I contacted Brandon from water heater doctor via yelp projects. My water heater suddenly stopped heating water. He was super quick and detailed in his responses. He share couple quotes for repairing or alternatively replacing my existing electric water heater and patiently explained the quote breakdown and work required. His quotes were the most reasonable of all people I requested from. I ultimately decided to try and DIY the fix - replacing the thermostat and heating element myself. Brandon went the extra mile and helped me iron out details like where to get specific parts from and was available to jump on a call and walk me through the repair. That level of support was so unexpected and so reassuring. His advice was critical since the parts I was looking at home depot weren't really compatible. Thanks Brandon and water heater doctor. If my repair doesn't hold and I need replacement for sure I will go with them. Highly recommend. read more

I had a great experience with the Water Heater Doctor. I originally called them thinking I needed a bigger 5500w unit, but my phone consultation with Patrick was incredibly useful. Instead of just selling me the more expensive or larger option, he took the time to explain the pros and cons in detail and suggested installing a mixing valve as a better alternative for my needs. He was very clear and walked me through a few different options, which I really appreciated. On installation day, Brandon arrived right on time and worked quickly to get everything set up. There was a small hiccup because Brandon didn't have the mixing valve with him, but he was very transparent about it. He took the time to explain the pros and cons of the valve again, and I ultimately decided not to install it at that time. What really impressed me was the follow-up. Patrick called me afterward to check on the job and specifically asked about the mixing valve. He even offered to honor the original price if I decided I wanted to install it later. I spoke with three different vendors, and while their price was right in the middle, the Water Heater Doctor won my business because they were by far the most helpful and knowledgeable during the consultation. Highly recommend! read more

Water Heater Doctor - New tank - Plumbing Near Me - Seattle, Washington

AMAZING. They answered the phone when I called at 8 PM Friday, asked for some detailed photos, and instantly gave me a quote for a new 50 gal water heater with mixing valve, far less $$$ than the local large plumbing companies. Showed up at 8 AM Saturday as communicated, and did not charge extra for the quirks in my particular setup, which caused him lots of extra time and parts. Very friendly and went above and beyond with customer service. 6/5, will recommend to anyone. read more

Brandon made time for us early morning the day after we first talked. Efficient, friendly, helpful with tips to look out for. We will hope to use him for our hot water tank needs going forward...highly recommend! read more

I want say that I got one of the best experience with this company. The fact that they were very flexible with me on my schedule. Brandon even worked past 9pm to get my water heater working correctly. My water heater is new and it was very loud. I found out through their expertise that my set up was wrong. They took the time to fix it correctly and now I can sleep at night. read more

We had an issue with a newer water heater. They were able to diagnose a potential problem via photos first, and it just needed a reset. They guided us through the process at no cost and told us how to fix it in a few seconds. These are honest folks and I will be back again when we do need an official service repair. Highly recommend! read more

Highly recommend this company! We were in urgent need of a new hot water heater the day we moved into our new house, and they came the next morning with the lowest price we found. Brandon was courteous, professional, and did excellent work with high quality materials. When we asked questions, he was helpful and didn't try to sell us unnecessary services like other companies do. We will continue to use this company! read more

Very happy with installation. Brandon communicated ahead of time when he would arrive. He arrived at that time and quickly disconnected the water heater being replaced and installed the new Bradford White unit. We had a very minimal downtime for access to hot water. The installation looks great. Thank you. read more

Water Heater Doctor - Water heater installation - Plumbing Near Me - Seattle, Washington

Brandon was very knowledgeable, professional and kind. Not only did he fix our water pressure issue, he did it fast and did not leave any mess. He also educated me about the maintenance our water heater tank requires and what we can do to help it last longer. He also offered to stay in touch in case any future issues or questions come up. I would definitely recommend him and his company to anyone needing any of their services. read more

Water Heater Doctor - Replaced temperature and pressure relief valve and straighten out overflow pipe. - Plumbing Near Me - Seattle, Washington

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Needed a new 50 gallon gas water heater with a power vent, called at 1130am on a Friday and got a super fast response. They were at our house by 4 and the new unit was in and running before 5!! These guys are the best!! Great price also, highly recommend!! Thanks so much!! read more

We needed a replacement for our leaky water heater on a weekend and Water Heater Doctor was the only place that could get us a weekend appointment at reasonable non-emergency rates. The installation crew was quick and efficient. Highly recommended. read more

Super responsive. Great communication. Our water heater needed replacing and Water Heater Doctor got it done. Great price. Showed up when they said they would and got it done in the amount of time they said it'd take. That's exactly the kind of service provider I like to work with. Easy 5 stars. read more

This crew was amazing! Great communication. Really quick with every response. And incredibly professional. Talked to Patrick on Thursday evening and he really helped us think through our options when our water heater died. Jim and Co. were at our door at 6:45 am with a beautiful Bradford White ready to install. At every turn they were honest and up-front. I would trust them fully. Thank you. read more

The water heater doctor did an amazing job! They were professional, friendly and very responsive. We were in a real bind as we were moving out of our home that day and needed to get it ready to sell. Patrick gave us same day service, working with us even when we couldn't be home. I absolutely recommend this company! read more

Great to work with them! They are quick to respond, clear in communication, and helped me replace an old water heater with a newer quality one. I will happily use Water Heater Doctor in the future, and would happily recommend their services. Great value, and my guy Brandon, helped me understand the system and get me the best set up. read more

Awesome speed and service replacing our water heater at a good price! Will use again!

From the time I sent the folks at Water Heater Doctor a message to the time it took them to finish the install of a new water heater was less than a total of 24 hours. I know this won't be typical of all service requests but I wanted to highlight how responsive the team was throughout the whole process. I put in a quote request via Yelp and got a response within 10 minutes. I provided detailed pictures of the leaking water heater along with the brand and model for reference. Patrick from Water Heater Doctor was quick to respond and gave me a call back with the details I needed along with a quote. Their quote was very competitive and was a good value for all the work they were doing to replace the water heater and haul out the old one. Then I got a call from the installation guy Jeff who was knowledgable with the technical aspects and gave some really good recommendations regarding the standard sized water heater versus a lowboy given the space constraints and existing flooring under the old water heater. Later that same day, I had a question about the pressure relief valve and got a call that evening even when I was expecting to hear back the next morning. Jeff was punctual and professional and was able to install the water heater without any issues. He went above and beyond my expectations, not only in the responsiveness and detail provided, but also in his honesty and professional guidance. Patrick was on-point with running the logistical parts of the show and getting the appointment literally the next day. I am a landlord of multiple properties which I manage myself and will definitely be reaching out to the folks at Water Heater Doctor again. 100% recommended! read more

Water Heater Doctor - Lowboy water heater install - Plumbing Near Me - Seattle, Washington

5+ stars. My gas water heater was out on Christmas. I called Water Heater Doctor the next morning after following ​ the instructions to relight the pilot light per instructions on the water heater itself which did not work. Over text message, Patrick gave me step by step instructions. My water heater immediately started working. The instructions were more detailed than what the water heater stated. Who gives such customer service like this NOW? read more

Dont waste time and money going anywhere else. We called after our water heater died and needed a replacement. They responded within minutes and had it installed the same day. We didnt have a standard water heater and they were still able to replace in the same day. No special order needed. SUPER fast and responsive!! We cant recommend enough! If ever needed again, we wont hesitate calling the Water Heater Doctor first!! Thanks so much!! read more

Stop searching and just call Water Heater Doctor. They are honest, knowledgeable, and provide great pricing. I couldn't be happier with my experience. Highly recommended!!!!! read more

Great experience beginning to end. Super fast with the quote and scheduling appointment for installation. Explained everything fully and even went above and beyond to make sure that the installation met my needs. Highly recommend! read more

We need to replace our 20+ years old water heater immediately since it was leaking badly. Patrick was able to provide us a reasonable estimate right away, and sent his crew over right after. The whole process took only few hours, and now we have a brand new tank that's working perfectly - very pleased with Water Heater Doctor's service! read more

Really appreciate the service i received from Brandon. He provided quick quote with few pictures I shared. He didnt change pricing along the way even after discovering there was a major delta from his original assumption. Communication was very clear. Installs high quality product. read more

I had never heard of the Water Heater Doctor, but they came recommended by someone in my neighborhood. My water heater was gradually failing and WHD gave me a competitive estimate $700 less that my second choice, offered to provide service on the weekend if needed, and replaced my water heater early Monday morning after I made first contact on the previous Friday. I couldn't be more pleased with their friendly professionalism, quality of work, and promise to stand behind their installation for five years longer than their competition. read more

They were great! Came out on time and replaced my water heater in under an hour for about 2/3 the cost I had been quoted by another local company. I'll absolutely be using them again! read more

Water Heater Doctor was very responsive on our inquiry and got us scheduled on short notice. Patrick was very professional and notified us when he was on his way. Once he arrived, he was honest in his opinion of flushing our tankless heater. He took his time to educate and inform me of WA water softness and ultimately gave me the option on whether we still wanted the flush or not. A 5-star business that arms their customers with knowledge to make the right choice for them. Would definitely call these guys back again! read more

Usually, I don't do reviews unless the service and people are outstanding and I feel that they deserve a shout out and positive review. My gas water heater starting leaking, so I knew I had to replace it. I called Water Heater Doctor 1st to get an estimate. I talked with Patrick and he answered all my questions. I sent him pics of my water heater and told me that I had a direct vent gas water heater and told me the differences with what I had vs the other type of water heater. There was no high pressure sales and gave me a quote. I called 3 other companies (based on yelp and other reviews). All but 1 quote was higher. The other quote was very competitive in pricing. I spoke with Patrick again and decided to go with his company, which I am glad I did. Patrick was able to get us the last slot of the day. With it being a holiday weekend and everyone back-up for at least a week, I felt we got lucky. Brandon and his son were the tech's that installed my water heater. They both were very professional, super friendly and very easy to talk to. Brandon is very knowledgeable and talked me through the whole process. He was more than happy to answer any questions I had. They installed a Bradford White 50 g 40K BTU gas direct vent water heater. Once they finished the install, they cleaned up the area very nicely. Brandon also explained to me what was done, showed me how to work the water heater and discussed how I can maintain my water heater for longevity and cleanliness. If you knew what happens to your water heater when you don't maintain it, you might be surprised on what builds up in your water heater. Brandon also told me if I had any questions or if anything happened to the water heater, to call him and he would be more than happy to help. Patrick, Brandon and his son are A+++++++ in my book. If you need a new water heater or any plumbing service, I highly recommend calling Water Heater Doctor first! read more

Water Heater Doctor was Fantastic! Patrick was very informative and straightforward on pricing of my water heater replacement. My appointment was between 4 to 6pm but Brandon arrived at 1pm which is 3 hours ahead of schedule. That was great! Brandon was very knowledgeable and professional. He was able to answer all my questions. I would definitely recommend Water Heater Doctor to my friends and family! read more

Water Heater Doctor is a great company with professional service, quality brands, great parts & labor pricing/bid. Thanks to Patrick for the amazing customer service and scheduling. Also thanks to Brandon for being a pro, he was on time, very informative and did a great job on the installation. Over all experience was excellent and would do business again if needed. read more

Water Heater Doctor - 50Gal Bradford White water heater. - Plumbing Near Me - Seattle, Washington

This company was awesome! I called 3 service providers at 6am and left messages. Luke from Water Heater Doctor was first to call me back. Asked for pictures of my water heater so he could quote over the phone. Got the quote within 5 minutes of sending pics. Agreed on price and he gave me a 11am service window. I got a 30 minutes notice prior to arrival. Luke showed up and immediately got to work removing old unit and install the new unit. He showed me how everything worked and was in and out in about an hour and half. Very professional, very customer oriented and delivered high quality work. They said what they would do and did what they said! I also received after service check ins etc just to make sure I was happy. Thank You to Luke and Water Heater Doctor! read more

Water Heater Doctor - Plumbing Near Me - Seattle, Washington

Great company. Great response time. Quote was clear and accurate. Once we scheduled the installation they called and had an appointment come open. We jumped into getting it done quicker. Tech arrived and was very friendly and explained everything! They actually did a few more things than expected but didn't charge us any more than what they had quoted. In and out in less than 2 hours. Cleaned up and took the old water heater. Great company and great customer service. Very fair pricing. Highly recommend read more

Informative, thoughtful, great work and clean! Brandon installed what we asked for and also added in an extra valve and strap - no charge - because he wanted the finished product to be safe. It definitely all looked more sturdy afterward and works great! He came back to check on us and the ensure we were happy and said we could text him anytime w questions! Parents need a new water heater and I called right away to line up the Water Heater Doctors! read more

Clear communication, quick availability, reasonable price for replacing my water heater

I had a very thoughtful email from the owner of Water Heater Doctor apologizing for the lack of communication. I see that sometimes businesses will respond to a yelp review, however I am really impressed that Patrick took the time to email me personally. I will definitely give this company another chance, small businesses are important to the community. (Changing the stars to 3 as I didn't get work done by them) read more

Incredibly responsive and customer-centered business. They came out same-day to replace our water heater despite a very busy holiday week, and when our shut off valve broke in the process they also replaced it free of charge. Everything works perfectly and was done so timely. Really kind staff. Highly recommend. read more

Brandon was professional, knowledgeable, and made the time to stop by on a short notice, explain what needed to be done and why. I really appreciated his honest recommendations. Highly recommend Brandon if you're looking for reliable, high-quality plumbing work! read more

Highly recommend Brandon and his team. We had a weird water heater setup, and he handled it without hesitation. He fixed the issue and even came back the same day to double-check that everything was working properly. Solid service all around. read more

Very responsive when I called. Patrick talked me through getting pilot light on (tip: you might have to click it 30+ times)! It didn't stay lit after several tries. Water heater was old and I was given several options. I decided to go with a new one. Water heater replaced the next day in about a half an hour. Got a follow up to make sure all was well. It wasn't a huge he deal, but I was told $50 less than charged. Patrick more than made up for it immediately. Nice to a find reliable company with excellent customer service! read more

Brandon is absolutely the best; we highly recommend him. He replaced our tankless water heater. Brandon is easy to work with, really cares about his clients, explains everything well, and clearly takes pride in doing exceptional work. He gave us a very reasonable quote. We will absolutely call him again for any future plumbing needs. read more

I highly recommend Water Heater Doctor! I give them 5 stars! We received multiple water heater replacement quotes. This one stood out not only for the response rate, but they were professional and friendly and the quote price was very good. Overall, customer service was excellent! The techs were knowledgeable and efficient. The replacement went very smooth and quick. Customer service is top notch from beginning to end. read more