone Chronograph that needs a new movement, can you help?

    Hi Brett, I need to see the type of mechanism it has but most likely I will be able to help you with that. Please bring in your watch so I will be able to check that with the supplier. I will be at the shop 9 to 4 during the week and 10 to 4… Read more

    I have a Rolex that needs repairs/maintenance. Do you work on Rolex watches?

    Yes. I will be back at the shop on Tuesday 9 to 5:00pm I will check and let you know how to move forward with the service when you bring it in.

    If I had a watch resized by you the other day and decided i would like it a little looser, would there be another fee to have one link put back in in the next few days?…

    No Michele just come in anytime at your convenience and I will take care of it. Thank you for contacting me.

    I bought a new Seiko automatic watch about two months ago and it stopped running. Do you repair those watches?

    Hi Ed, my name is Tom. I will be able to fix your Seiko watch. Please bring it in at your convenience, so I can diagnose the issue. Thank you for contacting Watch Doc.

    Do you re-lume watches?

    Hi, We do not do that service ourselves, but we do have a dial expert that we work with they will. Usual turnaround time is 2 to 3 months.

    Hello. Do you guys service/repair G shock watches? My front glass gasket ring (plastic that seals the glass) has torn and need a repair. Also i need to fix the hr/min hands along with the date hand to be fixed. They are not correct.

    Good morning, sorry G-Shock watches need to go to Casio Service for case and crystal repairs.

    Where would I go in Burbank?

    101 N. Victory Blvd. #H Burbank, CA 91502 Burbank VIP Jewelers

    Do you repair gold bracelets as well?

    Good morning Lexie, we do fix chains, however it is a 2 day turnaround on jewelry repairs because my jeweler comes in every other day pickup and deliver back on his next trip. If this is urgent I will send you to him directly in Burbank.

    Does this place repair/service mechanical pocket watches?

    Yes we are a full service watch repair shop, specializing with vintage and mechanical timepieces. Thank you for contacting us.

    View All 16 Questions

    Review Highlights - Watch Doc

    Tom mentioned he especially likes vintage rolex watches, so if you have one of those, you're all set.

    Mentioned in 43 reviews

    Read more highlights

    Hopkins Jewelers - Hamilton and Timex serviced by Greg Hopkins !

    Hopkins Jewelers

    (112 reviews)

    $

    Kind straightfonward, honest. great service and selection. Friendly. Will recommend to anyone…read moreinterested for sales or services. They even allowed me to use the Wi-Fi.

    This is why you can't trust reviews. My grandfather had a Sessions mantle clock that he probably…read morehad since the 1930s. He passed away in 1970. Flash forward to Thanksgiving 2024. My cousin had given this clock to my sister, and my sister knowing my interest in genealogy, gave the clock to me. It wasn't running right (some movement, but it would stop, also it chimed endlessly. I took it to a local jewelry store, where they had it for about six months before telling me they could not repair it. I realized I needed a special kind of clock repairman, so I did an internet search and found Hopkins Jewelers, in Burbank. This was early May, 2025. They had excellent reviews. I liked the shop. Very old school. Clocks lining the walls. Clocks to be repaired all over the floor. Sure, chaotic but definitely looked like a shop that could handle a nearly century old mantle clock. The owner said give him three months. At three months I called and he said he had looked at it but still trouble shooting. Here's the thing, having the clock, my grandfather's clock, was the important thing. Having it work like "clockwork" would be a bonus but not if I risked this place going out of business. So after another three months I decided to go in and if he hadn't fixed it I would thank him for his time, pay him for whatever analysis he had done, and retrieve my clock. Well bottom line, he basically did not want to return it to me. He didn't actually refuse but he kept tinkering with it for probably two hours, telling me it was maybe this thing wrong, or that thing wrong, but to leave it with him and he would continue working it. I agreed to this (big mistake). So after 11 months of him holding my clock I went back to the shop where he tells me it's fixed. We had put in an original stipulation that he would do a maximum of $500 work into it, but he plugged it in, showed me the second hand was keeping time, charged me the $500 and away I went. I plugged it in at home and for the next ~2 hours it worked, then the hands stopped moving (except the second hand, figures). I called him up and basically he is asking all these questions, so I responded why didn't he check it before telling me it was fixed and charging me $500. Basically he wants me to return the clock and let him work on it again. I am not going to do that, I have my clock back and I am going to write this review so that you don't get ripped off like I did.

    Generales & Generales Fine Jewellers - Custom setting

    Generales & Generales Fine Jewellers

    (108 reviews)

    $$

    Toluca Lake

    Generales & Generales are extremely professional & trustworthy. Honestly when it comes to Fine…read moreJewelry they truly Excel with their experience and knowledge. In today's world it isn't easy finding this type of establishment who operate with integrity which is exactly what you want when you hand over something dear and precious to you. This isn't my first time coming in to get something appraised or fixed and each time I'm always impressed by the staff. Thank you! Highly recommend!

    More Than a Jewelry Store -- A Place That Holds Our Stories…read more My family has been coming to Generales & Generales Fine Jewellers since they first opened their doors in 1969, and I've lived just around the corner since 1984. In all that time, this store has quietly woven itself into the fabric of our lives -- not just as a business, but as a place where moments, memories, and meaning are handled with extraordinary care. Yes, the jewelry is beautiful. The workmanship is impeccable. But that's only the surface of what makes Generales & Generales so special. What truly distinguishes this place is the way people are treated -- with warmth, patience, and an instinctive understanding of what matters. There is a rare kind of judgment at work here: thoughtful, humane, and guided by a simple principle of doing right by the customer, always. Not because a policy demands it -- but because it's who they are. I was recently there to have a ring resized -- a ring that once belonged to my maternal grandfather. It's a small object, but it carries generations of history and emotion. From the moment I placed it in their hands, I felt something I can't easily put into words: complete trust. Not just in their skill, but in their respect for what that piece represented. It was handled as if it mattered -- because to them, it genuinely did. Peter and Sylvia, along with their entire staff, have a way of making you feel like you are the most important person in the room -- not in a performative way, but in a deeply human one. They listen. They remember. They care. Every visit feels personal, unhurried, and grounded in kindness. And here's the thing I find myself thinking almost every time I walk out the door: I wish I could give them more money than they charge. Not because of upselling or persuasion -- but because of how good I feel after being there. How respected. How reassured. How grateful. That feeling is priceless, and it's something Generales & Generales has been giving their customers for over fifty years. In a world where so much feels rushed, transactional, and impersonal, this place stands as a reminder of how powerful it is to simply treat people well. Generales & Generales doesn't just sell fine jewelry -- they safeguard trust, honor family stories, and build relationships that last generations. Peter, Sylvia -- thank you for what you do, and for the way you do it. Our neighborhood, and our family, are better for having you here.

    Watch Doc - watches - Updated July 2026

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