I recently attended my cousins wedding, Valentine catering catered the event, the food was…read moreoutstanding. They had barbecued chicken which was super moist and seasoned perfectly. The pasta was better than my grandmas and i am Italian so that shows a lot ! The buffet setup was absolutely beautiful decorated with flowers and candles .. Etc. The workers never let the food run low. The food was fresh and appetizing. I highly recommend them, in fact I am booking them for my parents anniversary coming up in May!

My Thanksgiving was amazing, didn't have to cook and the food was amazing. They took a really…read moreawesome approach to the sweet potatoes with pecans, and just everything tasted perfect! I recommend this place for catering any holiday.

I couldn't asked for a better venue, event coordinator (Grecia), family, and friends that made it…read moreall possible! This venue truly provided everything that we were both looking for! The food, appetizers, drinks, wedding cake, decorations, and ceremony. All in one place to make it special and memorable to us! We are grateful and pleased with our little touches that made it us. Highly recommended!

We had our wedding here on August 29th. From beginning to end we had nothing but a great…read moreexperience. We went with the Italian Buffet. Our guests gave us many compliments on the food and the venue. Kim was very helpful throughout the entire process. Price is very reasonable for everything included (coordinator, chapel, linens, even delicious cake). We used the chapel and the ceremony was beautiful. So happy we chose The Garden Room!

Where do I even begin…read more Our wedding day is supposed to be the most cherished day of our lives. Instead, Springfield turned it into a masterclass in incompetence, broken promises, and stunning unprofessionalism, all while charging a premium price for what amounted to amateur hour. The audio situation: We were never told the venue's speaker setup was nonfunctional until the rehearsal. Had we not brought our own rolling speaker for the ceremony by sheer luck, our ceremony would have played out disastrously, with the music and the microphone output conflicting, coming out the same speaker. The upstairs mic and music speakers disconnected multiple times during the event as well. For a venue that takes your money without hesitation, working equipment should be the bare minimum. The missing groom's room: We were explicitly told the 4th floor would be available for the groom to use. The venue even said there would be champagne provided in the room. When I went to the room to change, there was another event happening and I was unable to get ready. I had no space to prepare and had to wait for the bride to finish changing in the bridal suite before I was able to change my suit, delaying the entire schedule. Unacceptable. Where was Shelly? By the time we sorely needed a coordinator, she had vanished. The cake cutting was late with no knife or plate ready past the scheduled time. The ballroom lighting wasn't set as planned and we had to get help from a different employee. Every time we sought help, we were passed between staff members with no answers and no authority. No designated coordinator, just Shelly, missing. The final insult: We lost a gift and a belonging of one of our guests. When a family member called to report it a couple days later once it was noticed, the staff member spoke back with slight laughter on the phone. We reached out multiple times and it took numerous methods of contact before we got a clear answer more than a day later that no items were recovered. Besides the slow response, the missing items were not the venue's fault. But, Shelly, for some reason, was severely offended that we had expressed any sadness at all regarding the missing gift and she made a retaliatory accusation implying our own friends and family had stolen them. Disgraceful. And this disrespectful and unnecessary accusation came immediately after she had apologized regarding how sorry she was about the level of service they had shown and how they had handled the event. The apology lasted a couple emails before it made us really reconsider whether it was sincere. The food was good. That is the only compliment this venue will receive from us. Everything else was a failure. Broken promises, absent coordination, and deeply disrespectful treatment when we dared to speak up. Future couples deserve so much better than this. Take your money elsewhere.

We bought takeout tea sandwiches ($15 for five) as part of their à la carte menu to celebrate a…read morebirthday. I can't comment on the ambience of the banquet center, but it has a local reputation for offering an elegant tea luncheon. The tea sandwiches featured various fillings: avocado cream cheese, caprese with pesto, chicken salad with sun-dried cranberries, egg salad, and cucumber dill with cream cheese. All the ingredients were fresh and tasty. For example, just a little bit of dill brought out a nicely grassy garnish. I enjoyed the caprese with pesto sandwich the most. Overall, this banquet center is great for small dishes for special occasions.

The Alice box was gorgeous and delicious! There was an abundance of cheese, fruit, and meat in a…read morebeautiful arrangement. It was a hit at the Thanksgiving gathering.

I highly recommend Frida and her business, It's Graze-y. I hired her for a bridal shower for my…read moredaughter which had to be perfect. She arrived on time and quietly set up a beautiful spread. Not only was the food presentation very impressive, but the sandwiches, fruit, and salads tasted better than delicious! Great experience from my initial contact with her to the moment she neatly tore down the tables at the end of the event. I will definitely use her again when the time comes.

Amazing service! Would go again! Blanca was so nice and had amazing customer service. My favorite…read moreis their rice so authentic

Blanca had a horrible attitude and the set up I sent them in our messages was not what we got, not…read moreeven close. they tried to say they can't offer any compensation because they honored their 2024 pricing, when i booked them in 2024 so that makes zero sense. All our guests were super disappointed I was embarrassed to have such a nasty person serving us, we truly felt like we were inconveniencing them even though we booked 8 months in advance. Not to mention, Blanca and her partner with his AirPods in the entire time started packing up 30 minutes early without warning. We even offered them drinks from our open bar and restrooms if needed, horrible service.

If you're looking for a venue that combines historic elegance, outstanding service, flexibility,…read moreand a genuinely special atmosphere, I highly recommend The Charleston. One of the things we loved most was how versatile the space is. Whether you're planning a wedding, birthday celebration, corporate event, quinceañera, anniversary party, or any other gathering, The Charleston provides an incredible setting that feels both sophisticated and welcoming. The ballroom is spacious and beautiful, with plenty of room for dining, dancing, and entertainment, while still maintaining an intimate feel for guests. The building has so much character, with beautiful architecture, high ceilings, stunning woodwork, and a timeless atmosphere that creates the perfect backdrop for any special occasion. Centerpieces and champagne tower provided by https://rentalcenterpiece.com

This review was not written soon enough, but I can sum it up in just a few words: book The…read moreCharleston for your event. Just do it. We booked for a wedding on a very short timeline for a smallish group, and top to bottom, we had an amazing experience. They made planning so easy, from our amazing point of contact/coordinator Emily answering every silly question I had, to the digital planning offerings so we could make our own floor plans for the team. The owner Summer was also highly responsive when we needed to touch base. Day of, everything was so streamlined that we hardly had to lift a finger beyond getting our decorations out of the building. The staff was on top of every element and they were all so sweet. On top of that, EVERY SINGLE one of our guests commented on how gorgeous the venue is, with some family members excited to find a place for their own events. We booked a buffet style dinner and added the lighting package, the coordinator upgrade, cake cutting, coffee service, soft drinks, and signature cocktails for a cash bar. First of all, the food is phenomenal. It's easy to dismiss any sort of banquet service, especially a buffet style, as something somewhat less than a gourmet meal, but not here. Not by a long shot. EVERYTHING is good, from the meats and sides down to the bread (at one point in the evening one of our guests had a plate of about 10 rolls, which was completely understandable.) My husband is a snob about meat, especially steak, and basically cried at our tasting with how incredible it was. We got great feedback from our guests both the day of and afterward about how great the meal was. The other really standout add on was the cocktails. It's another thing that every single guest (who imbibed) commented on, telling us not just how good they were but also how they loved trying "the groom" vs "the bride" drinks. The Charleston takes its alcohol seriously as a craft, with these drinks being the most truly *crafted* cocktails I've had in a while. It added an amazing element for our guests that they really noticed. From the "executing our vision" end of planning, the coordinator upgrade was *invaluable.* Emily handled all of our decor setup and strike, including packing things. I overplanned tablescapes, decor, and timelines, which made her job easy, but she's such a pro that she's usually the one to handle such things. (As an aside, she took my concept and ran with it in ways I didn't think of, and I was so thrilled with her execution. Emily, I adore you and your creative brilliance.) The other item we are so glad we added for our vision of the day was the lighting package. It was the thing that took a gorgeous ballroom reception into what felt like a bespoke event, from our spotlighted entrance to the lighting on the floor for our first dance. There IS an add on package that covered both of these line items and more, but because we wanted to choose some of our own vendors, we opted for only the individual items. I love who we hired, but for simplicity's sake, the larger package would probably be much easier for a couple looking for a "set it and forget it" style of wedding planning. We loved our experience with The Charleston and I'd book our special day there a million times over. The building is gorgeous and with a rich history, but beyond that, it's so welcoming--not just the people but the vibe there. For us, there was never any other venue for our wedding than The Charleston, and I'll tell everyone who will listen how much we loved it. I know yall read these reviews, so to the team directly: thank you for everything. It was the day we both always wanted, and you all made it special. We are infinitely grateful.

If you want extra protein in your soup, this is where you want. I found a bug in soup, sometime in…read morethe main dish many times. Do Not Waste your money for this shit.

Wow! So glad I recommended Angel to the Korean American Bar Association of San Diego! Their service…read morewas phenomenal. They arrived to our venue in San Diego on time, had the room setup on time, and served everyone with a smile. The guests loved the Korean food! Everything was tasty and served slightly heated. There was enough food options for those unfamiliar with Korean food. Thank you Brian and his team for making our event a success!!

Used this catering service this past weekend for my sister's bridal shower event. The crepe server…read morewas very kind and calm throughout service even though my thousands of aunties wanted to try all the crepes on the menu lol. We chose 3 options, creamy chicken cilantro, portobello mushroom with ricotta and spinach and hazel berry (Nutella banana and strawberry) our total for 25 people for 2 hours was $362 plus tip. He was on time and set up quickly. The crepes themselves were pretty good. I would say the chicken was a bit dry and cold though. It was like biting through a hot fresh crepe with a cold chicken center. That was unappealing to me but my guests did not complain. Overall it was a good experience. I will note that communication prior to the event was lacking. I got no confirmation communication prior to the event. I messaged on Instagram, texted and could not leave a voicemail on their line as the mailbox was full. I tried to call an hour before to see what time they were planning to come but I could not reach anyone and no one contacted me that week prior to assure me. For an event that's solely banking on one service to feed their event it was definitely giving me hardcore anxiety. I would say they need a better system to make sure proper communication is made with the customer. Even upon giving the deposit and I got no receipt or no response that deposit was received and my event was confirmed. It made me a bit upset but hopefully this review helps give them insight into the customer's wants and needs.

In short: DONT USE THEM. STAY AWAY. PLEASE HEED THE WARNING…read more Now for the details: I had their catering service for 12/12/31 for my party and it's safe to say that they were the only rotten eggs of the party. When we had our initial conversation, the responder stated "ALL YOU CAN EAT crepes for 2 hours!!" Now, isn't that exciting? Sometimes, it's too good to be true. Like this case. I book for three entrees to be served for two hours for 17 guests. Came out to be $195 before tax and tip. I made my $30 deposit that is considered toward the total. Awesome. ~1pm: the workers came and set up as stated on the contract. 1:30pm: I asked if the food was ready to be served. The workers said a couple of more minutes. Ok, sure, no problem. ~1:38pm: the food is served. The guests are excited. 2:36pm: one of my guests comes over and tells me they ran out of batter. What? Ok but since it's only been an hour, maybe we can just stop the service and shave off the rate. Sometime later: the worker talked to the boss, who then wanted to speak w me. She said no discount because 1. My guests ate too much 2. She sent more than enough batter for 25 guests 3. There was only 30 mins left for the service anyway I was dumbfounded. Even if my guests ate excessively (which they didn't), why would it matter when it's UNLIMITED? And it's a lie that they served for 1.5 hours. They had a whole hour left that I am paying for. I didn't want to be upset and we agreed to the term of shaving off the tax and travel fee. Fine. But the moment I agreed to $195, she hung up on me. Very rude. Honestly, the food was decent and the servers were nice but everything else absolutely sucked. If you want to avoid being upset and dealing with bullshit during your event, AVOID AT ALL COST. I'd rather eat mediocre food than deal with this atrocity again.