Great customer services, reliable and quality of work is outstanding. Highly recommendread more

I had a mini split installed in my townhouse. They handled the mechanical portion as well as the…read moreelectrical portion. I received a quote from them and it was very competitive with the market. They installed a Mitsubishi condenser and two head units. The team installed the head units quickly and efficiently. Finished the mechanical portion of the install in under 2 full days. The electrician had scheduling issues but after speaking with their management team, the owner Hoa came out the next day to finish up the electrical work before the upcoming heat wave. I had no issues other than the scheduling one but the owner came through with the quick turnaround. Still awaiting surge protector and inspection but that will happen next week.

We were referred to Aircare USA to have our air ducts cleaned. My husband called and asked for a…read morequote. He was sold on an "air scrubber". I asked him what that meant, he said it was like an air purifier. He was told we would be only paying for the air duct clean and the product itself. He was originally quoted $800 for the cleaning and the air scrubber for a $1600 package deal. We have an Aerus Air Scrubber cut in and installed into our HVAC system. As I walked in the door that night from work, I said, "why does it smell like an ozonator in here?" He asked me what that was. I explained that it was something that sucks the oxygen out of room to remove strong orders quickly. Companies that do Bio-hazard clean-up and restoration commonly use these machines. I am very familiar with this smell, as I have been in property management for 15 years. In fact, I own a small one for vacant homes. Ozone machines can make people very ill. My husband immediately notified Jim, the owner, that my son and I were smelling this odor and were getting headaches and our eyes were watering. It's important to note: we experienced NONE of these symptoms before AirCare USA. Jim claimed that they do not use ozone as they tried that once and he knows its bad. He had no idea what we could be smelling. Maybe it was the "sanitizer" they spray in the machine. He asked us to give it a little while longer. A week passed and still the smell was there and we were even more sick. I got on a step stool and unplugged the machine. When we called to ask them to remove it "100% Customer Guarantee" they pushed us out weeks. The day before the appointment I called Jim and asked how we would be reimbursed. He told me it would be up to Alex and he wasn't sure how much but he would cut us a check. Late that evening I received a text telling me we were not receiving anything back. During the appointment, Alex told my husband we would only see a refund had they been able to get their money back from the company. My husband asked why we should be on the hook for $1600 for something that was making us sick, Alex asked why HE should be on the hook for it. They buy these units in bulk and can't return them. He also said there was nothing in the unit and he has no idea what we would smell. As Alex was leaving my husband had to ask for our piece of equipment back that makes us sick, that they were going to take and not refund us any money. We have a patch in our HVAC system, you cannot find this model number of air scrubber on the internet anywhere and we are still out money. This was our experience with AirCare USA.

The company called me right away after asking for a quote, they were super friendly and…read moreknowledgeable - and did amazing work! The vents were likely never cleaned in 30 years, it was DISGUSTING! You know it's bad when the guy asks if he can take a photo to use for his before and afters. They were clean, efficient, and amazing! Recommend using them and doing this every 4 years!

I had the pleasure of working with Clean Wave Electrical recently, and my experience was nothing…read moreshort of exceptional. Steven, along with his team, went above and beyond to provide outstanding service, expert consultations, and a genuinely pleasant experience. Steven's extensive knowledge and expertise were evident throughout the entire process. I had this reoccuring electrical issues past several years, heaters I thought they were broken. He did not only focus on the issue itself but took a deep dive into the root cause of the problem. Not only did he resolve my electrical issues efficiently, but he also provided valuable consultations and guidance to ensure the best possible outcome. His team members were equally professional and competent, contributing to a seamless and enjoyable experience. What truly sets Clean Wave Electrical apart is the extra mile they go in delivering exceptional customer service. Steven and his team exhibited great personalities, creating a friendly and welcoming atmosphere. They took the time to understand my concerns, patiently answering my questions and addressing any doubts I had. I knew these are the guys I can solely rely to be my electrical saviors. Steven even offered to help take down my old over-the-range microwave I was struggling to do alone! The team also replaced 4 heaters and thermostats with no additional charge while they were at doing the main scope of the work on replacing the electrical panel. Clean Wave Electrical's commitment to providing comprehensive assistance was remarkable. Alongside resolving my immediate electrical problems, they offered valuable advice on optimizing energy efficiency, improving safety measures, and enhancing the overall functionality of my electrical systems. This added level of support and consultation was truly invaluable. I cannot emphasize enough the professionalism and expertise displayed by Clean Wave Electrical and their team, led by Steven. They not only provided exceptional service but also ensured that I felt valued as a customer. The positive experience I had with Clean Wave Electrical has earned my highest recommendation. I was in a time crunch and he was able to start the whole work the very next morning after he visited my place at 5PM. In conclusion, if you are seeking electrical services accompanied by personalized consultations and a friendly team, look no further than Clean Wave Electrical. Steven and his team's professionalism, expertise, and great personalities made a lasting impression. I am extremely satisfied with their service and will undoubtedly reach out to them for any future electrical needs. Please don't even hesitate just give them a call and I can assuee you, your electrical work will be resolved in no time. Thank you, Clean Wave Electrical, for going above and beyond!

Ever have one of those issues that completely baffles? Mine was an electrical issue where some…read moresockets would cut out as if the circuit tripped,but it hadn't. After a couple of hours, they were live again. How weird. So, I used the Yelp find a contractor feature and came up with Kelly at Master Electric. He replied within 30 minute of my original query, explained his pricing, and sent Josh out the next morning. This one was a tricky one, since the wiring in my house isn't exactly standard. Things are wired together in writers and unexpected ways. It took two visits and a second ejecting to find the problem, but we found it and got everything fixed. Along the way, Josh also pointed out a couple of other things that were not right and that I should deal with. (I got him to do it) Now, my right is working again, and I will be asking Kelly to do more work for me. Competent satisfied with the work.

It was hard to find a good electrician - I couldn't believe how many companies wouldn't respond at…read moreall. Master Electric was a breeze to work with. Kelly responded to every question and email I had, and Hugo completed all the little projects I needed accomplished, including fixing some radiators and installing two new lights. So glad to have a great electrician - I will be using them again!

Brent is the worst. I called him on Tuesday to help with my mini split that has a micro leak. I…read moreexplained that last year it stopped blowing cold air and an HVAC tech couldn't find a leak but topped it off with less than 1 lb. of coolant and it worked great all year. He said that he could come out on Friday and that he needed to send me a quote to approve. He said it would be "low cost" and I would receive it that night. He didn't send it. The next day he text me in the morning saying he'd send it today. He didn't send it. The next day I called him and he said "I'm working on it now". Again, he didn't send it. He called me later that day and said it will be about $800 - do much for "low cost". I told him the tech last year charged me $200. He asks that I send him that invoice (I did) and drops his price in half to $400. The next morning I ask what time he's coming and he cancels on me saying his margins are too low. What?!? Now I'm scrambling to find an HVAC tech before temps hit the mid 80s tomorrow.

We bought a house with an oil furnace and wanted to replace it with central A/C. We vetted several…read morebusinesses and out of all of the businesses, Cloud 9 gave us the best deal. First off, Mike was straight forward and spoke plainly so I can understand the details of what I am getting. Mike and Ryan stayed within schedule. They were also respectful of our home and cleaned up after. Mike explained to me how things worked after the heat pump was installed, i.e. how it works and how to take care etc. Overall, we were extremely happy with their service. This is a local business owned and run by nice people; they will not give you the fancy sales pitch but will offer you the best value. I highly recommend them.

Love these guys and their integrity! Had an issue with our AC and was quoted $6500 by another…read morecompany to replace the compressor. Called these guys at Good Neighbor for a second opinion. Suyong came out and identified that a capacitor was in a bad position, touching another wire causing a short. He fixed it with a zip tie and saved us THOUSANDS of dollars. No new compressor needed. Oh and if the compressor replacement had been needed, Good Neighbors quote was 30% cheaper than the competitor. This is the company we will be coming back to for any future needs.

Wonderful experience! This company saved me about 20K. I called a bunch hvac services and everyone…read moresaid my system was unfixable; that I needed a new central air system. Su, with Good Neighbor took a picture of the diagram inside the fan, and fixed it. He even fixed the AC, which the other company said was toast. I purchased a maintenance plan with another company, and they didn't follow through on their promises. Su cleaned the system, fixed it, was fair, fast and communicative. I am so grateful. A+ for trust, expediency, value and communication.

This is my second review on Pnw heating cooling. THE Air Conditioning system they installed for us…read morein one day is unbelievable. David and Rodney, the installers are GREAT. If you want to have professional service, Technicians who are knowledgeable, courteous and save money, contact Pnw heating and cooling at 253-332-0755. Why waste your money on big AC companies who are just the opposite. Al P

Called this company to install my Grandparents home in Olympia's HVAC system. Super honest &…read morereliable since I was setting it all up from out of state. My Grandparents were also very happy with the service. Highly recommend!

If I could give negative stars, I would. This has been one of the worst service experiences I…read moreever had in my life! Aqualine was assigned to me by American Home Shield for warranty repairs. Aqualine Plumbing didn't even do the most basic parts of their job: showing up for their appointments, communicating with the customer, following up, ordering parts, nor scheduling the actual repair work. Total failure in every way. They failed to show up for the first appointment on 7/26/2024 scheduled between 12-2pm and I had to call them several times to find out if and when they would be arriving as it got closer to 2pm and beyond saying they would be there. When I made my last call I made to the around 4pm they that their service tech was still on his first call of the day and they wouldn't be coming. The office rescheduled for 7/27 and told me I would be their first call of the day and the tech would arrive between 9-9:30am. I informed them I had plans later and had to leave by 11am. I was texting the tech in the morning when he said he was on the way and reiterated that I needed to leave by 11am. Their tech showed up at 11:15am and I had to alter my plans. When the tech arrived I asked if I was his first appointment of the day and he confirmed that was true. Given that I had communicated my schedule with the office and with him, I asked why he was so late. Basically, he had no valid excuse and clearly decided to sleep in and show up whenever he wanted. I had six plumbing issues. They fixed one (reseated the toilet)and took pictures of everything else to order parts and schedule the next repairs. I didn't hear back from Aqualine and had to call them to try and determine when they would be scheduling their visit for the repairs. I called four separate times and each time they said they would get back to me but never did. They also said that they showed the repairs were completed in their system, which is as not true. I explained we were waiting on parts and still needed to schedule the repair appointment. I spoke to their office manager, yet again, on 9/5 who said the manager would be contacting me on 9/6 or 9/9 at the latest. No one ever called me back. I called spoke to Aqualine again on 9/16 and the office manager said the Manager would contact me but never did. It's now been almost 2 months and my repairs still are NOT completed. I had to contact American Home Shield to have another plumber assigned. The new contractor got me scheduled right away and said they strive to complete all repairs the same day with limited exceptions. That's what anyone would want or expect from a plumbing contractor when they are having plumbing issues. Aqualine can't even do the most basic things any company should do. Don't use this company unless you want to be frustrated, waste your time and still have plumbing issues that never get fixed. They don't have their act together.

We started a project in July 2021. We were invoiced $9964.05 which we paid in full. The City and…read morePSE told this company that several corrections needed to be made. They returned on 9/22/01, 10/8/21, and 6/7/22. At that time several corrections were still needed After that time calls were made and never returned or if I did get any info it was they were "waiting on parts". Then starting 11/14/24 - 4/28/25 countless calls were made and never returned. Finally on 4/29/25 I received an email from Ryan stating as of 4/4/25 they no longer do electrical and they could no longer help us. So now we are having to have the work done by a different company. I requested to be refunded but I have not gotten a response to my email. Aqualine was paid in full for a job which essentially is not complete after almost 4 years. Horrible customer service and communication.