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    Water Heater Doctor

    5.0 (121 reviews)
    Open • 8:00 am - 10:00 pm

    Get pricing & availability

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    Excellent

    Response time

    50 minutes

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    Water heater installation

    Very happy with installation. Brandon communicated ahead of time when he would arrive. He arrived at that time and quickly disconnected the water heater being replaced and installed the new Bradford White unit. We had a very minimal downtime for access to hot water. The installation looks great. Thank you.

    Replaced temperature and pressure relief valve and straighten out overflow pipe.

    Brandon was very knowledgeable, professional and kind. Not only did he fix our water pressure issue, he did it fast and did not leave any mess. He also educated me about the maintenance our water heater tank requires and what we can do to help it last longer. He also offered to stay in touch in case any future issues or questions come up. I would definitely recommend him and his company to anyone needing any of their services.

    Lowboy water heater install

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    3 months ago

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    8 months ago

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    1 year ago

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    10 months ago

    Awesome speed and service replacing our water heater at a good price! Will use again!

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    7 months ago

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    3 years ago

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    5 months ago

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    9 months ago

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    2 years ago

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    7 months ago

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    2 years ago

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    8 months ago

    Clear communication, quick availability, reasonable price for replacing my water heater

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    1 year ago

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    Page 1 of 4

    Ask the Community - Water Heater Doctor

    Review Highlights - Water Heater Doctor

    “Talked to Patrick on Thursday evening and he really helped us think through our options when our water heater died.”

    Mentioned in 42 reviews

    Read more highlights

    Bee's Plumbing and Heating - Seattle's Trusted Plumbing Experts

    Bee's Plumbing and Heating

    (720 reviews)

    Cottage Grove

    Our kitchen faucet was coming loose from the sink. I checked the internet for local plumbers. I…read moreended up calling Bee's Plumbing as U had chatted with one of their employees in the recent past. As this wasn't an emergency, the dispslatcher said it would be today or tomorrow before a plumber would be sent. He was sent today. Sean called and arrived early afternoon and looked at the repair. He presented us three options and solid estimates. We chose the middle one and then decided to also ask about a toilet replacement. Again, Sean presented us options and we agreed to one He gave us. As he didn't have the toilet on his repair truck, Bee's dispatched an employee with a new toilet. Sean was very professional in his work, answering questions as he proceeded with the work. He mentioned a couple of things that needed replacing due to their aging. We agreed to have them replaced. When Sean presented the invoice, it was exactly as he stated. At no time did he try to "upsell" items were didn't need, unlike other plumbing firms in this area that are heavy TV advertisers. I would recommend Bee's Plumbing to anyone that ask! Thank you, Sean! And, thanks to your employer for all they have taught you, in not only the aspects of plumbing but also in customer service!

    Bees over-sells and over-states the quality of their service. The technician gave several…read moresuggestions each with a quote to address a leak. They repeatedly said this is only an attempt to repair. While they did say I that I didn't have to choose any options, they stood there creating a pressure situation. I picked the tub sealing option since it seemed most straight forward, again with no guarantee of fixing the leak. I asked why a tub caulking would be ~$900, and the technician began to oversell the difficulty of the job and the "high quality" sealant they would use. I approved the quote with that belief, only to see they did the job in 40 minutes and used a caulk that I could have bought in Lowes for $5. I've asked their management for a review and have been stonewalled. I had higher expectations for Bee's Plumbing given the reviews and referrals but left very disappointed. I've attached the caulk, tub caulking and contract from Bee's to show what happened. Would you pay $900 for this?

    2 Sons Plumbing & Sewer

    2 Sons Plumbing & Sewer

    (270 reviews)

    Very helpful - the technician (Brandonn) who came out was great - smart, nice, and creative in…read morediscussing options. I ultimately didn't go with their quote (it was higher than others), but was very glad that I asked them to take a look.

    I rarely leave negative reviews, but my experience with this company was extremely disappointing…read moreand felt like a complete waste of time and money. When I called, the front office assured me their technicians were experts in tankless water heaters and worked on them every day. They also stated they carried many common replacement parts and charged a standard $79 + tax service fee. Based on that representation, I scheduled a visit expecting a knowledgeable diagnosis and practical repair options. The experience was very different once the technician arrived. Within minutes, I was told that an investigation would cost approximately $500 for one hour. The original $79 service charge apparently only covered showing up and providing quotes. In all other interactions the initial fees covers 1 hr of work and is usually rolled into the final bill. When I asked for a breakdown of how $500 was justified for diagnostic work, I did not receive a reasonable explanation. What was even more concerning was the lack of apparent familiarity with a common tankless water heater issue. The technician indicated he needed to contact the manufacturer to understand the error code. Meanwhile, it took me 30 secs to find the error codes and I already had this information before the tech showed up. For a company that markets itself as tankless water heater specialists, that did not inspire confidence. They just wanted to charge me $500 at the very least for minimal work (like less than 10 mins). The biggest deal breaker came when I was told that if a part was needed, it would have to be ordered and could take 2 to 3 weeks to arrive. Being without hot water for potentially several weeks is simply not a realistic option for most homeowners. Rather than discussing practical alternatives, the recommendation quickly shifted to replacing the entire unit. I was quoted approximately $6,000 for a replacement tankless water heater. Knowing the rough market cost of the equipment itself, the quote seemed excessively high. I again asked for a breakdown of parts and labor but did not receive clear answers. What frustrated me most was the unwillingness to perform even basic troubleshooting without immediately escalating to expensive diagnostic fees. Something as simple as removing a few screws to inspect and potentially clean the ignition rod was apparently off the table unless I agreed to the much higher charge. After the technician left, I looked up the company's BBB complaints. Based on my experience, I can understand why other customers have raised concerns. In the end, I paid $88 and received no meaningful diagnosis, no practical repair path, and pricing that I found difficult to justify. I'm very glad I chose not to proceed further. While I cannot comment on the quality of their actual repair work, I can say that my experience left me with little confidence in their pricing practices, transparency, or troubleshooting approach. Bottom line: Be very clear about what the service fee covers, ask detailed questions about diagnostic charges before booking, and get multiple quotes before agreeing to any major repair or replacement recommendation.

    Drain Beast Services

    Drain Beast Services

    (47 reviews)

    it takes a lot to get me to write a negative review about anyone, but in this case I feel have to…read morestate what I experienced. I called this company due the reviews. they came promptly and proceeded to pump my septic tank, which I admit was overdue. when that didn't seem to fix the problem they Hydro jetted the main drain. Having told me on the phone that theyWould jet the drainfield I was surprised that he decided to leave the tank excavated with the lid off to supposedly save me money when I had to call them back because my system was failing. Being a senior citizen and a widow I felt I was being treated this way because I wouldn't know any different. I consulted some friends that have had a lot of issues with their Septic system. And they were shocked to hear they left it excavated and with all the rain. It was first of February. They advised me to call and have them come back and jet the drainfieldand then come then cover the system back up. It had been left open for approximately 2 1/2 weeks and surprise surprise after the drainfield was jetted the system was working fine, so now five months later it's running like a top and I'm surprised to see that I get a letter from the Pierce County health department that I was turned in for a violation reason Septic failure. The guy who told me all the stuff about it failing videoed it before it was jetted when it wasn't quite up to par. And of course he did not come with the guys He sent to do the job so he did not observe the fact that it was running fine. There's so many five star views on this company. I'm sorry to have to say this these things, but I am in the middle of trying to prove that I don't need $30,000 septic system at this time. I'm sure drain beast isn't gonna help me pay for it! very unethical considering I should've been notified in advance not get the letter five months later. From the Pierce County health department I believe this is the drain beast that's from the Puyallup area. It was Harmon I talked to on the phone. If they by chance tend to make this right, I will update this review.

    I am very happy with this company and with Raman. He was the third quote I got after being…read moreswindled and smooth talked by two big-box drain companies with HUGE quotes. Raman said, "Here's my quote, better than theirs, I'll have it done right away, done and done." SO efficient and capable and professional. This is also a big lesson - always get 3 quotes! Although from now on I am just going straight to DrainPro It's been several months since using Raman and we have had no further problems. Also tip - don't forget to check the Yelp deal with DrainPro. I trust him and DrainPro's hundreds of great reviews. You don't get so many great reviews by not being great!

    Water Heater Doctor - plumbing - Updated September 2026

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