My animals have been taken care of by Dr. Bhandal and his outstanding staff at Marquette Animal…read moreHospital for approximately 22 years. He is extremely hardworking, competent, knowledgeable, efficient, honest, caring, and PATIENT. My animals love him and his staff. My husband and I feel safe bringing our animals to him. They did an EXCEPTIONAL job during the Covid pandemic. I do have to say this: I have witnessed some truly disrespectful and neglectful humans who really should work on being more understanding and kind when it comes to dedicated people who are caring for their animals.

The veterinarian did not even speak when he walked into the room nor when he left. What a joke!…read more The health exam, what a rip off! -he just listened supposedly for the heart sounds. Just say you want another reason to steal peoples' hard-earned money. The joke of a vet said that my dog had a "murmur" (hole in the heart). You may not believe it, but he was about to walk away without even explaining anything about it. Until I stopped him and asked him, so what is that? From the door, he said that was a hole in the heart and not to be concern with it as he walked away. By far, he is one of the WORST vets, I have been to. Perhaps he does not realize it that, money is good for any vet and we, the customers, have options.

I received a second call from Denise this evening explaining in more detail why she did not return…read moremy call in a timely manner in September concerning a much needed appointment for my dog. It all made good sense and we have all been in situations where were have made mistakes due to circumstances that life presents. Denise offered to see my dog free of charge and while she was offering me an explanation she was not making excuses for not returning my call sooner. So while I have since resolved my dog's problem with her arhritis-at this stage-and don't require the free appointment it was kind of her to offer it to me. So I'm hoping all of you can also give her a chance as well. By the way, my dog is taking Cosequin-which I purchased from our vet-and is now able to walk on all four again, allow me to chase her all over the house with her fuzzy purple bug-eyed toy in her mouth, (her favorite game!), and while she isn't able to take long walks like the old days she is able to take short ones. But check with your vet or Denise about Cosequin before giving it to your dog and please don't buy something that may not be the real deal to save a few pennies. Denise, I wish you good luck with your new business and perhaps in the future I may take you up on your offer.

Giving a shout out to this wonderful group. I feel like I just did something truly great for my…read moredog. They have two locations, in Chicago and Oak Park (I went to Denise in Oak Park ) and I can't recommend them more for the improved quality of your dog's life. Just one visit and I am completely convinced of this. My ten year old dog was like a puppy when he left his massage with Denise today and we have already made an appointment for next week. Wonderful to see him so happy and lively again... Thank you CMC!!!

As a first-time dog parent, finding a veterinarian you can truly trust is everything--and Dr…read more Hernandez has been that and so much more for us. From the very beginning, when our sweet mini Goldendoodle Obi was just a puppy, Dr. Hernandez has been by our side every step of the way. Now, 10 years later, I can honestly say his care has made a lasting impact on our lives. What sets Dr. Hernandez apart is not just his medical expertise, but his genuine compassion. He is always available when I call with questions or concerns, no matter how small, and he takes the time to truly listen and guide us. As a first-time "pawrent," that reassurance has meant the world to me. Over the years, he has helped Obi with everything from routine vaccinations to teeth cleanings, always prioritizing what's best for our pet--not what's most profitable. It's clear that his passion is rooted in a deep love for animals, not money, and that honesty and integrity are rare and deeply appreciated. Most recently, when Obi was diagnosed with cancer and pancreatitis in July 2025, we were heartbroken. Dr. Hernandez approached the situation with compassion, realism, and unwavering support. While treatment wasn't an option due to the aggressiveness of the cancer, he has continued to provide exceptional care focused on Obi's comfort, quality of life, and dignity. Because of Dr. Hernandez's dedication and care, Obi is still with us nearly nine months later--something we truly believe is a testament to the love and attention he has received. During one of the most difficult times in our lives, Dr. Hernandez has been more than a veterinarian--he has been a source of strength, kindness, and hope. We are endlessly grateful for everything he has done for Obi and for us. If you are looking for a vet who truly cares, not just about your pet but about you as well, Dr. Hernandez is simply the best.

In December 2025, The experience with Vet Hernandez was the worst ever. All this vet did was lie to…read morecontinue digging in our pockets. I spent close to 2,000 alone with this Vet on my situation with my puppy having Parvo. Usually when a doctor isn't able to provide sufficient services they deny service and recommend a specialist that can treat you, but this wasn't the case. They kept beating around the bush, keeping our hopes high on the saving of our puppy. The last day he was alive, he was at this clinic and the lady vet didn't even know why my pups stomach was so swollen, telling us it was "air". She even did an ultrasound on him and didn't even know what she was looking at but only could say it was air. I said that is a damn lie and finally took him to a REAL vet and he went in detail of every single problem and outcome we were facing without needing to run so many tests. This vet couldn't even give me a printed out copy of my pups blood work, I HAD TO TAKE A PICTURE! I lost my puppy taking him to this faulty clinic. Spent money that I could have spent elsewhere for way better care. This is a greedy doctor that lied about telling us to go to a hospital but continued to take our money and providing poor services and preying on our emotions to consume a dollar. This was the worst experience and they need to revoke that corrupt money hungry fake vets license. THEY ARE NOT BBB CERTIFIED

Great neighborhood spot. Fair pricing, lovely staff, and really good availability. Going up our…read morehead of a welcoming when you arrive, my dog loves them, everything is easy peasy

The best grooming my Cavapoo has received. Their attention to detail is exceptional. Definitely a…read morehidden gem.

My older dog had teething cleaning and all went well. My younger dog was seen a week ago for…read moreseparation anxiety and although I clearly explained issue, current medication and vet offered plan I was given incorrect directions on medication label and 10 days worth. Apparently I'm to go back every 10-14 days to pay for a refil. I called that day and was not helped, text a couple days later and then again yesterday & today. My poor dog has had no relief and they literally could care less and make having the issue brought up in the vet office taken care of. It's been an unnecessary mess & ongoing lack of treatmen. They do not send prescriptions to any third party. If they do carry the medication you will be forced to snail mail it to Chewy or the like. They do not offer the heart guard injections. You will need to give orally to your dog every month. Parking is a nightmare. There is a parking garage across the street but no elevator that I've ever been able to find and no validation. If the care was outstanding & people there responsive then maybe worthwhile otherwise, at this point, the squeeze is definitely not worth the juice.

My cat has a history of FLUTD (urinary tract/bladder problems), and he was having symptoms, but I…read moredidn't want to take him to the ER (having already racked up $5K in ER bills--yeah, I know). I was able to set up an appointment with Burnham Park to see Dr. Vlahos within a few days, which I was relieved to find, as all other vets I was trying to reach out to were booked solid for multiple weeks. The office is extremely clean and tidy. There's a spacious waiting room so that multiple owners and their pets can be in the room without being too crowded together. Check-in was very easy, the staff at the desk were very kind and helpful. We were taken into the room within 10 minutes of the appointment time. I really appreciated that on the intake form, they survey you on exactly how involved you'd like to be in your pet's care, and how far financially you are willing to go for their care, because we are all thinking about that as owners of pets with expensive problems. Dr. Vlahos was very nice, knowledgeable, and explained everything clearly. I felt as though I was offered reasonable options for imaging and testing (for example, an less invasive ultrasound was done first to check the bladder for stones), and I felt like my pet was well cared for. So far, the care for my cat has been going smoothly, and I'm very pleased with it!

I've been bringing my pets here for years probably at least 10 at this point and have continued…read moremaking the 45-minute drive because I trusted them. I understand that prices have gone up everywhere over the past few years, but the increases here feel significant. I recently found a 2021 receipt showing the exam fee was $65 and it's now $88. Nail trims are now an additional $19, which used to be included at some point, and my recent visit for an exam and routine vaccines totaled $300. Unfortunately, it's just no longer affordable for us, so we'll be looking elsewhere.

I really like this vet, and have been going to it for about a year now. I had brought my new kitten…read moreat the beginning of the year for vaccines and whatnot. He is an extremely shy cat who curls up into himself out of fear. The vet and vet techs are always super gentle with him because of how fearful he is. I had him neutered at this location without issue, and the price was reasonable. I have also taken him in for anal gland expression and it was a quick tech visit, so only $32. They were able to get me in on a weekend. One thing I like in particular is that they have their own parking lot. It is small but most places around that location you have to find street parking. This clinic is also responsive via email, and has helped me order flea meds through Chewy. I will continue to bring my cat here and also consider having his teeth cleaned next year, because their prices are fair and their staff is friendly.

Having 5 cats, the staff here probably know me, my wife, and our cats by name...we come so often…read more We have been bringing our pets to North Avenue Medical for about 6 years, and highly recommend this vet, and their staff and veterinarians. Esther is our favorite, but we have (obviously) seen every vet here, and they are all wonderful. We even had to have one of our cats put down awhile back, and the care they have, as well as little things during this process, made that difficult time a little bit easier I highly recommend them if you are looking for a new vet in the city - decent parking, clean facility, nice staff, and wonderful vets!!

Heartbroken and deeply disappointed…read more Back in April, my dog Bruce was severely attacked by a German shepherd named Wolf-- which turned out to be the manager's own dog -- while we were at North Avenue Veterinary Clinic. The situation was handled terribly. Despite the severity of Bruce's injuries, the clinic did little to take responsibility or ensure proper follow-up care beyond covering immediate costs. There was no real accountability or empathy from management. Bruce spent his last four months with a scar and a shaved side as a constant reminder of that incident. He's now gone, and I have to live with knowing that his final months were marked by unnecessary pain and trauma that could have been prevented or better cared for. I truly hope no other pet owner has to go through what I did. A veterinary clinic should be a place of safety and compassion -- this experience was neither.

No one loves or cares for dogs as much as Valarie. As everyone knows, pets are family. After doing…read moreour research, when we had to go out of town, we chose to leave our two dogs, Bella and VonHellsing with Valarie. She has shown nothing but compassion and kindness to our dogs and to us! If a dog gets sick on her watch, she immediately takes them to the vet and communicates with you. Recently, Bella got cancer and I leaned on Valarie to help me handle this very sad situation! The dogs get more exercise at Valarie's than with us. When they come home, they sleep most of the first day. I have always felt confident that my dogs were in good, capable hands when they were with Valarie!

Valerie is a delight to work with. While it seems a tiny bit pricey (I pay $18 per visit with my…read moretwo cats--pretty standard in this area), it's not when you consider what you're getting. She is considerate and caring, and I feel 100% comfortable leaving my kitties with her (as much as I hate leaving them!). The best part is Valerie doesn't bat an eyelash at whatever preposterous instructions you leave with her. One of my cats is a finicky eater, so I have a comical song-and-dance routine that I have to go through every morning to get both boys fed before I leave. I left instructions after explaining over the phone, and she was happy to do it! I know if I had a friend try to do it, I couldn't trust them to give that level of care, and I'd feel weird even asking. Long story short, if you want the best care, I'd trust Valerie. As with many things, I'm sure you could find cheaper somewhere (Craigslist), but you'll get what you pay for.