Holy hot hell. I had a bad day. My big ol dumb dog got carsick while I was working as a deliverer all day. She vomited full ON in the cupholders and down the sides of the console. I had about 30 minutes in between shifts and I carEENED into PHW and said, please what can you do in 30 minutes. "I'm so sorry, theres dog vomit everywhere, jsut lay it on me". 40 BUCKS FOR A VERY THOROUGH INSIDE OUTSIDE WASH. If you think you can find that elsewhere do drop a line. Victor Cleaned my car and did an amazing job, as I looked on with great embarrassment because he pulled out a box of puffins cereal, a can of tennis balls, various paintbrushes (why, idk) and many many pens that had fallen through the cracks. I had to tip him a great deal because I could not sense a single sign that TOby had emptied his stomach in that car. Yay Victor, yay Pasadena Handwash. read more

My second time coming here. they did a good job the first time and now i'm back and the guy remembers me and he did the extra job to make my car looking fresh and shiny. Beside some of the bad reviews I took the time to be polite and courteous to the staff and got a nice clean car in return. Thank you so much read more

Absolutely amazing customer service and amazing hand wash! 10/10 highly recommend!!!! :)

Expensive and average job. They quoted me more then double the price during the Coronavirus lockdown due to some machine not working. I'll be going down the street from now on. That was a shady move by the owner. Be honest, if the business is hurting cause of the crisis. I get it & will pay it! But making some random excuse up. Nah I ain't down with that. Good luck!!! read more

Absolutely no attention to detail‼ I would give 0 stars if I could. I don't usually complain, or write reviews. I took my car to wash, got the "managers special" which "apparently" included everything. To begin with the wax was not put on properly, there was so many scuff marks where it wasn't spread correctly all over the hood and the sides. I have a red car so it's really noticeable. There was even some wax left in some pleases. I had to give it a pass myself and try to blend correctly because it was so horrible. I will probably go take for a second wash to correct it somewhere else. The tire rims were still super dirty as well. Overall DO NOT recommend!! Save your time and money. read more

Pasadena Hand Wash - How is this clean?? Ridiculous! - Car Wash Near Me - Pasadena, California

My favorite car wash in Pasadena! The job is always done great. The staff is very friendly as well. They are fellow car enthusiasts and know that my lower cars absolutely need hand washing, and always fit me in. Highly recommend! read more

Very good service. They have a very good area to wait. Was my first time to wash my car there. The price is a little bit hard, but a lot of car washes have more expensive than this read more

Worst car wash EVER employees are lazy af did horrible job!! I'll never go back to this place again!! All the bad reviews are true!! Should have listened to them. Shouldn't even have tipped them!! Here's at tip...do a good job/ hire ppl who know how to wash cars!! This place is pathetic and for the $23 I was charged for a basic wash?? No one should EVER go here. read more

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If you go before 10 o'clock A.M. the car wash is $16.99 which is an amazing deal. The manager is amazing he has excellent customer service. And my car was left Emaculate. thank you. read more

Took my car in for a wash and they didn't wash my car they only ran it through the tunnel and nobody scrubbed the car knowing that is a hand wash place and I paid 30 dollars for a wash the owner told me if a wanted a rewash after waiting for 30 minutes. It was supposed to be clean when it came out of the tunnel not when they are drying the car and finishing up that does not make any sense to me having the experience in detailing cars what kinda worker does this guy have working there. As you can tell he only cares about getting his money and not having his customers cars clean and well done after a wash smh. Never going to this place again read more

I got the cheapest wash they have and was extremely pleased with their work! I can honestly say that I will definitely be going back.

Got my Mercedes detailed here OMG it came out as if i just bought it love the family feel it has just another great small business.

I got an oil change and a car wash on my dusty, muddy Jeep. They did a great job! Great service and amazing prices.

Very good it a good place to come wash your car .They have a special time 6am to 10 am just 16.99$

When I went here I got an exterior interior detail for 120. They water damaged my window circuit while there and broke my back window. I had to go to an auto glass company to get it fixed and it cost me over $200 to have the part they broke replaced. I called them throughout this whole process, went in person and everything to request a refund for my service (I should have also requested they pay for the part they broke) and they REFUSED to give me a full refund. The guy yelled at me on the phone when I asked, called me "stupid" and told me to "stop talking" if I could give this place 0 stars I would. I threaten to file a claim against them and he told me to go ahead because they've been sued for damaging other peoples vehicles SEVERAL times. Apparently the judge knows him. They also sprayed something on my front window that makes it SOOOO hard to see out of now. I will NEVER come back here. read more

Beware of scratches to your paint despite the fact that this is a hand wash! The first wash I came here was great and every wash since has been nothing short of a disappointment. If there's one thing I hate after paying for a car wash, it's washing my car. read more

Local to the area and very familiar with all of the competition, PHW is the clearly the superior choice. Very particular with the maintenance of my vehicles, and having great attention to detail, I've never once been disappointed with the work of their very experienced team. Kudos to Amelio who always finishes my cars to a near new condition on my bi-weekly visits. My next full detail will also be done here. Fair pricing and great ownership and staff add to this recommendation. read more

Terrible! Brought in my car to be cleaned and they sprayed some chemical that stained the paint and corroded the material around the window. They refused to accept fault even when the stain is literally a spray stain and it wasn't there when I dropped it off. The car is also only 2 months old. Do not recommend unless you want a surprise headache when you pick it up. read more

This place is very good. The seating area could be a little nicer, but the employees clean the cars inside and out very thoroughly every time. The line moves pretty fast and the pricing is fine so this is a great place to get your car cleaned. read more

What's making this place great is IT'S 100%Hand wash ! not by machines it's actual humans not scratching your beloved cars paint . It's 100% safe my car is black color and God it's hard to wax and polish it nice and proper to get that show room shine back but these guys are doing it perfectly it's like new . best thing it's not crazy busy and they are spending time on your car detailing either for wash for wax owner is very friendly and helpful not causing you extra unnecessary expenses nice waiting room , free wifi , massage chair etc... read more

Excellent carwash with minimal waiting. Fast, reliable with a thorough wash, rinse and dry. Attentive, courteous staff. The convenient location offers easy in and out. Highly recommended! read more

This car wash is a find. I asked for an interior detail and an exterior buff...the car looks great after their work. They do everything by hand, and I find the attention to detail is a cut above here vs. the machine car washes. read more

This was my first time coming to this location, and I have to say that the first thing I noticed was how clean the place was. The waiting area had plenty of room, the staff was extremely helpful and friendly, they did a really great job. The location is great as well, easy to get in and out of. If you are looking for a great customer service, and an amazing car wash, you should definitely come here! read more

Amazing car wash! Came in my first time, my car was filthy and they made it brand new. They really take great care of your car. Super quick and trustworthy. They even filled up the tire pressure when I asked them. read more

Amazing deal ! outstanding service ! lovely people ! quick response ! highly recommended ! Zaven and Alex were were amazing at taking care of my car read more

Excellent place to bring your car to get detail and wash very professional excellent customer service. I recommend this place for all types of vehicles I give it a five-star. read more

I found this place and I really liked the service they provided and extremely excellent service wash detail and everything highly recommend this hand wash place read more

Don't get the exterior only hand wash, I did today and it wasn't worth it. They spent about 30 seconds hand drying it after and there were tons of spots still left all over the car. They also didn't even clean the windshield very well. I had a good experience previously but that was with the more costly $25 wash, I thought the exterior only would be the same quality but on the onside only. That's not the case. read more

There is a lot of competition in the neighborhood, however, this place is truly a hand wash location. Great cars and detail was taken with my car. This is the only place I'm taking my car, hardworking staff. read more

I love this car wash! Good price, nice, shaded waiting area and super friendly staff. Definitely I will come back.

Extremely expensive and not worth it. I figured if you paid that much, the car should not have spots and left over bird crap they failed to remove. read more

I called at 530 asking for a wash and they said to come by no problem. I got there at 535 and all the workers were waiving me off not to come in. I will never go again. Pasadena Auto Wash all day every day. Now they know how to operate. Only reason I came here was because they closed at 6pm but I guess 535pm when their employees wanna go home. read more

I paid for the most expensive $35 package for hand wash and specifically asked the interior of the car be vacuumed. It was not on the seats or in the boot or really anywhere. Car exterior still has drip marks from wax. It was not busy when I came at noon on a Tuesday and I wasn't in a hurry. Not the best experience. read more

This place used to be decent. Not amazing, but not too bad either. Just adequate. Over the past few years, the price has increased while the quality has dropped to the point that I end up having to spend at least another 15-30 minutes on my own to get all the areas they have missed. In the past, it used to be a spot here, a spot there and when you pointed the spots to them, they took care of them without making a big deal and earned their tip. Now, they just leave dirt in the car, miss an entire bumper or trunk, don't bother with the wheels, leave smudges here and there, the list just goes on and on. And when you bring it up, the washer barely touches one spot and just walks away leaving you to do his work for him. When you bring the issues to the owners' attention, they don't even bother to check whether the washer has actually done their job right and start blaming you for this and that. If it had happened only once or twice, it would have been understandable on average, but recently this has happened every single time so consistently that I wonder what's the point of taking my car to a car wash if I have to do half of the work myself afterwards. Just not worth it! read more

I've been coming here for about two years now. This place is great. The owner is very friendly and does NOT try to rip me off when I ask him what type of wash he recommends. His honesty is one of the main reasons I keep coming back. Also, I love that they use compressed air to dry your door jams. This prevents water from beading on your paint when you drive away. Lastly, they have plenty of competent drivers who can operate manual vehicles. read more

I jus left this place.... I had them wash my car it has rims. They failed to completely vacuum my car. They failed at cleaning my rims. I asked guy to clean rims he jus wipe them and was on to the next rim. I payed 26 dollars for a car wash I want my car freaking washed... failed to gloss tires. Went asked another employee who is manager. He offered to take a look and offered excuses ie... its hot outside these guys do there best... I worc in a kitchen 8 hours heat... knock it off.. dont take your car here if you care about your wash... you can do a better job at home... mediocre at best with this place.... read more

I like this location very much The Management is rely nice They clean my car very nice and professional The prices are very good They use only high-quality equipment I highly recommend this car wash I bring my car here all the time Thank you very much for your help read more

I'm terrible about getting my car washed. Lazy and cheap, I've never had my not quite 2.5 year old car detailed. After parking near dusty construction and landscaping for weeks, getting hit by the overactive sprinklers at work, and the recent rain, my car looked awful. The dark blue paint looked filthy and chalky. It was time. A simple drive-thru gas station car wash wasn't going to cut it so I rolled into Pasadena Hand Wash and looked at the menu. No one tried to up-sell me anything, which I really appreciate. I settled on one step up from the basic hand wax package because it was going to take some real elbow grease to get through the months of grime. Since I decided to stop in at noon on a Saturday, they were predictably busy. I was told it would take at least a couple of hours. Happily, I live walking distance but they have free WiFi, massage chairs, and a shaded patio for folks who wait there. True to their word, I got a call about two hours later that my car was ready. It turned out beautifully. Seriously. It hasn't looked this good since I bought it. The paint gleams and feels like smooth, clean glass. Inside and out, I had no complaints and didn't need to ask for any spots to be touched up because it looks PERFECT. All this for less than $100. You can't beat it! I had been there once before a while back for a cheap basic wash, which was fine but forgettable. The cashier told me the current owners have had the business for about a year so if you haven't been lately, I recommend giving them another visit. They also have a loyalty card program - your 11th wash is free. I hereby swear I will be a better car owner and keep my car looking nice with regular visits. read more

Had the best experience here! Always taking my car here for a wash from now on! They do an amazing job and are very punctual. Love the wash and would recommend everyone to go here for a great wash! read more

I love to bring my cars come here to wash. They totally hand wash both outside and inside. The owner is very nice, he gives nice details!