I contacted Brandon from water heater doctor via yelp projects. My water heater suddenly stopped…read moreheating water. He was super quick and detailed in his responses. He share couple quotes for repairing or alternatively replacing my existing electric water heater and patiently explained the quote breakdown and work required. His quotes were the most reasonable of all people I requested from. I ultimately decided to try and DIY the fix - replacing the thermostat and heating element myself. Brandon went the extra mile and helped me iron out details like where to get specific parts from and was available to jump on a call and walk me through the repair. That level of support was so unexpected and so reassuring. His advice was critical since the parts I was looking at home depot weren't really compatible. Thanks Brandon and water heater doctor. If my repair doesn't hold and I need replacement for sure I will go with them. Highly recommend.

I had a great experience with the Water Heater Doctor. I originally called them thinking I needed a…read morebigger 5500w unit, but my phone consultation with Patrick was incredibly useful. Instead of just selling me the more expensive or larger option, he took the time to explain the pros and cons in detail and suggested installing a mixing valve as a better alternative for my needs. He was very clear and walked me through a few different options, which I really appreciated. On installation day, Brandon arrived right on time and worked quickly to get everything set up. There was a small hiccup because Brandon didn't have the mixing valve with him, but he was very transparent about it. He took the time to explain the pros and cons of the valve again, and I ultimately decided not to install it at that time. What really impressed me was the follow-up. Patrick called me afterward to check on the job and specifically asked about the mixing valve. He even offered to honor the original price if I decided I wanted to install it later. I spoke with three different vendors, and while their price was right in the middle, the Water Heater Doctor won my business because they were by far the most helpful and knowledgeable during the consultation. Highly recommend!

Excellent! Our water heater sprung a leak, called a local larger plumbing place, was greeted by an…read moreAI assistant that said it would be $130 dollars to have someone come look at it. I get that not everybody does free estimates and am happy to pay for a short consult, but that seemed really high. Found the most local, least "sponsored" entry on Yelp with a decent amount of reviews, talked with Blake on the second ring at 10 AM, he was able to give us a rough estimate with just pictures of the unit, came with everything he needed, even with a few surprises with our old house and unique install, fixed a few issues with connections from our previous install, all done in a few hours that afternoon! Price was definitely fair and can't say enough about how competent, pleasant, and easy it was. Support your local specialist. :)

Blake was super responsive, flexible, and straight forward with diagnosing and fixing the issue. He…read morearrived on time and was personable and professional. Will definitely call them again in the future!

Great small local company. When you call you talk to the owner not some receptionist. Love That!!…read moreAlways on time. Quality Work & cleaned up well. I highly Recommend Mill Creek Plumbing!!

Hot water tank priced total job and very over priced. Would not give breakdown on pricing. Leaked…read moretwice and had to come back. Blew electric panel twice and made us very uncomfortable. Paid 3K for 40 gallon with 6yr warranty.

An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they…read morewere very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too.

Hired team to come and do a vent cleaning after my house had gone through a remodel. Appreciated…read morethey were up front with their cost structure. Tech came out and did his job well. Highly appreciates the experience

It was a great experience working with Technician Brett. He had very good communication the day…read morebefore the appointment and the day of, prior to arrival. Brett was punctual, professional, and knowledgeable. He allowed me to standby as he completed my water heater replacement, explaining the steps and functions of everything as he worked. It was very helpful in understanding more about appliance and preventative maintenance steps. Thank you, Brett!! Much appreciated!

Shady tactics to lock you in to paying more when it's too late to walk away. They'll quote you a…read morebasic price over the phone and unless you ask about things like expansion tank, water pan, earthquake straps etc. (things most other plumbers include by default), they'll tack those on once they arrive and at that point, if you're water heater is dead, you're in a tough spot and likely going to shell out the other $400+ for these other items rather than find another plumber and further delay getting hot water. Most plumbers include those items in their estimate since they are typically required to be code compliant. Fast Water Heater's price all in after the sneaky charges would easily be $400-500 more than competitors. My estimate with another company included all those items mentioned above, plus they refreshed some of my piping as needed for the original cost quoted ($400 less than Fast) and took care of the permit. I highly suggest looking elsewhere for water heater replacement unless you're in to playing games.

Just the nicest group of people! Called in the morning and got a same-day visit…read more My issue with an outside faucet was an easy fix for the plumber. Fixed it in no time. Highly recommended. Will be calling Forest Ridge Plumbing for all my needs going forward.

He replumbed under the sink and installed the new faucet in no time. He was thorough and fixed a…read moreleak we found after he left. He came back and fixed it no charge.

I had Overlake install a new furnace and then a new water heater (everything always breaks all at…read moreonce, of course) in about a 2 week period this winter in my parent's house. They were able to make it out within a day or two both times. The owner was easy to work with for scheduling. They don't try to pressure you or upsell at all, which I appreciated. The quotes I got were in line with other area vendors. The technicians were very professional and helpful despite the resident of the house being very crotchety. Would definitely hire this company again.

I had a great experience with Robert. I sent a request and he responded within minutes about an…read moreissue with my furnace. Instead of pushing for a service visit, he spent about 20 minutes on the phone patiently walking me through a few diagnostic steps because he suspected it might be a common issue based on my description. We were able to identify the problem together, which I'm very grateful for. That kind of honesty and willingness to help is rare and says a lot about someone's character. I really appreciate the time he took to help me out and would definitely recommend him and his company to others.

We were in a tough spot as new home owners when we suddenly we had a non functioning sewer pump…read more Called Dean and he answered the phone himself. He diagnosed the problem and had us back up and working super fast. Dean totally saved the day! Highly recommend!

Dean himself answered the call and came promptly! He fixed the problem - an old leaky kitchen…read morefaucet and valves - the very same day, even though he had to haul from Shoreline to south Seattle. Dean is an old school plumber who's wisely decided to focus on the smaller but still insanely necessary repairs which crop up for homeowners all.the.time. Although the visit wasn't cheap, I figured by the time I bought a *nice* new faucet and valves, ran to Lowes twenty times, busted my knuckles and lost my mind, it was money totally well spent. Thank you, Dean!