Received phone call from director ambushing me with how the center was unable to "settle" my just…read moreturned 2 year old. His first time in a daycare program, attending 2x per week. Sent pictures in app of him happy and playing only to be told during this call he is never settled and never plays. When questioned the owner Urvi said "admittedly teachers are very selective about capturing the child's happier moments" eluding that it wasnt the real situation with our child just an illusion. How does a child acclimate within just 5/6 visits to a new school? When we would ask the teachers how he was doing we would get "he's having better days, pockets here and there but better". This phone call was refuting these images and all we were told by the teacher reason being not to upset us as parents. Pretty much lied to us up until this phone call all to keep the peace. How does a parent support a teacher or program if they aren't being given the truth? Oh that's right you call and ambush them with how your child cries all day long and they don't know what to do or how to handle them. When we mentioned that we feel the 2x per week probably wasn't helping him get used to the program and that he would benefit from consistency in days it was silence on their end. I brought up initial sign on conversation with owner Urvi about waitlisting and that she mentioned by the end of this calendar year beginning of next a 3 day a week spot should open. I was immediately put on hold. When the director came back on the line she said "What Urvi meant was there would be a spot if we opened another classroom and well we are having trouble finding staff , so that won't be happening anytime soon." Another colorful story sold to us! When I questioned as to why I was just hearing about all this struggle today she said that "maybe I made the mistake of telling your husband." I am sorry what, now you're inferring that 1) my husband and I don't communicate about our children and 2)that he is a liar. I responded with no we talk ritualistically every afternoon when he gets in the car at pickup and when they arrive home about how his day went. I never expected my child to seamlessly take to school, however to be told you're child is unmanageable when there is no substance behind said claims is bizarre. These claims become even crazier when fictitious conversations come into play and what you're seeing in black and white via images on the app are in fact manipulated to create a facade. What should also be noted here is my child has a provisional diagnosis of autism which the school was not only made aware of but supported by me sending in early intervention services. I tell you this because during this phone call the director picked apart my child's behavior almost mocking him to be honest. In the conversation about him not playing "He walks around the playground hanging on to the ball." Well if you're any sort of "educator" you would know a trait of autism is special interests and this is not an uncommon behavior. BUT thank you for condescendingly pointing out how inept you truly are to handle a child that is not neurotypical. Do not take anything about this school at face value. The stories and faces are many and it's not pretty when they show their true self. Glad I got my child out of there before he was permanently traumatized. Please see picture attached for how "never ever settled, cries all the time" my son is. It's all just for the parents at the cost of the kids-when you add marker it makes it sting less.

We've been very impressed with the curriculum and the teachers at Primrose School of Andover. It…read morefeels like a great balance of a structured institution (great lessons, pristine facilities, etc) and personal attention. Our preschool teacher does my daughters hair every day and calls her "sweet girl" on her way out. Urvi, the owner took the time to add post-it note to a backpack of a classmate my daughter wanted to connect with outside of the school. They also provide balanced snacks and lunches. Overall, it just feels like my daughter is in safe hands, thriving and learning a lot!

I am very excited about sending my daughter to AMS. My family and I enjoyed meeting with the…read moredirector and I felt that all her questions were appropriate and she provided us with feedback to all of our questions. Additionally my child felt very comfortable in the school and she felt at home in the classrooms. My child felt immensely comfortable with the teacher during the evaluation meeting and you can see that she has a lot of patience with the children. The school is clean, safe and creative. We are looking forward to the next school year!

This school is an scam. They need to be inspected for their harmful protocols. They have an…read moreevaluation process for kids age 2.5 to 4 year old. There is an evaluation session, they will schedule with your little child. A total stranger comes and take your child and walk the poor little kid away from you to God knows where!! Then the director keep you busy with bunch of unnecessary questions about your child (remember you and your little kid are not yet in contract with them). After around 40min, the child is back to the director office with that so called teacher (stranger). They give you no explanations on what happened to your child in that 40 minute that he/she was taken away from you. They give no explanation on what they mean by evaluation. Our little one came back looking shocked. When we left the school, I told my husband there is something big time wrong with this place, we are going to leave and we will never look back!

Our family is in its 6th year as a Pike family with 3 kids now attending. The strength of the…read morefaculty, administration and family partnership program make us as parents so happy to be a part of the community. Our children have been encouraged, challenged, and truly cared for since day one and watching our children grow and learn each year at Pike just gets better and better.

I was a visitor at the pike school My son was competing…read morehere, that's why some of you think that is mot enough for a review but believe mr it is The school is huge, clean and very welcoming The staff is very friendly been the volunteer parents If I lived closer to the pike school I would send them here

I have proudly been able to call NGCC Andover my employment home for the past 20 years. It has…read morebeen and continues to be an amazing place to work, teach, and collaborate with fellow teachers. I have learned so much as an early child educator from the teacher mentors I have met along the way. As an employee I feel supported by management and my coworkers. I have had the joy and pleasure to be in the lives of some fantastic kids and families. Anyone looking to work in the early education field should consider a career at NGCC Andover.

My 3yr son has been at the Andover location for a little over a month and has had the best…read moreexperience. This transition was tough for him and myself as he had a horrible ending to his last daycare. I initially got a gut feeling when I toured which is why I chose it. I was overjoyed and pleasantly surprised with how consistently happy/friendly/caring the staff are day after day. I truly feel that my son is loved there everyday by all the teachers and management not just his primary teachers. And the management team appears flawless/kind and a pleasure to work with! I could go on but truly we LOVE it here that sums it up!

I highly recommend Bright Horizons at Brickstone to anyone who is looking for a daycare provider…read morefor their child(ren). Bright Horizons has taken care of my now 2-year old son since he was 8 months old and has treated him as if he were their own. My son has blossomed socially and developmentally. They are kind, warm caregivers/early childhood educators who go above and beyond to make parents and children feel welcome and nurtured. They communicate with parents regularly - through the online app so you may see the everyday occurrences at the center and via email for community events and updates. They have handled the current Covid 19 pandemic with professionalism and courage. They adhere to all state guidelines and keep parents continually updated about the facility and the health of caregivers and children, all the while following the rules of HIPPA. Importantly, I feel 100% trust when my little one is at Bright Horizons. He is learning, growing, gaining confidence and social skills, and is nurtured by the best caregivers/early childhood educators at Bright Horizons at Brickstone. I am so grateful for everyone at Bright Horizons at Brickstone; our family has enjoyed an amazing early childhood experience there!

I can't recommend this center enough! I am so grateful we found this center! My oldest daughter…read moreattended a daycare in N Andover until she started Kindergarten and we were very happy with them. My son also attended that same daycare until we had to move him to a daycare in Andover. The first one we tried was horrible & we withdrew him within 4 days. After our previous experience with daycare centers (2 of them) I can honestly say Bright Horizons at Brickstone is superb. The director, teachers & office staff are warm, welcoming & caring. My son is so happy ...which makes us feel at ease leaving him in their care. His teachers have always been happy, cheerful & inviting to our son at drop off & pick up. They have wonderful activities for the kids like yoga & art class with professionals and the bonus is these activities are included in tuition. Pizza day twice a month is also included in tuition & their are no extra summer fees as out previous centers charged. The center is spotless every morning and beautiful. Can't say enough- great people work there and really care about the children.

My two older kids went to ACA years ago and loved it,so when my third one was born it was clear to…read moreme that she will be attending that same daycare.It feels like home(the same wonderful teachers from years ago still there!!)With so many kids graduating each year,how do they remember everyone by name???But THEY DO! The stuff always care and make sure kids not only safe but happy and involved in activities! The best child care place you can wish for ! P.S.My older kids who are high school kids by now,LOVE to go there and visit(a lot of great memories!!)

I have 2 sons. My older went to ACA for 3 years starting out in pre-K when we moved to the area…read more When I had my second child it was not even a discussion for us about where to send him while we are at work. ACA has been like extended family for us. We love all the teachers and never have to worry about the kids while they are in the good care of the staff at ACA. My kids have always come home happy and what could be more important than coming back to see your kids have had a great day. This is the one place which offers a huge amount and variety of field trips from taking the kids to Boston Commons to the Musical theaters in Beverly and farms for petting. I would recommend ACA to all my friends.

Easily a half dozen members web surfing or answering their emails while parked on the workout…read moremachines....meanwhile staff drifts by as thought phones and offending members are invisible forcing you to have the negative encounter just to gain access to a machine and remind someone of the most basic gym etiquette. Same guy sitting on the same machine looking at the same dumb phone before and after my 30 min run today. It's ridiculous. Staff is disinterested, checked out, and barely there. Wake up Management!

There's a good reason their rating is so low…read more Recently canceled my membership due to my experience with the unfriendly people who play volleyball there and the negligent, incompetent staff putting money over doing the right thing. I literally showed Silvana, the awful, uncaring, unintelligent, clueless, checked-out waste of space of a program director screenshots of fellow volleyball players literally cyber-bullying me and she and her equally as scummy and dead-inside manager clearly didn't care and said their policy against cyber-bullying only applies to youth programs. Hopefully they'll get fired for being horrible at their jobs one day, but for now I highly recommend staying away from this hellhole.

As working professionals we went to great lengths to choose the best daycare center that made us…read morefeel comfortable and met our standards. We interviewed 5 locations before deciding on the Learning Experience in Andover. Friendly staff, courteous management, dual security doors and an easy access location. Our 2 year old looks forward to going each and every day and has really attached to the staff. An amazing family experience.

Our son loves TLE. He has a big smile on his face every morning. Staff is caring and wonderful and…read moreBen has been developing so much since he started! We enjoy seeing the pics and updates on their app!

We send our child here and have for almost a year. Prior to Covid, he had a wonderful experience…read morewith very supportive teachers in a caring and well-designed space. We have just sent him back to daycare this week upon the reopening of the center, and we feel comfortable with -- and, really, confident in -- the health and safety protocols in place. The quality team and teaching is still there, and we continue to get regular updates by email/app. We're grateful for their support!

This is a wonderful day care. My child is in the toddler program and he loves it. The teachers are…read moreknowledgeable and caring, and I think that the activities they plan are stimulating for him. Communication between staff, admin and parents is very open. They really make an effort to know who you are and what your child needs. We have tried a couple of other day cares (not in this area) but this one is definitely the best. It should be noted that the person who wrote the first review made a judgment based on one tour, not on the firsthand experience of sending a child there.