Very nice people and what a refreshing and pleasant experience . I have been searching for car for several weeks and have visited many dealers from York and Mechanicsburg every dealer I visited refuse to negotiate and had a very bad attitude about selling . This is the first time I have visited Parsons Ford and they are a different dealer that I'm used to visiting. They were friendly going to negotiate not pushy and very fair with their pricing and I felt very comfortable . Unfortunately I did not buy a car from them but when the right one comes along I ​ it's at this dealer because I would love to give them my business . All these big dealers with bad attitudes should take lessons from the Parsons staff . If you are looking for a vehicle new or used I highly recommend Parsons Ford . I will definitely be returning there as I continue shopping .THESE.PEOPLE DESERVE YOUR BUSINESS. read more

Communication between sales reps and customers need to be vastly improved!! The guy behind the counter in the parts & service center is very unprofessional!! We were told to have our vehicle here at 9am for a state inspection. At 11am I asked the guy if they were anywhere near being done. He then informed me they haven't even started on my vehicle yet. He then goes on to say that I may have to wait all day.... If that is the case why would they give me an appointment for 9am??? read more

Parsons Interstate Ford in Shippensburg, PA is by far the best Ford dealership in the area. Been to two others, can't begin to compare. Sales rep Noah and Manager Greg were friendly, knowledgeable and very easy to do business with. They made buying a new car painless and enjoyable with no pressure or haggling. read more

Being from out of town you want to Trust "FORD" . Beware Parsons Interstate Ford. They will COST you $$ and misdiagnosis your car and are rude doing it. They told me my PCM /computer was bad and there was a "national shortage " so I find my part - go to KY! TO GET IT just to find out it was ONLY A BROKEN WIRE. THANKS to KEYSTONE Ford in Chambersburg a few exits down I was spared putting the part on that PARSONS diagnosed it needing. The service at KEYSTONE was much friendlier and they really got to my van and properly diagnosed and got me back on the road cheaper than Parsons. FYI: Parsons has 4 other dealerships across a few states so BEWARE!!!!!! Hopefully if you've experienced this awful service from any of Fred Parsons dealerships you will post it. read more

I bought from Parsons and glad I did. I myself had sold cars in the past, and their commitment to taking care of the customer during the sale was impressive. Brian, my salesman, actually saved me money by convincing me to try their financing resources over my pre-approved financing. In fact it saves me enough to pickup some after market options and still save. Also my ability to make it to the dealership due to my schedule, was very difficult. Again Brian and staff fixed that. Brian handled many details over the phone which allowed for me to get to the dealership and take cate of all of the paperwork for the purchase. Im eager to tell my friends about Parsons because I believe they will be in good hands. read more

Well, I have to say I had a great experience at this dealership, Ron my salesman was an honest professional , a real car guy. He had a vehicle imported from wild and wonderful West Virginia, just because I wanted to try a 250 supercab . I wanted to make sure it was comfortable with everyone who would be driving it. He was very knowledgeable about features in this truck and helped me customize it . The dealership gave me a great deal on my trade in. Pat was most helpful with transferring tags which apparently was not that easy to do. There was some misunderstanding with the financing but Justin did a great job explaining everything and was pleasantly patient when he had to redraft the pink slip for the financing. The experience exceeded my expectations, they never pressured us or tried selling things we didn't need. great job ! read more

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