Unfortunately, I have to say I was disappointed when they dropped off the inflatable and the boys…read morecalled themselves cleaning it with already dirty rags and asking to use our hose to clean it. Then, my daughter and son go inside and there were chunks of mud,grass, and broken pieces of balloons all over. We made a call to them and they said, they could send them back in a half our or so. The kids were too excited to play I had to go in and clean it out myself. I was not making them wait longer. Also, still haven't recieved email of receipt that was supposed to be sent over.

We have used Bounce City Party Rentals several times, each time has been amazing, delivery and set…read moreup on time. The staff on site does a great job delivering the equipment. Highly recommend using them Thank you

They are super friendly and responsive. We rented tables and chairs for a grad party this past…read moreweekend and they were right on time and great quality. Their prices are also unbeatable. We will use them for every rental we ever have.

Can't say enough GREAT about this local business! Just placed my Christmas order and they have…read moregone above and beyond AGAIN to ensure I get what I want. They truly care and make an effort to get the order perfect every time. If you need rental equipment I can't recommend them highly enough. Support this wonderful local business!!

Nice guys set up our tent in a jiffy. Tables were clean, table cloths were fresh and perfect…read more Lights in our tent were just right. Fans kept our guests cool and comfy. Nice job guys.

Great Experience! From service to set up to tear down. The tent made all the difference in our…read morecelebration. Would recommend and would use again!

Okay - I'm not sure what happened to this place. I used them the past two summers to rent chairs…read morefor graduation parties, and they were great. Reasonably priced, very responsive. I picked up the chairs and the warehouse guys helped load them into my car, unload, etc. But then recently, I inquired about renting tables, chairs and linens for a bridal shower. First, their contact us form on their website wasn't working - some issue with the captcha. So I tried emailing with my request and questions about table options. I waited for days, and then I got an anonymous text with a couple of questions in return. So I'd respond, and then days would go by where I wouldn't hear anything again. I called several times and left messages, then I got another text a couple of days later. Finally, I got a text with just a price tag - no itemized breakdown of costs, no responses to my questions about table sizes, nothing. I left another message, asking for an itemized quote and haven't heard back. Its so surprising, considering how responsive and professional they were the past two summers when I rented from them. Itemized contracts, detailed terms. everything you would expect. This time there was none of that. Did they lose their sales staff? Are they going out of business?

Have used this company a few times for an annual event and had a good experience. This year has…read morebeen disappointing they are not responding to a phone conversation or email that I sent. Found another company who is eager to get our business.

Amazing job from the Elegant Presentations team!! We had a vision and they took it and executed…read moreperfectly on it - down to the correct color. My best advice is to have specific examples (Pinterest boards) of what you'd like to see. We booked pretty last minute and they were wonderful.

We were on the hunt for a one stop shop for decor for a small backyard party during Covid-19:…read morelights, furniture, rugs, pillows, etc. This turns out it's harder to find than I expected unless you go with the big time players like Kehoe that was a bit pricier than I wanted for this particular party. I loved the rustic look of the furniture Elegant had and their prices were better than most. While they didn't have any rugs or pillows to rent (sigh), their wine barrels were perfection to use as high boys and ended up getting a bunch of their low benches to put together as low tables (to use with floor seating). And they were also able to provide lights for my backyard. While every other vendor told me that postposting due to rain or Covid-19 wasn't an option (say whaaa?) I also liked that they were flexible. The main issue was that getting ahold of them was extremely difficult. If the Yelp reviews didn't give me faith that they'd show in time fo the bash I would have been extremely worried. It took a lot of stalking for both me and my party planner to get a contract, pay for the contract and a date to set everything up. There is an emergency # and found that we had better luck when we called the emergency #. They set everything up a few days in advance so I didn't worry too much about them being a no show. I let them know they needed to come at 7am to get it all done since I was headed out for a busy day and they showed up even a few minutes early. An hour later my yard was lit up beautifully and I was really happy with the look of the furniture for the price. They set it all up on a Thursday morning and said they would be back on Monday to pick it up (also prompt for pick up) so we got to enjoy a long weekend of beautiful lights. While the service leading up to the event wasn't the best, I'd probably still use them since it was smoothly the weekend of the event. However, I'd hope they would be more on top of their communication next time.

Amazing family owned business. They were the best price I could find to rent a 10x20 tent. They…read morewere very flexible and accommodating with pick up and drop off times. We will be using them for our parties in the future.

This company is amazing. They came to my rescue when another vendor did not show up 3 hours…read morebefore my event. I was desperately looking for a tent, bouncy rental and contacted them and they were able to deliver and setup a hour after I called. Our party was saved and stayed on as planned. My son and his friends enjoyed bouncing late into the night and enjoyed a movie night under the tent. I'm so grateful to them for their quick response and excellent service. If you're planning a event and need rental equipment, go with them. Their dependable and have reasonable prices. They were able to come back next morning by 9am to pick up everything and my yard was back to normal by 10am.

Great service & very reliable! The popcorn machine was cute and a hit at my kids birthday party! I…read morecan't wait to use them again for my next parties! 100% recommend!

The decorations were amazing. The price was right for all of the lovely themes. I couldn't believe…read moreI had everything for my sons 1st birthday and really loved the drop off and pick up aspect of it, because really who wants to spend all this money on decorations and end up throwing it all away at the end. It's a great service and I will definitely be booking with them again.